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0.0 - 4.0 years

2 - 4 Lacs

Noida, New Delhi, Gurugram

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Job Description Hiring for a Leading ITES Company In Gurgaon and Noida for Customer Support Key Highlights: 1: UGs with minimum 6 months of exp can apply. 2: Experience and freshers can also apply 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Salary Compensation - Upto Rs 4.5 LPA Whatsapp / CALL ---- Aditi - 89826 89969 Ayushi- 86022 79217 Khushi- 80851 24583 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##

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1.0 - 5.0 years

1 - 5 Lacs

Pimpri-Chinchwad, Pune

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Job Title:- Counsellor No of Vacancies : 30 Salary : 20,000 - 45,000 per month Location : Baner/Alandi Experience : Minimum 06 months in Sales Job Overview : We are looking for motivated Counsellors to guide prospective students through our Online Post Graduate Programs. You will provide detailed information about the programs, answer queries, and help convert leads into enrollments. Responsibilities:- Counsel students on suitable Online Post Graduate Programs. Follow up on leads, manage inquiries, and drive enrollments. Meet monthly and quarterly sales targets. Assist with marketing events and outreach. Maintain accurate records of student interactions and progress. Skills & Qualifications:- 2+ years of sales experience (education sector preferred). Excellent communication and interpersonal skills. Strong sales skills and ability to close deals. Tech-savvy (CRM, MS Office, online platforms). What We Offer:- Competitive salary with performance-based incentives. Career growth and professional development opportunities. If you're passionate about education and sales, apply today to join our team! How to Apply:- Apply Immediately.? WhatsApp your updated resume now! Contact:- HR Ashwini :- 9923656681

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0.0 - 5.0 years

0 - 3 Lacs

Panipat, New Delhi

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Age - 22-38 Years only Females (Above Age Should not apply) This Job is only meant for those who want to make their Career as Education Admission Counsellor and have good spoken English as 90% work is on Telephonic Calls (If you are Shortlisted Salary would be different in OJT (On Job Training) which is 45 days Job description Calling potential candidates who have applied for Study Visa and Tourist Visa Inviting them to office for a pre-screening interview with their passport Sending them the Job description and explaining them the salary brackets and if they applied for Study Visa sending them the university details Follow-up with the student, solving the student queries, and handling the registrations. Filing the application forms (University) verifying, them and sending the same to the universities. Maintaining the data of all registered Students and their Visa status etc Coordinating with Students Universities Abroad. Benefits If you Join CITA Fixed Morning working hours 9 Am to 7 Pm 90% Employees are Females 6 days working, SUNDAY off Will get opportunity to go to different schools and Colleges for education Seminars No Target based Salary, plus Additional Cash Incentives on your good work A good working culture for married Single Parent Students who are good in educational Sales Office Timings - 9 Am to 7 Pm

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0.0 - 5.0 years

0 - 3 Lacs

Panipat, New Delhi

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Tele Counsellor ( No Target) - Panipat - Immediate joiner Age - 22-38 Years only Females (Above Age Should not apply) This Job is only meant for those who want to make their Career as Education Admission Counsellor and have good spoken English as 90% work is on Telephonic Calls (If you are Shortlisted Salary would be different in OJT (On Job Training) which is 45 days Job description Calling potential candidates who have applied for Study Visa and Tourist Visa Inviting them to office for a pre-screening interview with their passport Sending them the Job description and explaining them the salary brackets and if they applied for Study Visa sending them the university details Follow-up with the student, solving the student queries, and handling the registrations. Filing the application forms (University) verifying, them and sending the same to the universities. Maintaining the data of all registered Students and their Visa status etc Coordinating with Students Universities Abroad. Benefits If you Join CITA Fixed Morning working hours 9 Am to 7 Pm 90% Employees are Females 6 days working, SUNDAY off Will get opportunity to go to different schools and Colleges for education Seminars No Target based Salary, plus Additional Cash Incentives on your good work A good working culture for married Single Parent Students who are good in educational Sales Office Timings - 9 Am to 7 Pm

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0.0 - 3.0 years

1 - 3 Lacs

Navi Mumbai, Gurugram

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Profile- inbound Process Voice ,handle customer issues over the call and mail, resolve customer quires Fresher Experience work from office immediate joiner Salary : 20000 to 25000 in hand + Incentive HR Connect - Ms. Sangeeta 82402 45399 Required Candidate profile Qualification - 12th Pass/ Any graduate / Drop Out / UG Good communication skills in English and Hindi Male & Female both can apply Interview mode - Walking Day shift Good convincing skills Good Luck

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0.0 - 3.0 years

0 - 3 Lacs

Navi Mumbai, Mumbai (All Areas)

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Resolve Inbound International customer queries via calls Identify and assess customers needs to achieve satisfaction Follow communication procedures and policies Handling billing queries Min 6 Months of experience in International BPO Voice process Required Candidate profile Graduate/ UG can apply Both side cabs Should have excellent Communication in English Should have Basic computer knowledge Candidates should be willing to work in US shift Ms. Sangeeta - 82402 45399

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0.0 - 4.0 years

0 - 3 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

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Hiring Telecaller for Fresher & Experience. - Customer support for Ecommerce - Needs to attend the inbound call - Solving customer queries over the call - Immediate joining - Day shift - Virtual Interview HR Connect - Ms. Suchitra - 86176 02997 Required Candidate profile Qualification - Min 12th Pass Salary - Fresher - 15k Exp - 17k Male & Female both can apply Candidate needs to be well versed in English Office Location: Kolkata Day shift Good luck

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0.0 - 2.0 years

1 - 2 Lacs

Noida

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Applicants can call to Ms.Afreen Manzoor+91 - 9320613279 (11am-5pm) Only Job Description: As a Customer Service Associate , you will be a crucial link between the customers and the e-commerce platform, ensuring their queries and concerns are addressed promptly and professionally. Key Responsibilities: Manage customer inquiries and interactions through chats, delivering an exceptional customer experience. Assist customers with product information, order placement, order tracking, returns, and any other inquiries they may have related to products. Address customer concerns, complaints, and issues effectively, striving to resolve them to the customer's satisfaction. Stay well-informed about the products available on the e-commerce platform, keeping up with product updates, promotions, and discounts. Collaborate with the team to provide solutions for complex customer issues and escalate matters when necessary. Maintain accurate and detailed records of customer interactions in the company's CRM system. Adhere to company policies and guidelines to ensure consistency and quality in customer service. Qualifications and Skills : Fresher Graduates are welcome to apply. Under-Graduates with 6 Month Exp are welcome to apply. Versant V-4 Required. Good communication skills in English (both written and verbal). Good problem-solving and interpersonal skills. Willingness to work in a customer-centric and fast-paced environment. Basic computer and internet proficiency. Benefits: Competitive annual CTC of up to 1.98 LPA. 6 Days Working with rotational off. One-side Cab Facility . Comprehensive training and ongoing support. Growth opportunities within a leading tech organization. Employee-friendly work environment. Health and wellness benefits.

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0.0 - 3.0 years

0 - 2 Lacs

Pune

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Job Role: - 1. Ticket booking. cancelation, Flight delays over voice. 2. Solving queries related to Refund and baggage’s. 3. Informing customers related to the flights. 4. Ready to work in Inbound voice process . HR connect-Ms Suchitra- 86176 02997 Required Candidate profile Qualification: - 12th Pass 1. CTC: INR 15,605 In-hand: INR 13,100 2. Incentives up to INR 5,000 3. 6 Days working 24*7 Rotational Shifts 4. 1 Rotational Week Off. 5. Pick-up or Drop facility

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1.0 - 5.0 years

0 - 2 Lacs

Surat

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Engage with customers via phones, Contact Customers, Gather Information, Resolve Queries, Record Interactions, Maintain Customer database, Suggest Solutions, Follow up, Stay updated, Enhance skills,Report progress Location: Pal, Surat Perks and benefits Fix Salary+Incentive

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0.0 - 3.0 years

0 - 2 Lacs

Pune

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Job Role: - 1. Ticket booking. cancelation, Flight delays over voice. 2. Solving queries related to Refund and baggage’s. 3. Informing customers related to the flights. 4. Ready to work in Inbound voice process . HR connect-Ms Suchitra- 86176 02997 Required Candidate profile Qualification: - 12th Pass 1. CTC: INR 15,605 In-hand: INR 13,100 2. Incentives up to INR 5,000 3. 6 Days working 24*7 Rotational Shifts 4. 1 Rotational Week Off. 5. Pick-up or Drop facility

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0.0 - 4.0 years

3 - 4 Lacs

Mumbai, Navi Mumbai, Mumbai (All Areas)

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We are hiring for Customer Support Voice Process Responsibilities: Review the application form and make sure all the details are filled appropriately. Handle inbound calls and resolve candidates' queries. Respond to candidates' queries over email & Calls Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage Provide excellent experience to the candidates. Maintaining a quality score of 90% and above throughout. Escalate issues and seek advice when faced with complex issues/problems Ensure process controls are in place; Maintain, validate, and update process documentation as applicable to ensure compliance with documentation requirements Must be able to propose process improvement ideas that can reduce time, improve accuracy or enhance controls Participate in Team building activities Looking for Immediate joiner or 15 Days Notice Period CTC From 25K to 40K (Depends on last drawn & relevant experience) Looking only for Excellent communication skills & Should be Flexible for Rotational Shift (Including Night Shift) If you are interested Kindly Share your Updated Cv on Ashish_s@trigent.com or you can call/Whatsapp on 8707017932 (Ashish) Refer Your Friends

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0.0 - 5.0 years

0 - 2 Lacs

Hyderabad

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Role & responsibilities We have huge openings for Banking /Insurance/BPO sectors for Hyderabad Location Looking for fresher with Graduation also consider Any voice experience without Graduations also consider Freshers with Intermediate also consider Salary for freshers 15 CTC and exp 20 CTC For 2 yeasr experience in voice salary is 3 LPA Telugu, Hindi and English is mandatory for this role Interested candidates can share your profiles to " giri.axishyd@gmail.com " and call 8184992829 and whatsapp your profiles to 8367538772 Interested candidates can whatsapp your profile to 8184992829 Preferred candidate profile Looking for any voice BPO exp process or freshers also fine For freshers Hindi and English is mandatory Perks and benefits Day shift 2 ways CAB available Sundays, 2nd and 4th Saturday will be off

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0.0 - 3.0 years

0 - 2 Lacs

Kolkata, Mumbai Suburban, Navi Mumbai

Work from Office

Hiring Telecaller for Fresher & Experience. - Customer support for Ecommerce - Needs to attend the inbound call - Solving customer queries over the call - Immediate joining - Day shift - Virtual Interview HR Connect - Ms. Suchitra - 86176 02997 Required Candidate profile Qualification - Min 12th Pass Salary - Fresher - 15k Exp - 17k Male & Female both can apply Candidate needs to be well versed in English Office Location: Kolkata Day shift Good luck

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0.0 - 5.0 years

1 - 3 Lacs

Pune

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Profile- Bajaj Finserv voice process Roles and Responsibilities Handle customer calls, emails, and chats to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve sales targets and improve overall performance metrics. Stay updated on product knowledge and company policies to provide informed support. Desired Candidate Profile 0-3 years of experience in BPO voice process (inbound/outbound calling). Strong communication skills in Marathi & Hindi languages. Ability to work on rotational shifts including weekends and holidays. Basic computer literacy for data entry purposes. High school diploma or equivalent required; graduation preferred. Fresher and Experience work from office immediate joiner Salary : 12,200 in hand + Unlimited Incentive Required Candidate profile Qualification - 12th Pass/ Any graduate Male & Female both can apply Day shift To schedule your interview call or send your CV through WhatsApp/ Contact No :- HR Saloni:- 9689518944 Mail id :- saloni.chavhan@credicus.co

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0.0 - 1.0 years

2 - 2 Lacs

Vadodara

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In this role, you will deliver high-quality support, address customer inquiries, resolve issues, and provide accurate information across multiple channels to ensure a positive customer experience.

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1.0 - 4.0 years

2 - 4 Lacs

Chennai

Work from Office

Hi All, Movate ( Formerly known as CSSCorp ) is hiring for International Voice Process. If you are interested or know someone who might be, feel free to reach out. Call: 94442 42401 WhatsApp your updated CV to the same number Location: Chennai - Ambit IT Shift: Flexible to night shifts Roles & Responsibilities: Proven ability to communicate through oral and written forms in English. Strong problem solving skills. Reasoning ability; ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer literacy (knowledge of PC architecture. Win 3. 1, Windows Operating Systems and internet applications). Detail oriented with organizational skills and ability to multi-task. Strong command of the English language with strong conversational skills. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and computer products in English. Ability to remain calm under stressful situations.

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0.0 - 3.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Job Opportunity Immediate Joining! Position: Multiple Openings Location: Airoli, Navi Mumbai Salary: 15,000 20,000 + Monthly Incentives (Based on Interview) Role & Responsibilities: Perform day-to-day job duties as assigned (Details to be discussed during interview) Communicate effectively in Marathi, Hindi, and basic English Work in a fixed day shift environment Eligibility Criteria: Minimum Qualification: 12th Pass Freshers & Experienced candidates are welcome Basic computer knowledge is a must Immediate joiners preferred Perks & Benefits: Fixed day shift PF + ESIC & other employee benefits Incentives based on performance How to Apply.. Send your CV via WhatsApp For More Details, Contact HR Akshada:- 9822472894

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0.0 - 1.0 years

1 - 2 Lacs

Kochi, Muvattupuzha, Thodupuzha

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1. Make outbound calls to prospective students from the provided leads database. 2. Answer inbound calls and respond to inquiries related to studying abroad, available courses, universities, and admission requirements. 3. Explain the application process, eligibility criteria, visa procedures, and available services clearly and effectively. 4. Schedule appointments for students with career counselors or admission advisors. 5. Maintain records of calls, follow-ups, and student details in the CRM system. 6. Meet daily/weekly/monthly call targets and lead conversion goals. 7. Follow up with students via calls, WhatsApp, SMS, or emails for updates and document collection. 8. Maintain a strong understanding of study abroad destinations such as the UK, USA, Canada, Australia, and Europe. 9. Collaborate with the counseling and marketing teams to ensure smooth lead flow and student engagement.

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1.0 - 6.0 years

4 - 7 Lacs

Gurugram

Work from Office

Job Title: Customer Service Representative German Language Expert To apply, Call/WhatsApp HR Parvez at 9810332844 Job Description: We are seeking a skilled Customer Service Representative fluent in German to provide exceptional support to our German-speaking customers. The ideal candidate will handle inquiries, resolve issues, and ensure a positive customer experience through clear and professional communication. Strong problem-solving abilities and a customer-first attitude are essential. Key Responsibilities: Respond promptly and effectively to customer inquiries via phone, email, and chat in German. Resolve customer issues with empathy and professionalism. Maintain accurate records of customer interactions. Collaborate with other teams to improve service quality. Provide product and service information to customers. Requirements: Fluent German speaker with excellent written and verbal skills Previous experience in customer service preferred. Strong communication and interpersonal skills. Ability to handle difficult situations calmly and efficiently.

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0.0 - 3.0 years

0 - 3 Lacs

Gurugram

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Role & responsibilities: Understand customer needs and promote products or service effectively. Meet KPIs Handle customer inquiries and provide product information. Receive, document and track customer complaints via phone, email and any other source Investigate and analyze complaints to understand the root cause and identify potential solutions Communicate with customers to empathetically understand their concerns and provide appropriate solutions Liaise with internal team and partners to resolve customer complaints and ensure timely resolution Maintain accurate records of complaints and their resolution for reporting and analysis purposes Identify trends in complaints and provide feedback to relevant departments to improve products or services Continuously seek opportunities to improve the complaint resolution process and enhance customer satisfaction Collaborate with other team members to ensure a consistent and high-quality customer experience 24/7 shifts. Preferred qualification: Graduates can apply. Fresher & Experience both can apply Requirements: Strong communication and interpersonal skills. Ability to work in flexible environment. Excellent Communication Good problem-solving and analytical abilities About the Process: 6 days working. Day shifts for girls Perks and benefits: Comprehensive Training and Ongoing development opportunities. Career advancement and growth within the company. Supportive and collaborative work environment. How to Apply: Please send your resume on number mentioned below: 8826856803 Regards, HR Brinda

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0.0 - 3.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Job Opportunity Immediate Joining! Fresher with excellent communication Any BPO experience required with average communication will go Fixed Day Shift 1 Rotational off Salary :- 16000 To 17000 In Hand Unlimited Incentive Role & Responsibilities: Minimum Qualification: 12th Pass Communicate effectively in Marathi, Hindi, and basic English Immediate joiners preferred Freshers & Experienced candidates are welcome Perks & Benefits: Fixed day shift PF + ESIC & other employee benefits Incentives based on performance Application Process Made Simple Apply in 2 Easy Steps: Update your latest CV (mention your education, skills, experience) Send your CV via WhatsApp directly to: HR Akshada +91 9822472894

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1.0 - 6.0 years

4 - 6 Lacs

Bengaluru

Work from Office

Intl BPO Hiring – Join Now! Voice & Semi-Voice Jobs! BPO Jobs | UK/US Shifts | WFO Freshers & Grads – Apply Now! 3L–6.LPA Immediate Hiring Jobs @ BTM, Whitefield bomannahall Voice/Semi | Call Now! Fathima@8951184962 Required Candidate profile International voice process, customer service, banking support, inbound calls,, call handling, problem solving, fluent English, client handling, shift flexibility, attention to detail Perks and benefits Perks: Pay, Growth, Insurance, Leaves, Transport

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0.0 - 4.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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* Requirement - Need - Average Communication Salary upto 23 k (Based On Role) Freshers can apply Min qualification- HSC Work Location: Reliable Tech Park, Airoli, Navi Mumbai, Maharashtra- 400708 Rounds of Interviews:- HR round Operations round Don't wait opportunities like this dont last long! Contact HR Priyanka today and take the first step toward a rewarding career. For More Information: WhatsApp/Call: +91 7875990932

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1.0 - 3.0 years

2 - 2 Lacs

Vadodara

Work from Office

1. PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Servicing walkin customers during Office Hours. Retaining PHs who come for Surrenders. Achieving RWP Targets in Renewals. Converting payment of PHs to Autopay mode. Achieving LAIP Targets. Visiting customers for all of the above or as required for the purposes of relationship management. Maintaining of all documentation, adhering to all processes and guidelines involved in operational procedures. 2. DECISIONS (Key decisions taken by job holder at his/her end) Calling / Visiting PHs in collection of RWP. Calling / Visiting PHs in HHID data. Calling / Visiting PHs to collect and register Autopay Mandates. Calling / Visiting PHs to register LAIPs. 3. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Coordinating with Sales for RWP, LAIP, Autopay and other activities External Clients Roles you need to interact with outside the organization to enable success in your day to day work Calling / Visiting PHs in collection of RWP. Calling / Visiting PHs in HHID data. Calling / Visiting PHs to collect and register Autopay Mandates. Calling / Visiting PHs to register LAIPs.

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