4242 Inbound Calls Jobs - Page 18

Note:- Customer service, customer support, and customer experience skills. Excellent verbal and written communication skills. Strong problem solving and multitasking abilities. Ability to work effectively in a team environment. 12th or graduate both can apply for the role. Language Requirement : Excellent in English and comfortable in Hindi. Comfortable with 24/7 shift. Male, Female both can apply. Work mode office Location Mohali Extra Benefits Health insurance Provident fund Cab facility also available INTERESTED CANDIDATE SEND THERE RESUME ON 9056288584 OR EMAIL HR.KABALIKRUTZONE22@GMAIL.COM

Hiring candidates for an International Voice Process (Inbound Calls) role. prior voice process experience. Contact/whatsup +918297131110/salma.s@liveconnections.in *JOB IN BENGULURU/PUNE* Required Candidate profile Having atleast minimum one year of exp in international voice and inbound call experience,excellent communication skills, customer support.

We are seeking an experienced Senior Customer Care Executive to manage and support the US medical prescription process in our Health Tech company. The ideal candidate will have 4+ years of experience in healthcare customer service, with a strong understanding of patient centricity, prescription handling, and compliance requirements. In this role, you will be responsible for handling customer interactions through email, chat, and outbound calls, ensuring a smooth and professional communication experience. You will serve as a vital link between the company and its clients, providing eff icient and accurate support. Cloudphysician

Process:- TATA Term & Non-Term Insurance (Voice Process) Position: Multiple Openings Location: Airoli, Navi Mumbai Salary: 16K to 17K in-hand + Monthly Incentives (Based on Interview) Role & Responsibilities: Perform day-to-day job duties as assigned (Details to be discussed during interview) Communicate effectively in Marathi, Hindi, and basic English Work in a fixed day shift environment Eligibility Criteria: Minimum Qualification: 12th Pass Freshers & Experienced candidates are welcome Basic computer knowledge is a must Immediate joiners preferred Perks & Benefits: Fixed day shift PF + ESIC & other employee benefits Incentives based on performance How to Apply: Send your CV via WhatsApp For More Details, Contact HR Akshada:- 9822472894

Urgent Opening for Education Counsellor / Academic Counsellor - Salary: 20,000 To 40,000CTC - Performing counselling for interested candidates by making outbound calls. - For more information Apply Now... Required Candidate profile Qualification: Any Graduate Job Location: Baner & Aalandi To schedule your interview send your CV through WhatsApp (number mentioned below) * HR Mangesh :- 9620273109* Perks and benefits Performance Bonus and growth opportunities.

Hiring: International Voice Process Customer Support (International BPO) Location: Jaipur / Gurugram (Work from Office) Shift Timings: US Rotational Shifts (24x7) Working Days: 5 Days a Week (2 Rotational Offs) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Minimum 6months' experience in International Voice - Customer Support Freshers with excellent communication skills can also apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure Salary: Up to 3-4 LPA Contact for Further Details: Zainab: 9251688430

Domestic BPO Voice Inbound (Contractual Role) *Process:* E-COMMERCE *Shift:* Rotational Shift and Rotational Week Off *Working Days:* 6 days a week *Working Hours:* 9 hrs of login (8 hrs productivity + 1 hr break) *Language Requirements:* - Regional Language: Tamil Average English, ability to read *Eligibility:* - Both Fresher and Experienced candidates Qualification: Graduation in any degree & Under graduate Age -upto 30 Salary Fresher - 11700 Rs Take home Experience (min 6 months) - 14000 Rs Take home Location: No.7, Chennai Tiruvallur High Road, Sai Nagar, Ambattur Industrial Estate, Chennai - 600058. Contact Person : Jaikanth - 7904101490

Key Responsibilities: Supervise and mentor a team of customer service executives handling inbound calls. Manage team performance through regular feedback, coaching, and performance reviews. Ensure effective rostering and shift management for optimal coverage. Ensure prompt, courteous, and accurate responses to all customer inquiries. Monitor calls to ensure quality and adherence to customer service standards. Handle escalated calls and resolve complex customer issues efficiently. Monitor daily service levels and call metrics (AHT, CSAT, FCR, etc.) Analyze call trends and provide insights to improve process efficiency. Ensure adherence to standard operating procedures (SOPs) and compliance policies. Identify training needs and assist in delivering training sessions. Drive continuous learning and skill development within the team. Prepare daily/weekly/monthly performance reports. Share actionable insights with management to improve customer service operations Qualifications: Bachelors degree in business, marketing, or a related field (or equivalent experience). 5+ years of customer service experience, with at least 3 year in a leadership or supervisory role. Strong leadership and people management skills Excellent communication and interpersonal skills Problem-solving and conflict resolution abilities Proficiency in CRM tools and call center technologies Analytical mindset with data-driven decision-making Preferred Qualifications: Experience in a specific industry related to the company products or services. Knowledge of customer service techniques and methodologies. Compensation and Benefits: Competitive base salary plus performance-based incentives. Health insurance , Unlimited Incentives. How to Apply Interested candidates can share their updated CV at himanshiverma@policybazaar.com or WhatsApp at 9069719390 Along with the following details Total Experience Current CTC Expected CTC Notice Period Team Size Age Reason for Change Current Location

Walkin Interview US rotational shift & Off International Voice / International Non voice Bangalore Location Immediate Joiners only Cab available For more details Call HR Raksha@9900969073 raksha@thejobfactory.co.in NO FEE CHARGED

Process:- Kotak 811 - Banking Sales (Outbound Process) - HSC Pass To Any Graduate - Freshers can apply - Salary Upto 16k in-hand + Incentives - Hindi communication / Average English - Rotational week off Location:- Kasarvadavali, Thane Required Candidate profile Qualification:- Hsc Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Pratiksha:-8698488197 Mail id:- pratiksha.shirtode@credicus.co Perks and benefits * High Incentives and growth opportunities.*

Job Opportunity: BPO Voice Process (Immediate Joiners) Position: Customer Support Executive (Voice Process) Type: Full-time, Work-from-Office Shift: Day Shift Salary :- 12,200 in hand Attractive Incentives based on performance Incentive :- Unlimited Eligibility Criteria: Education: Minimum 12th Pass / Any Graduate Language: Proficiency in Hindi (Only) Gender: Both Male & Female candidates can apply Experience: Open to Freshers and candidates with experience Skills: Good Convincing Skills and a friendly attitude Availability: Immediate joiners preferred Job Description: Handle inbound and outbound calls related to customer queries Interview Mode: Walk-in Interviews HR Contact: Saloni : - 9689518944

Hiring for International Voice Process/Chat Customer Service Fresher / Experience both can apply. Excellent comms required Salary 18k-40k Inhand 2500-3500 MIV Night shifts 5 days working Call/WhatsApp Yashraj : 9910986621 Swati 9354911204 Required Candidate profile Candidate must have excellent verbal and written skills. Must be comfortable with night shifts Fresher with excellent communication skills are most welcomed. Perks and benefits Both side cab + INcentives

Position:- Insurance Sale Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary Up To Fre :- 12000 To 14000 Salary Up To Exp :- 14000 To 16000 Salary Up To Regional Language:- 18000 Unlimted Incentives. Rotational week off Rounds of Interviews:- HR round Operations round INTERVIEWS ARE BEING SCHEDULED NOW! Call Now OR Send your updated CV on WhatsApp to schedule your interview: HR Gaurav :- 7796427055

Job Title: Customer Support Executive PayNearby Services Job Description: We are hiring Customer Support Executives to handle customer queries related to PayNearby services . The role involves managing inbound and outbound calls, assisting users with transactions, and resolving their concerns efficiently. Key Responsibilities: Handle customer calls and provide accurate information regarding PayNearby services Resolve user queries in a timely and professional manner Maintain a high level of customer satisfaction Follow communication scripts and company guidelines Coordinate with internal teams for issue resolution if needed Eligibility Criteria: Minimum Qualification: HSC (12th Pass) or Graduate Must have good communication skills (Hindi & English preferred) Basic computer knowledge is a plus Freshers and experienced candidates are welcome to appl Work Schedule:6 Days Working 1 Rotational Off per week Shift Timings: Girls: 7:00 AM 8:00 PM Boys: 11:00 AM 11:00 PM Salary: 14,500 In-Hand per month Location: [Turbhe, navi Mumbai ] To apply now ? Contact: HR Nisha +91 97634 58943 (Call/WhatsApp to apply)

Interested Candidates may connect to Ms.Raminder Kohli-9354648803 (11:00 AM - 05:00 PM) Client Overview Transcom is a globally recognized leader in customer experience solutions, providing high-quality support and service operations for top global brands. As a Customer Success Associate in the Vivint process, you will handle Customer support for international customers, ensuring efficient and professional resolutions. Job Overview We are hiring Customer Support Associates for the International & Domestic Process at Transcom. This is a voice, work-from-office role focused on delivering world-class chat support to international customers. Ideal candidates must have strong command of the English language and at least 0-6 months of Customer Service process experience. Key Responsibilities Provide support to international & Domestic clients. Resolve customer issues professionally and in a timely manner. Maintain high accuracy and customer satisfaction levels. Communicate clearly and effectively in English. Collaborate with internal teams to escalate and resolve issues as needed. Qualifications & Experience Education: Graduate in any field; undergraduates are also eligible. Experience: Minimum 0-6 months of experience in Customer Service. Skills: Excellent written communication and English fluency required. Work Schedule & Shifts Rotational Shifts Rotational Weekly Offs Salary & Benefits CTC: 25,000-31,000 per month Perks: Both side cabs provided

Position Summary Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests around products as specified by the client. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required Roles and Responsibilities Answers inquiries by clarifying desired information; researching, locating, and providing information Determines requirements by working with customers Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions; forwarding requests. Cross sell Role & responsibilities Skills and Abilities Svar assessment with 50% and above as cut off Basic Telephone Etiquettes and basic computer skills Ability to write, read and speak English to suit business need Agent should be able to communicate in English & Hindi Decision Making, numerical ability & logical reasoning Customer Focus and Being Attentive Preferred candidate profile Under Graduates/Graduates Fresher/ 1 -2 year experience (Customer service in banking or any field)

Mission: The Customer Care Executive at Dr B lal Clinical Laboratory is dedicated to delivering exceptional customer service in the diagnostic industry. Through effective communication, proactive problem-solving, and the promotion of additional services, the mission is to enhance customer satisfaction and loyalty. By leveraging technology skills, the position contributes to streamlined processes and valuable insights. The focus on cross-selling and upselling aims to exceed customer expectations, reinforcing our role as a trusted healthcare partner. Through documentation and reporting, the Customer Care Executive contributes to continuous improvement, supporting our mission to make a positive impact on healthcare with accurate and timely diagnostics. Job Responsibility:-Inbound Calls: Handle incoming calls from customers with professionalism and courtesy.Provide accurate information about our diagnostic services, pricing, and processes.Address customer inquiries, concerns, and complaints in a timely and efficient manner.Schedule appointments and assist customers with the registration process. Outbound Calls: Proactively reach out to customers for appointment reminders and follow-ups.Conduct customer satisfaction surveys to gather feedback and improve service quality.Promote new diagnostic services and special promotions to existing and potential customers. Cross-selling and Upselling: Identify opportunities for cross-selling additional diagnostic services.Upsell premium packages and recommend relevant add-on services to enhance the customer experience. Customer Relationship Management: Build and maintain positive relationships with customers to enhance their overall experience.Collaborate with other departments to ensure effective problem resolution and service delivery. Documentation and Reporting: Maintain accurate and detailed records of customer interactions in the CRM system.Generate reports on customer feedback, common issues, and resolutions for continuous improvement. Technology Skills: Proficient in using MS Office (Word, Excel, Outlook) and G Suite.Utilize technology tools effectively to streamline customer interactions and improve service efficiency. Qualifications: Proven experience in customer service, preferably in the healthcare or diagnostic industry. Excellent verbal and written communication skills. Strong interpersonal skills and the ability to empathize with customers. Problem-solving abilities and a proactive approach to addressing customer needs. Familiarity with CRM software and basic computer skills. Ability to work in a fast-paced environment and handle a high volume of calls.

Process - JFL (Dominos) -Inbound Customer service -Fresher or experience -Salary upto 18k -Qualification: Min HSC (9 hrs Rotational for Full-Time | 5 hrs Rotational for Part-Time) Shifts: 6 Days working Rotational week-off Rounds of Interviews:- HR round Operations round Client round Contact Details:- More Detail Contact (WhatsApp/Call) HR Nisha :- 9763458943

Job Title: Customer Retention Executive Airtel Process Process: Retention (Airtel) Location: Ghansoli / Mahape, Navi Mumbai Job Description: We are hiring enthusiastic and customer-focused individuals for the Airtel Retention Process. The ideal candidate should have average to good English communication skills and a strong willingness to engage with customers. This role involves handling customer retention queries and providing effective solutions to retain existing customers. Key Responsibilities: Handle outbound/inbound customer calls related to retention. Address and resolve customer concerns to ensure continued service. Convince customers to continue using Airtel services by highlighting benefits and solutions. Maintain records of customer interactions and follow-ups. Achieve daily and weekly targets as defined by the operations team. Requirements: Education: Minimum HSC (12th pass) Experience:- Freshers are welcome / Minimum 6 months of any work experience (preferred) Communication: Average to Good English communication skills Job Details: Salary: Upto 16K inhand Shifts: Day Rotational Shifts Week Off: Rotational Off Interview Rounds: HR Round Operations Round Work Location: Ghansoli / Mahape, Navi Mumbai Why Join Us? Work with one of India's top telecom brands Airtel Friendly and professional work environment Great opportunity to begin or grow your career in BPO/Telecom sector Interested candidates can apply now ! send your CV through WhatsApp (number mentioned below) HR Namrata :- 8624868754

Interacting with the Customers Offering amazing customer service Maintaining professionalism with customers Collect prompt and accurate customer feedback work directly with customers & provide assistance Call/ WhatsApp HR Ankita 8938995358 Required Candidate profile Excellent English communication Should have good interpersonal skills Immediate joiners only Freshers/UG both can apply *NEXT DAY JOINING*

Intl BPO Hiring – Join Now! Voice & Semi-Voice Jobs! BPO Jobs | UK/US Shifts | WFO Freshers & Grads – Apply Now! 3L–6.75LPA Immediate Hiring Jobs @ BTM, Whitefield bomannahall Voice/Semi | Call Now! Rumana@9620536596-hr@izeemanpower Required Candidate profile International voice process, customer service, banking support, inbound calls,, call handling, problem solving, fluent English, client handling, shift flexibility, attention to detail Perks and benefits Perks: Pay, Growth, Insurance, Leaves, Transport

Process - SBI General Insurance sales Process Qualification:- Min HSC Salary :- 17-18k IN-HAND Week off :- Sunday fix off Shift :- 10 am to 7 pm Rounds of interview :- HR, Ops Exp :- English communication plus 6months on proper sales exp Required Candidate profile Qualification :- HSC Pass Job location :- Ghansoli To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Namrata Mob No:- 8624868754 Perks and benefits competitive salary with unlimited Incentives

Job Description Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: UGs with minimum 6 months of exp can apply. 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Salary Compensation - Upto Rs 4.75 LPA Whatsapp / CALL ---- Simran - 9821182647 Mehvish - 96283 73766 Riya - 9628373761 Devika - 9821182647 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes. Not for Candidates pursuing full time Graduation ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##

A Tele Collection Officer primarily focuses on recovering overdue payments from customers through phone communication. They are responsible for contacting debtors, negotiating payment plans, and maintaining accurate records of their interactions. Required Candidate profile Language: Telugu for Hyderabad, Tamil, Kannada, Malayalam, Hindi for Chennai Qualification: Any degree 2022, 2023,& 2024 Batches Immediate joiners preferred AKHILA HR - 8688355270 Perks and benefits ESI, PF,INCENTIVES AVAILABLE

Requirement- Good comms required Salary- Upto 16k in hand + Unlimited Incentives Unlimited incentives Shift Timing: 9:30 AM 6:30 PM Rotational Off Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Majiwada Thane (w)- 400607 Rounds of Interviews:- HR round Operations round Apply Now Send your updated CV on WhatsApp Contact Person:- HR Neha: +91 91689 91284