4242 Inbound Calls Jobs - Page 15

Role & responsibilities Handle inbound or outbound international calls from customers . Resolve customer queries, issues, and complaints efficiently and professionally. Maintain customer satisfaction by providing accurate and timely information. Follow standard operating procedures (SOPs) and scripts during calls. Document call details and maintain records in the CRM system. Upsell or cross-sell services/products when required (if part of a sales process). Meet performance targets such as call quality, call handling time, and customer satisfaction. Respond to customer queries via email, chat, or ticketing systems . Handle back-office tasks such as data entry, order processing, or form verification. Review, analyze, and resolve issues following process guidelines. Ensure timely and accurate responses while maintaining high quality standards. Coordinate with internal teams to resolve customer issues when needed. Maintain confidentiality and data security at all times. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Required Candidate Profile: 1-4 years of documented experience in any domain. Graduation is mandatory. Excellent communication skills in English, strong verbal and written communication abilities are required. Ability to work under pressure,high stress tolerance necessary for this role. Skill set required: Problem solving,customer service mindset,ownership and conflict resolution skill. Flexible to work in all the shifts(should be willing to work for the customer without having contraints to timings/shifts). Job Details: Permanent work from opportunity. 6 days of working Any 1 day week off Shifts: Any 9 hours of rotational shifts (including 1 hour break) Rotational Shifts/Week off Salary upto 23,000 CTC Location- Pan India Requirements: Own Laptop/Desktop Wokable Web Camera Power backup(inverter) mandatory USB headphones Perks and Benefits: PF Gratuity Health Insurance Robust growth and internal promotions for high performers. Interested Candidates Share their cvs at usree.patra@teleperformancedibs.com Or Contact at 8944955916

*Graduation not mandatory *Min 1 years into any voice process *salary *Tamil-15 to 18 *Hindi-20 take home *kannada-21 *malayalam-19 to 20 *rotational shift/week off *Night shifts *male candidates *Direct walk in *chennai call hr -9940812026

International Voice Experience is Required Five Days working || Two Off's Rotational Shift's Both Side Cab Salary - 3.90 to 5 Lpa + Incentive up to 15K Location - Hinjawadi Need Excellent Communication Skills Looking for Immediate Joiner Required Candidate profile Any Grad / Under Grad With Minimum 1 Year International Voice Experience is Required

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY. Are you ready to kickstart an exciting career with a dynamic multinational BPO in NOIDA ? ShiningStars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS, CHAT PROCESS. LOCATION- NOIDA SECTOR 58,62,60,63 and 127. ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of the customers. ELIGIBILITY- *Undergraduate/Graduate any can apply. *Freshers and experienced candidates both are welcome to apply! *Communication Skills: Brilliant presentation and strong verbal/written skills. *Must be comfortable with Work From Office. SALARY- FRESHERS: UPTO 20k CTC EXPERIENCED: UPTO 30k CTC PERKS AND BENEFITS- PERFORMANCE BASED BONUS INTERVIEW MODE- WALK-IN INTERVIEW You can give me a call or can share your resume on this Number: Regards, Sohil Sharma (6393179544) (HR Executives) ShiningStarsITPL. #jobs2025#domesticvoice#bpo#bpovoice#freejobs#immediatejoiners#workfromoffice #noida #noidajobs#noida#domesticprocess #communicationskill #voiceprocess #chatprocess#nonvoiceprocess #emailprocess#voice #callcenter #telecalling #customerservice #voiceprocess#inboundcalls

Process name: SBI RENEWALS Reminder calls - Qualification: minimum HSC - Average communication (Hindi): 12500 in hand - Good communication 16500 In hand - Pick up and drop is available Required Candidate profile • Pick up and drop is available till turbhe station • If interested contact us at HR Nisha:- 9763458943 (Call and What's app)

HI JOBSEEKERS !!! GREETINGS FROM RECOUP INFO !! We are looking for talented Customer Support Executives for our dynamic BPO team in Noida. If you have a passion for delivering outstanding customer service and possess excellent communication skills, this is the perfect opportunity for you! WORK FROM OFFICE Process- Customer Support Executive Location - Noida ( Sector 63, 127 ) Week Off -One Day Rotational Off Mode Of Interview -Walk-in Interview. Qualification - UG / Graduate both can apply Key Responsibilities:- Handle inbound and customer queries via call , email, or chat. Provide accurate and helpful information about our products/services. Resolve customer issues in a timely, professional, and friendly manner. Maintain a high level of customer satisfaction by addressing concerns and queries. Keep accurate records of customer interactions and feedback. Requirements:- Graduate & Undergraduate both can apply Good communication skills in English . Should Be Immediate Joiner. For females its a pure day shift & for boys - any 9 hours rotational shift. Candidates should be comfortable with work from office. Salary - For Freshers / Experience - Upto 25k CTC ( Depends upon the experience and interview) Performance based incentives will be there. To get your Interview aligned connect with me directly on the number given below & can share their resume on the same number - Alok Srivastava - 9792779366 Regards, Alok Srivastava Senior HR Specialist Recoup Info. #noida#noidajobs#jobs2025#immediatejoiner#freshers#graduate#undergraduate#naukri#experience#customersupport#customerservice#delhijobs#bpo#bpocallcenter#nonvoice#chatprocess#voiceprocess#blendedprocess

Responsibilities: Oversee collections team, ensure policy compliance, boost recovery via strategies, monitor KPIs, manage staffing, legal actions, audits, escalations, partner coordination, and drive performance to meet business goals. Provident fund House rent allowance Maternity leaves

Urgent Opening for Airtel Retention Process Need - Fresher or Experience with Good comms Qualification- Min HSC Salary:- 14750 In Hand Week off- Rotational off Timing- Day Rotational Shift Rounds of Interview: HR / OPS Required Candidate profile HSC is mandate Job location - Millenium Business Park, Mahape, Navi Mumbai - 400710 More Detail Contact HR Namrata:- 8624868754 (WhatsApp/Call)

Inbound Customer service Fresher or experience Salary upto 18k Qualification: Min HSC Shifts: 6 Days working Rotational week-off Rounds of Interviews: HR round Operations round Client round Required Candidate profile Qualification :- HSC Pass To Any Graduate To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Namrata:- 8624868754 (Call and What's app)

*Job Opportunity* We're hiring for multinational companies and banks. *Roles* - Customer Service - Banking - Sales - Medical Billing - Travel *Details* - 24/7 shifts - 2 days off - Locations: Thane, Airoli, Malad, Ghansoli, Vashi - Salary: 15,000 - 40,000 + incentives *Requirements* - Good communication skills - Fresher or experienced *How to Apply* - Email: priya@careerguideline.com - Call/WhatsApp: 9136585233 - Walk-in interview *Share with friends!*

Position is for Call Audit and data capturing in Excel. Candidate should have spoken skill in multiple language. Candidate should have verbal communication in common language English & Hindi. Should have knowledge termology using in broking industry. Data capturing and maintaining skill in excel. Candidate should knowledge actioning mail. Regards, Pramod Joshi 9911846772

NGO domain Tamil voice process [Tele Caller / Tele Sales] Day Shift 10:00 AM to 6:00 PM Immediate joining Salary 10k to 12k + Incentives Sunday fixed off Candidates residing in Chennai Contact Details: 8939028028/89255 83771 Required Candidate profile Required Candidate profile Female Candidates Only Freshers can apply Only Work from Office Any Qualification Tamil with average English is sufficient

Role Overview: As an Inbound Executive , you will be the voice of SleepyCat for customers reaching out via phone, email, or chat. Your role is to deliver a seamless, helpful, and delightful experience with every interaction answering queries, resolving issues, and guiding customers through their journey with us. Key Responsibilities: Handle inbound customer queries via calls, emails, and chat in a timely and professional manner Provide accurate product and service information to customers Resolve issues efficiently, ensuring high levels of customer satisfaction Coordinate with internal teams to follow up on customer concerns (delivery, returns, etc.) Maintain detailed and clear records of customer interactions using CRM tools Share customer feedback with relevant departments to help improve processes

Responsibilities: * Meet daily/weekly targets * Maintain customer database * Make outbound calls to potential clients * Close sales through persuasive communication * Handle incoming inquiries via phone

Urgent Opening for Education Counsellor / Academic Counsellor Salary: 20,000 To 40,000CTC Performing counselling for interested candidates by making outbound calls. For more information Apply Now... Required Candidate profile Qualification: Any Graduate Job Location: Baner,Pune To schedule your interview send your CV through WhatsApp (number mentioned below) HR Sayali :9158043197 Perks and benefits Performance Bonus and growth opportunities.

24x7 rotational Shifts 9 hours of login every day. 6 Days Working Salary- 18K-23K CTC (14K-18K in hand) , Excellent English + Hindi (B28 high) Minimum 0.6 month experience mandatory Interested candidate call us HR Ullasika: 6357157175 Required Candidate profile Candidate should have their own system as follows Windows 10 8GB RAM or above i5 processor or above , 7th Gen & above Broadband connection with minimum speed of 20 MBPS Wired Headphone

Job role: Inside sales executive is required to contact potential buyers through phone / emails etc. attends and replies enquires, presents our services, shares quotes / pricing and tries to convert into sales. Person is required to perform end to end tasks related to customer enquiry, sharing quotation, providing updates to customer & do follow ups as required, co-ordinate with internal departments. Experience: 0-5-year experience in inside sales/ Telesales/ Customer service for IT products and services. Extensive experience of in handling customer queries Can manage irritated customers and convert into sales Qualification: Any Graduate Shift Timings: 9:00am-6:00pm

- Assist customers with travel-related issues, refunds, visa queries, and travel advisories. - Provide accurate information on destinations, fares, schedules, and available services. Perks-: - Cab Facility - Health Benefit - Additional OT Required Candidate profile - Strong Communication and interpersonal skills - Ability to resolve booking issues, cancellations, and travel-related problems efficiently. - Comfortable with Rotational shifts (24*7)

Hi Candidate, We have opening for Domestic Voice and Semi Voice process. Role Title: Advisor (Calling Support) Minimum Educational Qualification: 12th Pass / Diploma / Graduate Essential Skills: Clear spoken and written communication (local language(Kannada) + Fluent English and Hindi). Technical Skills: 1) Primarily in English (at Versant 3 proficiency level) and Hindi. Services in any other prominent Indian languages (Kannada) Computer Literacy: Familiarity with using email, chat tools. Keyboard Skills: Typing and data entry skills 30 WPM with 90% Accuracy Logical Aptitude 2) Customer Service Skills: Active listening to understand customer concerns. Customer Service Mindset Patience, empathy, and politeness when dealing with complaints or questions. Problem-Solving Skills Ability to quickly resolve customer issues or escalate when needed. Other Requirements: 6 days working Ability in week and to work in Rotational shifts and Week Off. Freshers and Experienced both can apply Looking for Immediate Joiner. Regards, Pooja G Contact- 8310863451 Mail ID- pooja.g@cogenthub.com

Resolve customer queries over calls/chat Maintain a good relationship with the customers Responding to queries regional telesales EXP executive for tamil,malyamlam,kannad Knowlege of insurance Call/ WhatsApp HR Shivangi 9634855513 Required Candidate profile Excellent command over English communication Immediate joiners only Should be versatile in nature Freshers/Grad/UG can also apply plus point for experinced in sales Perks and benefits Huge Incentives Health Insurance Paid training

Job Title: Support Executive Location: Navi Mumbai - Vashi Experience: 13 Years Job Description: We are looking for a motivated Support Executive to join our team. In this role, you will handle customer queries, provide timely resolutions, and ensure a positive customer experience. You should have good communication skills, basic computer knowledge, and a customer-first attitude. Key Responsibilities: Respond to customer inquiries via 70% outbound calls and 30% Inbound calls (Blended process) , emails, or chats. Resolve issues promptly and professionally. Maintain customer records and update information accurately. Collaborate with team members to ensure smooth support operations. Requirements: Good spoken English and written communication skills. Ability to handle multiple tasks. Positive attitude and willingness to learn. Working Days: Monday - Saturday Job Type: 11 Months contract Apply Now to join our dynamic support team!

The appointed official will work in rotational shifts, managing incoming calls and ensuring prompt and efficient resolution of queries. Responsibilities include: Attending customer or internal calls during assigned shift hours Required Candidate profile Generating and assigning token numbers for each case/request Coordinating with the internal teams to ensure timely resolution of issues Tracking the status of each token,updating relevant stakeholders Perks and benefits to be disclosed post interview

-Process:- ADITYA BIRLA FINANCE - Outbound Process -Fresher/ experience both can apply -HSC pass can apply -freshers Salary- 16,000 + incentives -Shift timing:- 9:30am-6:30pm -Good communication required -looking for immediate joiner Required Candidate profile min qualification HSC Job Location: Kapurbavadi junction Majiwada Thane (w)- 400607 Send your CV through WhatsApp (number mentioned below) HR Trupti:- 7378450713 Perks and benefits High Incentives and growth opportunities.

Process:- IDFC FIRST BANKING - Outbound Process (Telesales) Requirement- Good comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Salary: 14,500 (In-Hand) per month Rounds of Interviews:- HR round Operations round To schedule your interview Call or send your CV through WhatsApp / Mail (number mentioned below) HR Trupti:- 7378450713