Inside Sales Team Leader

As an Inside Sales Manager, your role involves leading a team of Inside Sales Executives to achieve and surpass monthly and quarterly revenue goals. Here's a breakdown of your key responsibilities: - **Team Leadership & Mentoring**: - Lead, coach, and motivate Inside Sales Executives to consistently meet revenue targets. - Conduct regular one-on-ones and performance reviews to provide constructive feedback for individual and team growth. - **Performance Management**: - Monitor key sales metrics such as call volume, conversion rates, and deal stages. - Use data-driven insights to identify areas for improvement and implement targeted training. - **Process Optimization**: - Refine sales processes from lead engagement to CRM management. - Ensure team proficiency in tools like CRMs and dialer systems for enhanced productivity. - **Training & Onboarding**: - Develop training programs for new and existing team members focusing on product knowledge and objection handling. - **Strategic Collaboration**: - Act as a liaison between sales and other departments to provide valuable market feedback. - Collaborate to improve campaigns, product offerings, and enhance the user journey. - **Operational Oversight**: - Ensure accurate CRM records and adherence to work schedules for consistent lead follow-ups. In terms of qualifications, you should have: - Minimum 3-5 years of B2C Inside Sales experience, with 1-2 years in a leadership role. - Proven track record of meeting revenue targets and leading a team to do the same. - Strong understanding of EdTech sector, digital products, and subscription models. - Exceptional leadership, coaching, and communication skills. - Proficiency in CRM systems and a data-driven sales management approach. - Ability to thrive in a fast-paced, results-driven environment with knowledge of upsell/cross-sell frameworks.,