343 Insurance Operations Jobs - Page 14

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Title : SSM Qualification : Any Graduate or Above Relevant Experience : 3 to 10 Years Must Have Skills : 1.US Insurance 2.Property and casualty insurance 3..Commercial Insurance Roles and Responsibilities : 1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. Meets and exceeds client performance standards. 2.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner 3.Takes initiative to find solutions and works effectively as a member of the team 4.Develops and implements procedures to meet quality, quantity, and timeliness standards. 5.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 6.Coaches less-experienced staff in learning procedures and insurance knowledge. 7.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. Skills and Competencies 8.Problem solving skills: Investigative, analytical, detail-oriented nature 9.Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements. Exceptional commitment to customer service. 10.Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive. Should demonstrate collaborative working 11.Communication: Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call. Location : Bangalore (Walkin : Hyderabad) Notice period : 15 to 60 days Shift Timing : Night Shift Mode of Interview : Walkin (Hyderabad) Mode of Work : Hybrid -- -- Thanks & Regards, HR Deekshitha Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA. Direct Number: 8067432488| deekshitha@blackwhite.in | www.blackwhite.in ****************************** Please refer your Friends*********************************

Assists with report preparation initiatives to for various internal colleagues and data entry and oversight for internal databases and reference areas. Works to contribute to the achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives Supports team members by ensuring the timely and accurate production and tracking of invoices and pricing estimates and ensuing documentation. Collaborates with colleagues to field basic transactional or operational requests and gain insight regarding the reception of existing processes and transactional channels. Provides support for risk management identification processes and procedures. Supports senior level colleagues with special projects or initiatives by assisting with delivering changes and reporting on related performance. Handles basic procedural or operations related Insurance claims inquiries to maximize product and function value. Ensures quality delivery of services and full compliance with quality and operational standards. Possesses a basic understanding of the insurance business and the regulatory environment and the related procedural requirements for brokers and other key insurance agreement players.

We re seeking for an individual who is ready to work with complex & diverse insurance work. This person will get opportunity to enhance insurance knowledge and understanding & build on client management skills. As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you successful in this role We will count on you to: Process and self-Management: Contribute to achieve the Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives Adheres to Company policies and is in compliance at all times. Maintains performance standards. Updates reports based on predefined templates on a regular basis to ensure accurate entry Maintains a basic understanding of the core aspects of relevant Insurance and related legislation Completing all training related activities when assigned Cognizant of completing all assigned activities within the stipulated time Ensuring all production targets are met in training Ensuring all production targets are met in BAU (Post training) Ensuring all Quality targets are met in training Ensuring all quality targets are met in BAU (Post training) Communicate status of work, any issues with team managers and manager on time Ready to work in 6:30 PM to 3:30 AM Compliance, Regulatory and Procedural Responsibilities Ensure that all statutory regulations and company procedures are followed to protect clients, colleagues and the business interest of the company Appropriate usage of Marsh Specialitys systems to monitor, record and retain information Demonstrate clear understanding of regulatory requirements Proactively ensures compliance with regulatory and risks framework Adheres to policies, guidelines and operating procedures Keeps own knowledge and expertise up to date and relevant Identifies and evaluates risks appropriately. Recognises how own actions impact on compliance While the above are basic requirements mentioned, the role may not be limited to only these listed What you need to have: 3-8 years of work experience Graduate in any stream Fair understanding of Insurance Broking business and dynamics Good command over spoken and written English Superior comprehension and articulation skills Ability to prioritize and organise tasks, work within stiff timelines Eye for detail and innovative mindset Basic knowledge of MS Office Willingness to learn and adapt to changes What makes you stand out: Insurance certification from The Institutes, USA Post-Graduation/Certificate Courses in Insurance Any prior experience on any insurance process Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Location - Navi Mumbai, Turbhe Graduation Mandatory 0-5 years of exp in BFSI - Operations Freshers can also apply

In this Role you will be Responsible For The candidate is responsible to read and understand the process documents provided by the customer. Analyse the insurance request received from the customer and process as per standard operating procedures. Stay up to date on new policies, processes, and procedures impacting the Familiarize, navigate multiple client applications and capture the necessary information to process customer request. Ensuring accurate and timely completion of transactions to meet or exceed client SLAs Organizing and completing tasks according to assigned priorities. Associate need to report to work from office mandatory Requirements for this role include Candidate should have min 6months – 1year experience Display good analytical skills Should have basic insurance knowledge Possess excellent communication skills Should have typing speed with minimum 21WPM. Ready to work in complete Night Shift. Should be flexible & adopt to situations Should extend support to the team during crisis period Ready to relocate as per the business requirement. Should be confident, aggressive and result oriented Preferences- Ability to communicate (oral/written) effectively to exchange information with our client. Any Graduate with English as a compulsory subject Required schedule availability for this position is Monday-Friday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.

Ensuring accurate and timely completion of transactions to meet or exceed client SLAs. Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables Analyzing medical insurance claims for quality assurance Resolving moderately routine questions following pre-established guidelines Review remittance and action the claim for solution towards payment. Resolve unpaid and denied claims as per client SOP’s. Attending meetings and in-service training to enhance Accounts Receivable knowledge, compliance skills, and maintenance of credentials. Maintaining patient confidentiality. Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST. University degree or equivalent that required 3+ years of formal studies of the English language. 0-1 year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English. 6+ months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions Job Segment Quality Assurance, Technology

Direct Walkin interview opportunity TCS Mumbai on Saturday, 10th May, 2025 Note: Candidates with relevant experience in International Insurance - Life and Annuities domain can directly attend Walk-in interview. Please go through Norms and Eligibility criteria. Job Role: Process Associate / Senior Process Associate Process: International Insurance - L&A Walk in Drive Date: Saturday, 10th May, 2025 Location: Tata Consultancy Services, 1st Floor, TRIL Infinity IT 4, Park Gen, General Arun Kumar Vaidya Marg, Malad (East), Maharashtra - 400097 Timing: 09:00 AM 12:00 PM Candidate to Carry: Original Photo ID Proof (PAN / Aadhar), All education /employment documents, Updated CV. Job Requirement: Excellent communication skills Candidates should have relevant experience in International Insurance - L&A domain Candidates having experience in superannuation, retirement, pension skills will be preferred Minimum 15 years of regular, full-time education (10+2+3) Must have all educational & employment documents Mode of salary credit should have been from bank from all the previous employers (No cash in hand) Ability to work in any shifts PFB the norms to be followed during the Interview process. We will not hold responsible for any loss of original certificates viz, (X / XII / Graduation, PG, any other certificates etc.). It is the sole responsibility of the candidates. Two/four-wheelers can be parked in the parking area. Candidates must wait in the lounge. Water dispensers are available. Rest rooms are located near the wash area of cafeteria. TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If at all you notice the above, please bring it to our attention immediately". *** Kindly share this information with your friends and bring them along with you ****

Role & responsibilities Evaluate risk profiles for EB products (Group Health, Group Life, GPA) and Non-EB products (Fire, Marine, Engineering, Liability, etc.). Customize pricing structures based on the clients risk profile, coverage requirements, and claims experience. Monitor and manage a portfolio of EB and Non-EB policies for profitability, loss ratios, and renewals. Proficiency in Excel, underwriting tools, and insurance systems.

We are hiring for an Assistant Manager Operations with mandatory experience in UK Insurance (Motor Insurance) . This role offers an exciting opportunity to lead operational excellence, ensure compliance, manage team performance, and drive process improvement within a dynamic insurance environment. Your Future Employer - A globally recognized organization offering world-class operations and customer service support for international insurance clients, fostering a culture of excellence, innovation, and continuous development. Responsibilities - 1. Managing day-to-day operations while ensuring client-defined service level metrics (SLAs) are being met. 2. Leading team scheduling, leave management, and transport coordination 3. Ensuring accurate and timely reporting of productivity and performance metrics 4. Conducting monthly appraisals, one-on-ones, confirmations, and maintaining employee records 5. Developing and managing incentive programs to boost team motivation 6. Driving at least one productivity initiative annually using LEAN or Six Sigma methodologies 7. Monitoring compliance and legal standards with a target of achieving zero defects 8. Handling daily issue logs related to operations, IT, QA, etc. 9. Ensuring team members are being punctual, utilizing leaves effectively, and following proper shift schedules 10. Escalating any incidents that may impact productivity to leadership Requirements - Graduation is mandatory for the role. Prior experience in UK Insurance either P&C Insurance or Health Insurance but Motor Insurance (mandatory) Strong operational management, team leadership, and stakeholder coordination skills Experience in productivity tools, quality monitoring, and service excellence frameworks Exposure to LEAN or Six Sigma practices preferred What is in it for you - Opportunity to work with global insurance clients A fast-paced role with strong career progression potential Exposure to quality-focused operations and process improvement methodologies A collaborative and structured work culture Reach us: If you think this role is aligned with your career, kindly write to me along with your updated CV at vasu.joshi@crescendogroup.in for a confidential discussion on the role. Disclaimer: Crescendo Global specializes in senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note: We receive a high volume of applications daily, so if you dont hear back from us within a week, please assume your profile was not shortlisted. Your patience is appreciated. Stay Alert: Scammers may misuse Crescendo Globals name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report any fraud immediately. Profile Keywords: Crescendo Global, Jobs in Bangalore, Assistant Manager Operations Jobs, UK Insurance Process Jobs, Life & Pensions operations Jobs, Motor Insurance operations Jobs, Insurance BPO, Team Lead Insurance Jobs, SLA Management, Six Sigma in Insurance, Productivity Improvement Jobs

Description External Job Description

Role & responsibilities Process claims in line with required service standard and in accordance with delegated authority. Collate information from correct sources to assess ensuring accurate and fair assessment of all claims. Challenge any anomalies including declining all invalid claims. Communicate effectively with customers, representatives and veterinary practices to manage expectations throughout the claims process. Pro-actively managing caseloads. Manage multi-channel correspondence across emails, post and telephone calls. Effectively manage claim cost. Organize, record and distribute incoming correspondence through multiple channels efficiently. Update and maintain policy records accurately Liaise with both internal and external customers via telephone and email. Maintain an appropriate level of knowledge regarding products, procedures, service, system and frameworks. Any other tasks deemed appropriate by the Line Manager. Requirements: Willingness to learn the intricacies of Claims. Excellent verbal and written communication skills. The ability to prioritise workloads and meet deadlines. Attention to detail. To be pro-active and self-motivated. Experience in handling of insurance claims. Excellent attention to detail. Strong written and verbal communication skills. Ability to build and maintain positive relationships with all customers, colleagues and members of management. A professional and proactive customer focused outlook with a passion to demonstrate a high level of customer service. To be Pro-active and self-motivated

GREETINGS FROM PROBUS INSURANCE BROKER PVT. LTD!! WE HAVE AN URGENT REQUIREMENT FOR BACKEND SALES SUPPORT / SALES COORDINATOR!!! Location: Mumbai ( Andheri / Borivali) , Delhi , Noida Insurance Products to be handled - Life , Health , Motor, Key Responsibilities: 1. Answers phone calls from customers and deals with problems as they arise 2.Takes sales information and puts it into an easily readable format 3. Follows up with customers to make sure that they are satisfied with a particular product 4. Makes sure that sales persons are on track with sales goals 5. Provides any necessary data or reports to the sales team 6. Exerts attention to detail, as customers may have the same problems; reports the problems as necessary 7. Arranges appointments with clients and sales team 8. Acknowledges customers by responding to emails, texts, and phone calls 9. Deals with any customer complaints and resolves the issue as necessary 10. Does any necessary administrative work including filing reports or presenting sales team with necessary documents 11. Need to Co-ordinate with all the existing POS , support them with illustration/quotations/logins/issuance , etc Key Skills Required: Policy Issuance Coordination and Communication Quotation Preparation Preferred: Immediate joiners. If you have a strong background in insurance and are ready to take on this pivotal role, wed love to hear from you! Apply today by: Emailing your resume to hr1@probusinsurance.comContacting us at +91 9892529780

About Client Hiring for One of the Most Prestigious Multinational Corporations!! Job Title : Property and Casualty insurance Qualification : Any Graduate and Above Relevant Experience : 3 to 8 years Must Have Skills : 1.Problem solving skills: Investigative, analytical, detail-oriented nature. 2.Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements 3.Exceptional commitment to customer service. 4.Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive 5.Should demonstrate collaborative working 6.Communication: Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call. 7.Attitude: Positive Mindset, maturity and friendly behavior. 8.Flexibility: Should be flexible with shifts. Good Have Skills : Experience into International commercial insurance for Property and Casualty. Roles and Responsibilities : 1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. 2.Meets and exceeds client performance standards. 3.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner 4.Takes initiative to find solutions and works effectively as a member of the team 5.Develops and implements procedures to meet quality, quantity, and timeliness standards. 6.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 7.Coaches less-experienced staff in learning procedures and insurance knowledge. 8.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. Location : Bangalore CTC Range : 5LPA -10 LPA (Lakhs Per Annum) Notice Period : Immediate -30 Days Mode of Interview : Walk-in (Bangalore) Shift Timing : US shift Mode of Work : Hybrid -- Thanks & Regards, Lavanya Senior staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number : 8067432432 / Whatsapp : 8971300575 lavanya.shiva@blackwhite.in | www.blackwhite.in ***************** Refer your Friends and Family *******************

About Client Hiring for One of the Most Prestigious Multinational Corporations!! Job Title : Property and Casualty insurance Qualification : Any Graduate and Above Relevant Experience : 3 to 8 years Must Have Skills : 1.Problem solving skills: Investigative, analytical, detail-oriented nature. 2.Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements 3.Exceptional commitment to customer service. 4.Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive 5.Should demonstrate collaborative working 6.Communication: Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call. 7.Attitude: Positive Mindset, maturity and friendly behavior. 8.Flexibility: Should be flexible with shifts. Good Have Skills : Experience into International commercial insurance for Property and Casualty. Roles and Responsibilities : 1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. 2.Meets and exceeds client performance standards. 3.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner 4.Takes initiative to find solutions and works effectively as a member of the team 5.Develops and implements procedures to meet quality, quantity, and timeliness standards. 6.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 7.Coaches less-experienced staff in learning procedures and insurance knowledge. 8.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. Location : Bangalore CTC Range : 5LPA -10 LPA (Lakhs Per Annum) Notice Period : Immediate -30 Days Mode of Interview : Walk-in (Bangalore) Shift Timing : US shift Mode of Work : Hybrid -- Thanks & Regards, Amala Senior staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number : 8067432458 amala@blackwhite.in | www.blackwhite.in ***************** Refer your Friends and Family *******************

About Client Hiring for One of the Most Prestigious Multinational Corporations!! Job Title : Property and Casualty insurance Qualification : Any Graduate and Above Relevant Experience : 3 to 8 years Must Have Skills : 1.Problem solving skills: Investigative, analytical, detail-oriented nature. 2.Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements 3.Exceptional commitment to customer service. 4.Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive 5.Should demonstrate collaborative working 6.Communication: Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call. 7.Attitude: Positive Mindset, maturity and friendly behavior. 8.Flexibility: Should be flexible with shifts. Good Have Skills : Experience into International commercial insurance for Property and Casualty. Roles and Responsibilities : 1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. 2.Meets and exceeds client performance standards. 3.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner 4.Takes initiative to find solutions and works effectively as a member of the team 5.Develops and implements procedures to meet quality, quantity, and timeliness standards. 6.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 7.Coaches less-experienced staff in learning procedures and insurance knowledge. 8.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. Location : Bangalore CTC Range : 5LPA -10 LPA (Lakhs Per Annum) Notice Period : Immediate -30 Days Mode of Interview : Walk-in Shift Timing : US shift Mode of Work : Hybrid -- Thanks & Regards, Monika HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number & WhatsApp @ 9916116145 sahana.d@blackwhite.in | www.blackwhite.in ***************** Refer your Friends and Family *******************

About Client Hiring for One of the Most Prestigious Multinational Corporations!! Job Title : Property and Casualty insurance Qualification : Any Graduate and Above Relevant Experience : 3 to 8 years Must Have Skills : 1.Problem solving skills: Investigative, analytical, detail-oriented nature. 2.Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements 3.Exceptional commitment to customer service. 4.Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive 5.Should demonstrate collaborative working 6.Communication: Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call. 7.Attitude: Positive Mindset, maturity and friendly behavior. 8.Flexibility: Should be flexible with shifts. Good Have Skills : Experience into International commercial insurance for Property and Casualty. Roles and Responsibilities : 1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. 2.Meets and exceeds client performance standards. 3.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner 4.Takes initiative to find solutions and works effectively as a member of the team 5.Develops and implements procedures to meet quality, quantity, and timeliness standards. 6.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 7.Coaches less-experienced staff in learning procedures and insurance knowledge. 8.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. Location : Bangalore CTC Range : 5LPA -10 LPA (Lakhs Per Annum) Notice Period : Immediate -30 Days Mode of Interview : Walk-in Shift Timing : US shift Mode of Work : Hybrid -- Thanks & Regards, Sahana.D HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432403 /WhatsApp @ 6366816365 sahana.d@blackwhite.in | www.blackwhite.in ***************** Refer your Friends and Family *******************

Comp: Wipro Loc: Kolkata Need exp 1 to 9 year in Pension Retirements & Insurance Graduate only Salary upto 7LPA (30% hike on last salary ) 5 days work UK Shift (1.30pm to 11.30pm) Sat & Sun fixed off one side cab immediate Joiner only DM: 9773788967

About Client Hiring for One of the Most Prestigious Multinational Corporations!! Job Title : P&C Insurance Senior Associate Qualification : Any Graduate and Above Relevant Experience : 3 to 8 years Must Have Skills : 1.Problem solving skills: Investigative, analytical, detail-oriented nature. 2.Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements 3.Exceptional commitment to customer service. 4.Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive 5.Should demonstrate collaborative working 6.Communication: Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call. 7.Attitude: Positive Mindset, maturity and friendly behavior. 8.Flexibility: Should be flexible with shifts. Good Have Skills : Experience into International commercial insurance for Property and Casualty. Roles and Responsibilities : 1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. 2.Meets and exceeds client performance standards. 3.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner 4.Takes initiative to find solutions and works effectively as a member of the team 5.Develops and implements procedures to meet quality, quantity, and timeliness standards. 6.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 7.Coaches less-experienced staff in learning procedures and insurance knowledge. 8.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. Location : Bangalore CTC Range : 6LPA -10 LPA (Lakhs Per Annum) Notice Period : Immediate -30 Days Mode of Interview : Walk-in Shift Timing : US shift Mode of Work : Hybrid -- Thanks & Regards, Darini HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432442 | WhatsApp 9591269435 darini@blackwhite.in | www.blackwhite.in ***************** Refer your Friends and Family *******************