Job
Description
Key Responsibilities of IT; Active Directory (AD) Administration: Manage and maintain Active Directory environments, including user and group management, Group Policy Objects (GPOs), and domain controllers. Firewall Management: Configure, monitor, and maintain firewalls (e.g., Cisco ASA, Palo Alto, Fortinet) to protect the network from unauthorized access and cyber threats. Failover Systems: Implement and manage failover solutions to ensure high availability and business continuity. Layer 2/3 Switching: Oversee the configuration and management of Layer 2 and Layer 3 switches, ensuring optimal network performance and segmentation. Network Monitoring: Utilize network monitoring tools to proactively identify and resolve network issues. Troubleshooting: Diagnose and resolve network-related problems, including connectivity issues, performance bottlenecks, and hardware failures. Documentation: Maintain comprehensive network documentation, including diagrams, configurations, and procedures. Security Policies: Develop and enforce network security policies and procedures to safeguard organizational data. Compliance: Ensure network infrastructure complies with relevant industry standards and regulations. User Management: Create and manage user accounts in Office 365, including Exchange Online, SharePoint, OneDrive, and Teams. Security Configuration: Implement and manage security features to protect Office 365 data, including multi-factor authentication (MFA) and data loss prevention (DLP). Licensing: Manage Office 365 licenses and subscriptions for users. Integration: Collaborate with other IT professionals to integrate Office 365 with other systems. Compliance: Ensure compliance with industry and government regulations as it pertains to Office 365. Configuration & Deployment: Configure and deploy MacBooks, ensuring they meet organizational standards. Troubleshooting: Provide support for macOS and third-party software issues. Hardware Maintenance: Diagnose and resolve hardware faults, including motherboard replacements and logic board repairs. System Updates: Perform routine maintenance tasks such as firmware updates and system patches. Security Policies: Develop and enforce network security policies and procedures to safeguard organizational data. Compliance: Ensure network infrastructure complies with relevant industry standards and regulations. Collaboration: Work closely with other IT departments to integrate network solutions with other systems and applications. Strategic Planning: Collaborate with senior management to align IT infrastructure strategies with organizational goals. Reporting: Provide regular updates and reports to management on network performance, incidents, and improvement initiatives. Budget Management: Assist in the preparation and management of the IT infrastructure budget, ensuring cost-effective solutions. Policy Development: Contribute to the development and enforcement of IT policies and procedures in line with organizational objectives. Vendor Coordination: Liaise with vendors and service providers to ensure services meet organizational standards and requirements. Required Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of experience in network administration and management. Strong proficiency in Active Directory, firewall management, failover systems, Layer 2/3 switching, Office 365 administration, and MacBook maintenance. Experience with network monitoring and troubleshooting tools. Knowledge of network security principles and best practices. Excellent problem-solving and analytical skills. Strong communication in English(Mandatory) and interpersonal skills. Cisco Certified Network Associate (CCNA) or higher. Microsoft Certified: Azure Administrator Associate. CompTIA Network+ or Security+. Apple Certified Support Professional (ACSP). About EFRAC: www.efrac.org EFRAC , part of QIMA group is a laboratory testing services company focusing on food safety, pharmaceutical quality control, and environmental monitoring. At QIMA https:www.qima.com , our Food Division is dedicated to helping every member of the global food supply chain ensure the safety and quality of food products, as well as safe working conditions and sustainable practices. With inspections, audits and certifications, we support food growers, producers and retailers, as well as businesses in food service and hospitality, securing their food products' journey from farm to shelf and fork. Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence. What sets us apart is our unique culture. Our 5,000 Qimates live and make decisions every day by our QIMA Values. With client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission? Show more Show less
