38 Operational Oversight Jobs

As an Assistant General Manager (AGM), you will be responsible for supporting the General Manager in the day-to-day operations and smooth functioning of the business. Your primary duties will include overseeing operational activities, managing staff, and ensuring the implementation of company policies. You will play a key role in staff supervision, scheduling, policy enforcement, and issue resolution. Additionally, you may be involved in recruitment, training, and performance evaluation of employees. To excel in this role, you must possess strong leadership, communication, and problem-solving skills. Your responsibilities will include operational oversight, where you will assist the General Manager in managing schedules, workflows, and policy implementation to maintain efficient business operations. You will also be responsible for staff management, including mentoring, supervising, and potentially evaluating employees. Furthermore, you will contribute to customer service by handling inquiries and resolving issues in a professional manner. In addition, you will play a role in inventory management by monitoring levels, overseeing supplies, and potentially assisting with budget management and financial reporting. It will be crucial for you to ensure that all staff members comply with company policies and procedures to maintain a cohesive work environment. Your problem-solving skills will be put to the test as you identify and resolve issues that may arise in daily operations, often working in collaboration with the General Manager. This is a full-time, permanent position suitable for freshers. The benefits include paid sick time, and the work schedule is during the day shift. The preferred education qualification is a Bachelor's degree. The work location is in person, and the expected start date for this role is 09/07/2025.,

The Director of Operations plays a critical role as a key executive leader in overseeing the strategic and operational performance of the company's multifamily portfolio across all regions. In this position, you will be responsible for driving operational excellence, ensuring financial performance, asset preservation, and resident satisfaction through effective leadership of Regional Managers and Vice Presidents. Your primary focus will be on the consistent execution of corporate strategies, policies, and standards while fostering a culture of collaboration, accountability, and innovation. Your responsibilities will include collaborating with executive leadership to define and implement organizational goals, policies, and growth strategies. You will translate the company's vision into actionable operational plans for each region, participate in strategic planning, new business development, and portfolio expansion opportunities. As the Director of Operations, you will lead, coach, and develop a high-performing team of Regional and Senior-level operations leaders. Regular reviews of property financials, operational KPIs, and market conditions will be conducted by you to ensure goals are met. You will oversee property performance to maximize occupancy, NOI, and asset value, implementing operational best practices and standard operating procedures (SOPs) across the portfolio. Financial management will be a crucial aspect of your role, where you will supervise the preparation, review, and management of annual operating budgets and capital improvement plans. Analyzing monthly financial statements, identifying variances, and driving corrective actions to optimize performance will also be part of your responsibilities. Developing strategies to control expenses, increase revenue, and enhance profitability will be essential. In terms of owner and client relations, you will serve as the primary liaison between property management leadership and ownership groups (internal and external). Regular communication with owners regarding financial performance, operational initiatives, and strategic goals will be necessary. Ensuring timely and accurate reporting to ownership, including custom reports, forecasts, and project updates, will also be a key responsibility. Talent development and leadership will be another critical area where you will oversee recruitment, training, and performance management of operations leaders. Creating a positive, inclusive, and performance-driven culture that aligns with company values will be important. Identifying and developing high-potential team members for future leadership roles will also be part of your role. Ensuring compliance with company policies, local/state/federal regulations, and industry standards will be vital in property operations and compliance. Overseeing the execution of capital projects, physical inspections, and due diligence processes will be crucial. Leading initiatives to enhance curb appeal, maintenance standards, and resident experience will also be part of your responsibilities. Vendor and contract management will involve negotiating and managing national vendor contracts and service agreements. Driving cost savings and service improvements through vendor consolidation and performance management will be essential for operational efficiency. To qualify for this role, you should have a Bachelor's Degree in Business Administration, Finance, Real Estate, or a related field (a Master's degree is preferred) or a minimum of 7-10 years of progressive experience in multifamily property management, with at least 5 years in a senior leadership role overseeing multiple regions. A proven track record of managing large teams and delivering operational and financial success across diverse markets is required. In-depth understanding of multifamily operations, budgeting, maintenance, marketing, and capital planning is essential. Strong leadership, coaching, and communication skills are necessary, along with proficiency in property management systems (e.g., Yardi, RealPage) and advanced Excel skills. Regular travel may be required for this position. Key competencies for success in this role include strategic thinking and execution, financial acumen, operational excellence, leadership, and talent development, communication and interpersonal skills, problem-solving and decision-making abilities, customer, and resident focus, as well as change management expertise.,

EMB Global is Asia's largest B2B managed marketplace for digital services, trusted by global clients across IT Development, Cloud, Marketing, and Resource Augmentation. Backed by leading investors like Alphawave Global, DST Global, Chiratae, and Tanglin, we raised $17Mn in Series A. EMB is the go-to-partner for businesses looking to scale digitally with confidence, offering end-to-end service discovery, execution support, and delivery assurance. We are seeking an individual who possesses a deep understanding of the cloud ecosystem, hands-on experience in selling cloud solutions, and the ability to drive business growth. This role requires strong leadership skills, strategic thinking, and a proven track record in building successful client relationships. Responsibilities: Sales & Business Development: - Take ownership of cloud sales targets for key accounts and new business opportunities - Identify, qualify, and convert leads into long-term client partnerships - Develop proposals, present solutions, handle objections, and close deals effectively Client Engagement & Account Management: - Serve as the main point of contact for assigned clients - Establish credibility and trust through consistent delivery and communication - Identify opportunities for upselling or cross-selling within existing accounts - Ensure client satisfaction and promote repeat business Team Leadership: - Lead, mentor, and manage a team of cloud consultants and sales professionals - Define clear goals, monitor progress, and provide constructive feedback - Cultivate a culture of accountability, ownership, and continuous learning Operational & Reporting Oversight: - Maintain accurate sales pipeline data using tools like Excel, CRM, or dashboards - Share performance reports with leadership, highlighting risks and opportunities - Collaborate with delivery and operations teams for seamless project handoffs and timelines - Address potential delays or client escalations proactively Qualifications: - 5-6 years of experience in cloud sales or business development - Proficiency in cloud technologies (AWS, Azure, GCP, or equivalent) and their applications in business - Strong ability to drive revenue through effective communication and relationship building - Previous experience in managing or mentoring junior team members - Excellent communication skills for client interactions and team collaboration - Demonstrated ownership and commitment to achieving results - Structured approach to sales execution, client management, and team coordination - Experience working with mid-size or enterprise clients If you meet the above qualifications and are ready to take on a challenging and rewarding role in cloud sales, we look forward to hearing from you.,

As a Shift Incharge at INDICOLD, you will play a crucial role in overseeing the day-to-day operations of our cold storage warehouse during your designated shift. Your responsibilities will include supervising and leading a team of warehouse staff, ensuring compliance with safety and quality standards, and optimizing processes to meet operational goals. You will need to demonstrate strong leadership skills, a comprehensive understanding of cold storage operations, and a commitment to upholding the highest standards of product integrity. Your key responsibilities will involve team leadership, operational oversight, quality assurance, process optimization, communication, and emergency response. You will be required to supervise and lead a team of warehouse staff, foster a positive work environment, monitor all cold storage warehouse activities, ensure compliance with SOPs and safety regulations, oversee product quality and integrity, identify process improvements, communicate effectively with cross-functional teams, and act as the point of contact for emergency situations. To excel in this role, you should possess a Bachelor's degree in Logistics, Supply Chain Management, or a related field, strong leadership and interpersonal skills, knowledge of safety regulations and quality standards in cold storage environments, familiarity with inventory management systems, excellent problem-solving abilities, and the flexibility to work in shifts, including nights and weekends. If you are seeking a challenging yet rewarding opportunity to contribute to the success of our dynamic cold storage operations, INDICOLD offers a competitive salary package with a CTC ranging from 5 to 6 LPA. Join us in our mission to provide reliable and cost-effective warehousing and logistics solutions for the frozen and refrigerated food industry.,

As a Team Leader and Manager, you will be responsible for leading, motivating, and managing a team of customer service representatives or operational staff. Your role will involve setting clear performance goals and expectations for the team, providing regular feedback, and conducting performance reviews. Additionally, you will manage disciplinary actions and address any performance or behavioral issues that may arise. Your responsibilities will also include overseeing daily operations to ensure efficiency, adherence to processes, and high-quality service delivery. Monitoring team performance metrics such as call volume, handling time, and customer satisfaction scores will be crucial. You will be required to implement and enforce standard operating procedures (SOPs) and best practices to achieve operational goals effectively. Ensuring customer service excellence is a key aspect of your role. You will need to ensure that team members provide exceptional customer service, resolve customer inquiries and issues effectively, and handle escalated customer complaints and complex issues promptly and satisfactorily. Developing strategies to improve customer satisfaction and enhance the overall customer experience will also be part of your responsibilities. You will be responsible for tracking and reporting on key performance indicators (KPIs) and operational metrics to assess team performance accurately. Preparing and presenting regular performance reports and updates to senior management will be essential. Analyzing performance data to identify trends, areas for improvement, and opportunities for process optimization will also be a part of your role. Training and development of team members will be crucial for success in this position. Providing ongoing coaching, training, and support to enhance their skills and performance will be required. Identifying training needs and coordinating with the training department to deliver relevant training programs will also be part of your responsibilities. Fostering a culture of continuous learning and development within the team will be essential for the team's growth and success.,

As a Cluster Manager at Union Mutual Fund, you will play a vital role in overseeing daily cluster operations and managing team performance. Located in Meerut, this full-time on-site position requires a dedicated individual with a passion for ensuring compliance with company policies and driving operational efficiency. Your responsibilities will include developing and implementing effective sales strategies, monitoring market trends, and building strong relationships with clients. You will also collaborate with internal departments, conduct regular performance reviews, and strive to maintain high standards of operational excellence. To excel in this role, you should possess experience in team management, performance monitoring, and operational oversight. Strong skills in sales strategy development, market trend analysis, and client relationship-building are essential. Your ability to communicate effectively, demonstrate interpersonal finesse, and exhibit leadership qualities will be key to your success. While familiarity with financial products and services is advantageous, previous experience in the financial or asset management industry will be beneficial. A Bachelor's degree in Business, Finance, or a related field is preferred to ensure a solid foundation for your contributions to our team. Join us at Union Mutual Fund and be a part of our mission to empower investors, foster financial autonomy, and contribute to a progressive India.,

You will be responsible for managing transportation planning and route optimization by developing and executing optimized transportation plans. You will coordinate with internal teams to align delivery schedules with production and dispatch requirements. Additionally, you will be required to liaise with logistics service providers to ensure compliance with SLAs and evaluate and onboard new vendors as needed. Your role will involve operational oversight, including monitoring shipments in real-time to ensure on-time deliveries, addressing any issues, delays, or disruptions proactively, and ensuring a seamless handover of Proof of Delivery (POD) documentation. You will also be responsible for implementing initiatives to control freight costs and improve cost efficiency, as well as monitoring adherence to transportation budgets. In this position, you will track and analyze Key Performance Indicators (KPIs) regularly and suggest and implement process enhancements for better operational efficiency. You will provide shipment updates to internal and external stakeholders and address and resolve queries promptly. Key Responsibilities: - Primary Transportation KPIs: - On-Time Delivery (OTD): Target of 98% or higher, measuring the percentage of deliveries reaching their destination within the scheduled time window. - Truck Placement Accuracy: Target of 98% or higher, measuring the percentage of correct and timely truck placements for dispatch as per RCPLs SLA. - Transit Time Adherence: Target of 96% or higher, measuring adherence to agreed transit times, ensuring minimal delays. - Freight Cost per Unit/Distance (Cost Efficiency): Target based on industry or internal benchmark, measuring the cost of transportation per kilometer or per ton of goods delivered. - Utilization of Fleet Capacity: Target of 95% or higher, measuring the percentage of the fleet's carrying capacity being utilized. - Load Optimization (FTL/LTL): Target to maximize FTL (Full Truckload) movements, measuring the effectiveness of loading trucks to reduce partial truckloads (LTL) and optimize costs. - Lead Time (Planning & Execution): Target of less than 12 hours, measuring the time between receiving the transport order and successful shipment departure. - Damage/Shortage Rates: Target of below 0.05%, tracking the rate of damage or shortage in goods transported, indicating efficiency and care in handling.,

About the Role: We are looking for a proactive and dynamic Branch Manager to lead our Mumbai branch operations . The ideal candidate will be responsible for managing daily operations, driving sales growth, handling client relationships, overseeing payment collections, and ensuring service quality. This role reports directly to the Regional Manager/COO and is critical to the branch's performance and customer satisfaction. Key Responsibilities: Sales & Revenue Growth: Generate leads, meet sales targets, manage key client accounts. Operational Oversight: Ensure smooth daily operations and adherence to SOPs. Payment Collection & Finance: Oversee client billing and ensure timely collections. Team Management: Supervise branch staff, conduct performance reviews, and ensure accountability. Customer Experience: Address escalations and ensure client satisfaction. Reporting & Coordination: Submit timely sales and ops reports to regional leadership. Requirements: Education: Any graduate degree (Business/Management preferred) Experience: 8+ years in branch operations, service, or sales functions Skills: Team leadership, customer service, Excel, CRM tools, communication Language: Proficiency in English and Hindi (Marathi is a plus)

The Project Sales Engineer position involves overseeing and executing automation projects within residential, commercial, and corporate spaces. This role requires managing the planning, execution, and delivery of lighting and automation projects, with a focus on innovation, energy efficiency, and user-centric design. As part of a team that delivers end-to-end automation solutions to enhance comfort, convenience, and control in commercial buildings, the Project Sales Engineer plays a crucial role in expanding operations. Key Responsibilities include: - Developing and implementing automated tools for programming, configuring, and commissioning lighting devices across various industry standards and protocols such as DALI, DMX, Zigbee, Bluetooth Mesh, and RF. - Designing, developing, and maintaining automated test frameworks for functional, performance, reliability, and interoperability testing of lighting products and control systems. - Diagnosing and resolving complex issues related to lighting protocol communication, device interaction, and automation script failures. - Acting as the primary liaison for clients, lighting consultants, and contractors, fostering strong relationships and ensuring clear communication. - Conducting client meetings, site visits, and progress reviews to keep all parties informed and aligned. - Prioritizing client satisfaction through timely project delivery, stringent quality assurance, and proactive communication. - Coordinating with design, technical, and installation teams to guarantee smooth project execution. - Ensuring strict adherence to project schedules and efficiently resolving operational challenges. - Understanding and accurately interpreting automation system schematics and Bills of Quantities (BOQs). - Maintaining comprehensive project documentation, including detailed reports, logs, and records. Key Requirements for this role include: - A Bachelor's degree in Electrical/Electronics Engineering, Automation, or related field. - 3-5 years of experience in automation programming, with a significant focus on or direct experience with lighting systems and protocols. - Knowledge of electrical drawings, system integration, and experience in automating tasks involving lighting communication protocols such as DALI, Bluetooth Mesh, and DMX. - Good stakeholders management, communication, and problem-solving skills. Overall, the Project Sales Engineer will play a critical role in the successful planning and execution of automation projects, ensuring high-quality solutions that meet client needs and expectations.,

The AML/CFT Manager plays a crucial role in developing, implementing, and managing anti-money laundering (AML) and counter financing of terrorism (CFT) policies and procedures to ensure compliance with relevant laws and regulations. This position involves conducting risk assessments, monitoring transactions for suspicious activity, and providing training to staff on AML/CFT practices. The manager collaborates with regulatory bodies, conducts internal audits, and ensures that the organization maintains a robust compliance framework. Additionally, the AML/CFT Manager analyzes data to identify trends and recommends improvements to enhance the organization's AML/CFT program. In this role, you will ensure compliance with all applicable laws, rules, and regulations governing the industry, such as RBI and FIU-IND requirements. You will oversee the implementation and monitoring of compliance AML frameworks, policies, and procedures while developing internal controls to minimize AML compliance risks and breaches. Collaborating with senior leadership to implement the company's objectives and interacting with cross-functional teams to ensure seamless business operations will be crucial aspects of your responsibilities. You will be responsible for ensuring that the day-to-day operations of the business adhere to internal policies and external regulatory requirements. Reviewing and approving major AML operational decisions, ensuring they align with the company's objectives and compliance standards, and optimizing the use of resources to maintain cost-effective and efficient business operations will be part of your operational oversight. Developing training programs to ensure all staff members are aware of AML compliance and regulatory requirements, keeping the team updated on changes in regulatory frameworks, and ensuring ongoing education for AML compliance-related matters are essential for the role. Establishing and maintaining positive relationships with regulators, representing the company in meetings, discussions, and negotiations with external stakeholders will also be key responsibilities. To qualify for this position, you should hold a Masters or Bachelors degree in law, Finance, Business Administration, or a related field. A minimum of 7-10 years of experience in an AML role, preferably in compliance, governance, or risk management, is required. Experience in managing interactions with regulatory bodies such as RBI, FIU-IND, and a proven track record in implementing compliance programs and leading operational improvements are essential. Strong knowledge of the Indian regulatory landscape and industry-specific requirements, excellent leadership, decision-making, and problem-solving skills, as well as strong communication, interpersonal, and negotiation abilities, are necessary for success in this role. Proficiency in AML compliance software and tools will also be beneficial.,

You will be joining Vital Clinic as a Consultant Dermatologist, with the opportunity to advance to the role of Chief Dermatologist. In this position, you will be responsible for managing clinical operations, overseeing patient care, and contributing to the clinic's growth through patient engagement, marketing, and content creation. The clinic caters to patients seeking aesthetic procedures, non-surgical, and small surgical cosmetic treatments, with a focus on expanding its services. Your primary responsibilities will include providing dermatological consultations and treatments, engaging and converting new patients, managing clinic operations to ensure high standards of care, collaborating on marketing strategies to increase footfall, creating educational content for digital platforms, and eventually taking on a leadership role as the clinic expands. To excel in this role, you should hold an MBBS with MD/DNB in Dermatology or equivalent, have experience in aesthetic dermatology, possess strong leadership and communication skills, and demonstrate a keen interest in marketing and content creation. Your ability to blend clinical expertise with strategic marketing and operational leadership will be crucial for success in this position. This is a full-time, permanent position at Vital Clinic, which has a joint venture with Ratti Brands Private Limited. The role offers the potential for growth into the Chief Dermatologist position based on performance. As a key member of the clinic, you will play a vital role in its success and contribute to its growth and reputation in the field of Aesthetic Dermatological Medicine.,

Role Overview: We are seeking a visionary and hands-on CEO to lead the company's next phase of growth. The CEO will be responsible for defining strategy, driving sales, strengthening operational efficiency, and positioning Maywood as a leader in the premium interiors segment. Key Responsibilities: Oversee all business functions: design, sales, marketing, manufacturing, and execution Drive strategic planning, market expansion, and business development Manage P&L, budgeting, and financial performance Build industry partnerships with architects, builders, and vendors Mentor senior leadership and ensure team performance Ensure customer satisfaction and project quality Requirements: 10+ years of senior leadership in interiors, modular furniture, or real estate Proven success in scaling operations and driving revenue Strong network in Bengalurus interiors and real estate ecosystem Ability to lead from day one with strategic and operational ownership Join Maywood Interiors and take charge of building a legacy of design excellence and business growth.

You are seeking a proactive and relationship-driven Manager Partner Relations & Execution to manage and grow your network of strategic partners. This role requires a blend of relationship management, operational oversight, and account servicing to ensure that partners are supported, satisfied, and aligned with your business objectives. Your responsibilities will include overseeing the end-to-end partner lifecycle, from onboarding to documentation, deliverables, invoicing, and ongoing relationship management. You will serve as the primary point of contact for all partner-related queries, communications, and escalations. It will be your responsibility to meet strict deadlines related to publishing reports, sharing partner listings, and fulfilling time-sensitive requests. You will conduct contract verification to ensure compliance with legal, financial, and operational terms before activation. Quality checks will also be conducted by calling newly onboarded partners to verify their onboarding experience, clarify details, and ensure they meet predefined standards and service-level expectations. Any inconsistencies, concerns, or red flags observed during partner calls should be identified and escalated appropriately. Maintaining records of all communication for audit and quality assurance purposes will be essential. Updating and maintaining the partner database to ensure all records are accurate, complete, and up-to-date is crucial. You will need to ensure that all reward terms and conditions (T&Cs) are accurately recorded, updated in real-time, easily accessible, and fully compliant with company policies. Collaborating with finance and accounts teams to support smooth reconciliation processes will be part of your role. Ensuring data integrity and updating records promptly to reflect any changes or corrections is also important for success. Key Success Metrics / KPIs for this role will include partner engagement and retention rate, timely activation and performance of partners in campaigns, on-time reporting on partner activities, financials, and audits, satisfaction scores and qualitative feedback from partners, accuracy and completeness of partner data and documentation, and resolution of partner concerns and quality issues within defined SLAs. Qualifications & Skills required for this position include a Bachelor's / Master's degree in any discipline, 3+ years of experience in Partnerships Account Management, Client Success / Servicing, or Relationship Management roles, strong interpersonal and communication skills, the ability to think strategically while executing tactically, collaborative mindset with strong stakeholder management skills, proficiency in Microsoft Excel, task prioritization and time management skills, a flexible and solution-oriented mindset, and the ability to collaborate with cross-functional teams effectively.,

The role we are seeking is for an experienced and dynamic professional to lead the sales operations, team management, and business development for 5 wellness centers under the Soul Beauty & Wellness center. Your responsibilities will include driving revenue growth, ensuring exceptional client experience, managing center teams, and overseeing day-to-day administrative and operational excellence across multiple centers. You will be responsible for driving sales targets and revenue growth, planning and implementing promotional strategies to attract and retain clients, monitoring sales performance, and devising corrective action plans when necessary. Additionally, you will generate and analyze sales reports, forecasts, and business trends. Identifying and executing opportunities for expansion, partnerships, and local marketing initiatives will be a key aspect of your role. You will need to build and maintain a strong local network for client acquisition and cross-promotion, as well as work closely with marketing teams for local campaigns, influencer collaborations, and digital presence. Team management is crucial, as you will lead and supervise Centre Managers and their respective teams. Setting performance targets, tracking KPIs, and ensuring team productivity will be part of your responsibilities. Providing regular training, motivation, and mentorship to enhance service delivery and sales skills is essential. Ensuring consistent, high-quality customer service standards across all centers is vital. You will handle escalated client concerns and ensure quick resolution while building strong, lasting relationships with VIP and repeat clients to foster loyalty. You will be overseeing daily operations, staff schedules, inventory management, and overall center upkeep. Monitoring adherence to company SOPs, hygiene protocols, and service standards, as well as managing administrative functions including budgets, billing, vendor management, and reporting will also be part of your role. Ensuring compliance with health and safety regulations and internal policies while regularly reporting performance metrics, financials, and operational updates to senior management is crucial. Qualifications & Skills - Graduate / Postgraduate in Business Administration, Sales, or related field. - Minimum 10 years experience in Sales/BD/Operations, with at least 5 years independently managing sales operations in the wellness, salon, hospitality, or lifestyle sector. - Proven leadership in managing multiple locations or branches. - Strong analytical, interpersonal, and decision-making skills. - Excellent communication, client servicing, and negotiation abilities. - Result-driven, hands-on, and adaptable to a fast-paced environment.,

You are a highly experienced and results-driven individual who will be responsible for leading and driving sales growth, developing strategic partnerships, and managing overall sales operations within the assigned territory as a City Head-Sales & Strategy at Fairdeal.Market. Fairdeal.Market is a rapidly growing B2B quick commerce company that aims to provide a wide range of products with delivery times as short as 20 minutes, ensuring efficient and sustainable shopping worldwide. Your key responsibilities will include developing and executing city-level sales strategies aligned with company goals, identifying growth opportunities, setting clear sales targets, and KPIs for the city sales team. You will recruit, train, and lead a high-performing sales team, foster a collaborative team culture, and conduct regular performance reviews to ensure desired results. Furthermore, you will drive retailer acquisition efforts, build strong relationships with key clients and partners, monitor market trends, competition, and client needs to refine strategies. It will be your responsibility to ensure monthly, quarterly, and annual sales targets are consistently achieved, identify new business opportunities, and optimize sales pipelines to improve conversion rates. You will work closely with cross-functional teams such as operations, logistics, and marketing to ensure smooth execution of sales initiatives, provide accurate and timely reporting of sales performance, forecasts, and market insights, and address escalated client issues promptly to maintain high customer satisfaction. Financial management will also be a crucial aspect of your role, overseeing city-level sales budgets, analyzing sales data for cost-saving opportunities, and enhancing revenue streams. To qualify for this position, you should have a Bachelor's degree in business, marketing, or a related field (MBA preferred), at least 5 years of experience in sales leadership roles, preferably in FMCG or B2B platforms, a strong understanding of the FMCG market and supply chain operations, and a proven track record of achieving and exceeding sales targets in a fast-paced environment. Exceptional leadership and team management skills, strong analytical and strategic thinking abilities, excellent communication, negotiation, and relationship-building skills, as well as proficiency in CRM tools and data analysis, are essential for success in this role.,

As a Patient Services Coordinator at our healthcare facility, you will play a crucial role in ensuring a seamless and efficient experience for our patients throughout their stay. Your responsibilities will include: Patient Admission & Discharge: - Coordinating all admissions, room allotment, and initial documentation to facilitate a smooth check-in process. - Ensuring that patient files are complete and accurately tagged for easy identification. - Overseeing discharge formalities and coordinating the generation of final bills to ensure a hassle-free departure for patients. Documentation & Coordination: - Maintaining and updating patient files with daily treatment notes, investigations, and reports to keep accurate records. - Ensuring that all necessary consents and forms, such as those for surgeries and anesthesia, are properly signed and filed. - Collaborating with doctors, nurses, and billing teams to provide and receive daily updates on patient care. Patient & Attendant Communication: - Explaining treatment processes, room shifts, and billing details to patients and their families in a clear and compassionate manner. - Addressing any grievances that may arise, escalating issues when necessary, and consistently maintaining a positive and respectful patient experience. Inter-departmental Coordination: - Coordinating with the pharmacy to ensure timely delivery of medications to patients. - Working closely with the lab and radiology departments to schedule tests and follow up on reports promptly. - Monitoring and ensuring the completion of daily nursing and housekeeping checklists to maintain a clean and organized environment. Operational Oversight: - Maintaining the cleanliness, functionality, and readiness of the IPD/OPD areas to provide a comfortable and safe environment for patients. - Promptly flagging any infrastructural, equipment, or HR-related issues that may impact patient care. - Keeping track of room occupancy, managing bed allocations, and monitoring patient movements to ensure efficient utilization of resources. This is a full-time position with a morning shift schedule, and the work location is on-site. If you are looking to make a meaningful impact in the healthcare industry and contribute to the well-being of patients, we welcome you to join our dedicated team.,

Mantras2success Consultants is seeking an experienced and dynamic MICE - Sales Manager to lead and manage our Meetings, Incentives, Conferences, and Exhibitions (MICE) operations. The ideal candidate will be responsible for planning, organizing, and executing end-to-end MICE events for corporate clients. This role requires a deep understanding of event management, vendor coordination, budgeting, and exceptional client servicing skills. Key Responsibilities MICE Event Leadership : Lead the planning, budgeting, and execution of domestic and international MICE event plans , including meetings, incentive trips, conferences, exhibitions, and corporate offsites. Client Relationship Management : Manage client relationships, deeply understand their requirements, and offer customized travel solutions . Coordination & Execution : Coordinate seamlessly with internal teams and external vendors (hotels, airlines, transport, venues, etc.) for flawless event execution. Proposal & Budgeting : Prepare detailed proposals, itineraries, budgets, and presentations for client approvals. Operations Oversight : Oversee the operations team in planning logistics, documentation, travel bookings, and all event-related activities. Quality & Follow-up : Ensure high-quality service delivery and conduct thorough post-event follow-ups for feedback and relationship building. Negotiation & Vendor Management : Negotiate contracts and manage vendor relationships to ensure cost-effectiveness and quality . Market & Innovation : Stay updated on global MICE trends, destinations, and innovations to continuously enhance our offerings. Performance Tracking : Track and report on project performance, budgets, and ROI (Return on Investment) . Key Skills and Competencies Excellent planning and organizational skills. Strong negotiation and vendor management capabilities. Outstanding communication and interpersonal skills. Proficiency in MS Office and travel software tools ( Amadeus, Galileo , etc.). Ability to multitask and manage tight deadlines effectively. Customer-centric mindset with a solution-oriented approach. Qualifications & Experience Graduate/postgraduate in hospitality, tourism, or business management. Experience in MICE or corporate travel management. Proven track record of independently managing large-scale MICE events. Perks & Benefits Travel Allowances

Mantras2success Consultants is seeking an experienced and dynamic MICE - Sales Manager to lead and manage our Meetings, Incentives, Conferences, and Exhibitions (MICE) operations. The ideal candidate will be responsible for planning, organizing, and executing end-to-end MICE events for corporate clients. This role requires a deep understanding of event management, vendor coordination, budgeting, and exceptional client servicing skills. Key Responsibilities MICE Event Leadership : Lead the planning, budgeting, and execution of domestic and international MICE event plans , including meetings, incentive trips, conferences, exhibitions, and corporate offsites. Client Relationship Management : Manage client relationships, deeply understand their requirements, and offer customized travel solutions . Coordination & Execution : Coordinate seamlessly with internal teams and external vendors (hotels, airlines, transport, venues, etc.) for flawless event execution. Proposal & Budgeting : Prepare detailed proposals, itineraries, budgets, and presentations for client approvals. Operations Oversight : Oversee the operations team in planning logistics, documentation, travel bookings, and all event-related activities. Quality & Follow-up : Ensure high-quality service delivery and conduct thorough post-event follow-ups for feedback and relationship building. Negotiation & Vendor Management : Negotiate contracts and manage vendor relationships to ensure cost-effectiveness and quality . Market & Innovation : Stay updated on global MICE trends, destinations, and innovations to continuously enhance our offerings. Performance Tracking : Track and report on project performance, budgets, and ROI (Return on Investment) . Key Skills and Competencies Excellent planning and organizational skills. Strong negotiation and vendor management capabilities. Outstanding communication and interpersonal skills. Proficiency in MS Office and travel software tools ( Amadeus, Galileo , etc.). Ability to multitask and manage tight deadlines effectively. Customer-centric mindset with a solution-oriented approach. Qualifications & Experience Graduate/postgraduate in hospitality, tourism, or business management. Experience in MICE or corporate travel management. Proven track record of independently managing large-scale MICE events. Perks & Benefits Travel Allowances

Mantras2success Consultants is seeking a meticulous Back Office Executive to join our team. This pivotal role involves overseeing daily operations, managing workflows, and coordinating with various teams to ensure seamless administrative support. The ideal candidate will be responsible for maintaining accurate records, preparing essential reports, handling invoicing and quotations, and providing crucial data processing and tender documentation support to our sales and supply chain departments. Key Responsibilities Operational Oversight : Oversee daily back-office operations and effectively manage workflows to ensure efficiency and smooth processes. Team Coordination : Coordinate closely with various internal teams to support cross-functional objectives and streamline information flow. Record Management & Reporting : Maintain precise records and prepare comprehensive reports to support business insights and decision-making. Financial Administration : Handle invoicing and quotations , ensuring accuracy and timely processing. Sales & Supply Chain Support : Provide critical support to the sales and supply chain departments, including data processing and assisting with tender documentation . Required Skills Strong proficiency in Microsoft Excel . Excellent organizational and multitasking abilities. Meticulous attention to detail for record maintenance and reporting. Strong communication and coordination skills. Ability to manage workflows and prioritize tasks effectively. Qualifications Bachelor's degree in Business Administration, Commerce, or a related field. Proven experience in a back-office, administrative, or operational support role.

The ideal candidate for this role should have experience in the Mineral Industry. As a part of this position, you will be responsible for overseeing operational aspects related to ball mill operations. This includes supervising feed, discharge, and maintenance activities. Your key duties will also involve monitoring mill performance, identifying any issues that may arise, and taking corrective actions as necessary. It will be crucial for you to ensure optimal grinding performance while adhering to all safety regulations. This is a full-time position with benefits such as Provident Fund and a yearly bonus. The work schedule will involve rotational shifts, including both day and night shifts. The preferred educational requirement for this role is a Master's degree, and the ideal candidate should have a total work experience of 5 years. The work location for this position is in person.,

As an Assistant Manager at VST Tillers Tractors Limited, you will play a crucial role in managing day-to-day operations and overseeing staff to ensure smooth functioning of the organization. Your responsibilities will include ensuring compliance with policies and procedures, enhancing operational efficiency, and fostering a productive work environment. In this full-time on-site role based in Mysore, you will be expected to effectively communicate with team members and other departments, conduct performance reviews, and prepare detailed reports for senior management. Your leadership and management skills will be instrumental in driving the team towards achieving operational excellence. To excel in this role, you should possess a Bachelor's degree in Business Administration, Management, or a related field. Prior experience in operational oversight, staff management, and report preparation will be advantageous. Strong problem-solving abilities, decision-making skills, and familiarity with compliance and policy enforcement are essential for success in this position. If you have a background in the agriculture or manufacturing industry, it will be considered a plus. Join us at VST Tillers Tractors Limited and be a part of our journey to empower Indian farmers through innovative farm mechanization solutions.,

You are a dynamic and experienced Compliance Transaction Monitoring and Sanction Screening Manager at Mastercard Transaction Services, leading a team in Pune, India. Your team consists of 20-25 employees responsible for ensuring adherence to regulatory requirements and mitigating risks associated with financial transactions. Your key responsibilities include providing strong leadership and guidance to the Transaction Monitoring and Sanction Screening team, developing effective strategies to enhance processes, overseeing day-to-day operations, identifying and mitigating risks, staying updated on regulatory developments, leveraging technology for optimization, maintaining reporting mechanisms, and providing training and development opportunities for team members. To excel in this role, you should hold a Masters degree in finance, Business Administration, or a related field, with professional certifications such as CAMS or CFCS preferred. You should have at least 7 years of experience in compliance, AML, or risk management roles within the financial services industry, with expertise in transaction monitoring and sanction screening. Strong leadership skills, understanding of regulatory requirements, analytical abilities, communication skills, and proficiency in relevant software applications are essential. By joining us at Mastercard Transaction Services, you can expect a competitive compensation and benefits package, as well as career growth and development opportunities in a collaborative and dynamic work environment. As a part of Mastercard, you are responsible for upholding information security by abiding by security policies and practices, ensuring confidentiality and integrity of accessed information, reporting any suspected security violations, and completing mandatory security trainings as per guidelines.,

As an HRO - Allboarding Subject Matter Expert (SME) with 7-10 years of relevant experience in recruitment, including years in a supervisory role, you will have hands-on experience in onboarding, offboarding, employee data management, and Background Check (BGC) processes. It is essential to be familiar with HR systems such as Workday, SAP SuccessFactors, Oracle HCM, etc. Your role will require a strong understanding of compliance and labor regulations, as well as experience in managing third-party vendors and global HR operations. Your responsibilities will include overseeing background verification processes in collaboration with third-party vendors, supporting recruitment events, knowledge transfer within the team, and driving performance metrics during and post knowledge transfer. Additionally, you will be involved in studying and bridging gaps in Standard Operating Procedures (SOPs), driving audits, data quality checks, and SOP governance for employee lifecycle operations. Robust Failure Modes and Effects Analysis (FMEA) and mitigation will be a crucial aspect of your role. You will be expected to define and execute recruitment strategies aligned with business goals, drive initiatives to enhance processes and outcomes, and identify opportunities for process efficiency improvements in collaboration with leaders. Providing insights on trends and process improvements, implementing and monitoring quality assurance frameworks, and upholding service excellence will be part of your responsibilities. Moreover, your role will involve bringing Subject Matter Expertise (SME) domain knowledge to help new hires up the learning curve, conducting refreshers and cross-training sessions. It is essential to drive compliance with hiring policies, data privacy, and regulatory standards. The work hours for this position are 2:30 AM - 11:30 AM (2 Days) and 7 AM - 4 PM (3 Days) in Gurgaon Badshahpur, following a hybrid work model. In this role, you will manage the end-to-end onboarding and exit processes for new and departing employees, oversee background verification processes, ensure timely and accurate employee data entry, and record management in HR systems. Your operational oversight will span across Australia, New Zealand, and India. Strong leadership, team management abilities, excellent communication and stakeholder engagement skills, high attention to detail, process orientation, and the ability to work in a fast-paced, global environment are essential requirements. Flexibility to collaborate with global teams across different time zones is also key to success in this role.,

You are seeking a proactive and relationship-driven Manager Partner Relations & Execution to manage and grow the network of strategic partners. In this role, you will blend relationship management, operational oversight, and account servicing to support partners, ensure their satisfaction, and align them with business objectives. Your responsibilities will include managing the end-to-end partner lifecycle such as onboarding, documentation, deliverables, invoicing, and relationship management. You will serve as the primary point of contact for partner queries, communications, and escalations. It is essential to meet strict deadlines for reports, partner listings, and time-sensitive requests. Conduct contract verifications to ensure compliance with legal, financial, and operational terms before activation. Quality checks are required by calling newly onboarded partners to verify their experience and ensure predefined standards are met. Identify and escalate any concerns observed during partner interactions, maintain communication records for audit purposes, and update the partner database regularly. Ensure that reward terms and conditions are accurately recorded, accessible, and compliant. Collaborate with finance and accounts teams to support reconciliation processes, maintain data integrity, and update records promptly. Key Success Metrics / KPIs include partner engagement and retention rates, timely activation and performance in campaigns, on-time reporting, partner satisfaction scores, accuracy of partner data and documentation, and resolution of partner concerns within defined SLAs. Qualifications & Skills required for this role include a Bachelor's / Master's degree in Any Discipline, 3+ years of experience in Partnerships Account Management, client success/servicing, or Relationship Management roles. Strong interpersonal and communication skills, a passion for building relationships, organizational skills, ability to manage multiple partner accounts simultaneously, strategic thinking, collaborative mindset, proficiency in Microsoft Excel, task prioritization, time management, and problem-solving skills in dynamic settings. Additionally, you should have the ability to collaborate with cross-functional teams effectively.,

As a Chief Executive Officer (CEO) at a leading Non-Banking Financial Company (NBFC) in Kerala, your role will involve overseeing and managing the company's overall operations, setting strategic goals, developing business plans, and ensuring financial stability. You will be responsible for driving sales and growth, managing teams, and ensuring the company meets its long-term objectives. Your key responsibilities will include developing and implementing long-term strategic plans aligned with the company's mission, vision, and goals. You will identify new business opportunities, markets, and partnerships, and drive innovation in products, services, and processes. Additionally, you will be required to ensure profitability and financial health of the company by overseeing budgeting, financial forecasting, and capital allocation. You will manage investor relations and fundraising efforts, monitor financial performance against strategic goals, and ensure full compliance with all RBI guidelines and other regulatory requirements applicable to NBFCs. In terms of operational oversight, you will oversee day-to-day operations of the company across departments such as lending, collections, credit, and operations. You will implement scalable systems and technology to support business growth, drive efficiency in underwriting, disbursement, and recovery processes, and build and lead a high-performing leadership team. Furthermore, you will guide product innovation in response to market demand and competitive trends, ensure alignment between product offerings and customer needs, and oversee pricing, credit policy, and customer acquisition strategies. You will also be responsible for driving digital transformation and adoption of fintech solutions, ensuring cyber security, data protection, and robust IT infrastructure. As a CEO, you will represent the company to stakeholders including the board of directors, investors, financial institutions, regulators, and the public. You will maintain effective communication and reporting to the board, build strong relationships with key clients and partners, and drive corporate social responsibility initiatives while ensuring alignment with ESG standards and sustainability goals. To qualify for this role, you should be an MBA or CA Qualified professional with 20+ years of experience in NBFC/Banking/Financial Service Co. You should have experience in Operations Management and Strategic Planning, skills in Finance and Business Planning, proven leadership and management skills, strong analytical and problem-solving abilities, and effective communication and interpersonal skills. The position offers a competitive CTC as per industry standards and is based in Ernakulam, Kerala.,