Inbound Sales Representative

Key Responsibilities:

• Handle incoming leads through various channels (website, chat, email, social media, phone, etc.).
• Respond promptly to inquiries and conduct initial qualification of prospects.
• Understand customer requirements and pitch relevant IT services (web/app development, Ecommerce Developement & IT Staff Augumentation).
• Schedule discovery calls or demos for the Business Development or Technical team.
• Maintain detailed and accurate records of lead interactions in the CRM.
• Collaborate with the marketing team to provide feedback on lead quality and improve conversion rates.
• Meet or exceed monthly lead qualification and conversion targets.
• Follow up with potential clients and nurture them through the sales funnel.

Requirements:

• Bachelor's degree in Business, Marketing, IT, or a related field.
• atleast 2 years of experience in inbound sales roles, preferably in the IT services industry.
• Excellent communication and interpersonal skills (written and verbal).
• Strong understanding of IT services and solutions.
• Familiarity with CRM tools like HubSpot, Zoho, Salesforce, etc.
• Ability to multi-task, prioritize, and manage time effectively.
• A proactive attitude and a passion for customer engagement.