Job
Description
About Ryan Logistics Service: Ryan Logistics is a premier freight forwarding company, with a strong focus on excellence and customer satisfaction, we specialize in providing reliable and cost-effective logistics solutions to businesses worldwide. Backed by 15 years of industry experience and a team of dedicated professionals, we are committed to delivering exceptional service, tailored to meet the unique needs of each client. At Ryan Logistics Service, we believe in building long-lasting partnerships and exceeding expectations every step of the way. The Opportunity: Are you a highly organized, customer-focused individual with a knack for supporting sales teams and driving efficiency? Ryan Logistics is seeking a motivated Inside Sales Coordinator to play a pivotal role in our sales engine. You'll be the backbone of our inside sales operations, ensuring seamless lead management, accurate data handling, and exceptional support that empowers our sales representatives to close deals. This is your chance to launch or grow your career in a dynamic sales environment! Your Key Responsibilities (The Job Description): Lead Management & CRM Champion: Accurately capture, qualify, and distribute inbound leads from various channels (web, phone, email, events) to the appropriate sales representatives. Proactively update and meticulously maintain customer and prospect information within our CRM system. Monitor lead status, track progress through the sales funnel, and ensure timely follow-ups. Generate regular lead activity and pipeline reports for the sales team and management. Sales Support Powerhouse: * Assist sales representatives with scheduling appointments, demos, and follow-up calls. * Prepare sales collateral, proposals, quotes, and presentations as needed. * Handle initial customer inquiries and provide basic product/service information. * Coordinate effectively between the sales team and other departments (Marketing, Customer Success, Operations). Data Integrity & Reporting: * Ensure the accuracy, completeness, and consistency of all sales data entered into the CRM. * Generate standard and ad-hoc sales reports (e.g., lead sources, conversion rates, activity metrics). * Analyze basic sales data to identify trends or areas for process improvement. Administrative Excellence: * Manage sales-related documentation and maintain organized electronic filing systems. * Assist with order processing and contract administration tasks. * Help coordinate logistics for sales meetings, events, or travel (if applicable). * Provide general administrative support to the sales team. Customer Experience Contributor: * Provide prompt, professional, and helpful responses to customer inquiries. * Contribute to a positive customer experience during initial interactions. Qualifications & Skills: Required: * High school diploma or equivalent (Bachelor's degree in Business, Marketing, or related field a plus). * Proven experience (1-2+ years) in an administrative, customer service, sales support, or coordination role. * Exceptional organizational skills and meticulous attention to detail – accuracy is paramount. * Strong written and verbal communication skills – professional, clear, and concise. * Proficiency with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint). * Tech-savvy: Ability to quickly learn new software and systems. * Self-motivated & Proactive: Ability to manage multiple tasks efficiently, prioritize workload, and work independently with minimal supervision. * Team Player: Collaborative spirit with a positive attitude. * Customer-centric mindset. * Highly Desirable (Preferred): * Experience with CRM software. * Prior experience in a sales environment (inside sales, B2B sales support). * Basic understanding of sales processes and terminology. * Experience generating reports or working with data. * Strong problem-solving skills. Why Join Us? * Make a tangible impact supporting a high-performing sales team. * Opportunity to learn and grow within the sales organization. * Collaborative and supportive work environment. * Competitive compensation and benefits package. Ready to Coordinate Success? Apply Today! We are excited to meet passionate individuals eager to contribute to our sales growth. Submit your resume and a brief cover letter explaining why you're the perfect fit for this Inside Sales Coordinator role @ info@alryangroup.com. Ryan Logistics is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Type: Full-time Language: English (Required) Hindi (Preferred) Location: Pathanamthitta, Kerala (Required) Expected Start Date: 01/08/2025
