Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a Procurement lead As a Procurement lead, your typical week might include the following Work with functional users to understand the capabilities/products/services which they require to deliver their plans. what product or service attributes are important to choosing a vendor to deliver the capabilities/products services expected timelines and costs decide and advice the procurement approach for each sourcing activity under applicable policy and procedures. Work with functional users to document Clear and well-articulated Request for Proposal (RFP)/ Request for Information (RFI) /Request for Quotation (RFQ), or other applicable document specifying the capability/product/service to be procured and information expected in vendor proposals and timelines of the process. Objective evaluation of vendor proposals/quotations and recommendation on vendor choice and terms or other applicable next steps. Front engagement with vendors Approach & engage vendors to share the RFP/RFQ/RFI Coordinate to answer queries and provide any clarifications as needed Front commercial negotiations and coordinate contract, agreement Trigger issuance of Purchase Orders Ensure procurement governance From time to time, publish/update procurement policies in line with Group governance and Indian regulations and arrange trainings for key team members from time to time For each individual vendor procurement, ensure Group procurement policies requirements are followed, eg. process, documentation, vendor due diligence, commercial and contractual protections, purchase order issuance etc with appropriate approvals and reviews. Project management and team oversight to ensure the business s procurement requirements are met in a timely and orderly manner. You could be the right candidate if you Understand & craft successful product conceptualization & delivery by synthesizing the intersection of market environment, consumer behavior & business ambition Can empathize well with & understand the motivations of users Collaborate & communicate effectively across disciplines such as Technology, Product, Operations, Marketing & Analytics teams to coordinate and execute the procurement program. Are able to act as an indispensable member of the delivery team throughout all phases of the procurement process Are passionate about operating interactively Are able to present your strategy and persuade stakeholders while solving user problems creatively and effectively Can communicate decisions effectively Able to identify metrics & analytics to track turn-around-times across each process step and are continuously seeking to improve speed and quality of outcomes Have a curious mind; measure what really matters and can design subsequent iterations basis insight This could be the gig for you if you Are passionate about consumer behavior and culture; enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas. Are comfortable progressively iteratively while balancing the need for a minimal level of service a digital asset should provide when a customer engages with it Can identify raw stones and iteratively polish them into shining diamonds. Like to work in a space where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your own output while thinking wing to wing across the organization; to solve for the customer. Have 5-10 years of total experience with at least 3 years domain experience in any of these sectors: health insurance, wellness, payments, financial services ecommerce, insurance core systems, health tech, insure tech tele-sales & non voice customer servicing platforms, loyalty platforms. What can make you extra special You have experience in designing user centric procurement workflows, expertise in commercial negotiations, and a passion for continuous improvement You have incisive insights about your customers, irrespective of the industry you have worked in You have meaningful certifications in agile and understand the principles beyond the jargon You have real stories to tell about how your team and you challenged convention and took the path less travelled. We are keen to listen to your story; doesn t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. Location: Mumbai/ Bangalore

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Company Secretary Your typical week will include the following: Corporate Governance and Compliance Ensure the organization complies statutory licenses and maintain Statutory Registers as required under Companies Act. Provide expert advice on corporate governance and compliance matters to the board and senior management. Establish and promote a culture of ethical behavior and compliance with legal and regulatory requirements throughout the organization. Reporting to the Securities and Exchange Board of India, Ministry of Corporate Affairs, etc., and investors on the implementation of various clauses, rules, regulations and other directives of these authorities. Be the first contact point and work with regional and group company secretaries in relation to corporate information update or internal reporting. Legal Documentation and Board Management Arrange timely filing of various forms, documents and returns as required under the provisions of the Companies Act with Ministry of Corporate Affairs and other regulatory bodies Coordinate with cross functional teams (within and outside the India) to provide corporate documents, authorities and other necessary reports as may be required by various regulatory applications. Draft and review legal documents necessary for business operations, including agreements, policies, and internal procedures. Arrange and coordinate for the Board meetings, committees meetings, AGM and EGM. Draft and prepare all company secretarial documentations including meeting agenda, minutes, board resolutions, etc. Maintain statutory books, including registers of members, directors, and secretaries. Ensure compliances under listing agreement like shareholding pattern, corporate governance, various certification, public notice for Board meeting, AGM, etc. Training and External Relations Manage relationships with external legal counsel and advisors as needed for specialized legal expertise or litigation support. Conduct training programs to educate employees on legal issues relevant to their roles and responsibilities. Ensure Prudential group governance model requirements are fulfilled including but not limited to COI trainings, You could be the right candidate if you: A member of the Institute of Company Secretaries of India. Extensive experience and in-depth knowledge in Companies Act, securities law, corporate governance regulations and other statutory requirements. Uphold high ethical standards to make informed ethical decisions. Excellent verbal and written communication skills and negotiation skills. Work independently and collaboratively as a team player. Demonstrate resilience and leadership skills to support the team through uncertainty and ambiguity. Location: Bangalore Title: Company Secretary Reporting to: CEO - Prudential India

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Description Job Title: Executive Assistant Location : Mumbai Overall, Role Purpose An Executive Assistant is to provide high-level administrative support to senior executives, enabling them to focus on strategic initiatives and key business priorities. By efficiently managing schedules, communications, and administrative tasks, the Executive Assistant ensures that executives can maximize their productivity and effectiveness. Additionally, they serve as a trusted liaison between executives and internal/external stakeholders, maintaining confidentiality, and handling sensitive information with discretion. Overall, the Executive Assistant plays a crucial role in facilitating the smooth operation of the executive office and contributing to the overall success of the organization. Key Responsibilities Coordinate daily calendars of senior managers. Plan appointments and events Act as the point of contact between executives and employees/clients Create regular reports and update internal databases. Make travel arrangements. Respond promptly to managers queries. Facilitate internal communication (e.g. distribute information and schedule presentations) Develop and maintain a filing system. Suggest more efficient ways to run the office and troubleshoot malfunctions. Communicate effectively with global teams, providing updates, insights, and support as needed. Job Requirements - Knowledge and Skills Proven work experience as a Executive Assistant, Executive Administrative Assistant or similar role Excellent organizational skills with an ability to think proactively and prioritize work. Experience exercising discretion and confidentiality with sensitive company information. Knowledge of office procedures Solid experience with office management systems, ERPs, and MS Office Familiarity with online calendars and cloud systems Experience using office equipment, including printers and fax machines. Strong communication skills (via phone, email and in-person) Strong organizational and time-management skills Minimum graduation and additional qualifications as Personal Assistant or Secretary are a plus Job Requirements - Attributes Efficiently handle calendars, schedules, and travel arrangements while prioritizing tasks and meeting deadlines. Communicate effectively with stakeholders, maintaining confidentiality with sensitive information. Proactively solve issues, pay close attention to detail in tasks like report preparation, and adapt to changing priorities. Utilize office software, be adaptable to new technology, and foster positive relationships with colleagues and clients.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. This position is responsible for the delivery and execution of projects and initiatives within GTP Finance & FFP. GTP (Global Technology Product) setup enables Prudential to delivery technology as a Product to both internal & external customers. The Future Finance Program (FFP) is a Group driven program and aims to modernize Prudential s Finance function by strengthening Finance & Actuarial capabilities through enhanced data and improved systems. The FFP will be the mechanism to transform the role of Finance within the organization. The role will work closely with UX & Workflow Product Owner and to lead the development of workflow applications, driving efficiency and streamlining processes across products within GTP Finance. The role will require experience & expertise in ServiceNow Workflow platform for implementing automated solutions within Finance & Accounting domains. The ability to design scalable, user-friendly, and secure automated workflows will play a critical role in enabling Prudential in future Finance transformation. Role and Responsibilities Architect, design, and develop workflow solutions using the ServiceNow platform. Analyze business processes and translate requirements into scalable automated workflows. Build and configure workflows, business rules, and UI policies within ServiceNow. Leverage ServiceNow features such as Flow Designer, IntegrationHub, and Orchestration to automate complex processes. Integrate ServiceNow workflows with third-party systems using APIs, web services, and other tools. Design workflows that optimize data collection, validation, and reporting. Maintain data integrity and security in all automated solutions Monitor workflow performance and implement enhancements based on analytics and user feedback Collaborate with business stakeholders, IT leadership, and technical teams to understand business requirements, assess technology needs, and translate them into architectural designs and solutions. Define and enforce Prudential architecture principles, standards, and best practices to ensure consistency, interoperability, and compliance across the IT landscape. Ensure good level of both technical & functional documentation for knowledge management & communications for within Engineering & Finance GTP Stay updated on the latest ServiceNow features and industry trends to recommend new automation opportunities. Consult and coach project teams. Create actionable deliverables in preparation for service transition from project to operations Qualifications Total experience of 10 to 15 years out of which 5-10 years required in IT infrastructure, systems architecture, ServiceNow development and architecture with a focus on workflow automation. Education Level: Bachelors degree in Computer Science, or related field (Masters degree preferred). Personal Attributes: Strong analytical skills, leadership capabilities, effective communication, and problem-solving ability Specific Skills: Proficient in ServiceNow platform capabilities, including Flow Designer, IntegrationHub, Orchestration, and Custom Applications. Strong understanding of ServiceNow scripting (JavaScript, Glide APIs). ServiceNow Certified System Administrator (CSA) - required. ServiceNow Certified Application Developer or Certified Implementation Specialist - preferred Mandatory skills Understanding of DevOps practices and CI/CD pipelines within ServiceNow Expertise in integrating ServiceNow with third-party applications using REST/SOAP APIs. Hands-on experience with ServiceNow ITSM, ITOM, HRSD, or similar modules. Knowledge of database management, reporting, and ServiceNow security features. Preferred skills Experience with IT service management frameworks (e.g., ITIL) and enterprise IT governance processes. Excellent communication and stakeholder management skills. Strong problem-solving and decision-making abilities.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Lead Condition Management to join our Health Management team in Mumbai. We are looking for exceptional talent with a passion for transforming the health insurance experience in India . If you have a deep and thorough understanding of the current state of the industry and a clear vision of what a transformed future could be like , for the scope detailed in this job description, we are eager to speak with you ! As Lead - Condition Management, your typical week will include the following... Program Design and Implementation Design end-to-end clinical protocols & workflows to support customers with chronic health conditions in manag ing / improving their health conditions . Implement chronic care management and other health management initiatives embedded seamlessly across Sales, Onboarding, Underwriting, Claims, Servicing , Renewal, and other functions to deliver integrated, seamless user journeys. Manage comprehensive implementation of health management protocols and processes across PHI and vendor/partner systems . Enhance p rocess es leveraging technology to enhance patient outcomes and experience while driv ing operating efficiency . Design and implement s egmented clinical interventions and processes based on the health risk profile of customer cohorts. Design and enhance comprehensive health risk profile of customers based on Clinical, Fitness, Nutrition, Mental and population health data. Implement health outcomes through condition management protocols tailored to physical and digital interventions. Lead continuous improvement in clinical protocols, methodologies, and performance metrics to evaluate the effectiveness of healthcare programs and digital health interventions. Drive industry-leading customer engagement , retention, and loyalty by leveraging health management interventions and conversations. Demonstrate value and outcomes of care programs to customer s and business stakeholders. Design and implement customer programs/ campaigns with marketing and other team s. Deliver industry-best NPS for PHI customers. A nalyse Healthcare Trends , Digital Health Technologies, and Health Ecosystem partnerships Design mechanisms for customer health data enrichment throughout the customer life cycle ; Develop and enhance health data analytics across customer lifecycle management using data from HRA, AHC, OPD, IPD , health trackers and other sources . Monitor and analyse current healthcare trends, regulatory changes, and industry developments. Identify opportunities to leverage digital health solutions to improve patient outcomes, streamline workflows, and enhance healthcare delivery ; Establish preferred partnerships with relevant partners . Performance & Team Management Manage a team of h ealth management experts that can include doctors, nutritionist s, and lifestyle coaches to deliver condition management operation s . Establish clear responsibilities for all team members , build a strong culture of accountability and performance on business goals. Lead teams to i nnovate designing journeys and solutions to address user pain points and achieve business goals. Ensure attraction, continu ous training & development, and retention of team members. E nable teams with coaching & structured skills to scale with business & perform effectively. Build technical & behavioural skills in the team ; engage customers with empathy and impact . You could be the right candidate if you have A d egree in m edicine (MBBS/MD) Proven experience in delivering health outcomes for consumers at scale. 8-10 years of experience in health & wellness, digital healthcare or health insurance Minimum 3 years of clinical experience and 3-5 years of corporate experience in the healthcare or insurance sector Managed teams with people from Medical and Non-Medical background s S trong clinical knowledge and clinical decision-making skills. Expert in clinical diagnosis, preventive care, condition management and patient education. Prove n track record and hands-on experience in developing or managing healthcare systems (EHR, CRM, Health app etc.) Proven track record of managing health insurance data models while managing or integrating with data lakes . A passion for driving preventive curative health care driven by innovative technology solutions. This could be the gig for you if you Have built best-in-class processes from scratch. Are passionate about leveraging digital tools to transform customer experience . Are passionate about consumer behaviour and culture; enjoy spending time with customers to understand what they really need . Have an attentive ear to listen to new ideas . Join hands with other colleagues to solve for the customer. Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your team s contribution output while thinking wing-to-wing across the organization. Location: Mumbai Position: Senior Manager/ Lead - Condition Management

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Procurement Analyst at Prudential Health India (PHI) At Prudential Health India (PHI), we are on a mission to make Indians healthier while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India, committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. Position: Procurement Analyst Responsibilities: Work with Functional Users: Understand the capabilities/products/services required to deliver their plans. Identify important product or service attributes for vendor selection. Determine expected timelines and costs. Advise on the procurement approach for each sourcing activity under applicable policies and procedures. Guide on issuance of Purchase Orders and coordinate with approvers for PO approval. Coordinate and guide on due diligence processes. Vendor Engagement: Approach and engage vendors to share RFP/RFQ/RFI. Coordinate to answer queries and provide clarifications as needed. Complete vendor onboarding and due diligence processes on the P2P tool. Ensure Procurement Governance: Arrange training sessions for team members as needed. Ensure compliance with Group procurement policies for each vendor procurement, including process, documentation, vendor due diligence, commercial and contractual protections, and purchase order issuance with appropriate approvals and reviews. Work with Functional Users: Coordinate with global colleagues to progress on procurement. Resolve technical issues with the support team. Maintain weekly cadence with global colleagues, track progress, and inform functional users of any delays. Project Management and Team Oversight: Ensure the business s procurement requirements are met in a timely and orderly manner. Publish procurement status dashboards for the wider team. You could be the right candidate if you: Collaborate and communicate effectively across disciplines such as Technology, Product, Operations, Marketing, and Analytics teams to coordinate and execute the procurement program. Act as an indispensable member of the delivery team throughout all phases of the procurement process. Are passionate about interactive operations. Can present your strategy and persuade stakeholders while solving user problems creatively and effectively. Identify metrics and analytics to track turnaround times across each process step and continuously seek to improve speed and quality of outcomes. Have a curious mind; measure what really matters, and design subsequent iterations based on insights. This could be the gig for you if you: Are passionate about consumer behavior and culture; enjoy spending time with customers to understand their needs. Are comfortable working iteratively while balancing the need for a minimal level of service a digital asset should provide when a customer engages with it. Can identify raw stones and iteratively polish them into shining diamonds. Like to work in a transparent environment where everyone can see what others are doing. Seek help when stuck and encourage others during setbacks. Take full responsibility for your output while thinking across the organization to solve for the customer. Have 2-3 years of experience in procurement, preferably in the health insurance or general insurance sectors in India. What can make you extra special: Experience with procure-to-pay tools and a passion for continuous improvement. Meaningful certifications in procurement. Real stories of how you helped your team and contributed to your companys success.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, uniquely delightful, and bespoke experience. To partner us in this mission, we are looking for a talented Manager- Contact Centre As a manager, your typical week might include the following Manage Customer Contact center for Voice and Non-Voice processes Establish robust governance framework wherever process gets outsourced to third party service providers and ensure PHI mission is well understood and adopted Use Net Promoter Survey (NPS) as lead indicator for determining Customer service levels Work closely with Distributor Service team to ensure synergies that can enable distributors to service Customers well Conceptualize pre-emptive engagement opportunities that will lead to superior experience Focus on achieving scale at efficient cost Establish policies/ procedures to receive and resolve customer grievances about product/service Work in close collaboration with functional leads in creating Customer First approach Develop motivated team that would handle customer business as their own and will go beyond capacity and capability to provide Customer delight Conceptualize and incorporate necessary controls to identify service breaches that can have negative impact on customer experience and work with functions to remediate it Hold business functions accountable for service commitment and bring gaps to management attention Work in close collaboration with technology organization in designing and delivering such tools/ solutions that would exceed customer and distributor expectations Implement process controls to avoid any kind of regulatory, reputational or financial breaches You could be the right candidate if you Have a bachelor s degree from a recognized institute Have solid foundation in Customer Service Have deep functional understanding of Insurance products and offerings Are not intimidated by the rapidly changing customer or distributor expectations and can keep up with constantly evolving technology solutions Able to think on your feet to navigate through the ecosystem and deliver solutions Are obsessed with providing Customer and Distributor delight moments and can influence stakeholders in the process Are a highly driven individual who goes that extra mile to deliver an outstanding product to the end users/customers. Demonstrate the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer expectations can be changing This could be the gig for you if you Are passionate about bringing truly consumer centric ideas and products into reality to help customers be healthier; you enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team s contribution output while thinking wing to wing across the organization; to solve for the customer. Have 10+ years of total experience with at least 5+ years domain experience in similar role in any of these sectors: health, life, general insurance, banking, or retail online aggregators. What can make you extra special if you Have demonstrable experience building customer service management process Have walked extra mile in solving customer problems by adopting offbeat path Have proven track record of succeeding in complex business environment and helping colleagues succeed as well We are keen to listen to your story; doesn t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. Location: Mumbai

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Assistant Manager - Product Management to join our Product & Propositions team in Mumbai. We are looking for exceptional talent with a passion for transforming the health insurance experience in India . If you have a deep and thorough understanding of the current state of the industry and a clear vision of what a transformed future could be like, for the scope detailed in this job description, we are eager to speak with you ! As a Product Manager , your typical week will include the following... Create , launch, and refine health insurance propositions that serve customer needs, improve saleability, and manage risk for the organisation . Own the full product lifecycle of Health Insurance products including Retail Indemnity , F ixed benefit (Retail under Group and Standalone Retail) and Group (Employer-Employee) products . Conduct detailed distributor , customer and market research and competitive analysis to identify new product opportunities and refine existing offerings. Develop compelling , differentiated product propositions for target customer / seller segments that deliver revenue and loss-ratio goals . Define and document detailed product requirements (constructs) , including features, functionalities, pricing, and distribution channels. Develop policy wordings and product filing document s , customer & sales collaterals that address all regulatory requirements while communicating the proposition with impact. Manage timely resolution of all regulatory queries in collaboration with relevant functions, as required . Lead development and execution of go-to-market plans , including marketing campaigns, sales training, and channel partner enablement. Collaborate with cross-functional teams spanning actuarial , distribution, health management , marketing, underwriting, claims, customer servicing, and technology to implement and launch products . Define and document system requirements for products , ensuring seamless integration with internal and external systems and user journeys . Ensure compliance with all relevant regulations and company policies . A nalyse product performance data to generate data-led insights and identify areas for improvement. Identify and implement product enhancements and innovations to maintain a competitive advantage ; Conduct regular product reviews and manage necessary adjustments to feature basket, pricing, and distribution strategy . Conduct internal and external product validations, including feasibility studies, cost-benefit analyses, and customer feedback sessions. Develop and implement effective channel and segment strategies to maximize product reach and penetration within the bank channel. You could be the right candidate if you have D egree in B usiness, Finance, Insurance, Statistics or Cleared Actuarial Papers or related field or a related field. A Master of Business Administration from a reputed institute is desirable. 7 + years of experience in product management, preferably in the health insurance industry with at least 3 years of experience in a stand-alone health insurer Minimum of 5 years of experience in handling Retail and Retail Under Group products within the General /Health insurance industry with hands - on experience in Quotation Management Excellent knowledge of Product configuration in core systems and front-end sales platforms Strong understanding of the health insurance market, including industry trends, regulations, and competitive landscape.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Assistant Manager - Retail Product Management to join our Product & Propositions team in Mumbai. We are looking for exceptional talent with a passion for transforming the health insurance experience in India . If you have a deep and thorough understanding of the current state of the industry and a clear vision of what a transformed future could be like, for the scope detailed in this job description, we are eager to speak with you ! As a Product Manager , your typical week will include the following... Create , launch, and refine health insurance propositions that serve customer needs, improve saleability, and manage risk for the organisation . Own the full product lifecycle of Health Insurance products including Retail Indemnity , F ixed benefit (Retail under Group and Standalone Retail) and Group (Employer-Employee) products . Conduct detailed distributor , customer and market research and competitive analysis to identify new product opportunities and refine existing offerings. Develop compelling , differentiated product propositions for target customer / seller segments that deliver revenue and loss-ratio goals . Define and document detailed product requirements (constructs) , including features, functionalities, pricing, and distribution channels. Develop policy wordings and product filing document s , customer & sales collaterals that address all regulatory requirements while communicating the proposition with impact. Manage timely resolution of all regulatory queries in collaboration with relevant functions, as required . Lead development and execution of go-to-market plans , including marketing campaigns, sales training, and channel partner enablement. Collaborate with cross-functional teams spanning actuarial , distribution, health management , marketing, underwriting, claims, customer servicing, and technology to implement and launch products . Define and document system requirements for products , ensuring seamless integration with internal and external systems and user journeys . Ensure compliance with all relevant regulations and company policies . A nalyse product performance data to generate data-led insights and identify areas for improvement. Identify and implement product enhancements and innovations to maintain a competitive advantage ; Conduct regular product reviews and manage necessary adjustments to feature basket, pricing, and distribution strategy . Conduct internal and external product validations, including feasibility studies, cost-benefit analyses, and customer feedback sessions. Develop and implement effective channel and segment strategies to maximize product reach and penetration within the bank channel. You could be the right candidate if you have D egree in B usiness, Finance, Insurance, Statistics or Cleared Actuarial Papers or related field or a related field. A Master of Business Administration from a reputed institute is desirable. 7 + years of experience in product management, preferably in the health insurance industry with at least 3 years of experience in a stand-alone health insurer Minimum of 5 years of experience in handling Retail and Retail Under Group products within the General /Health insurance industry with hands - on experience in Quotation Management Excellent knowledge of Product configuration in core systems and front-end sales platforms Strong understanding of the health insurance market, including industry trends, regulations, and competitive landscape.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented candidate for the role of Technology Solution Designing Note: The title will depend on (1) Experience (2) Expertise and (3) Performance. So the title could be: Solution Designer Senior Solution Designer (Asst. Director) Solution Designer Individual contributor role Experience: 7 - 12 years. Location: Mumbai only Job Profile Summary: PHI intends to build a cloud-native, microservices-oriented, loosely coupled & open technology platform, which is tightly aligned to health-insurance domain, and built expecting to be reused while anticipating change . The PHI platform will be made up of multiple applications supporting different business functions, which are well-integrated and well-orchestrated. The applications could be COTS (Common-Off-The-Shelf) vendor software, or Prudential Group software capabilities, or software built by in-house PHI engineering team. All applications need to adopt common services, platforms, architectural principles, and design patterns. The right candidate will be accountable to convert business requirements into detailed and low-level technology requirements , in the fastest time possible, with least gaps, and clarity on how the technology and business requirements can be tested at pace, with minimal gaps, and best quality. Requirement gaps, change requests, non-integrated journeys - all these would signal poor quality deliverables by this candidate. Job Description: Deeply understand the long-term architectural direction, with emphasis on reusable components, and the interactions between the various applications. Evaluate business requirements and convert them into solution designs considering Functionality, Interoperability, Performance, Scalability, Reliability & Availability & other applicable criteria Identify and evaluate alternative design options and trade-offs to handle both functional and non-functional requirements; Prepare designs that consider current applications & architecture, operating models as well as end target state architecture Responsible for high- & low-level designs of various systems and applications in line with PHI Tech Vision Own the preparation of detailed design specifications to form the basis for development & modification of applications Ensure adoption and implementation of defined solutions; Provide technical expertise to enable the application design & iteration; Collaborate with technical teams to develop and agree system integration plans and review progress Support change programs/ project through technical plans & application of design principles that comply with enterprise and solution architecture standards Lead governance forums required to create harmony in application designs Identify & document application/ integration components for recording in a suitable EA tool; Recommend and implement improvements to this processes/ tool(s) Ensure that Extensions and additions to the defined designs are undertaken frequently in line with ever evolving business and technology landscape but go through rigorous vetting processes. Ensure that the collaborative nature of capabilities such as design and engineering is coupled with tight governance around non-negotiables like security, availability and performance. Who we are looking for: Technical Skills & work experience: MH: Health Insurance product company/GCC/HealthTech experience ( ), or IT services company with Health Insurance (TCS, HCL, Infosys, etc.) vertical, or Health Insurance company (e.g. ABHI, Star, Icici Lombard, Care, etc), or Health Insurance Ecosystem vendors(MediAssist, DocOnline, etc). MH: Proven experience as a Technology solution leader with overall experience between 8 - 18 years MH: Proven ability with UML (Unified Modelling Language) - should be able to come up with sequence diagrams, activity diagrams, state diagrams, etc. MH: Demonstrated ability to understand business strategy & processes & its successful translation into technology low level design MH: Excellent knowledge of modern design patterns like CQRS, SAGA, etc ., including micro-services , etc. Keywords 1st level: solution architect, domain architect, solution designer, cloud designer, digital designer. Keywords 2nd level: Good to Have: SH: Deep End-to-End Architecture understanding, including Enterprise Java Stack, Front-End technologies, mobile applications (Android and iOS), Middleware, Databases (SQL & No SQL), Data Warehouses, RESTful APIs, Pub-Sub. SH: Experienced in streaming technology or frameworks such as Kafka SH: Deep understanding of Enterprise Integration and Messaging Patterns, SOA Governance practices. CH: Familiar with one or more Architecture Frameworks (e.g. TOGAF etc.) WH: Good understanding of DevOps Personal Traits: First and foremost, be an exceptional builder of great people Highest standards of Collaboration & Teamwork are critical to this role Strong communication skills & ability to engagement senior management on strategic plans, leading project steering committees and status updates etc. Excellent problem analysis skills. Innovative and creative in developing solutions Ability and willingness to be hands-on; Strong attention to detail Ability to work independently and handle multiple concurrent initiatives Excellent organizational, vendor management, negotiation, and prioritization skills Education Bachelor s in computer science, Computer Engineering or equivalent; Suitable certifications for key skills Language Fluent written and spoken English

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented candidate for the role of Technology Solution Designing Note: The title will depend on (1) Experience (2) Expertise and (3) Performance. So the title could be: Solution Designer Senior Solution Designer (Asst. Director) Solution Designer Individual contributor role Experience: 7 - 12 years. Location: Mumbai only Job Profile Summary: PHI intends to build a cloud-native, microservices-oriented, loosely coupled & open technology platform, which is tightly aligned to health-insurance domain, and built expecting to be reused while anticipating change . The PHI platform will be made up of multiple applications supporting different business functions, which are well-integrated and well-orchestrated. The applications could be COTS (Common-Off-The-Shelf) vendor software, or Prudential Group software capabilities, or software built by in-house PHI engineering team. All applications need to adopt common services, platforms, architectural principles, and design patterns. The right candidate will be accountable to convert business requirements into detailed and low-level technology requirements , in the fastest time possible, with least gaps, and clarity on how the technology and business requirements can be tested at pace, with minimal gaps, and best quality. Requirement gaps, change requests, non-integrated journeys - all these would signal poor quality deliverables by this candidate. Job Description: Deeply understand the long-term architectural direction, with emphasis on reusable components, and the interactions between the various applications. Evaluate business requirements and convert them into solution designs considering Functionality, Interoperability, Performance, Scalability, Reliability & Availability & other applicable criteria Identify and evaluate alternative design options and trade-offs to handle both functional and non-functional requirements; Prepare designs that consider current applications & architecture, operating models as well as end target state architecture Responsible for high- & low-level designs of various systems and applications in line with PHI Tech Vision Own the preparation of detailed design specifications to form the basis for development & modification of applications Ensure adoption and implementation of defined solutions; Provide technical expertise to enable the application design & iteration; Collaborate with technical teams to develop and agree system integration plans and review progress Support change programs/ project through technical plans & application of design principles that comply with enterprise and solution architecture standards Lead governance forums required to create harmony in application designs Identify & document application/ integration components for recording in a suitable EA tool; Recommend and implement improvements to this processes/ tool(s) Ensure that Extensions and additions to the defined designs are undertaken frequently in line with ever evolving business and technology landscape but go through rigorous vetting processes. Ensure that the collaborative nature of capabilities such as design and engineering is coupled with tight governance around non-negotiables like security, availability and performance. Who we are looking for: Technical Skills & work experience: MH: Health Insurance product company/GCC/HealthTech experience ( ), or IT services company with Health Insurance (TCS, HCL, Infosys, etc.) vertical, or Health Insurance company (e.g. ABHI, Star, Icici Lombard, Care, etc), or Health Insurance Ecosystem vendors (Medi Assist, Doc Online, etc). MH: Proven experience as a Technology solution leader with overall experience between 8 - 18 years MH: Proven ability with UML (Unified Modelling Language) - should be able to come up with sequence diagrams, activity diagrams, state diagrams, etc. MH: Demonstrated ability to understand business strategy & processes & its successful translation into technology low level design MH: Excellent knowledge of modern design patterns like CQRS, SAGA, etc ., including micro-services , etc. Keywords 1st level: solution architect, domain architect, solution designer, cloud designer, digital designer. Keywords 2nd level: Good to Have: SH: Deep End-to-End Architecture understanding, including Enterprise Java Stack, Front-End technologies, mobile applications (Android and iOS), Middleware, Databases (SQL & No SQL), Data Warehouses, RESTful APIs, Pub-Sub. SH: Experienced in streaming technology or frameworks such as Kafka SH: Deep understanding of Enterprise Integration and Messaging Patterns, SOA Governance practices. CH: Familiar with one or more Architecture Frameworks (e.g. TOGAF etc.) WH: Good understanding of DevOps Personal Traits: First and foremost, be an exceptional builder of great people Highest standards of Collaboration & Teamwork are critical to this role Strong communication skills & ability to engagement senior management on strategic plans, leading project steering committees and status updates etc. Excellent problem analysis skills. Innovative and creative in developing solutions Ability and willingness to be hands-on; Strong attention to detail Ability to work independently and handle multiple concurrent initiatives Excellent organizational, vendor management, negotiation, and prioritization skills Education Bachelor s in computer science, Computer Engineering or equivalent; Suitable certifications for key skills Language Fluent written and spoken English

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented candidate for the role of Technology Solution Designing Note: The title will depend on (1) Experience (2) Expertise and (3) Performance. So the title could be: Solution Designer Senior Solution Designer (Asst. Director) Solution Designer Individual contributor role Experience: 7 - 12 years. Location: Mumbai only Job Profile Summary: PHI intends to build a cloud-native, microservices-oriented, loosely coupled & open technology platform, which is tightly aligned to health-insurance domain, and built expecting to be reused while anticipating change . The PHI platform will be made up of multiple applications supporting different business functions, which are well-integrated and well-orchestrated. The applications could be COTS (Common-Off-The-Shelf) vendor software, or Prudential Group software capabilities, or software built by in-house PHI engineering team. All applications need to adopt common services, platforms, architectural principles, and design patterns. The right candidate will be accountable to convert business requirements into detailed and low-level technology requirements , in the fastest time possible, with least gaps, and clarity on how the technology and business requirements can be tested at pace, with minimal gaps, and best quality. Requirement gaps, change requests, non-integrated journeys - all these would signal poor quality deliverables by this candidate. Job Description: Deeply understand the long-term architectural direction, with emphasis on reusable components, and the interactions between the various applications. Evaluate business requirements and convert them into solution designs considering Functionality, Interoperability, Performance, Scalability, Reliability & Availability & other applicable criteria Identify and evaluate alternative design options and trade-offs to handle both functional and non-functional requirements; Prepare designs that consider current applications & architecture, operating models as well as end target state architecture Responsible for high- & low-level designs of various systems and applications in line with PHI Tech Vision Own the preparation of detailed design specifications to form the basis for development & modification of applications Ensure adoption and implementation of defined solutions; Provide technical expertise to enable the application design & iteration; Collaborate with technical teams to develop and agree system integration plans and review progress Support change programs/ project through technical plans & application of design principles that comply with enterprise and solution architecture standards Lead governance forums required to create harmony in application designs Identify & document application/ integration components for recording in a suitable EA tool; Recommend and implement improvements to this processes/ tool(s) Ensure that Extensions and additions to the defined designs are undertaken frequently in line with ever evolving business and technology landscape but go through rigorous vetting processes. Ensure that the collaborative nature of capabilities such as design and engineering is coupled with tight governance around non-negotiables like security, availability and performance. Who we are looking for: Technical Skills & work experience: MH: Health Insurance product company/GCC/HealthTech experience ( ), or IT services company with Health Insurance (TCS, HCL, Infosys, etc.) vertical, or Health Insurance company (e.g. ABHI, Star, Icici Lombard, Care, etc), or Health Insurance Ecosystem vendors (Medi Assist, Doc Online, etc). MH: Proven experience as a Technology solution leader with overall experience between 8 - 18 years MH: Proven ability with UML (Unified Modelling Language) - should be able to come up with sequence diagrams, activity diagrams, state diagrams, etc. MH: Demonstrated ability to understand business strategy & processes & its successful translation into technology low level design MH: Excellent knowledge of modern design patterns like CQRS, SAGA, etc ., including micro-services , etc. Keywords 1st level: solution architect, domain architect, solution designer, cloud designer, digital designer. Keywords 2nd level: Good to Have: SH: Deep End-to-End Architecture understanding, including Enterprise Java Stack, Front-End technologies, mobile applications (Android and iOS), Middleware, Databases (SQL & No SQL), Data Warehouses, RESTful APIs, Pub-Sub. SH: Experienced in streaming technology or frameworks such as Kafka SH: Deep understanding of Enterprise Integration and Messaging Patterns, SOA Governance practices. CH: Familiar with one or more Architecture Frameworks (e.g. TOGAF etc.) WH: Good understanding of DevOps Personal Traits: First and foremost, be an exceptional builder of great people Highest standards of Collaboration & Teamwork are critical to this role Strong communication skills & ability to engagement senior management on strategic plans, leading project steering committees and status updates etc. Excellent problem analysis skills. Innovative and creative in developing solutions Ability and willingness to be hands-on; Strong attention to detail Ability to work independently and handle multiple concurrent initiatives Excellent organizational, vendor management, negotiation, and prioritization skills Education Bachelor s in computer science, Computer Engineering or equivalent; Suitable certifications for key skills Language Fluent written and spoken English

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented Business Analyst As a Business Analyst, your typical week might include the following Manage health & wellness business requirements and implementation in active collaboration with functional representatives. Solicit, develop, and validate business requirement documentation through a clear understanding of asis vs to-be process, and document clear acceptance criteria for user stories. Lead brainstorming sessions with key stakeholders so that business requirements and opportunities are accounted for comprehensively while creating delightful experiences. Develop in-depth understanding of business processes, articulate use-cases, user-stories & requirement documents/ change requests for identified features/ capabilities for applicable platforms and projects. Perform process impact analysis across various platforms, holding an end-to-end view of user journeys. Design Business Process Flows, Review with Key functional Stakeholders and Obtain signoff. Facilitate discussions, gather feedback, and ensure the proposed improvements align with the business process objectives. Partner functional process owners to support capability vision, strategy & roadmap. Understand business objectives, processes, and products to make educated recommendations. Document business process flow diagrams and review with functional stakeholders. Identify pain points, bottlenecks, redundancies, delays, errors, or any other areas to enhance the process and dig deeper to uncover the root causes of the identified pain points and inefficiencies Check if the current process complies with relevant regulations and industry standards including legal/ compliance/ data privacy. Use techniques such as flowcharts, BPMN diagrams, or process maps to illustrate the sequence of activities, decision points, inputs, outputs, and the roles involved in applicable business processes d) Undertake iterations in signed-off Business Process Flow, when required, in collaboration with stakeholders to refine and finalize the next version. Manage stakeholder expectation based on current book of work and capacity, collaborate with key business stakeholders to understand business requirements, contribute to the platform technology roadmap & driving day-to-day prioritization of work on capabilities, while collaborating closely with functional users Ensure that acceptance criteria are defined & met; lead testing in collaboration with functional users including jointly preparation & review of test plan, test cases, user acceptance testing. You could be the right candidate if you Have 10-15 years of total experience with any of these sectors: health insurance, wellness, payments, financial services e-commerce, insurance core systems, insurance tele-sales & customer servicing. At least 3 years experience in health insurance is required. Have end-to-end knowledge of health insurance products, operations processes, and technology systems. Can understand high-level processes and can convert them into detailed business requirement documents. Have a proven track record of end-to-end implementation and business outcome delivery of significant insurance systems. You are an expert in designing wireframes, UX flows, customer journey maps, conducting usability testing, interpreting feedback, and incorporating insights into subsequent implementations. Are a true team player. Have the interpersonal skills and proven ability to collaborate & communicate effectively across disciplines such as Technology, Product, Operations, Marketing & Analytics teams to deliver high-impact solutions. Can function as an indispensable member of the team o Are passionate about operating iteratively. Are an effective communicator, can present your strategy and persuade stakeholders while solving user problems creatively and effectively. Able to identify and track the appropriate metrics to assess key processes/ capabilities in pursuit of continuous improvement. Have hands-on knowledge of Confluence & JIRA, behavioral analytics platforms, BI tools and SDLC tracking tools. This could be the gig for you if you Have built best-in-class processes from scratch Are passionate about consumer behaviour and culture; enjoy spending time with customers to understand what they want. Have an attentive ear to listen to new ideas. Join hands with other colleagues to solve for the customer. Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your and your team s output while thinking wing-to-wing across the organization. Are passionate about leveraging digital tools to transform customer experience. Location: Mumbai Title: Business Analyst, Senior Manager

Experience: 7 - 15 years. Job Profile Summary: PHI intends to build a cloud-native, microservices-oriented, loosely coupled & open technology platform, which is tightly aligned to health-insurance domain, and built expecting to be reused while anticipating change . The PHI platform will be made up of multiple applications supporting different business functions, which are well-integrated and well-orchestrated. The applications could be COTS (Common-Off-The-Shelf) vendor software, or Prudential Group software capabilities, or software built by in-house PHI engineering team. All applications need to adopt common services, platforms, architectural principles, and design patterns. The right candidate will be accountable to deliver technology artefacts to business stakeholders, in the fastest time possible , with least gaps , best quality , and clarity on how the technology and business requirements can be delivered and tested at pace, with minimal gaps, and best quality. Requirement gaps, change requests, non-integrated journeys, bugs in UAT, NFR failures - all these would signal poor quality deliverables by this candidate. We are looking for 3 candidates . Each of them will need on a specific business area: Customer (this candidate will focus on delivery of solutions interfacing with PHI s end customers) Distribution (this candidate will focus on delivery of solutions interfacing with PHI s distribution partners and agents) Core (this candidate will focus on delivery of solutions interfacing with core insurance functions like insurance product & pricing configuration, medical underwriting, provider network management, claims, FWA, endorsements, etc) Job Description: Deeply understand the long-term architectural direction, with emphasis on reusable components, and the interactions between the various applications. Drive BAs and Solution designers to evaluate business requirements and convert them into low-level codable solution designs considering functionality, interoperability, performance, scalability, reliability & availability & other applicable criteria. Contribute to identify and evaluate alternative design options and trade-offs to handle both functional and non-functional requirements. Ensure high-level and low-level designs are produced by technology teams that consider current applications & architecture, operating models as well as end target state architecture, in line with PHI Tech Vision. Own the planning of technology delivery - requirements on time and with quality, Own the preparation of detailed design specifications to form the basis for development & modification of applications Ensure adoption and implementation of defined solutions; Provide technical expertise to enable the application design & iteration; Collaborate with technical teams to develop and agree system integration plans and review progress Support change programs/ project through technical plans & application of design principles that comply with enterprise and solution architecture standards Lead governance forums required to create harmony in application designs and delivery. Ensure that Extensions and additions to the defined solutions are undertaken frequently in line with ever evolving business and technology landscape but go through rigorous vetting processes. Ensure that the collaborative nature of capabilities such as requirements, UAT, design and engineering is coupled with tight governance around non-negotiables like security, availability and performance. Who we are looking for: Technical Skills & work experience: MH: Health Insurance product company/GCC/HealthTech experience ( ), or IT services company with Health Insurance (TCS, HCL, Infosys, etc.) vertical, or Health Insurance company (e.g. ABHI, Star, Icici Lombard, Care, etc), or Health Insurance Ecosystem vendors (Medi Assist, Doc Online, etc). MH: Proven experience as a Technology delivery leader with overall experience between 8 - 18 years MH: Demonstrated ability to understand business strategy & processes & its successful translation into technology low level design and deliverables MH: Excellent handle on collaboration and delivery tools like Confluence, Jira, Advanced Roadmaps, MS Project, etc Personal Traits: First and foremost, be an exceptional builder of great people Highest standards of Collaboration & Teamwork are critical to this role Strong communication skills & ability to engagement senior management on strategic plans, leading project steering committees and status updates etc. Excellent problem analysis skills. Innovative and creative in developing solutions Ability and willingness to be hands-on; Strong attention to detail Ability to work independently and handle multiple concurrent initiatives Excellent organizational, vendor management, negotiation, and prioritization skills Education Bachelors in computer science, Computer Engineering or equivalent; Suitable certifications for key skills Language Fluent written and spoken English

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are committed to revolutionizing the health ecosystem by bridging the health protection gap and delivering bespoke, empathetic experiences for our customers by adopting new technologies. As part of our dynamic startup team, we are seeking a Manager, Contracts with proven track record in procurement contracts, particularly in IT and technology domains, to play a pivotal role in supporting our mission of making Indians healthier. From contract negotiations to user experience, you will be supporting to create innovative solutions to complex startup business issues. Contracts Manager *Key Responsibilities* - Draft, negotiate, and manage procurement contracts including IT service agreements, software licenses, vendor contracts, and NDAs to support PHI s technology and operational goals. - Ensure compliance with applicable regulatory frameworks, including IRDAI guidelines and data protection laws. - Develop and maintain standardized templates and tools for procurement contracts to drive efficiency and consistency. - Provide strategic advice to internal stakeholders, identifying and mitigating risks while aligning with PHI s business objectives. - Collaborate with cross-functional teams, including technology, procurement, and compliance, to address legal and operational needs effectively. Minimum Qualification: i JD, LL.B., or equivalent degree, or equivalent practical experience. Capability to draft contracts in plain English is a must. A minimum of 5 years of in-house experience in procurement contracts, particularly in technology companies or a mix of in-house and law firms. Proven expertise in drafting and negotiating complex, high-value agreements with attention to detail and legal compliance. Superior legal skills and business judgement in areas of responsibility. Preferred qualities: Working knowledge of insurance sector, consumer protection, contracts, and data protection laws in a technology-driven environment. Familiarity with regulatory frameworks such as IRDAI and industry best practices in contract lifecycle management. Proficiency in MS Office Suite and experience with contract management tools. Demonstrated ability to work in a fast-paced, collaborative, and startup-like environment. Location: Mumbai (full time on site role)

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Description Job Title: Manager - Office Management Job Location: Mumbai Job Type: Permanent Overall, Role Purpose As a Manager in Office Management, the role encompasses comprehensive oversight of office operations and administration. This entails leadership of the office management team, establishment of efficient policies, and adherence to procedures for seamless day-to-day functionality. Responsibilities span financial management, HR coordination, project oversight, and maintaining effective communication both internally and externally. Ensuring regulatory compliance and upholding company standards are paramount. Additionally, fostering a positive work environment and nurturing team development are integral components of the role. In essence, the Manager in Office Management spearheads operational excellence while aligning with the organizations strategic goals. Key Responsibilities Oversee day-to-day office operations to ensure efficiency. Develop and implement office policies and procedures. Provide high-level administrative support to senior management. Coordinate travel arrangements. Assist in budget preparation and monitor office expenses. Conduct address employee issues. Communicate effectively with internal teams and management. Coordinate special projects and monitor timelines. Ensure successful project completion of new office set up. Ensure compliance with laws, regulations, and company policies. Identify and mitigate risks related to office operations. Identify opportunities for process improvement. Stay updated on industry trends. Foster a positive work environment. Provide mentoring and development opportunities. Job Requirements - Knowledge and Skills Proven experience in office management and administration. Strong leadership and supervisory skills. Excellent organizational and time management abilities. Proficiency in office software and applications. Knowledge of budgeting and financial management principles. Understanding of human resources practices and procedures. Excellent communication and interpersonal skills. Ability to multitask and prioritize tasks effectively. Problem-solving and decision-making skills. Attention to detail and accuracy. Job Requirements - Attributes Willingness to adjust to changing priorities and environments. Commitment to ethical conduct and professional standards. Willingness to work collaboratively with colleagues and stakeholders. Proactive approach to identifying and addressing challenges. Ability to remain composed and focused under pressure. Demonstrated professionalism and discretion in handling confidential information.