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2.0 - 7.0 years

5 - 14 Lacs

Gurugram

Work from Office

Job Description Role: - Mid Senior Level- UAT & Life Asia Work location:- Aviva India (HO) 401A, 4th Floor, Dlf Cyber Park, Phase II, Block A, Sector 20, Gurugram, Haryana 122002 HR Spoc:- https://www.linkedin.com/in/aryan-raj-76247175/ Shift:- General (Mon-Fri, 09:30 to 6PM*) Employment type:- Permanent Company On-roll (Aviva India) Skills/ Knowledge: Good Knowledge of Life Insurance concepts, Products & LifeAsia or Ingenium, OPUS, NGIN, BANCS, Group Asia (Required) Expertise/Intermediate level of working on excel (Required) Worked at BA/Tester (Required) Basic/Intermediate knowledge of SQL/Oracle (Required) Understands SDLC & other IT terminology (Required) Prior experience of Production Support (Required) Stakeholder Management (Good to have) Any certification in Life Insurance (Good to have) Ability to establish credibility and trust with all stakeholders Excellent Stakeholder Management Strong communication skills across all levels Multi-Tasking ability Problem solving ability Eligibility Criteria: Graduate or above with 2 to 7 years work experience in Group Asia, Life Asia & UAT testing About Company: - Aviva plc is a 'British multinational insurance company' headquartered in London, England. It has about 18 million customers across its core markets of the United Kingdom, Ireland and Canada. And Aviva India, a subsidiary of the global Aviva group, is a dynamic and growing player in the Indian insurance market. We offer diverse insurance and financial solutions, emphasize innovation, and prioritize sustainability. What working at Aviva offers We offer a competitive compensation package where youll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way thats right for you Why Aviva Dynamic and collaborative team in a supportive and innovative work environment. Opportunities for professional growth and development. Competitive compensation and benefits package. Be a part of shaping the future of insurance in India Wikipedia link: - https://en.wikipedia.org/wiki/Aviva Aviva Fortune 500 Company:- https://fortune.com/company/aviva/global500/ Website: - https://www.avivaindia.com/ HR Spoc LinkedIn: - https://www.linkedin.com/in/aryan-raj-76247175/ Head office: - Aviva India (HO) 401A, 4th Floor, Dlf Cyber Park, Phase II, Block A, Sector 20, Gurugram, Haryana 122002

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1.0 - 2.0 years

2 - 4 Lacs

Navi Mumbai, Mumbai (All Areas)

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Looking for candidate to promote and sell insurance products. Responsibilities include developing marketing strategies, identifying potential clients through networking and referrals, assessing customer needs, and offering suitable insurance plans.

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5.0 - 6.0 years

4 - 9 Lacs

Mumbai

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Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented Manager/Assistant Manager - Travel Insurance Operations Claims Management As a Manager / Assistant Manager - Travel Insurance Process, your typical week might include the following: Collaborate in designing, developing and implementing end-to-end insurance customer journeys to manage a customer-centric Travel Insurance experience. Collaborate in creating robust frameworks, business processes, and systems factoring in product coverages, features, claims-related information, and fraud engines that actively share information with products, pricing underwriting and sourcing channels Collaborate to develop and evolve detailed standard operating procedures for comprehensive and seamless functioning of onboarding, issuance, servicing claims management adjudication Collaborate with functions including but not limited to Technology, Product Actuarial, Marketing, Onboarding, Underwriting, Issuance, Claims, Compliance, Risk Management, and Finance; represent experience Function in cross-functional implementations Collaborate with Sales and Strategy for various partnerships and process setup. Review, examine, and calculate the eligible amount based on policy eligibility, examine claim forms and records to determine coverage and ensure claims of valid settlements are processed according to the company practice and procedures. Process approve non-medical claims with sharp FWA and Loss minimization approaches. Collaborate in setting up Third party Administrator assistance services for international travel claims. Coordinate with Travel Insurance assistance TPA for cashless hospitalization for international travel policy holders and Reimbursement cases at scale. Collaborate with medical team for creating guidance for processing teams for international travel medical hospitalization OPD claims Collaborate to manage vendors/ partners and Travel Insurance assistance TPAs to ensure a delightful customer experience while ensuring process rigor and SLAs Lead, manage, and develop your team, establish clear responsibilities for all team members build a strong culture of accountability and performance, manage training development of team members; enable teams with coaching structured skills to scale with business perform effectively You could be the right candidate if you Have 5-6 years of experience in Travel Insurance operations and claims management with at least 2-3 years experience in lead/ equivalent role. Expert knowledge of Travel Insurance product features, process, regulatory and compliance requirements and implementation and management of comprehensive Travel insurance operations claims management process. Aware of International Travel Insurance Medical Claims, terms systems Understand the International Travel Insurance TPA ecosystem and have experience of managing TPA model Have startup experience or setting up a team from scratch (Preferred but not mandatory) Can make informed decisions, swiftly and are adept at creative problem solving; have good judgment and analytical skills Have excellent verbal and written communication skills and strong negotiation skills. Thrive in environments that celebrate co-creation and collaboration. Have high resilience - can manage yourself, your teams and your peers when faced with ambiguity or failure This could be the gig for you if you Are passionate about consumer behavior and culture; enjoy spending time with customers to understand what they want. Have an attentive ear to listen to new ideas. Join hands with other colleagues to solve for the customer. Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your team s contribution output while thinking wing-to-wing across the organization. Have strong clinical knowledge and clinical decision-making skills Have built best-in-class processes from scratch Are passionate about leveraging digital tools to transform customer experience Location: Mumbai Title: Manager / Assistant Manager - Travel Insurance Operations Claims management Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

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2.0 - 6.0 years

1 - 5 Lacs

Mumbai

Work from Office

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudentials global expertise in insurance and financial services with HCL Group s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner us in this mission, we are looking for a talented Branch Service Associate As a Branch Service Associate, your typical week might include the following Handle day-to-day branch functioning as per standard operating procedures: Support in clearing the proposal pendency in collaboration with Sales. Manage premium collection, Deposition, reporting, reconciliation and refund lifecycle journey Manage walk-in customers distributors with new product enquiry, policy servicing requests, Claim requests Implement process controls to avoid any kind of regulatory, reputational or financial breaches Ensure Compliance with statutory regulatory requirements Manage administrative expenses of the branch and maintain proper financial records Drive adoption of Digital platforms: Customer App/Portal for self-service Distributor portal/App for customer servicing Revenue: Contribute to business by exploring cross-selling opportunities, lead generation conversion. Focus on Renewal Collection Distributor Onboarding Service Trainings Support to Prospective Agent and help navigate smooth onboarding process. Handling distributor queries escalations. You could be the right candidate if you Have a bachelor s degree from a recognized institute Have basic in understanding financial services industry, with good understanding on branch insurance operations/service Have knowledge and experience in managing insurance operations Are not intimidated by the rapidly changing customer or distributor expectations and can keep up with constantly evolving technology solutions Able to think on your feet to navigate through the ecosystem and deliver solutions Are obsessed with providing Customer and Distributor delight moments and can influence stakeholders in the process Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Demonstrate the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing. This could be the gig for you if you Are passionate about bringing truly consumer centric ideas into reality to help customers be healthier; you enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Take help from others when stuck and encourage others when there are setbacks Have upto 3yrs domain experience in any of these sectors: health, life, general insurance, Banking/NBFCs. What can make you extra special if you Have demonstrable experience in improving customer experience through well managed operations Have walked extra mile in solving business problems by adopting offbeat path Have proven track record of succeeding in complex business environment and helping colleagues succeed as well We are keen to listen to your story; doesn t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. Location: Mumbai If you think this is the one for for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

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6.0 - 11.0 years

5 - 12 Lacs

Pune

Work from Office

Location : Pune Interview mode : Virtual Shift : Rotational Role & responsibilities Skills required (MANDATORY): Managing a team 15+ associates with overall experience of 5+ years. Excellent spoken English and written communication skills. Concepts of Shrinkage, Capacity planning, one to one appraisal (MUST) Track attendance and maintain MIS for test scores etc. Identifying gaps and plan training sessions for the existing team. Monitoring individual and team performance, providing constructive feedback. Managing team performance, employee engagement, and development, including metrics like employee retention and team productivity. Apply to- reeta@enejobs.com

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8.0 - 13.0 years

7 - 13 Lacs

Bengaluru

Work from Office

Job Description: Assistant Manager Report to : Operations manager Department: Service Delivery Unit Location: Bangalore, India Contact Scope: Mentioned Below [ WE ONLY CONSIDER ASSISTANT MANAGER PROFILES AND NOT TEAM LEADERS, THOSE WHO HAVE TAKEN THE INTERVIEW THEY SHALL COMPLETE THE COOLING PERIOD OF ONE YEAR ] [ MINIMUM 8 YEARS OF EXPERIENCE AND SHOULD WORK AS ASSISTANT MANAGER FOR ATLEAST ONE YEAR ] Roles and responsibilities: Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the teams processes and tasks are carried out efficiently. Managing finances and budget. You will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problems and provide root cause analysis as needed. You will lead and supervise Service Delivery Supervisors and a number of client teams to establish and maintain a motivated and skilled service delivery workforce. Oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met; Identify and lead the department, division or company level projects to realize corporate goals and strategies. Responsibilities: Talent Inventory: Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high-potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. Client Services: Oversee the daily operations of each client team to ensure client satisfaction; manage email, phone or, in-person interactions with clients to maintain and enhance client relationships; execute company-wide client-related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. Business Growth: Proactively seeks opportunities to improve client experience and drive business growth. Support US-based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. Problem Solving: Resolve high-impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. Managing Projects: Stay well informed of corporate goals and strategies; identify and lead the department, division, or company-level projects. Lead assigned cross-function or company-wide activities and projects. Employee Engagement and Budget: Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction, and business development needs. Manages priorities and budgets to meet company, department, and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs. Contact Scope: HR Karthik - 9008042208 Email ID - Karthik_Venkat@resourcepro.in Internal Contacts: Team members within the client team, Supervisor External Contacts: Client contacts Minimum Qualifications: Education Background: Major N/A, Degree Bachelor, Licenses/Certificates N/A Working Experience: Minimum 8 years experience, 3 years management experience Some of the mandatory skill sets required: Operations / Process / Transition Management Client Focus Coaching and Training SOP Creation and management Quality - Auditing, Planning, Target Setting Interpersonal Communication Capacity Planning Employee Retention Team Performance Shift Timings: Regular Shift: 8:00 AM to 5:00 PM | 8:30 AM to 5:30 PM Real-Time Shift: 6:30 PM to 3:30 AM | 7:30 PM to 4:30 AM | 8:30 PM to 5:30 AM | 9:30 PM to 6:30 AM Contact Scope: HR Karthik - 9008042208 Email ID - Karthik_Venkat@resourcepro.in Location: 2nd, 3rd & 7th Floor, Hub 4, Karle Town Center (SEZ), Kempapura Main Road, Nagavara, Bengaluru - 560045, India

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0.0 - 3.0 years

2 - 3 Lacs

Navi Mumbai, Vikhroli

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Experience Required: 0 to 3 Years Job Description: Good written & verbal communication Demonstrates behaviors consistent with the organizations values Basic understanding of Insurance & reinsurance Excellent analytical skills Basic excel knowledge Good problem-solving skills Designation: Analyst/Senior Analyst Claims Role Mandates: Analyst min exp should 1-2 & Senior Analyst 3+ Experience in Property & Casualty Claims/Reinsurance. End to end process of claims Shift General Domestic/International both will work Hybrid 3weeks WFH and 1 week WFO Location Mumbai (no relocation candidate will be accepted) CTC Reinsurance 6LPA & P&C 7LPA Designation: Analyst – Revenue Booking Role Mandates: Analyst min exp should be between 1-2 Any insurance but should know premium calculations Hybrid – 3weeks WFH and 1 week WFO Location – Mumbai (no relocation candidate will be accepted) General Shifts CTC – 4LPA Designation: Analyst – DIFC Role Mandates: Analyst min exp should be between 1-2 Any insurance but should know premium calculations/placement calculations/UMR Generation/Calculation of debit & credit Hybrid – 3weeks WFH and 1 week WFO Location – Mumbai (no relocation candidate will be accepted) General Shifts CTC – 4LPA Mumbai Location Call 7391077622 / 7391077621 / 8888850831 Infinites HR Services , Fenkin Empire off no 404, 4th Floor, Thane West, 400601. Land Mark: Bhanushali Hospital, Station Road. Walkin Distance from Thane Railway Station. Meet Dipika / Ali / Praveen Regards Dipika 9623462146 Note : - We don't Charge Any fees at any stage of the recruitment process.

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3.0 - 8.0 years

5 - 10 Lacs

Bengaluru

Hybrid

About Client Hiring for One of the Most Prestigious Multinational Corporations!! Job Title : Property and Casualty insurance Qualification : Any Graduate and Above Relevant Experience : 3 to 8 years Must Have Skills : 1.Problem solving skills: Investigative, analytical, detail-oriented nature. 2.Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements 3.Exceptional commitment to customer service. 4.Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive 5.Should demonstrate collaborative working 6.Communication: Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call. 7.Attitude: Positive Mindset, maturity and friendly behavior. 8.Flexibility: Should be flexible with shifts. Good Have Skills : Experience into International commercial insurance for Property and Casualty. Roles and Responsibilities : 1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. 2.Meets and exceeds client performance standards. 3.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner 4.Takes initiative to find solutions and works effectively as a member of the team 5.Develops and implements procedures to meet quality, quantity, and timeliness standards. 6.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 7.Coaches less-experienced staff in learning procedures and insurance knowledge. 8.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. Location : Bangalore, Kochi CTC Range : 5LPA -10 LPA (Lakhs Per Annum) Notice Period : Immediate -30 Days Mode of Interview : Virtual Shift Timing : US shift Mode of Work : Hybrid -- Thanks & Regards, Sneha.v staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number : 0867432406 / Whatsapp : 8951047887 sneha.v@blackwhite.in | www.blackwhite.in ***************** Refer your Friends and Family *******************

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5.0 - 10.0 years

6 - 10 Lacs

Mumbai

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We are seeking a talented individual to join our Insurance Operations team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office Deputy Manager - Insurance Operations (US Invoicing) We re seeking for an individual who is ready to work with complex & diverse insurance work. This person will get opportunity to enhance insurance knowledge and understanding & build on client management skills. As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you We will count on you to: Be an integral part of the team (Our team is new but growing at fast pace with a vast diversity in the experience that each colleagues has i.e. campus and professionals from either insurance sector or different industry) Play a key role in building and transitioning functional capability to the service centre, address any knowledge related queries, cement the learning gaps (if any) and conduct regular refreshers to check the retention levels of learnings provided Ensure timely delivery on all cases as per SLAs (i.e. Team meets SLAs on Accuracy, Productivity and TAT as per agreed standards) Regularly update process manuals Responsible for creation of SOPs for new processes Identify best practices that are followed across the industry and tailor them as per our needs Collaborate with multiple teams within Marsh, to provide top service to our clients Act as a mentor to new hires and ensure they have working knowledge of systems and process. Conduct peer reviews as necessary, identify learning gaps for coaching opportunities and help improve quality scores Continuously identify areas for process improvement to increase efficiencies as well as participate, monitor and/or oversee the initiatives. Manage and lead team members on a day-to-day basis to ensure the team meets service levels, measure and analyse team s productivity, manage and prioritize the team s workload to ensure high quality outcomes. Manage performance of the team, through regular review, addressing engagement activity and growth opportunities Prepare weekly/monthly productivity reports for the team. Have the ability to work and adjust in a fast pace and changing environment as needed in order to support the needs of the business. Handle escalation calls, complaints, questions, and queries as necessary Ensure adherence to policies & procedures as per organization s standards and laid out SOPs Ensure operational risks are highlighted on time and escalated to proper authorities for corrective action Adherence to data and information security guidelines What you need to have: Bachelor s degree with experience in Insurance, Finance, Accounting or closely related field. 5+ years of experience in team and process management US insurance industry and process experience Strong Supervisor Skills. As a supervisor, you not only need to manage the day-to-day functions but also have the ability to coach, mentor and develop the team you are supervising. Good analytical skills to understand reports and performance trends Good organization and time management skills to work effectively under pressure to meet deadlines. Ability to support or lead business readiness / change management initiatives Intermediate Microsoft Office proficiency. Knowledge of basic Excel formulas, pivot tables, PowerPoint and Outlook. Creativity and readiness to experiment with various learning methodologies Possess problem solving skills and reasoning ability Ability to adapt quickly Should be comfortable for 6.30 pm to 3.30 am IST Ideate and identify opportunities What makes you stand out? Excellent Program Management skills Technical Bent of mind (basic understanding of data visualization tools like Power BI, Tableau etc. or any programming language) High expertise in facilitating development programs High attention to detail Engaging with crowd and identifying areas where assistance is required Being competent in one of the Marsh US processes Any Insurance related certification Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh , a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh , Guy Carpenter , Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com , or follow on LinkedIn and X . Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

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8.0 - 12.0 years

7 - 13 Lacs

Bengaluru

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Job Description: Assistant Manager Report to : Operations manager Department: Service Delivery Unit Location: Bangalore, India Contact Scope: Mentioned Below [ WE ONLY CONSIDER ASSISTANT MANAGER PROFILES AND NOT TEAM LEADERS, THOSE WHO HAVE TAKEN THE INTERVIEW THEY SHALL COMPLETE THE COOLING PERIOD OF ONE YEAR ] [ MINIMUM 8 YEARS OF EXPERIENCE AND SHOULD WORK AS ASSISTANT MANAGER FOR ATLEAST ONE YEAR ] Roles and responsibilities: Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the teams processes and tasks are carried out efficiently. Managing finances and budget. You will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problems and provide root cause analysis as needed. You will lead and supervise Service Delivery Supervisors and a number of client teams to establish and maintain a motivated and skilled service delivery workforce. Oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met; Identify and lead the department, division or company level projects to realize corporate goals and strategies. Responsibilities: Talent Inventory: Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high-potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. Client Services: Oversee the daily operations of each client team to ensure client satisfaction; manage email, phone or, in-person interactions with clients to maintain and enhance client relationships; execute company-wide client-related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. Business Growth: Proactively seeks opportunities to improve client experience and drive business growth. Support US-based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. Problem Solving: Resolve high-impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. Managing Projects: Stay well informed of corporate goals and strategies; identify and lead the department, division, or company-level projects. Lead assigned cross-function or company-wide activities and projects. Employee Engagement and Budget: Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction, and business development needs. Manages priorities and budgets to meet company, department, and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs. Contact Scope: HR Karthik - 9008042208 Email ID - Karthik_Venkat@resourcepro.in Internal Contacts: Team members within the client team, Supervisor External Contacts: Client contacts Minimum Qualifications: Education Background: Major N/A, Degree Bachelor, Licenses/Certificates N/A Working Experience: Minimum 8 years experience, 3 years management experience Some of the mandatory skill sets required: Operations / Process / Transition Management Client Focus Coaching and Training SOP Creation and management Quality - Auditing, Planning, Target Setting Interpersonal Communication Capacity Planning Employee Retention Team Performance Shift Timings: Regular Shift: 7:00 AM to 4:00 PM | 7:30 AM to 4:30 PM | 8:00 AM to 5:00 PM | 8:30 AM to 5:30 PM Real-Time Shift: 6:30 PM to 3:30 AM | 7:30 PM to 4:30 AM | 8:30 PM to 5:30 AM | 9:30 PM to 6:30 AM Contact Scope: HR Karthik - 9008042208 Email ID - Karthik_Venkat@resourcepro.in Location: 2nd, 3rd & 7th Floor, Hub 4, Karle Town Center (SEZ), Kempapura Main Road, Nagavara, Bengaluru - 560045, India

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1.0 - 6.0 years

4 - 5 Lacs

Pune

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Designation: Expert-Insurance Operations Experience: 4 to 8 years Location: Pune Shift Time: Night Shift Notice Period: Immediate Joiners or 30 days Skills Required: Workers Compensation , Underwriting, Insurance claims, Policy Administration Relevant work experience in Insurance domain. Review policy applications and submissions for accuracy, completeness, and compliance. Analyze underwriter critiques (Crits) and provide timely responses or corrections as needed. Process and issue endorsements and policy changes as per client and underwriter instructions. Review and process Workers Compensation policies, including new business, renewals, and endorsements. Validate payroll and classification data to ensure proper rating and premium calculations. Communicate with brokers/agents to gather or clarify required information. Monitor claims-related updates and adjust coverage information accordingly. Ensure adherence to regulatory and internal standards during endorsement processing. Practical knowledge on usage of MS Office tool. Must hold a graduation in any streams. Interested candidates please share your CV to aparna.k-s@allianz.com Disclaimer: At Allianz, we believe in a diverse and inclusive workplace and in giving fair and equitable opportunities to all our employees, so everyone can succeed. We, the Allianz Services India family, welcome all applications from all regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life.

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1.0 - 6.0 years

2 - 7 Lacs

Nagpur

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Direct Walk-In Opportunity for International Insurance at Tata Consultancy Services @Nagpur on Saturday 24th May 2025. Note: Candidates with relevant experience can directly attend the interview. Please go through the norms below before you attend. Job Role: Process Associate Walk in Drive Date: Saturday, 24th May 2025. Location: Tata Consultancy Services - Arrival Block - Gate no. 2, Mihan SEZ, Telhara, Near Dahegaon Village, 441108 Timing: 09:00 AM - 12:00 PM Candidate to Carry: Updated CV, Photocopy of Aadhaar and EPFO service history, All education /employment documents. Skill Requirement: Excellent communication Skills Candidates should have experience in any International Insurance Minimum 15 years of regular, full-time education (10+2+3) Must have all educational & employment documents Mode of salary credit should have been from bank from all the previous employers (No cash in hand) Ability to work in any shifts " TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If you notice the above, please bring it to our attention immediately. *** Kindly share this information with your friends and bring them along with you ****

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2 - 3 years

4 - 5 Lacs

Gurugram

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Skill required: Property & Casualty - Property and Casualty Insurance Designation: Insurance Operations Associate Qualifications: Any Graduation Years of Experience: 2 to 3 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Experience in Property & Casualty Core Underwriting or Underwriting support serving Commercial Insurance Carriers or Brokers out of Shared Service centers or Third Party BPO Companies Extensive knowledge of end-to-end spectrum of services offered under the suite of General Insurance Underwriting Support and tasks doneSkills required:Rating, Quote, Policy Booking, Issuance, Mid-term endorsements, Renewals and an overview of ReinsuranceShould be able to collaborate well with Underwriters, Underwriting Assistants and Brokers as needed to be able to get closures on outstanding documentation Must have excellent communication both written and oral skills In this role, you will be managing workflow process and inventory handle policy maintenance inclusive of, contract amendments, customer & policy maintenance, broker of record changes. You will be managing terminations as needed in internal systems issuance of policy certificates to agents within desired timelines for Property, Auto, Workers Comp, Inland Marine, Travel and Marine Insurance (Commercial & Personal lines in the English Language) What are we looking for? Agility for quick learning Problem-solving skills Detail orientation Prioritization of workload Written and verbal communication Customer Service attitude Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shiftsRoles & Responsibilities - Policy Servicing Experience and Mid Term Policy EndorsementsExperience of Mid term endorsements supporting Commercial Lines business NAM region preferred UK or EMEA can be subject to evaluationPreferably supported Workers Compensation and Auto Endorsements Primary lines Types of Endorsements mentioned below:-Name Insured Changes Loss PayeePayroll ChangesExperience ModDriver Updates/Auto Id CardCertificate of InsuranceOut of Sequence endorsementsPremium AuditsBureau CritsBureau - NCCI Fillings Premium FinanceCancellations & ReinstatementsWaiver of Subrogation Qualifications Any Graduation

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3 - 5 years

5 - 7 Lacs

Gurugram

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Skill required: Property & Casualty - Property and Casualty Insurance Designation: Insurance Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Experience in Property & Casualty Core Underwriting or Underwriting support serving Commercial Insurance Carriers or Brokers out of Shared Service centers or Third Party BPO Companies Extensive knowledge of end-to-end spectrum of services offered under the suite of General Insurance Underwriting Support and tasks doneSkills required:Rating, Quote, Policy Booking, Issuance, Mid-term endorsements, Renewals and an overview of ReinsuranceShould be able to collaborate well with Underwriters, Underwriting Assistants and Brokers as needed to be able to get closures on outstanding documentation Must have excellent communication both written and oral skills In this role, you will be managing workflow process and inventory handle policy maintenance inclusive of, contract amendments, customer & policy maintenance, broker of record changes. You will be managing terminations as needed in internal systems issuance of policy certificates to agents within desired timelines for Property, Auto, Workers Comp, Inland Marine, Travel and Marine Insurance (Commercial & Personal lines in the English Language) What are we looking for? Agility for quick learning Problem-solving skills Detail orientation Prioritization of workload Written and verbal communication Customer service attitude Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shiftsTechnical Role & Responsibilities Policy Servicing Experience and Mid Term Policy EndorsementsExperience of Mid term endorsements supporting Commercial Lines business NAM region preferred UK or EMEA can be subject to evaluationPreferably supported Workers Compensation and Auto Endorsements – Primary lines Types of Endorsements mentioned below:-Name Insured Changes Loss PayeePayroll ChangesExperience ModDriver Updates/Auto Id CardCertificate of InsuranceOut of Sequence endorsementsPremium AuditsBureau CritsBureau - NCCI Fillings Premium FinanceCancellations & ReinstatementsWaiver of Subrogation Qualifications Any Graduation

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- 1 years

0 - 2 Lacs

Mumbai

Hybrid

Hi Candidate, We are hiring for Commerce Graduate Freshers for Vikhroli- Mumbai for a Reinsurance process. Roles and Responsibilities: - Trainee:- Follow all processes explicitly to ensure the secure, efficient and auditable handling of clients monies • Maintain up to date and accurate records Own the fiscal relationship for designated clients / reinsurers. Act as the main point of contact for all matters relating to payment Actively service accounts to a high standard and within deadlines. Ensure timely collection and payment of monies due to / from clients, reinsurers and third parties; reconciliation, chasing and minimisation of funding Use MI to identify debtor related problems and escalate / negotiate / influence where necessary to resolve. Review and correlate cash on a daily basis Ensure compliance with Gallagher internal accounting and settlement procedures and external regulations (e.g. FCA) Maintain ongoing relationships with assigned Clients / Reinsurers / Third parties Liaise with Client Service Managers and other associates as appropriate to ensure Business Unit targets met Escalate issues to Client Service Manager / Operations Director / Account Executive as appropriate Adhere to standardised Group policies and procedures, Accounting and Settlement fundamentals, including all GEM and other regulatory requirements Deliver as per the KPIs defined for the role. To always maintain set SLA Accuracy/Quality, TAT standards prescribed by the Business Unit meeting Gallagher Re Servicing Standards and metrics Manage workload / volumes and delivery expectations as per business requirement. Skills: Business Communication Written & Verbal Only Commerce (B.com /BBI) Graduates - Fresher (2024/2025 - passed out) Analytical skills (including but not limited to - Eye for detail, Interpretation of documents) Basic MS Office Skills (especially, Excel and Word) Interested candidates can share the CV's on Ragaveni_Hundekar@ajg.com

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3 - 8 years

3 - 7 Lacs

Pune

Work from Office

About PhonePe Group: PhonePe is Indias leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Job TitleAssociate Manager Business Operations, Life Insurance LocationPune- Work on all days from PhonePe Office About The Role : We are seeking a highly motivated and dynamic individual to join our team as an Associate Manager for Life Insuretech. In this role, you will be primarily responsible for fostering strong relationships with our business partners and driving initiatives to streamline our insurance issuance process. Your expertise in life insurance operations and keen negotiation skills will play a pivotal role in ensuring seamless customer experiences and minimizing business loss. Key Responsibilities: Interact closely with business partners to facilitate the issuance process effectively. ? Lead negotiations with partners to streamline underwriting rules, ensuring inclusivity for all customers. Demonstrate comprehensive knowledge of the life insurance industry to contribute to business growth strategies. Maintain open communication channels with underwriting and business teams to optimize sales experiences. Employ a meticulous approach to ensure zero business loss through process enhancements. Implement structural improvements with a customer-centric focus. ? Identify and address issues within the customer journey, negotiating process changes with partners. Stay abreast of industry trends and competitor USPs to drive process enhancements. ? Manage team members, oversee day-to-day operations, and drive continuous improvement. Visit Partner locations frequently to build relationships and streamline processes Additional Responsibilities: Collaborate with internal teams to monitor and manage daily category operations. ? Analyze root causes of errors and provide insights for issue resolution. ? Drive process automation initiatives and management information systems (MIS). ? Liaise with external partners and vendors to ensure smooth business flow. ? Define, develop, and communicate key metrics and trends to management teams. Create and maintain documentation related to processes, issues, and solutions. ? Utilize data analysis to drive business growth through product and technology interventions. Ideal Candidate Profile: Must have a background in Life Insurance and Insurance technology. ? Bachelor's degree in Business, Finance, Operations Management, or a related field (Master's degree is a plus). 1-3+ years of proven experience in operations/business within the Life Insurance industry. Strong analytical skills with the ability to interpret complex data and derive actionable insights. Exceptional written and verbal communication skills for effective interaction with business partners. Proactive problem-solving attitude toward operational challenges. ? Ability to effectively manage internal and external stakeholders. Experience in team leadership is advantageous. Advanced proficiency in Microsoft Excel, Google Sheets, and basic knowledge of SQL. ? Team experience is a plus. Candidates from Tier 1/2/3 colleges are encouraged to apply. Willingness to travel to Partner locations. Join us in revolutionizing the insurance industry and making a positive impact on the lives of our customers PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe .

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1 - 4 years

1 - 3 Lacs

Gurugram

Work from Office

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Process Associate, Wealth Management The objectives of this Genpact operations unit must tie into the overall aims of business. The group seeks to provide a high standard of service for business. The positions operate in a dynamic environment and are well suited to those with strong processing skills and a positive, can do attitude. The candidate must be willing to work flexible and varying shifts through the year and must react positively, patiently and effectively to calls/emails seeking clarifications, have a customer centric approach in problem solving. You will work for end Customers to enable them to manage their Super account Opening account, applying contributions, processing withdrawals, maintenance of accounts and reconcile the account. Responsibilities • To be able to work well on requests sent by the channels • To be quick and detailed in interpreting the request of the customer • Work well in the current frame of things & ability to escalate when required • Should have a customer focused approach & Attention to detail • Good Communication and interpersonal skills required • Relationship management ability with internal customers Qualifications Minimum qualifications • B. Com Graduate Preferred qualifications • Quick Learner & Ambitious • Good Excel Skills Why join Genpact? * Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation * Make an impact Drive change for global enterprises and solve business challenges that matter * Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities * Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day * Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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12 - 19 years

13 - 19 Lacs

Noida, Delhi / NCR

Work from Office

Hiring for Operations Manager Skills - Legal back office, Insurance, Mortgage, Voice Min 12 Years of Exp Salary up to 20 LPA Loc - Noida Immediate Joining Contact 9213608933 ( Ritik ) Email - ritik.imaginators@gmail.com

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1 - 5 years

2 - 5 Lacs

Ambattur, Chennai

Work from Office

Basic Section No. Of Openings 1 External Title Operations Analyst - Asset insurance operations Employment Type Permanent Employment Category Office Closing Date 22 Jul 2025 Organisational Skills Skill Highest Education No data available Working Language No data available About The Role ActionableConsistency in delivering the MOD loan disbursement within TAT .Ensure to process all MOD account opening and CA account opening within TATNo operational errors on disbursement and account opening processResolve under query cases, with rigor follow up with branchesMaintaining good rapport with business and other stake holders and ensuring nil escalationMOD renewal and Closure to be done within TATCo-ordination with partners for insurance payment and other process, Fee income bookingEnsure nil Operational Loss and cost saving

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3 - 7 years

5 - 10 Lacs

Thiruvananthapuram

Remote

Job Summary The Insurance Verification Manager will be responsible for overseeing the insurance verification process, ensuring timely and accurate verification of patient insurance eligibility and benefits. This role involves managing a team, optimizing workflows, and leveraging advanced features to enhance operational efficiency and patient experience. Key Responsibilities: Supervise and mentor the insurance verification team, setting performance goals and conducting regular evaluations. Provide training and support to team members on insurance verification tools and best practices. Ensure timely verification of patient insurance eligibility, benefits, coverage levels, exclusions, and limitations. Monitor and manage the verification process, addressing any discrepancies or issues promptly. Utilize efficient scheduling and patient list management techniques to prioritize verification tasks. Implement and maintain insurance templates to streamline data entry and reduce errors. Coordinate with other departments to ensure seamless integration of insurance verification with scheduling, billing, and patient care. Communicate with insurance providers to resolve verification issues and stay updated on policy changes. Generate and analyze reports on verification metrics, claim statuses, and aging balances. Ensure compliance with HIPAA and other regulatory requirements in all insurance verification activities. Qualification Bachelors degree in Healthcare Administration, Business Administration, or a related field. Minimum of 5 years of experience in insurance verification or healthcare revenue cycle management, with at least 2 years in a managerial or supervisory role. In-depth knowledge of insurance policies, eligibility criteria, coverage details, and claims processes. Proficiency in using insurance verification software, practice management systems, or related healthcare management tools. Strong understanding of HIPAA regulations and other healthcare compliance requirements. Excellent leadership and team management skills. Strong analytical and problem-solving skills, with the ability to make data-driven decisions. Effective communication and interpersonal skills, with the ability to coordinate with cross-functional teams. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with data analysis tools. Professional certifications in healthcare management or medical billing and coding (e.g., CPC, AAPC, CHAM) are a plus. Willing to work in night shifts

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1 - 3 years

2 - 3 Lacs

Aurangabad

Work from Office

Responsible for all the flowcharts running in every business. Get the work done within the specific timeline. Provide all the relevant information with everyone in the workflow

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5 - 10 years

7 - 10 Lacs

Bengaluru

Work from Office

We are hiring for an Assistant Manager Operations with mandatory experience in UK Insurance (Life Insurance) . This role offers an exciting opportunity to lead operational excellence, ensure compliance, manage team performance, and drive process improvement within a dynamic insurance environment. Your Future Employer - A globally recognized organization offering world-class operations and customer service support for international insurance clients, fostering a culture of excellence, innovation, and continuous development. Responsibilities - 1. Managing day-to-day operations while ensuring client-defined service level metrics (SLAs) are being met. 2. Leading team scheduling, leave management, and transport coordination 3. Ensuring accurate and timely reporting of productivity and performance metrics 4. Conducting monthly appraisals, one-on-ones, confirmations, and maintaining employee records 5. Developing and managing incentive programs to boost team motivation 6. Driving at least one productivity initiative annually using LEAN or Six Sigma methodologies 7. Monitoring compliance and legal standards with a target of achieving zero defects 8. Handling daily issue logs related to operations, IT, QA, etc. 9. Ensuring team members are being punctual, utilizing leaves effectively, and following proper shift schedules 10. Escalating any incidents that may impact productivity to leadership Requirements - Graduation is mandatory for the role. Prior experience in UK Insurance either Pension or Retirement but Life Insurance (mandatory) Strong operational management, team leadership, and stakeholder coordination skills Experience in productivity tools, quality monitoring, and service excellence frameworks Exposure to LEAN or Six Sigma practices preferred What is in it for you - Opportunity to work with global insurance clients A fast-paced role with strong career progression potential Exposure to quality-focused operations and process improvement methodologies A collaborative and structured work culture Reach us: If you think this role is aligned with your career, kindly write to me along with your updated CV at vasu.joshi@crescendogroup.in for a confidential discussion on the role. Disclaimer: Crescendo Global specializes in senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note: We receive a high volume of applications daily, so if you dont hear back from us within a week, please assume your profile was not shortlisted. Your patience is appreciated. Stay Alert: Scammers may misuse Crescendo Globals name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report any fraud immediately. Profile Keywords: Crescendo Global, Jobs in Bangalore, Assistant Manager Operations Jobs, UK Insurance Process Jobs, Life & Pensions operations Jobs, Life Insurance operations Jobs, Insurance BPO, Team Lead Insurance Jobs, SLA Management, Six Sigma in Insurance, Productivity Improvement Jobs

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1 - 5 years

4 - 7 Lacs

Kolkata

Work from Office

Job TitleINSURANCE EXECUTIVE Job Code HREQ2017/12/66 --> Job Location Kolkata Experience 1YR -5YRS Gender Male/ Female Job Details URGENTLY LOOKING FOR A CANDIDATE WHO HAVE KNOWLEDGE ABOUT Quotation and issuence of general insurance, claim processing. ELIGIBILITY CRITERIA- ANY GRADUATE. Salary Per Year 1-2.5 LPA Apply Now

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15 - 18 years

8 - 12 Lacs

Pune

Work from Office

Seamless delivery on agreed Service Levels and contractual deliverables on key business metrics Maintaining positive relationships with customers Lead, Review and allocate performance targets Monitoring the Performance of the team daily and ensuring we met the set KPI and targets Review productivity / error trend analysis Decide and action implement steps Implement best practice compilation and sharing Drive process efficiencies and improvements with an intent to reduce indemnity spend and claims lifecycle and increase customer experience Strong leader with a high degree of Coaching and mentoring skills Customer centricity and interpersonal and networking skills Motivate the team to ensure team retention Remaining organized and meeting deadlines Building partnerships and liaising with team leaders to determine the companys services, delivery criteria, and solutions for issues that may arise Qualifications A bachelors degree is a mandate.15 years or more experience in UK Motor insurance operations.

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1 - 3 years

2 - 4 Lacs

Noida

Work from Office

Skill required: Voluntary Benefits - Voluntary Benefits Designation: Insurance Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Voluntary benefits are employee benefits paid for by the employee rather than the employer, although the employer will pay for the administration of the scheme. The money is often deducted from the employee s salary for the sake of simplicity, although it isn t alwaysVoluntary benefits are benefits the employee opts into and may pay a portion of the cost. Voluntary benefits are best understood in their contrast to employment benefits. An employment benefit is part of an employees contractual compensation. They are automatically provided, and the cost is part of an employees pay. What are we looking for? Voluntary benefits are benefits the employee opts into and may pay a portion of the cost. Voluntary benefits are best understood in their contrast to employment benefits. An employment benefit is part of an employees contractual compensation. They are automatically provided, and the cost is part of an employees pay. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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