19944 Incident Management Jobs - Page 43

Role Description : This is a contract role for a Planisware Administrator, based on-site in Pune. The Planisware Administrator will be responsible for configuring and maintaining Planisware systems, providing technical support, and working closely with project management teams to ensure smooth system operations. Key tasks include system troubleshooting, performance tuning, and training end-users on effective Planisware use. Job Title : Planisware Administrator. Job Type : Contract. Experience : 10+ Years. Preference : Immediate joiner upto 1 Month NP. Duration : 12 Month+. Level of experience : Senior. Key Responsibilities : - Oversee daily operation and maintenance of the Planisware Enterpr...

Role Description : This is a contract role for a Planisware Administrator, based on-site in Pune. The Planisware Administrator will be responsible for configuring and maintaining Planisware systems, providing technical support, and working closely with project management teams to ensure smooth system operations. Key tasks include system troubleshooting, performance tuning, and training end-users on effective Planisware use. Job Title : Planisware Administrator. Job Type : Contract. Experience : 10+ Years. Preference : Immediate joiner upto 1 Month NP. Duration : 12 Month+. Level of experience : Senior. Key Responsibilities : - Oversee daily operation and maintenance of the Planisware Enterpr...

Role Description : This is a contract role for a Planisware Administrator, based on-site in Pune. The Planisware Administrator will be responsible for configuring and maintaining Planisware systems, providing technical support, and working closely with project management teams to ensure smooth system operations. Key tasks include system troubleshooting, performance tuning, and training end-users on effective Planisware use. Job Title : Planisware Administrator. Job Type : Contract. Experience : 10+ Years. Preference : Immediate joiner upto 1 Month NP. Duration : 12 Month+. Level of experience : Senior. Key Responsibilities : - Oversee daily operation and maintenance of the Planisware Enterpr...

Role Description : This is a contract role for a Planisware Administrator, based on-site in Pune. The Planisware Administrator will be responsible for configuring and maintaining Planisware systems, providing technical support, and working closely with project management teams to ensure smooth system operations. Key tasks include system troubleshooting, performance tuning, and training end-users on effective Planisware use. Job Title : Planisware Administrator. Job Type : Contract. Experience : 10+ Years. Preference : Immediate joiner upto 1 Month NP. Duration : 12 Month+. Level of experience : Senior. Key Responsibilities : - Oversee daily operation and maintenance of the Planisware Enterpr...

Role Description : This is a contract role for a Planisware Administrator, based on-site in Pune. The Planisware Administrator will be responsible for configuring and maintaining Planisware systems, providing technical support, and working closely with project management teams to ensure smooth system operations. Key tasks include system troubleshooting, performance tuning, and training end-users on effective Planisware use. Job Title : Planisware Administrator. Job Type : Contract. Experience : 10+ Years. Preference : Immediate joiner upto 1 Month NP. Duration : 12 Month+. Level of experience : Senior. Key Responsibilities : - Oversee daily operation and maintenance of the Planisware Enterpr...

Role Description : This is a contract role for a Planisware Administrator, based on-site in Pune. The Planisware Administrator will be responsible for configuring and maintaining Planisware systems, providing technical support, and working closely with project management teams to ensure smooth system operations. Key tasks include system troubleshooting, performance tuning, and training end-users on effective Planisware use. Job Title : Planisware Administrator. Job Type : Contract. Experience : 10+ Years. Preference : Immediate joiner upto 1 Month NP. Duration : 12 Month+. Level of experience : Senior. Key Responsibilities : - Oversee daily operation and maintenance of the Planisware Enterpr...

Role Description : This is a contract role for a Planisware Administrator, based on-site in Pune. The Planisware Administrator will be responsible for configuring and maintaining Planisware systems, providing technical support, and working closely with project management teams to ensure smooth system operations. Key tasks include system troubleshooting, performance tuning, and training end-users on effective Planisware use. Job Title : Planisware Administrator. Job Type : Contract. Experience : 10+ Years. Preference : Immediate joiner upto 1 Month NP. Duration : 12 Month+. Level of experience : Senior. Key Responsibilities : - Oversee daily operation and maintenance of the Planisware Enterpr...

Role Description : This is a contract role for a Planisware Administrator, based on-site in Pune. The Planisware Administrator will be responsible for configuring and maintaining Planisware systems, providing technical support, and working closely with project management teams to ensure smooth system operations. Key tasks include system troubleshooting, performance tuning, and training end-users on effective Planisware use. Job Title : Planisware Administrator. Job Type : Contract. Experience : 10+ Years. Preference : Immediate joiner upto 1 Month NP. Duration : 12 Month+. Level of experience : Senior. Key Responsibilities : - Oversee daily operation and maintenance of the Planisware Enterpr...

As an OSS Expert, you will be responsible for ensuring comprehensive OSS administration, fault incident, and problem management of multi-vendor OSS tools in Chennai / Noida. You will be expected to adhere to SLA (Service Level Agreement) and OLA (Operational Level Agreement) requirements. Handling higher-level escalations during incidents, you will provide resolution, detailed analysis, and expertise for complex faults that demand extensive procedural and technical knowledge. **Key Responsibilities:** - Leverage your expertise in OSS, NMS, and EMS tools to monitor and manage network infrastructures effectively, ensuring optimal performance and reliability. - Apply your knowledge of Incident,...

Role Overview: As an IT Security Implementation Manager, you will be responsible for evaluating the IT infrastructure, collaborating with all departments to assess risks related to Data, Information Security, and Cyber Security. You will implement best-in-class software and hardware solutions, establish processes for risk management, and ensure efficient monitoring mechanisms for IT infrastructure stability and cybersecurity. Additionally, you will prepare security risk dashboards and present them to the MD&CEO on a monthly basis. Key Responsibilities: - Evaluate the IT Infrastructure and conduct in-depth risk assessments related to Data, Information Security, and Cyber Security - Implement ...

In your role as an Application Support Engineer at JIFFY.ai, you will be responsible for ensuring operational excellence across customer-facing applications and backend services built on a modern microservices architecture. This hands-on position will require strong technical troubleshooting skills, familiarity with observability tools, and the ability to collaborate effectively with cloud infrastructure, SRE, and engineering teams. **Key Responsibilities:** - Act as the first responder for production issues raised by customers or monitoring systems. - Troubleshoot full-stack issues involving UI, APIs, backend microservices, and AWS cloud services (EKS, RDS, S3, etc.). - Participate in incid...

As a Cloud Reliability Engineer at our company, you will be responsible for maintaining the reliability and availability of our cloud-based infrastructure. Your role will involve working in shifts and handling on-call duties to ensure smooth cloud operations, incident management, change requests, and automation tasks to improve efficiency. **Key Responsibilities:** - Monitor and manage cloud-based infrastructure to ensure high availability, performance, and security. - Respond to alerts and incidents swiftly, troubleshooting and resolving issues to minimize downtime. - Perform root cause analysis and post-incident reviews to enhance system reliability. - Handle change requests within SLAs fo...

As an experienced professional, you will be responsible for providing L3-level support for OpenText VIM integrated with SAP FICO. Your key responsibilities will include: - Troubleshooting and resolving complex VIM workflow, OCR, and document processing issues. - Working closely with SAP FICO, AP, and Procurement teams to support end-to-end invoice processing. - Analyzing and resolving integration issues between OpenText VIM and SAP. - Collaborating with functional and technical teams to optimize performance and process automation. - Leading incident management, root cause analysis, and proactive system monitoring. - Assisting in enhancements, configurations, and custom developments related t...

As an Analyst/Consultant/Associate Consultant at our company, you will play a crucial role in the understanding and implementation of the HITRUST Common Security Framework (CSF) Controls and HIPAA. Your responsibilities will revolve around project execution and client service activities. **Responsibilities and Duties:** - Plan and execute engagements under the guidance of a management team member - Lead assessments and onsite testing - Lead scoping discussions to define system boundaries - Clearly communicate with clients regarding required evidences and documentation **Experience Requirements:** - Excellent interpersonal and written communication skills - Ability to collaborate effectively ...

As a Communication Manager at FIS, you will play a crucial role in ensuring clear, accurate, and timely communication about incidents to both internal and external stakeholders. Your responsibilities will include: - Crafting and disseminating internal and external communications regarding incidents - Providing regular updates on incident status through various communication channels - Documenting all communication efforts and feedback for post-incident analysis - Sending incident notifications to stakeholders, capturing business impact, recovery actions, and notifying relevant parties To excel in this role, you will need: - 6 to 12 years of experience in incident management principles, proce...

As an Associate Manager, Enterprise Support at Infoblox, you will play a crucial role in leading a team of enterprise support engineers responsible for ensuring the availability and performance of the Infoblox cloud environment. Your strategic thinking, hands-on experience, and ability to collaborate across teams will be key to your success in this role. **Role Overview:** You will be responsible for solving issues, participating in on-call support, and driving major incidents related to our rapidly growing cloud platform. Additionally, you will work closely with various operational teams to enhance efficiencies, supervise all DDI engineers, and mentor new team members. **Key Responsibilitie...

As a highly skilled Technology Support Analyst, your role will involve providing L2/L3 production support for Broadridge's Regulatory Reporting platform. Your deep expertise in supporting the platform will be crucial in ensuring high availability and stability of the system. Additionally, you will investigate, triage, and resolve application issues and data discrepancies across front-to-back systems. As the subject matter expert (SME) for the platform within the support team, you will work closely with business, operations, and technology teams to guarantee timely and effective resolution of production issues in a critical financial reporting environment. Key Responsibilities: - Provide L2/L...

As a Service Delivery Manager, your role involves overseeing project management, incident management, and ensuring compliance with SLAs for supported applications using .NET technologies. Your responsibilities include: - Planning, executing, and managing application support projects, with a focus on .NET technologies. - Overseeing incident, problem, change, and release management processes. - Collaborating with clients to define requirements, priorities, and expectations. - Managing project budgets, schedules, and resources. - Driving continuous improvement initiatives, including automation and process optimizations. - Monitoring project performance metrics and ensuring SLA compliance. As an...

Key Responsibilities • Lead and support Incident and Problem Management processes with a strong focus on root cause analysis and long-term resolution. • Identify and implement opportunities to automate manual workflows using scripting and AI tools. • Collaborate with cross-functional teams to optimize service processes and improve operational efficiency. • Develop and maintain trend analysis reports and interactive dashboards to monitor service health and identify recurring issues. • Document and communicate Root Cause Analyses (RCAs) and drive continuous improvement initiatives. Required Qualifications & Technical Skills • Bachelor’s degree in Computer Science, Information Systems, or a rel...

Role Overview: You will work as a GRC Advisor, serving as a Subject Matter Expert in governance, risk, and compliance programs for customers. Your role will involve close collaboration with various teams such as business, architecture, infrastructure, legal and regulatory, data protection, application development, operations, and service management. You will be responsible for identifying risks to the business by conducting interviews, gathering data, and analyzing documentation. Post-assessment, you will provide recommendations to address risks and ensure compliance with industry-specific requirements. Key Responsibilities: - Support in conducting risk assessments - Assist in creating custo...

Role Overview: As a member of the team at WNS (Holdings) Limited, you will be responsible for researching software updates to enhance capacity and optimize performance. Your role will involve identifying short-term goals to boost productivity in the communications infrastructure and ensuring all equipment functions are optimized for efficiency. Additionally, you will perform network analysis to enhance security measures and prevent future failures or downtime. Staying updated with new technologies in the field will be a key aspect of your responsibilities. Key Responsibilities: - Research software updates for increased capacity and optimized performance - Identify short-term goals to enhance...

As the Warehouse Supervisor, your role is crucial in ensuring that the warehouse operates efficiently with customer satisfaction as the primary goal. You will be responsible for supervising, organizing, and training warehouse employees, as well as establishing, monitoring, and managing operational goals. Your key responsibilities include: - Developing warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping methods. - Training and managing the warehouse team to address day-to-day operational issues and achieve short- and long-term performance goals. - Taking charge of incident management a...

Role Overview: At EY, you will have the opportunity to build a career that reflects your uniqueness, supported by a global network, inclusive culture, and advanced technology. Your individual voice and perspective are valued to contribute to making EY even better. Join the team to create an exceptional experience for yourself and contribute to building a better working world for all. Key Responsibilities: - Engage in Identity & Access Management projects - Provide Level 3 and Level 4 support for systems within agreed service levels - Work independently and adapt quickly with a positive attitude - Possess 3-6 years of Active Directory / Azure Active Directory (Entra) experience - Manage and a...

Role Overview: As a Senior Site Reliability Engineer at our company, you will be part of the Distributed Platform Operations team. Your primary focus will be to ensure the reliability, scalability, and performance of the IT infrastructure supporting VMware virtualization and Oracle Linux environments. You will utilize your problem-solving skills, automation expertise, and engineering practices to enhance system resilience and provide a seamless experience for both internal and external customers. Key Responsibilities: - Monitor, maintain, and optimize VMware clusters, ESXi hosts, and Oracle Linux servers to ensure infrastructure reliability and performance. - Ensure high availability and dis...

Role & responsibilities Continuous Endpoint Monitoring: Monitor endpoint telemetry in real-time to detect Indicators of Attack (IOAs) and Indicators of Compromise (IOCs). Alert Triage and Escalation: Validate and triage alerts generated by CrowdStrike Falcon Insight, escalating confirmed threats to Level 2/Level 3 SOC teams. Real-Time Threat Investigation and Remediation: Utilize Real Time Response (RTR) capabilities to investigate and remediate threats directly on endpoints without impacting operations. Sensor Issue Troubleshooting: Assist in troubleshooting sensor-related problems, including collecting logs and performing root cause analysis. Vendor Support Management: Raise and manage sup...