Recruiter, BPO, Domestic, Sales, Telesales, CS, Bulk Hiring, Recruitment, End to End, 1-7yrs Exp in BPO, WFO, 6 days working, 2 days WFH Friday & Saturday, Only Immediate Joiner
Job Title: Operations Manager/Assistant Manager Company: Futwork Location: Noida (On-site) CTC Range: ₹4,00,000 – ₹4,80,000 per annum Experience Required: 1–3 years in operations, preferably in BPO. About Futwork: Futwork is a next-generation platform for distributed and on-demand tele-calling teams. We help businesses scale their outbound and inbound voice operations through a curated network of remote callers, leveraging smart processes and technology. At Futwork, we combine tech and people to build flexible and scalable customer communication solutions. Role Overview: We are seeking a highly driven Junior Operations Manager to join our growing team in Mumbai. The ideal candidate will have experience in managing operations, coordinating with distributed teams, and ensuring quality delivery in customer engagement processes (primarily voice-based). Key Responsibilities: ● Manage day-to-day operations for outbound and inbound calling projects. ● Ensure quality standards (call quality, data accuracy, and process compliance) are maintained across projects. ● Collaborate with internal stakeholders (Account managers, QA, and Coaching teams) to ensure smooth execution of campaigns. ● Roster TLs, manage their performance. ● Prepare reporting on attendance, shrinkage, productivity and output of agents. ● Track project progress and performance metrics (TAT, productivity, quality, etc.). ● Assist in workforce allocation and scaling operations based on project requirements. ● Handle client requirements, track SLAs, and prepare periodic performance reports. ● Identify operational gaps and suggest process improvements. Requirements: ● Graduate in any discipline; MBA/PGDM is a plus. ● 1–3 years of experience in operations, preferably in BPOs or customer support roles. ● Strong communication and coordination skills. ● Data-driven mindset with good / above average knowledge of Excel/Google Sheets. ● Ability to manage distributed teams and multiple projects simultaneously ● Fluency in English and Hindi (other regional languages are a plus).
Telecalling executive Day shift - 9:30 to 6:30 Week off - rotational week off Language - Gujarati and English Work mode - Work From Home Requirement - Good knowledge in Finance & Trading like mutual fund & stocks
About Futwork: Futwork is a tech-driven platform that enables businesses to scale outbound and inbound voice operations through a trained network of remote telecallers. We blend technology and distributed workforce management to build agile voice support teams for modern businesses. Role Overview: We are looking for an Account Manager to manage client relationships and project delivery for voice-based and non-voice based BPO campaigns. The role involves working closely with clients to understand requirements, ensure service levels are met, and coordinate internal operations teams for flawless execution. Key Responsibilities: Serve as the primary point of contact for assigned client accounts. Understand client needs and translate them into actionable project plans. Coordinate with internal teams (operations, QA, training) to deliver on SLAs. Monitor campaign performance, resolve issues, and provide regular updates to clients. Conduct regular review meetings and maintain high client satisfaction. Prepare and share performance reports, campaign insights, and improvement plans. Work with operations to scale calling efforts and manage workforce allocation. Ensure smooth onboarding and continuous engagement with clients. Requirements: Preferred BPO experience – preferably in client-facing or account handling roles. Mandatory client handling / client facing roles 1–3 years of experience in account management, client servicing, or operations. Very strong verbal and written communication skills. Proficient in MS Excel / Google Sheets and reporting tools. Proven ability to manage multiple accounts/projects simultaneously. Strong problem-solving skills and attention to detail. Analytical thinking. Ability to thrive in a fast-paced, startup environment. Experience in managing voice-based campaigns (inbound/outbound). Understanding of CRM or ticketing systems. Employment Type: Full-time Location: Marol, Andheri East. Mumbai (Onsite) Working Days: 6 days/week, 4 days/week from the office.
Company Description At Futwork, we specialize in omni-channel communication solutions that integrate seamlessly with businesses. Our AI-driven tools and multilingual capabilities ensure consistent, scalable customer engagement across outbound and inbound calls, chat, and messaging. We are trusted by top enterprises and manage over 500,000 daily calls, driving efficiency and ROI. Role Description This is a full-time on-site role for a B2B Sales Manager, based in Mumbai. The Sales Manager needs to be well versed in the contact centre industry and/or related industries such as telephony, CCaas, CPaaS. Skilled in Account Based Marketing, managing end to end lifecycle from lead generation to sales closure. 7-10 years of experience including experience of managing teams End-to-end lifecycle management Previously sold contract values of higher than INR 1 crore a year B2B sales experience is a must Proficient with drip campaigns, cold calling, sales navigator amongst others We are looking for someone to join in immediately Salary: INR 25-30LPA
Job Description You will be a full-time on-site B2B Sales Development Representative (SDR) at Futwork, based in Mumbai. Your role will involve being well-versed in sales processes, cold calling, email marketing, and possessing impeccable communication skills. Your responsibilities will include: - Having 2-3 years of experience in cold calling, pre-sales, demand and lead generation, as well as demo bookings for B2B companies - Demonstrating B2B sales experience, which is a must for this role - Being proficient with drip campaigns, cold calling, sales navigator, and other related tools Qualifications Required - 2-3 years of experience in cold calling, pre-sales, demand and lead generation for B2B companies - B2B sales experience is mandatory - Proficiency in drip campaigns, cold calling, and sales navigator is essential Company Description At Futwork, we specialize in omni-channel communication solutions that seamlessly integrate with businesses. Our AI-driven tools and multilingual capabilities ensure consistent, scalable customer engagement across outbound and inbound calls, chat, and messaging. Trusted by top enterprises, we manage over 500,000 daily calls, driving efficiency and ROI.,
Company Description At Futwork, we specialize in omni-channel communication solutions that integrate seamlessly with businesses. Our AI-driven tools and multilingual capabilities ensure consistent, scalable customer engagement across outbound and inbound calls, chat, and messaging. We are trusted by top enterprises and manage over 500,000 daily calls, driving efficiency and ROI. Role Description This is a full-time on-site role for a B2B SDR, based in Mumbai. The SDR needs to be well versed in the with sales processes, cold calling, email marketing and should have impeccable communication skills 2-3 years of experience in cold calling, pre-sales, demand and lead generation, demo bookings for B2B companies B2B sales experience is a must Proficient with drip campaigns, cold calling, sales navigator amongst others We are looking for someone to join in immediately Salary: INR 6-8 LPA Fixed:60%, Variable 40%
bout the Role We are seeking a Graphic Design Intern to support our design and marketing initiatives. The role involves creating visual assets for digital and print communication in line with brand guidelines. Key Responsibilities Develop static and digital creatives for social media, website, emailers and internal communications Design marketing collateral such as presentations, brochures, one-pagers and banners Adapt and refine existing design templates as per new requirements Ensure consistency with brand guidelines across all visual assets Collaborate with the marketing/content team to understand briefs and deliver within agreed timelines Prepare and share final design files in required formats (web and print-ready) Required Skills & Qualifications Proficiency in at least one or more of the design tool: Adobe Illustrator / Photoshop / Figma / Canva/ MidJourney/Nano Banana Pro Basic understanding of design principles (layout, typography, colour, hierarchy) Strong attention to detail and ability to maintain visual consistency Ability to interpret briefs and translate them into clear visual outputs Good written and verbal communication skills Basic knowledge of video editing or motion graphics Application Process Interested candidates are requested to share: Updated resume Portfolio link (mandatory) Current location and availability (start date and duration) Job Type: Internship Contract length: 3 months Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person
Key Responsibilities Develop static and digital creatives for social media, website, emailers and internal communications Design marketing collateral such as presentations, brochures, one-pagers and banners Adapt and refine existing design templates as per new requirements Ensure consistency with brand guidelines across all visual assets Collaborate with the marketing/content team to understand briefs and deliver within agreed timelines Prepare and share final design files in required formats (web and print-ready) This is an internship role, please apply if you have an availability of 3 months About Company: Futwork is a Voice AI-powered contact center solution that helps businesses run scalable, high-quality customer conversations over phone calls. We work with growing and established companies across sectors such as banking, NBFCs, fintech, insurance, education, e-commerce, and logistics to streamline outbound and inbound calling for sales, collections, and customer experience. Our platform combines human-like Voice AI agents, intelligent workflows, and data-led reporting to improve contact rates, conversion, recoveries, and customer satisfaction while reducing operational effort. Teams use Futwork to automate large-scale calling campaigns, qualify and nurture leads faster, validate critical information, and deliver consistent and compliant conversations at scale. At Futwork, we operate at the intersection of AI, customer experience, and operations and offer interns the opportunity to work closely with product, marketing, and customer-facing teams on real, high-impact projects.