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1 - 3 years
2 - 3 Lacs
Aurangabad
Work from Office
Responsible for all the flowcharts running in every business. Get the work done within the specific timeline. Provide all the relevant information with everyone in the workflow
Posted 1 month ago
5 - 10 years
7 - 10 Lacs
Bengaluru
Work from Office
We are hiring for an Assistant Manager Operations with mandatory experience in UK Insurance (Life Insurance) . This role offers an exciting opportunity to lead operational excellence, ensure compliance, manage team performance, and drive process improvement within a dynamic insurance environment. Your Future Employer - A globally recognized organization offering world-class operations and customer service support for international insurance clients, fostering a culture of excellence, innovation, and continuous development. Responsibilities - 1. Managing day-to-day operations while ensuring client-defined service level metrics (SLAs) are being met. 2. Leading team scheduling, leave management, and transport coordination 3. Ensuring accurate and timely reporting of productivity and performance metrics 4. Conducting monthly appraisals, one-on-ones, confirmations, and maintaining employee records 5. Developing and managing incentive programs to boost team motivation 6. Driving at least one productivity initiative annually using LEAN or Six Sigma methodologies 7. Monitoring compliance and legal standards with a target of achieving zero defects 8. Handling daily issue logs related to operations, IT, QA, etc. 9. Ensuring team members are being punctual, utilizing leaves effectively, and following proper shift schedules 10. Escalating any incidents that may impact productivity to leadership Requirements - Graduation is mandatory for the role. Prior experience in UK Insurance either Pension or Retirement but Life Insurance (mandatory) Strong operational management, team leadership, and stakeholder coordination skills Experience in productivity tools, quality monitoring, and service excellence frameworks Exposure to LEAN or Six Sigma practices preferred What is in it for you - Opportunity to work with global insurance clients A fast-paced role with strong career progression potential Exposure to quality-focused operations and process improvement methodologies A collaborative and structured work culture Reach us: If you think this role is aligned with your career, kindly write to me along with your updated CV at vasu.joshi@crescendogroup.in for a confidential discussion on the role. Disclaimer: Crescendo Global specializes in senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note: We receive a high volume of applications daily, so if you dont hear back from us within a week, please assume your profile was not shortlisted. Your patience is appreciated. Stay Alert: Scammers may misuse Crescendo Globals name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report any fraud immediately. Profile Keywords: Crescendo Global, Jobs in Bangalore, Assistant Manager Operations Jobs, UK Insurance Process Jobs, Life & Pensions operations Jobs, Life Insurance operations Jobs, Insurance BPO, Team Lead Insurance Jobs, SLA Management, Six Sigma in Insurance, Productivity Improvement Jobs
Posted 1 month ago
1 - 5 years
4 - 7 Lacs
Kolkata
Work from Office
Job TitleINSURANCE EXECUTIVE Job Code HREQ2017/12/66 --> Job Location Kolkata Experience 1YR -5YRS Gender Male/ Female Job Details URGENTLY LOOKING FOR A CANDIDATE WHO HAVE KNOWLEDGE ABOUT Quotation and issuence of general insurance, claim processing. ELIGIBILITY CRITERIA- ANY GRADUATE. Salary Per Year 1-2.5 LPA Apply Now
Posted 1 month ago
15 - 18 years
8 - 12 Lacs
Pune
Work from Office
Seamless delivery on agreed Service Levels and contractual deliverables on key business metrics Maintaining positive relationships with customers Lead, Review and allocate performance targets Monitoring the Performance of the team daily and ensuring we met the set KPI and targets Review productivity / error trend analysis Decide and action implement steps Implement best practice compilation and sharing Drive process efficiencies and improvements with an intent to reduce indemnity spend and claims lifecycle and increase customer experience Strong leader with a high degree of Coaching and mentoring skills Customer centricity and interpersonal and networking skills Motivate the team to ensure team retention Remaining organized and meeting deadlines Building partnerships and liaising with team leaders to determine the companys services, delivery criteria, and solutions for issues that may arise Qualifications A bachelors degree is a mandate.15 years or more experience in UK Motor insurance operations.
Posted 1 month ago
1 - 3 years
2 - 4 Lacs
Noida
Work from Office
Skill required: Voluntary Benefits - Voluntary Benefits Designation: Insurance Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Voluntary benefits are employee benefits paid for by the employee rather than the employer, although the employer will pay for the administration of the scheme. The money is often deducted from the employee s salary for the sake of simplicity, although it isn t alwaysVoluntary benefits are benefits the employee opts into and may pay a portion of the cost. Voluntary benefits are best understood in their contrast to employment benefits. An employment benefit is part of an employees contractual compensation. They are automatically provided, and the cost is part of an employees pay. What are we looking for? Voluntary benefits are benefits the employee opts into and may pay a portion of the cost. Voluntary benefits are best understood in their contrast to employment benefits. An employment benefit is part of an employees contractual compensation. They are automatically provided, and the cost is part of an employees pay. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
5 - 8 years
8 - 13 Lacs
Bengaluru
Work from Office
Skill required: Property & Casualty - Catastrophe Risk Management Designation: CAT Modeling & Analytics Sr Analyst Qualifications: BE/BTech/Master of Business Administration Years of Experience: 5 to 8 years What would you do? 1.Perform Client's Commercial Line and Specialty lines Monthly and Quarterly rollup - explore various data topics to improve the data validation, reconciliation, and reporting by working closely with Account Modeling, Regional Portfolio and Corporate CAT Risk Aggregation teams2.Contribute to ongoing portfolio process transformation and reporting efforts3.Ability to perform quarterly CAT risk aggregation and deliver insightful and actionable reporting to internal stakeholders4.Understand complex treaty structure and apply to portfolio risks 5.Provide stakeholders explanation of portfolio results and trending over time, model change impacts, and data quality and limitations6.Support ad-hoc reporting, corporate and unit level reinsurance placements, and deliver quarterly CAT data to external partnersClaims settlements related any client property they own or any accidentsCatastrophe Risk Management refers to the process of guiding insurers how to manage risk aggregations, deploy capital, and price insurance coverage by using computer assisted calculations to estimate the losses that could be sustained due to a catastrophic event such as a hurricane or earthquake. What are we looking for? 1.Perform Client's Commercial Line and Specialty lines Monthly and Quarterly rollup - explore various data topics to improve the data validation, reconciliation, and reporting by working closely with Account Modeling, Regional Portfolio and Corporate CAT Risk Aggregation teams2.Contribute to ongoing portfolio process transformation and reporting efforts3.Ability to perform quarterly CAT risk aggregation and deliver insightful and actionable reporting to internal stakeholders4.Understand complex treaty structure and apply to portfolio risks 5.Provide stakeholders explanation of portfolio results and trending over time, model change impacts, and data quality and limitations6.Support ad-hoc reporting, corporate and unit level reinsurance placements, and deliver quarterly CAT data to external partners Roles and Responsibilities: 1.Perform Client's Commercial Line and Specialty lines Monthly and Quarterly rollup - explore various data topics to improve the data validation, reconciliation, and reporting by working closely with Account Modeling, Regional Portfolio and Corporate CAT Risk Aggregation teams2.Contribute to ongoing portfolio process transformation and reporting efforts3.Ability to perform quarterly CAT risk aggregation and deliver insightful and actionable reporting to internal stakeholders4.Understand complex treaty structure and apply to portfolio risks 5.Provide stakeholders explanation of portfolio results and trending over time, model change impacts, and data quality and limitations6.Support ad-hoc reporting, corporate and unit level reinsurance placements, and deliver quarterly CAT data to external partners Qualification BE,BTech,Master of Business Administration
Posted 1 month ago
3 - 5 years
1 - 5 Lacs
Navi Mumbai
Work from Office
Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations Analyst Qualifications: Bachelor of Dental Surgery/Bachelor of Pharmacy/Bachelor in Physiotherapy Years of Experience: 3 to 5 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.The benefits of having a strong core include injury prevention, reduction of back pain, improved lifting mechanics, balance, stability, and posture, as well as improved athletic performance.Group disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability.B.PharmClinical PhysiotherapistsDentists.MUW-Evaluating the eligibility of applicants seeking a Insurance policy. Reviewing each person s medical history and other factors such as ageCalculating individual risk and determining appropriate coverage and premium amountsAssessing the risk involved in insuring an individualReviewing application files for life & disability products policies and determining eligibility coverage, premium rates, and exclusion policies What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Ability to work well in a team Prioritization of workload Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Bachelor of Dental Surgery,Bachelor of Pharmacy,Bachelor in Physiotherapy
Posted 1 month ago
1 - 3 years
2 - 6 Lacs
Bengaluru
Work from Office
Skill required: Property & Casualty- Underwriting Support - Underwriting Designation: Underwriting Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? As an Underwriting Support in the Property & Casualty (P&C) domain, you will be part of a high-performing team supporting underwriting activities for a leading US-based insurance client. You will contribute to the end-to-end underwriting lifecycle "” from new business submissions, risk data analysis, and clearance to endorsement processing and issuance. Your support will ensure underwriting decisions are well-informed, timely, and compliant with regulatory and carrier-specific guidelines.You will work closely with underwriters, brokers, and internal teams to deliver high-quality underwriting support by reviewing submissions, validating information, performing data entry, managing documentation, and processing endorsements. Your contribution will directly influence client satisfaction, service-level agreement (SLA) adherence, and operational excellence.Define Insurance policy and calucating premium including terms and condition for P*C What are we looking for? Underwriting support functions including submission intake, clearance, risk validation, quote preparation, and document issuance. Familiarity with US P&C lines of business such as Commercial Auto, General Liability, Property, Workers' Compensation, and Excess & Surplus (E&S). Knowledge of ACORD forms, ISO guidelines, and other regulatory requirements. Experience working with tools and platforms associated with US domain Microsoft Excel (pivot tables, VLOOKUPs) and basic reporting skills. Exposure to client communication through email and collaboration platforms like MS Teams. Awareness of regulatory considerations related to surplus lines taxes, admitted vs. non-admitted markets, state-specific form filings, and insurer guidelines Willingness to work in shifts aligned with US time zones. A foundational understanding of the Property & Casualty insurance industry, specifically the US market. Keen attention to detail and the ability to process high volumes of information with accuracy. Strong analytical and communication skills to interpret and relay underwriting information. Flexibility to work in a fast-paced, deadline-driven environment with shifting priorities. Roles and Responsibilities: Review and process underwriting submissions for new business and renewals. Validate risk data and ensure completeness of documentation before routing to underwriters. Perform clearance and deduplication using client-specific systems and tools. Enter accurate information into underwriting systems and maintain appropriate audit trails. Upload and manage supporting documentation including applications, loss runs, and inspection reports. Generate quotes and policy documents as per instructions and compliance standards. Endorsement and Issuance Processing: Handle mid-term policy endorsements, endorsements issuance, cancellations, and reinstatements. Ensure adherence to turnaround time and quality benchmarks for policy servicing transactions. Seek clarifications or provide updates regarding incomplete submissions or pending tasks. Maintain a high level of professionalism in all communications and interactions. Compliance and Reporting: Adhere to regulatory and carrier-specific underwriting guidelines. Ensure data privacy and protection in line with client and company standards. Participate in audits, quality checks, and continuous process improvement initiatives. Training and Development: Attend regular training sessions to stay updated on underwriting processes, tools, and industry best practices. Participate in knowledge sharing and mentoring within the team. Interact with underwriters, operations leads, and other global team members through written and verbal communication. Participate in governance calls, reporting updates, and team huddles to track SLA/KPI performance. Proactively raise process improvement opportunities and support training or onboarding of new team members. Maintain logs, trackers, and dashboards for submission pipeline, policy issuance, and service-level tracking. Qualification Any Graduation
Posted 1 month ago
- 1 years
1 - 5 Lacs
Bengaluru
Work from Office
Skill required: Property & Casualty- Claims Processing - Insurance Claims Designation: Claims Management New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: English(International) - Intermediate What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Claim processing team collects end-end data dataDevelop and deliver business solutions that support the claims process across its lifecycle, including first notice of loss, claims investigation, payment administration or adjudication, provider reimbursement (health care), subrogation and recovery. What are we looking for? Property and Casualty Insurance Ability to establish strong client relationship Ability to meet deadlines Ability to perform under pressure Ability to work well in a team Prioritization of workload Claims Processing Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
5 - 8 years
3 - 6 Lacs
Navi Mumbai
Work from Office
Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations Senior Analyst Qualifications: Bachelor of Dental Surgery/Bachelor of Pharmacy/Bachelor in Physiotherapy Years of Experience: 5 to 8 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.The benefits of having a strong core include injury prevention, reduction of back pain, improved lifting mechanics, balance, stability, and posture, as well as improved athletic performance.Group disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability.B.PharmClinical PhysiotherapistsDentistsMUW-Evaluating the eligibility of applicants seeking a Insurance policy. Reviewing each person s medical history and other factors such as ageCalculating individual risk and determining appropriate coverage and premium amountsAssessing the risk involved in insuring an individualReviewing application files for life & disability products policies and determining eligibility coverage, premium rates, and exclusion policies What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Ability to work well in a team Prioritization of workload Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Bachelor of Dental Surgery,Bachelor of Pharmacy,Bachelor in Physiotherapy
Posted 1 month ago
1 - 3 years
2 - 4 Lacs
Navi Mumbai
Work from Office
Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.The benefits of having a strong core include injury prevention, reduction of back pain, improved lifting mechanics, balance, stability, and posture, as well as improved athletic performance.Group disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability.FUW - Supporting underwriters in generating Quotes and Proposal by completing pre underwriting work. providing additional support to the underwriter in determining whether clients can qualify for insurance policies, products, or other financial services. Performing duties regarding new and renewal accounts, risk assessments, and loss runs and loss ratings, assisting underwriters with the computation of rates and premiums. Ability to establish strong client relationship Ability to handle disputes Ability to manage multiple stakeholders Ability to meet deadlines What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Ability to work well in a team Prioritization of workload, Hands on exp in MS Excel (VLOOKUP, PIVOT, Formulas), Basic understanding of Insurance, UW exp preferred Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
1 - 3 years
2 - 4 Lacs
Navi Mumbai
Work from Office
Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations Associate Qualifications: Bachelor of Dental Surgery/Bachelor of Pharmacy/Bachelor in Physiotherapy Years of Experience: 1 to 3 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.The benefits of having a strong core include injury prevention, reduction of back pain, improved lifting mechanics, balance, stability, and posture, as well as improved athletic performance.Group disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability.B.PharmClinical PhysiotherapistsDentistsMUW-Evaluating the eligibility of applicants seeking a Insurance policy. Reviewing each person s medical history and other factors such as ageCalculating individual risk and determining appropriate coverage and premium amountsAssessing the risk involved in insuring an individualReviewing application files for life & disability products policies and determining eligibility coverage, premium rates, and exclusion policies What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Ability to work well in a team Prioritization of workload Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Bachelor of Dental Surgery,Bachelor of Pharmacy,Bachelor in Physiotherapy
Posted 1 month ago
1 - 2 years
2 - 2 Lacs
Navi Mumbai
Work from Office
Role & responsibilities Back office Executive Preferred candidate profile Graduate candidate Experienced in Insurance Claim and Policy. Only Male Candidate preferred Stays nearby Turbhe Willing to work in Late shift up to 11pm. Working 6 days in a week.
Posted 1 month ago
- 3 years
2 - 2 Lacs
Navi Mumbai, Vikhroli
Work from Office
Experience Required: 0 to 3 Years Job Description: Good written & verbal communication Demonstrates behaviors consistent with the organizations values Basic understanding of Insurance & reinsurance Excellent analytical skills Basic excel knowledge Good problem-solving skills Regards Sukhjit 8054864193 8888850831 8888850832 If your calls are not answered then whats app your profile on 8888850831 and we will call you back.
Posted 1 month ago
- 1 years
2 - 3 Lacs
Bengaluru
Work from Office
Skill required: Property & Casualty- Claims Processing - Insurance Claims Designation: Claims Management New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: English - Intermediate What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Claim processing team collects end-end data dataYou will be responsible for developing and delivering business solutions that support the claims process across its lifecycle, including first notice of loss, claims investigation, payment administration or adjudication, provider reimbursement (health care), subrogation and recovery. What are we looking for? Ability to manage multiple stakeholders,Ability to perform under pressure,Agility for quick learning,Collaboration and interpersonal skills,Commitment to qualityAbility to manage multiple stakeholders,Ability to perform under pressure,Agility for quick learning,Collaboration and interpersonal skills,Commitment to quality Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation
Posted 1 month ago
5 - 8 years
7 - 10 Lacs
Bengaluru
Work from Office
Skill required: Property & Casualty - Property and Casualty Insurance Designation: Insurance Operations Senior Analyst Qualifications: BCom/MCom Years of Experience: 5 to 8 years Language - Ability: English - Advanced What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Claims settlements related any client property they own or any accidentsIn this role, you will be managing workflow process and inventory handle policy maintenance inclusive of, contract amendments, customer & policy maintenance, broker of record changes. You will be managing terminations as needed in internal systems issuance of policy certificates to agents within desired timelines for Property, Auto, Workers Comp, Inland Marine, Travel and Marine Insurance (Commercial & Personal lines in the English Language) What are we looking for? Financial Planning and Analysis (FP&A) Budgeting and Forecasting Management Reporting Team Management Client Communication Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualifications BCom,MCom
Posted 1 month ago
- 1 years
1 - 5 Lacs
Mumbai
Work from Office
Skill required: Property & Casualty- Claims Processing - Insurance Claims Designation: Claims Management New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Claim processing team collects end-end data dataYou will be responsible for developing and delivering business solutions that support the claims process across its lifecycle, including first notice of loss, claims investigation, payment administration or adjudication, provider reimbursement (health care), subrogation and recovery. What are we looking for? Ability to establish strong client relationship Ability to handle disputes Ability to manage multiple stakeholders Ability to meet deadlines Ability to perform under pressure Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation
Posted 1 month ago
3 - 5 years
1 - 5 Lacs
Navi Mumbai
Work from Office
Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.The benefits of having a strong core include injury prevention, reduction of back pain, improved lifting mechanics, balance, stability, and posture, as well as improved athletic performance.Group disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability. What are we looking for? Agility for quick learning Ability to work well in a team Written and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 months ago
2 - 5 years
1 - 4 Lacs
Mumbai
Work from Office
Handle day-to-day branch functioning as per standard operating procedures: Support in clearing the proposal pendency in collaboration with Sales. Manage premium collection, Deposition, reporting, reconciliation and refund lifecycle journey Manage walk-in customers & distributors with new product enquiry, policy servicing requests, Claim requests Implement process controls to avoid any kind of regulatory, reputational or financial breaches Ensure Compliance with statutory & regulatory requirements Manage administrative expenses of the branch and maintain proper financial records Drive adoption of Digital platforms: Customer App/Portal for self-service Distributor portal/App for customer servicing Revenue: Contribute to business by exploring cross-selling opportunities, lead generation & conversion. Focus on Renewal Collection Distributor Onboarding & Service Trainings Support to Prospective Agent and help navigate smooth onboarding process. Handling distributor queries & escalations. You could be the right candidate if you Have a bachelor s degree from a recognized institute Have basic in understanding financial services industry, with good understanding on branch insurance operations/service Have knowledge and experience in managing insurance operations Are not intimidated by the rapidly changing customer or distributor expectations and can keep up with constantly evolving technology solutions Able to think on your feet to navigate through the ecosystem and deliver solutions Are obsessed with providing Customer and Distributor delight moments and can influence stakeholders in the process Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Demonstrate the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing. This could be the gig for you if you Are passionate about bringing truly consumer centric ideas into reality to help customers be healthier; you enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Take help from others when stuck and encourage others when there are setbacks Have upto 3yrs domain experience in any of these sectors: health, life, general insurance, Banking/NBFCs. What can make you extra special if you Have demonstrable experience in improving customer experience through well managed operations Have walked extra mile in solving business problems by adopting offbeat path Have proven track record of succeeding in complex business environment and helping colleagues succeed as well
Posted 2 months ago
- 3 years
2 - 2 Lacs
Navi Mumbai, Vikhroli
Work from Office
Experience Required: 1 to 3 Years Job Description: Good written & verbal communication Demonstrates behaviors consistent with the organizations values Basic understanding of Insurance & reinsurance Excellent analytical skills Basic excel knowledge Good problem-solving skills Regards Sukhjit 8054864193 If your calls are not answered then whats app your profile on 8888850831 and we will call you back.
Posted 2 months ago
13 - 17 years
22 - 27 Lacs
Bengaluru, Mumbai (All Areas)
Hybrid
Role: Service Support Manager SSDM/SDM Operations 13+yrs of experience in Operations. Should have 5+yrs of experience in Insurance operations (except Life insurance), preferred P&C. Team handling experience is mandatory. Should have 7+yrs of experience in Team handling. Open positions: 2 Location: Bangalore. SDM -Operations (Mumbai) Should have 5+yrs of experience in US healthcare insurance. Team handling is not mandatory. This will be a IC role. Open positions:1 Location : Mumbai Position Summary: The Service Support Manager plays a crucial role in developing and maintaining strong relationships between branch and service teams to better serve our customers, manage marketing strategies, and ensure timely delivery of services. The ideal candidate will possess a solid background in US health insurance, exceptional analytical skills, and the ability to communicate effectively with various stakeholders. Key responsibilities include: Relationship Management: Build and nurture strong relationships between branch and GCoE service teams to deliver on client needs and expectations. Industry Awareness: Stay updated on industry trends and best practices in service support to continuously enhance processes and procedures. Product Knowledge: Understand various health insurance plans, coverage options, and regulations to effectively advise clients and ensure compliance with industry standards. Organizational Skills: Manage multiple client accounts and deadlines, utilizing strong organizational and time management skills to ensure efficient task completion. Ethical Standards: Uphold high ethical standards and maintain professionalism in all interactions with clients, colleagues, and insurance carriers to build trust and credibility. This role requires a proactive approach to problem-solving, keen attention to detail, and a commitment to excellence in execution. Primary Responsibilities: This position is essential for driving excellence in service support and fostering a collaborative work environment. Primary Point of Contact: Serve as the main liaison for the branch (US onshore) and GCoE teams, anticipating needs and proactively delivering excellent client service. Client Renewal Management: Oversee the entire renewal cycle including all applicable policies or lines of coverage, ensuring a seamless client experience from implementation to completion of renewal. US Health Insurance Expertise: Lead comprehensive renewal activities and ensure alignment with best practices, leveraging in-depth knowledge of US Health Insurance regulatory standards, guidelines, policies, and procedures. Regulatory Compliance: Ensure strict adherence to US Health Insurance regulations across all activities. Relationship Management: Foster strong relationships with onshore branch staff to enhance customer experience and collaboration. Internal Coordination: Work effectively with internal operations teams to ensure timely completion of renewal activities, optimizing workflows and service delivery. Query Resolution: Address queries efficiently to minimize rework and enhance operational efficiency. Risk and Issue Management: Identify and address risks and issues proactively, employing strategic problem-solving skills to drive successful project completion. Time Management: Demonstrate exceptional organizational skills, managing multiple tasks independently and efficiently. Additional Responsibilities: Initiative and Effective Communication: Exhibit initiative and possess exceptional presentation, writing, and communication skills to clearly and persuasively convey ideas and information to diverse audiences. Proactive Problem-Solving: Demonstrate self-reliance and a proactive approach, taking ownership of challenges and employing creative problem-solving skills to develop effective solutions. Industry Experience: Leverage experience with US health insurance carriers such as Aetna, SunLife, Symetra, Voya, Optum, Blue Cross Blue Shield, Delta Dental, or MetLife to navigate industry standards effectively. Renewal Documentation Expertise: Learn and manage the completion of renewal documentation, including Census, SBC, SPD, Carrier Proposals, Enrollment Materials, Contracts, Certificates, and Policies. Skills and Competencies: Previous experience in the US health insurance industry. Strong financial acumen with a background in analysis or underwriting. Proficient in Excel, including advanced skills in pivot tables, VLOOKUPs, and formulas for census reviews. Excellent critical thinking skills and problem-solving abilities. Outstanding written and verbal communication skills in English. Ownership and Accountability Licenses/Certificates: US Health Insurance Domain certification will be added advantage Ex- ACSRL Work Experience: 1. Graduate with 5 years of experience in an Health Insurance domain (Employee Benefits) 2. Health Insurance certification 3. Transition/onboarding of service 4. SPOC - Single Point of Contact role for operations 5. Onshore travel experience good to have 6. Valid U.S. Visa good to have
Posted 2 months ago
6 - 11 years
4 - 9 Lacs
Pune, Delhi / NCR, Mumbai (All Areas)
Work from Office
Job Title: Senior Manager Underwriting Location: Mumbai Experience Required: 6 – 8 Years Function: Operations / Underwriting Qualification: Graduate (Postgraduate preferred) Role Summary We are seeking an experienced underwriting professional to lead and manage the distribution function within the underwriting department. The role demands strong expertise in risk assessment, turnaround time (TAT) adherence, sales support, complaint resolution, and cross-functional collaboration to ensure high-quality underwriting service delivery. Key Responsibilities Underwriting Leadership : Oversee end-to-end underwriting for new business and policy revival cases, ensuring accuracy, risk management, and timely decision-making. TAT & Quality Control : Monitor and enforce turnaround time and quality metrics for underwriting cases in alignment with service level agreements (SLAs). Productivity & KPIs : Drive performance for self and team against defined productivity and quality KPIs. Process Management : Contribute to process improvements, automation initiatives, and efficiency gains through system enhancements (e.g., Life Asia). Complaint & Query Resolution : Address and resolve complaints from internal stakeholders (e.g., sales teams) and external partners (e.g., banks, distribution partners) proactively. Sales Support : Manage underwriting query inboxes to support sales queries and ensure effective communication with distribution teams. System Implementation & Testing : Participate in UAT, BRS review, and other system enhancement activities related to underwriting platforms. Team Training & Development : Provide coaching, mentoring, and knowledge transfer to team members, enabling skill development and adherence to underwriting standards. Data Analysis & Reporting : Leverage data to identify trends, support decision-making, and drive operational efficiency. Collaboration : Coordinate with branch operations and sales teams to ensure seamless execution of underwriting and service processes. Preferred Skills & Competencies Strong leadership and team management experience. In-depth knowledge of life insurance underwriting processes and risk assessment. Familiarity with underwriting platforms, particularly Life Asia . Proficient in data management , reporting, and root cause analysis. Experience in sales collaboration , service delivery, and stakeholder management. Exposure to project management and automation initiatives . Excellent communication and interpersonal skills . Ability to handle complaints and queries with professionalism and responsiveness. Process-driven with attention to detail and quality.
Posted 2 months ago
1 - 3 years
3 - 4 Lacs
Pune
Work from Office
Experience Required: 1 to 3 Years Job Description: Good written & verbal communication Demonstrates behaviors consistent with the organizations values Basic understanding of Insurance & reinsurance Excellent analytical skills Basic excel knowledge such as using VLOOKUP and running pivots Good problem-solving skills Good presentation skills Should have change advocacy to improve existing processes and approach to drive solution. Key Responsibilities: Understand end-to-end insurance business Analyse and input data into systems / databases Process requests basis various rules (both subjective and objective judgement involved) Issue policies / invoices on behalf of the client Reconciliations of accounts Support the team by processing various tasks in the policy life cycle Operate process and ensure complete adherence to defined Service Level Agreements e.g. Productivity, Turn-around-time, Accuracy Timely maintenance of the various work trackers mention your Current CTC/Expected CTC / Notice Period And Current Location. All Rounds @ Infinites HR Services, Cerebrum IT Park ,B3 ,Cybage Tower Rd,1st Floor, Off no 15,Above Dmart, Kalyani Nagar Pune -411014 ....Landmark : Kalyani nagar Metro station. Note : - We don't Charge Any fees at any stage of the recruitment process. Regards Dipika Sharma 9623462146 7391077623 If your calls are not answered then whats app your profile on 8888850831 and we will call you back.
Posted 2 months ago
1 - 5 years
3 - 6 Lacs
Gurugram
Work from Office
Experience required for Property and Causality Insurance, Underwriting, Claims 6 months - 2 yrs : 4.5 lpa 2yr- 5ys : 5.5 lpa 5yrs-6yrs : 6.5 lpa Graduates Gurgaon General Shifts Call/Whats app - 9999309521 shwetaa.imaginatots@gmail.com Required Candidate profile Good Communication skills Notice period - 0-30 days Virtual /F2F Interview Next Week
Posted 2 months ago
10 - 15 years
12 - 15 Lacs
Vadodara
Work from Office
Understand the insurance terms and condition Understand the Underwriting of policy Understand the different insurance risk and policy ,Assets insurance , Liability policy Employee related policy and other product of insurance Handling insurance claim Required Candidate profile Good in communication with Different Insurance company and different Insurance brokers . Preferable work in Manufacturing company or EPC company Engg Back ground and Insurance degree MBA or equivalent
Posted 2 months ago
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