4238 Inbound Calls Jobs - Page 10

Interacting with the Customers Offering amazing customer service Maintaining good relationship with customers Inbound/ Outbound calls Call/ WhatsApp HR preeti 8532072160 Required Candidate profile Excellent Communication skills Should have good interpersonal skills Immediate joiners Freshers/UG both can apply 1year experience having sales is plus point regional telesales malyalm,tamil,kanad Perks and benefits Unlimited Incentives Health Insurance Bonus

Job Title: Customer Support Executive Voice Process (L3 Escalation Support) Work Mode: Work from Home Shift Timings: Females: Day shift up to 9 PM Males: Rotational shifts Job Summary: We are hiring enthusiastic and skilled Customer Support Executives to manage L3 irate customer escalations via voice support. This role is ideal for both freshers and experienced professionals with strong communication skills in both English and Hindi . The candidate should be able to resolve queries in a calm, empathetic, and professional manner. Key Responsibilities: Handle L3 escalation calls from irate customers and provide timely resolution. Demonstrate active listening, empathy, and professionalism in every customer interaction. Log and track customer issues with appropriate documentation. Follow company processes, escalation matrix, and resolution protocols. Ensure high customer satisfaction by maintaining quality and response standards. Maintain confidentiality and handle sensitive data with integrity. Required Skills and Qualifications: Education: Graduate in any discipline (mandatory). Experience: Freshers are welcome , but experience in BPO or customer support roles is preferred. Language Proficiency: Excellent spoken English and Hindi. No MTI (Mother Tongue Influence) or RTI (Regional Tongue Influence) . Clear pronunciation, grammar, and fluency in both languages. Must clear Versant Level 4 voice and accent assessment. Strong problem-solving, de-escalation, and customer-handling skills. Technical Requirements (Laptop Configuration): Candidates must have access to a personal laptop/desktop with the following minimum configuration: Processor: Intel i3 / i5 / i7 RAM: 8 GB Operating System: Windows 11 (mandatory) Storage: Minimum 128 GB Internet Connection: Broadband only (no mobile hotspots) Minimum 100 Mbps speed is required for seamless operations.

Role Customer Care Associate Shift- Night Shift (7:00 PM -4:00 AM) Location: Noida Sec- 136 Apply Here: https://app.intalent.ai/biz2credit/recruitment/candidate/new/385 Roles and Responsibilities: Experience in Customer Services (US based Voice Process) Open and maintain customer accounts by recording account information. Documentation process, Coordination and resolution of customer query and coordination with internal team Excellent Communication skills, Experience in Voice Based process for the customer care (Comes from Intl BPO) or US based process. Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Maintains financial accounts by processing customer adjustments. Prepares product or service reports by collecting and analysing customer information. Contributes to team effort by accomplishing related results as needed. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller. Update customer information in the customer service database during and after each call Work with the management team to stay updated on product knowledge and be informed of any changes in company policies. Use telephones to reach out to customers and verify account information. Read from scripts. Greet customers warmly and ascertain problem or reason for calling. Desired Candidate Profile- Proven customer support experience Track record of over-achieving quota Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills Ability to multi-task, prioritize and manage time effectively. Diploma required (associate degree in a business-related field preferred) Ability to always remain professional and courteous with customers. Must be available to work occasional nights, holidays, and weekends. Excellent verbal and written communication skills Up to 2-4 Years of experience Experience in MS Office; MIS knowledge will be an add on. Adapt to Night Shift

Resolve customer queries over calls/ chat Offering amazing customer service Maintaining good relationship with customers Responding to customer queries in timely manner Turn leads into sales Inbound/ Outbound calls Call/WhatsApp HR Aditi 8979622125 Required Candidate profile Excellent Communication skills Should have good interpersonal skills Immediate joiners Freshers/UG both can apply Having experience is a plus point Rotational shifts Should be in Delhi-ncr Perks and benefits Unlimited Incentives Health Insurance Bonus

Resolve customer queries over calls/ chat Offering amazing customer service Maintaining good relationship with customers Responding to customer queries in timely manner Turn leads into sales Inbound/ Outbound calls Call/WhatsApp HR Aditi 8979622125 Required Candidate profile Excellent Communication skills Should have good interpersonal skills Immediate joiners Freshers/UG both can apply Having experience is a plus point Rotational shifts Should be in Delhi-ncr Perks and benefits Unlimited Incentives Health Insurance Bonus

Need to work on inbound calls, solve customer queries, strong comms skills. Loc- Jaipur Exp- 0-2 years Need immediate joiners only Edu- 12th pass/ Grad Interested candidates apply/share resume to preethi.kumar@harjai.com

In this role, you will deliver high-quality support, address customer inquiries, resolve issues, and provide accurate information across multiple channels to ensure a positive customer experience. 5 working day

Join us as a Client Experience Specialist! 1.Manage customer inquiries and proactively convert them into sales 2.Respond to queries 3.Send & follow up on quotes 4.Resolve post-sale issues 5.Upsell & cross-sell 6.Build strong client connections

Job Summary: - We are looking for dedicated & professional Travel Associates. We are seeking a highly motivated and customer-focused Travel Associate to join our team. This role involves providing exceptional service to customers through various communication channels addressing their Travel-related inquiries. Who we are looking for? Graduates & Undergraduates both can apply Preferably customer service experience minimum 6 months Good Spoken English skills Computer Skills ability/experience using computer applications Typing Speed - 30 WPM Call Handling Etiquette What you would be doing? Handle customer inquiries and resolve issues efficiently. Provide accurate information to customers Process transactions and maintain customer records. Deliver excellent customer service and enhance customer satisfaction. What you will be signing up for? Promising career progression Best in industry compensation Transport facility POC- HR DEVYANSH Carry your CV And Passport size photo. Mention (HR DEVYANSH) on top of resume. Contact: 8527253889(Only WhatsApp- No Calls) Venue- IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya (Take E-rickshaw to Hanuman Chowk)

TATA HFL || Inbound || Customer Service || Customer Care Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate Job location - Millenium Business Park, Mahape, Navi Mumbai - 400710 Contact Details:- HR Namrata Contact No:- 8624868754

Process- One Assist Experience- fresher/experience Salary: 12000 to 16000 inhand for non lingaul Salary - 18000 for Tamil, kannada, telugu Week off- Rotational off Shift- Day Rotational shift Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate Job location - Ghansoli Contact Details:- HR Namrata Contact No:- 8624868754

Process- TATA Housing Finance (HFL) OUTBOUND Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Week off- Rotational off Shift- Day Rotational shift Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate Job location - Ghansoli Contact Details:- Contact Details:- HR Namrata Contact No:- 8624868754 Perks and benefits Good Salary with unlimited Incentives

Are you customer service expert with great communication skills then this role is for you Position: Customer Support Executive Location: FIRSTSOURCE SOLUTIONS LTD. 3rd floor, Block - Dragon Fly (Last Block). Brigade Tech Gardens. Kundalahalli, Brookefields Green Avenue, Kundalahalli, ITPL Main Rd, Phase 2, Brookefield, Bengaluru, Karnataka 560037. Shift: UK Rotational Salary: Competitive salary with performance incentives Job Overview We are hiring Customer Support Executives with excellent communication skills to handle international customers via voice, email, and chat support. This role demands clarity in speech, professional written communication, customer empathy, and timely resolution of queries. Key Responsibilities: Handle international customer queries via voice calls, emails, and chat. Deliver prompt and accurate solutions for customer concerns related to services, products, orders, or accounts. Maintain professional communication standards both verbal and written. Ensure high customer satisfaction and manage cases effectively within defined timelines. Document all customer interactions in the CRM system accurately. Work in alignment with team KPIs like FCR, CSAT, AHT, etc. Skills & Competencies Required: Excellent spoken and written English communication is mandatory. Ability to handle difficult customers with patience and professionalism. Typing speed of minimum 30 WPM with high accuracy (for chat/email support). Strong problem-solving and interpersonal skills. Familiarity with email etiquette and structured responses. Willingness to work in rotational/night shifts. Eligibility Criteria: Candidates with B.Tech, B.E, BSc, or Postgraduate degrees as freshers are not eligible. Minimum 1 year of experience in customer support (international voice/email/chat). with these domains. Graduates in BA, BBA, B.Com, BBM, or equivalent with valid experience will be considered. Perks & Benefits: Fixed monthly salary with performance-based incentives. Night shift allowance (if applicable). Weekly offs and paid leaves. Internal growth opportunities. Training and development for international communication. How to Apply: If you meet the eligibility criteria and have a passion for customer service, share your resume at kanak.kumari@firstsource.com or contact: HR: Kanak Kumari Phone no.6361345172 There will be total three rounds of this interview 1st HR Screening 2nd Assessment Round 3rd Operations/Manager Round Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Hiring CCE for Contractual (3-4 months) Shift: Rotational Mode: Work From Home Experience: Freshers & Experienced both can apply UG candidates with minimum 1 year of experience Excellent communication (Hindi & English) Call Abhay - 6206147271 Required Candidate profile System Requirements Processor: i5 (11th Gen) OS: Windows 11 RAM: 8GB Internet: Minimum 100 Mbps WiFi speed Accessories: USB headphones Up to 23,000 CTC & 17.5K inhand monthly

Key Roles & Responsibilities: 1. Client Configuration 2. Technical Communication 3. Client Engagement 4. Walk-in Client Support 5. Cross-functional Coordination Documentation Required Candidate profile 1. Bachelor’s degree in Engineering, IT, Business. 2. Proven experience in a technical sales or pre-sales role is preferred. 3. Strong communication and interpersonal skills.

Process- ETLI Inbound Process Experience- fresher/experience Need - Fresher or Experience with Good Eng comms Ability to handle customer interactions with patience and clarity Basic computer knowledge. Salary:- 12,000 16,000 In-hand Required Candidate profile HSC is mandate Week off - Sunday fixed off Job location - Millennium Business Park, Sector 1, Mahape Navi Mumbai 400710 Contact Details:- HR Namrata Contact No:- 8624868754

MEGA HIRING DRIVE LIMITED OPENINGS! Kickstart Your Career in the Retail Domain Location: Magarpatta ,Pune| Immediate Joiners Only Are you ready to step into a dynamic work environment with top-notch benefits and a clear growth path We're hiring for one of the fastest-growing teams in the retail sector! Who Can Apply Graduates / Undergraduates Minimum 1+ months of experience required Customer service background is a big plus! Immediate Joiners ONLY Job Highlights US Rotational Shifts Rotational Week Offs (5 days working, 2 days off) Attractive Salary Packages: Up to 41,000 In-Hand for experienced candidates 24,500 In-Hand for graduate freshers Performance Incentives up to 5,000/month Both-Way Cab Provided Why Join Us Fast-paced, growth-focused environment Opportunity to work with a leading brand in retail Great earning potential with attractive incentives Excellent work-life balance Slots are filling FAST Book yours NOW! Call/WhatsApp: 7768031698

Roles and Responsibilities Manage relationships with existing clients to identify their financial goals and provide tailored investment solutions. Identify new business opportunities through cold calling, telemarketing, and outbound sales calls. Generate leads by making follow-up calls to potential clients and converting them into paying customers. Utilize inside sales techniques to build rapport with clients over the phone and close deals. Meet or exceed monthly targets for sales performance.

Roles and Responsibilities Role : Business Development Manager (BDM) 1. Lead Generation & Prospecting Identify potential clients through market research, networking, and cold outreach (calls, emails, LinkedIn). Qualify leads based on target customer profile and business needs. Maintain and update lead databases using CRM tools. 2. Client Engagement & Relationship Building Initiate meetings or presentations with prospects to understand their business requirements. Build and nurture long-term relationships with key clients and stakeholders. Maintain regular follow-ups and ensure high client satisfaction. 3. Sales & Revenue Growth Develop and execute sales strategies to achieve business growth targets. Pitch products/services effectively to close deals. Negotiate pricing, contract terms, and finalize sales agreements. 4. Market Research & Competitive Analysis Analyze industry trends, competitor activities, and customer behavior. Identify new business opportunities, market segments, and partnership models. Develop business proposals and market-entry strategies. 5. Collaboration & Cross-functional Coordination Coordinate with internal teams such as marketing, product, and operations for seamless execution. Provide feedback from the market to the product team for improvement and innovation. Work closely with customer service teams for post-sale support and upselling. 6. Reporting & Forecasting Prepare daily, weekly, and monthly sales performance reports. Track sales KPIs, lead conversion ratios, and revenue forecasts. Present findings and performance updates to senior management. 7. Brand Promotion & Representation Represent the company at trade shows, industry events, and networking meets. Promote brand awareness and positioning in the market. Act as the face of the organization during client interactions.

Process- Loan Recovery, Collection Voice Process Experience- fresher/experience Good communication skills in Hindi & Marathi and Basic English Salary: Fresher- Upto 13k in hand + incentives Experience- Upto 16k in hand + incentives. Rounds of interview : HR, Ops. Preferred candidate profile HSC is mandate Job location:- Karishma chowk Kothrud and Navale Bridge Pune. To schedule your interview Call or send your CV through WhatsApp HR Swapnali:- 9822946582

Process - Bank Of India Inbound Process/Customer Service -Need Graduates or Graduation perusing candidates. -Freshers required -CSA ROLE -V3 comms skills -Rotational shifts -Rotational off -PAID OTS. -Salary - Upto 22 K CTC -ROI - HR and Ops only Required Candidate profile Qualification- 12th and above How To Apply..? To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact:- HR Sakshi :- 84325 37262

Hiring for Customer Service profile Process :- Airtel Inbound & outbound Salary :- 12,000/- to16,000/- in hand Location :- D-181, Noida Sec 63 Fresher and experience both required CV on - 8448758524

Hiring for Customer Service profile Process :- Airtel Inbound & outbound Salary :- 12,000/- to16,000/- in hand Location :- D-181, Noida Sec 63 Fresher and experience both required CV on - 8448758524

Process- Loan Recovery, Collection Voice Process Experience- fresher/experience Good communication skills in Hindi & Marathi and Basic English Salary: Fresher- Upto 12k in hand + incentives Experience- Upto 16k in hand + incentives. Required Candidate profile HSC is mandate Job location:- Near By Navale Bridge, Pune. Rounds of interview : HR, Ops. To schedule your interview Call or send your CV through WhatsApp HR Swapnali:- 9822946582 Perks and benefits Career Growth With Good Incentives.

Hiring for Domestic Customer Support - Voice Process **Only Immediate joiners can apply** Requirement: MNC is looking for enthusiastic individuals for Voice Process roles in Hyderabad. Eligibility: Minimum Qualification: Any Graduate Freshers & Experienced candidates are welcome Salary: 15000 - 18,000 per month (Based on performance) Languages Required: English + any One regional languages: Kannada / Malayalam / Assamese Day Shifts attractive Incentives Work from Office only. Interested candidates can call 9346938635 / 9346929536