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Inbound Customer Support - Voice Process (Pune Location)

0 - 5 years

0 - 3 Lacs

Pune

Posted:1 week ago| Platform: Naukri logo

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Skills Required

Bpo Customer Service Bpo Voice Inbound Process Cca Customer Service CSR Cce Inbound CSA Inbound Voice Process Customer Relationship Customer Support Ccr Domestic Voice Process CSE Back Office Domestic BPO Customer Care Domestic Calling Domestic Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities : We are hiring for One of the premuim process in Ecommerce industry. Excellent written and verbal communication skills in English (Mandatory) Handling customer inquiries related to Ecommerce., via phone calls. Providing first-call resolution to customers. Willingness to work in a 24/7 environment (including night shifts) with one rotational week off. (Female employee will get only Morning shift and Day shift) Previous experience in customer service is a plus. Must possess basic computer skills. Preferred candidate profile : Any 12th pass/10+3 Years Diploma/Graduate + Minimum 1 Year BPO Experience Mandatory Customer Service Executive Inbound process 6 Days Rotational Shift including night shift- Cab facility for Night shift Perks and benefits Salary: 25000 Cost to Company+Incentive +Cab Facility

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