BPO Executive (Inbound/Outbound) - Voice and Non Voice

As a BPO Executive at Zyconica, located in Gorakhpur, India, you will be responsible for handling both inbound and outbound calls in both voice and non-voice processes. We are currently seeking Customer Care Executives and Technical Support Executives for our domestic and international BPO operations. **Key Responsibilities:** - Handling inbound calls and addressing customer queries. - Making outbound calls for sales and promotions. - Providing technical support to customers over the phone. - Documenting all interactions and maintaining accurate records. **Qualifications Required:** - Excellent communication skills in English and Hindi. - Ability to work in a fast-paced environment. - Prior experience in customer service or technical support is preferred. - Strong problem-solving skills. Join us at Zyconica and be a part of our growing team!,