Insurance Manager – Automobile

Job Title: Insurance Manager – Automobile

Experience Required: 2–3 Years

Job Summary:

We are looking for a highly motivated and detail-oriented Insurance Manager to lead and oversee all aspects of the vehicle insurance process within our automobile dealership or service organization. The ideal candidate will have prior experience in the motor insurance segment, strong understanding of IRDA guidelines, and the ability to drive business while ensuring customer satisfaction and operational compliance.

Key Responsibilities:

Insurance Policy Management

• Handle end-to-end insurance processes for new vehicle deliveries including documentation, policy generation, and verification.
• Ensure seamlesspolicy issuance and renewal tracking with zero errors or delays.
• Maintain insurance documentation as per audit and compliance requirements.

Claims Coordination

• Assist customers with insurance claims – from claim intimation to surveyor coordination and claim settlement.
• Liaise with insurance companies and workshops for timely processing of accident or damage claims.
• Resolve disputes or queries arising in claim processes promptly.

Renewals & Upselling

• Follow up regularly with customers for policy renewals, ensuring retention and improved conversion rates.
• Promote add-on covers, zero-depreciation policies, and other insurance upgrades to maximize revenue.
• Maintain and share renewal reports with leadership for target monitoring.

Relationship Management

• Build and manage strong working relationships with insurance companies, TPAs, and internal teams.
• Negotiate better terms, commissions, and services from insurance providers.
• Address customer concerns related to insurance with a service-first approach.

Reporting & Compliance

• Generate periodic reports on policy count, renewal performance, claim status, and business revenue.
• Ensure IRDA compliance in all insurance transactions and documentation.
• Stay updated on new guidelines, insurance products, and regulatory changes.

Team Coordination & Training

• Support training of showroom or sales staff on insurance process awareness.
• Assist in developing SOPs (Standard Operating Procedures) for insurance workflow.
• Guide junior executives or interns in insurance processing.

Qualifications & Experience:

• Graduate in any discipline.
• 2–3 years of experience in automobile insurance, preferably at a car dealership, insurance aggregator, or service center.
• Strong knowledge of motor insurance products, claim management, and IRDA regulations.
• Proficient in MS Excel, Word, and working with CRM or DMS systems.
• Strong communication, negotiation, and organizational skills.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹45,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Work Location: In person

Speak with the employer
+91 9977500995