Inside Sales Executive

Job Title: Inside Sales Specialist / Executive Role Overview: Responsible for driving revenue by connecting with potential and existing customers remotely (phone, email, video), understanding their challenges, and positioning the company's products/services as solutions, ensuring high customer satisfaction while meeting sales quotas.  Key Responsibilities: Lead Generation & Qualification: Proactively research, identify, and qualify new prospects and inbound leads. Customer Engagement: Make outbound calls/emails to potential clients and follow up on leads, building rapport. Needs Assessment: Understand customer pain points and business needs. Product Expertise: Demonstrate and explain product/service features, benefits, and value propositions. Sales Process: Guide prospects through the sales funnel, negotiate terms, and close deals. CRM Management: Maintain accurate and detailed records of all sales activities, contacts, and pipeline in the CRM system. Upselling/Cross-selling: Identify opportunities to offer additional products or upgrades to existing clients. Collaboration: Work closely with marketing, customer success, and field sales teams. Target Achievement: Consistently meet or exceed monthly, quarterly, and annual sales targets. Market Awareness: Stay informed about industry trends, competitor offerings, and product updates.  Key Skills & Qualifications: Proven sales experience (B2B/B2C). Proficiency with website selling, digital marketing, mobile application. Excellent written & verbal communication skills. Strong negotiation and closing abilities. Proficiency with CRM software (e.g., Salesforce) and MS Office. Result-oriented, aggressive, and a go-getter attitude. Strong time management and organizational skills. Ability to work under pressure and meet high-pressure targets.