19944 Incident Management Jobs - Page 42

Having a good understanding and Deep knowledge of the best practices of SAP modules: PP (Production Planning), QM (Quality Management) along with DMS (Doc Mgmt syst m) in S4 HANA manufacturing area Applying this knowledge to provide application support and solve defined business problems. Corporate business knowledge/understanding of material management, procurement, manufacturing, quality management - beyond technical implementation experience Maintaining Functional Specifications, design blueprint and related documentation Resolving general issues related to SAP PP/QM/DMS. Delivering high quality and efficient work (Business Issues and Tickets) within agreed SLAs and timelines Understand c...

Key Responsibilities Provide L2/L3 support for Salesforce applications, including Sales Cloud, Service Cloud, and custom components Monitor, troubleshoot, and resolve production issues, incidents, and service requests within defined SLAs Perform root cause analysis (RCA) and implement permanent fixes for recurring issues Support Salesforce configurations such as flows, validation rules, workflows, profiles, roles, and permissions Assist with minor enhancements, bug fixes, and configuration changes Work with Apex, SOQL, Lightning components, and integrations to debug issues when required Coordinate with developers, admins, and business stakeholders for issue resolution Manage support tickets ...

Roles and Responsibility 2. Scope of Work 2.1. PI System Administration Incident management - Implement, Debug, upgrade and migrate the AVEVA PI System Support PI system patching and support windows patching. Monitor and optimize existing PI System. Create, modify PI Tags. User support/troubleshooting for PI client applications. Manage, Maintain, Add, Remove and Modify AF Configuration including attribute, analysis, event frame, template, notification and custom data references. PI Vision administration that includes user access, Display creation and modification Install and maintenance of PI interfaces like PI to PI, PI UFL, OPC DA, HDA, RDBMS etc. Create, Modify views and Targets in PI Int...

We are looking forward to hire ServiceNow Professionals in the following areas : 8-11 years of experience in testing of ITSM/ITOM/HRSD/CMDB modules in ServiceNow. Must have Automation and UFT experience Must have experience in Automation frameworks development and enhancements Experience with Testing of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application. Experience with defect Management tools (HP ALM/JIRA etc) Understands technical and functional design requirements related to ServiceNow. Experience in Agile Development/Methodologies. Must have good exposure to metrics capturing, repo...

Experience5-8 years Category Software Development/ Engineering Shift General Shift Main location India, Telangana, Hyderabad Position ID- 0825-1047 Employment Type Full Time Qualification Bachelors degree in Computer Science or related field or higher with minimum 4 years of relevant experience. Your future duties and responsibilities Development / Production support experience in Java and Linux with good knowledge on Oracle database Must be aware about Incident management and change management process. Good knowledge of Unix and SQLs is required. Experience with CA7 and Dynatrace. Prepares requirement definition, design, technical specifications. Provides coding, testing and implementation ...

Over all 2 to 4 years of experience in SharePoint online and Development including asp.net,c# 2 + years of Experience and Understanding of front-end implementation of SharePoint implementations including Team sites provisioning Security Designing Lists and libraries Forms, Master Pages, Views, Branding. External Content Types Design, Development and maintenance experience using SharePoint Designer or Visual studio. Experience in workflows, Approval Process, business process automation. Knowledge of third party add ONs like Nintex , infopath is a plus. Experience in ASP.Net , Javascript / Jquery , HTML , XML , designing custom screens in SharePoint using ASP.net Experience working with Active...

: We are seeking an experienced L2 Support Engineer to provide operational and production support for our React Native (mobile) and React.js (web) applications. The role involves incident resolution, deployment support, monitoring, and collaboration with L1, DevOps, and L3/development teams to ensure seamless application availability and performance Roles & Responsibilities: - Monitor dashboards, error logs, crash reports (Firebase, Sentry, Splunk, ELK, etc.).- Troubleshoot issues related to UI, APIs, builds, deployments, and integrations.- Perform root cause analysis (RCA) and provide workarounds until permanent fixes.- Escalate unresolved issues with detailed analysis to L3 teams.- Manage ...

Exp:4+yrs skills - SQL, MySQL, Oracle, HRMS (Human Resource Management), ITSM (IT Service Management), Workday, Creating and handling documentations (SOPs, KB articles etc.) Job Description: Support daily operations of a variety of HRMS (Human Resource Management) applications; Provide support and privileged access to application end users; Liaison with different teams both internally and externally to identify and resolve application issues; Participate in testing of system enhancements, bug fixes, and new releases Assist with the evaluation and implementation of upgrades and new applications; Investigate and troubleshoot functional and technical issues; Participate in user acceptance testi...

Analyst would be responsible for handling L2 issues reported with the Apps & Infra Helpdesk, which may include, but not restricted to the following: Receive calls, emails and web-tickets for end users and other Agency Service Desks / Help Desks, and create Incident tickets or Service Request tickets, logging all pertinent Information Tracking and classifying incoming incidents or service requests, attempting initially solutions Provides initial assessment of categorization and prioritization for reported Incidents and Service Requests and provides initial support, targeting a higher level of first contact resolution Ensures Incidents and Service Requests are properly escalated and assigned t...

About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...

About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...

About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...

About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...

Knowledge in Change Management and Service Request system in Service Now. Create and Maintain reports for Patch compliance and System Audit data. Participate in OS patch management and coordination. Develop and Test Windows Security patch Packages. Applies ITIL Framework Process Knowledge. Familiar with Standard Security best practices. Troubleshoot Windows OS and Microsoft Application security patch Installations. Preferably Windows Server administration and engineering. Preferably Red Hat Enterprise Linux 6 and OpenStack Administration. Preferably Basic Knowledge of Cloud Technologies. Preferably Basic Knowledge in Azure/AWS/Open stack. Understanding Japanese Manuals and Specifications. Co...

About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...

About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...

Job description Designation:- Associate Support Engineer CTC:- 3.6LPA Service agreement: 2year/ 2Lakh Work Location:- Bangalore Probation Period: 3 Months Stipend:- 18000/- ( During Probation Period) Shift:- Night Shift( 24/7) Job Title: L1 Service Desk Analyst Skills & Requirements: Job Type: Service Desk Engineer Base Location: Bangalore Shift Timing: Rotational (24x7x365 coverage) Prerequisite: Must be open to night shifts and weekend coverage Range of Year Experience 1 – 2 Years RTO – E1 needs to come to office 5 days in a week Strong communication skills in English BCOM,Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience). Familiarity with ITSM platform...

Job Summary Management and oversight of a service delivery team handling the provision of corporate secretarial support to the Lux Fund CS & Cosec team (FCS), by providing guidance and leadership to the Indian CoSec Team As a supervisor, the Cosec Manager leads, organizes, coordinates, develops, monitors the performance, delegates tasks and responsibilities to their direct reports and their team members (skip level), as needed. To facilitate and assist various administration processes of complex clients and conduct all work in accordance with IQ-EQ India and IQ-EQ Group policies and procedures, as needed (when Assistant Manager is unable to, depending on capacity). Performs review of core pr...

Provides L1/L2 application and IT support, resolving incidents via service desk tools. Supports Microsoft 365, Azure AD, Intune, Windows, SaaS apps, troubleshoots issues, coordinates with vendors, documents solutions, and smooth daily IT operations.

Roles and Responsibility 2. Scope of Work 2.1. PI System Administration Incident management - Implement, Debug, upgrade and migrate the AVEVA PI System Support PI system patching and support windows patching. Monitor and optimize existing PI System. Create, modify PI Tags. User support/troubleshooting for PI client applications. Manage, Maintain, Add, Remove and Modify AF Configuration including attribute, analysis, event frame, template, notification and custom data references. PI Vision administration that includes user access, Display creation and modification Install and maintenance of PI interfaces like PI to PI, PI UFL, OPC DA, HDA, RDBMS etc. Create, Modify views and Targets in PI Int...

Life on the team Are you passionate about Service desk Opportunities and ready to explore your capabilities? Service desk professionals are problem solvers, as a growing organization in India, there are more opportunities for career advancement and professional development. As the company expands, new roles and responsibilities will emerge with the chance to take on more challenging and diverse tasks. We are more open to innovation and creativity. There will be a greater emphasis on trying new ideas, implementing cutting-edge technologies, and exploring innovative solutions to challenges. We in Computacenter foster a culture of continuous improvement and forward-thinking. What youll do Respo...

Title: Cyber Security Consultant Exp.: 5+ Years' Shifts: 2PM-11PM IST Notice Period: 15 days Job Location: Noida Primary Skills: Vulnerability Remediation, VAPT, Web Application and Cyber Security, Ticketing, Incident Management, Security Auditing Role & responsibilities Clearly defining, developing, and maintaining policies, processes, and technical standards. Reviewing risk findings, determining fix teams, assigning work through the appropriate channels, and reporting remediation efforts and related challenges. Auditing systems for evidence of secure configurations or vulnerabilities. Auditing work records (i.e., tickets/comments) for evidence of compliance to procedures. Gathering key inf...

Roles and Responsibility Scope of Work 2.1. PI System Administration Incident management - Implement, Debug, upgrade and migrate the AVEVA PI System Support PI system patching and support windows patching Monitor and optimize existing PI System Create, modify PI Tags User support/troubleshooting for PI client applications Manage, Maintain, Add, Remove and Modify AF Configuration including attribute, analysis, event frame, template, notification and custom data references PI Vision administration that includes user access, Display creation and modificationInstall and maintenance of PI interfaces like PI to PI, PI UFL, OPC DA, HDA, RDBMS etc Create, Modify views and Targets in PI Integrator fo...

Role Description : This is a contract role for a Planisware Administrator, based on-site in Pune. The Planisware Administrator will be responsible for configuring and maintaining Planisware systems, providing technical support, and working closely with project management teams to ensure smooth system operations. Key tasks include system troubleshooting, performance tuning, and training end-users on effective Planisware use. Job Title : Planisware Administrator. Job Type : Contract. Experience : 10+ Years. Preference : Immediate joiner upto 1 Month NP. Duration : 12 Month+. Level of experience : Senior. Key Responsibilities : - Oversee daily operation and maintenance of the Planisware Enterpr...

Role Description : This is a contract role for a Planisware Administrator, based on-site in Pune. The Planisware Administrator will be responsible for configuring and maintaining Planisware systems, providing technical support, and working closely with project management teams to ensure smooth system operations. Key tasks include system troubleshooting, performance tuning, and training end-users on effective Planisware use. Job Title : Planisware Administrator. Job Type : Contract. Experience : 10+ Years. Preference : Immediate joiner upto 1 Month NP. Duration : 12 Month+. Level of experience : Senior. Key Responsibilities : - Oversee daily operation and maintenance of the Planisware Enterpr...