Manage and process purchase orders (POs), ensuring timely and accurate entry into the system. Coordinate with internal teams to verify and resolve issues related to purchase orders. Maintain a high level of professionalism and attention to detail while managing and tracking PO entries. Develop and maintain a thorough understanding of company products, services, and PO procedures. Process and follow up on purchase orders and related documentation, ensuring completeness and accuracy. Provide accurate and timely updates on PO statuses and resolutions to internal teams and stakeholders. Utilize internal systems to track and manage purchase orders, ensuring compliance with company standards. Ensure all PO entry processes and handling meet established quality and performance standards. Perform additional administrative tasks and support as required . Competencies and skills A quiet environment free from any distractions and nonwork related activities when working from home. High speed internet connection. Full on-boarding is contingent upon you following and passing the training requirements. Achieve department goals by hitting 85% of Call Center Metrics (Available, Inbound, Outbound, and Unavailable time) Ability to attend in office meeting when advanced notice is given. Be on time and prepare for calls at the start of your scheduled shift The ability to learn and retain product information and specifications.

Global Industrial For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America. We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America. Key Responsibilities Campaign Management: Manage and optimize paid search campaigns (PPC) on platforms including Google Ads, Bing Ads, and other search engines to achieve target KPIs such as conversions and ROI. Keyword Research: Conduct thorough keyword research to identify high-performing keywords and continuously optimize campaigns based on performance. Ad Copy & Creative: Develop and test compelling ad copy, working closely with the content team to ensure messaging is consistent with the overall marketing strategy. Bid Management: Monitor and adjust bids based on performance data to maximize the efficiency of ad spend. Performance Monitoring: Analyze campaign performance using tools like Google Analytics and Google Ads dashboards, providing insights and recommendations for improvement. A/B Testing: Run A/B tests on ad copy, keywords, and landing pages to continuously improve campaign effectiveness. Reporting: Prepare and present regular performance reports, identifying trends, insights, and optimization opportunities. Collaboration: Work closely with the Manager Director, data analysts, and other team members to align SEM activities with broader marketing strategies. Stay Updated: Stay current on SEM and PPC best practices, search engine updates, and industry trends to ensure campaigns remain competitive. Competencies and skills Experience: 2+ years of experience managing paid search (PPC) campaigns on platforms such as Google Ads and Bing Ads. Technical Skills: Strong knowledge of SEM platforms, Google Ads, Bing Ads, Google Analytics, and other related tools. Analytical Skills: Data-driven approach to analyzing campaign performance, with the ability to interpret data and make informed optimization decisions. Ad Copywriting: Experience creating and testing ad copy for SEM campaigns, with a focus on driving clicks and conversions. A/B Testing: Hands-on experience with A/B testing and performance tracking to improve campaign results. Communication: Strong verbal and written communication skills, with the ability to collaborate effectively in a remote team environment. Education: Bachelor s degree in Marketing, Advertising, or a related field. EEO/AA Statement Global Industrial provides equal employment opportunities to all employee and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation and training.

Global Industrial Corporate Overview For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America. We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America. Key Responsibilities Serve as an intermediary between the sales force and our suppliers and manufacturers Provide resolutions to product related questions for our sales staff Communicate with with product managers and vendors to source special products and pricing quotes Be a technical expert on your assigned product line(s) to provide accurate and rapid assistance Work as part of a collaborative team Competencies and skills 1-2 years experience in customer service, sales support or related business experience Skilled at interpreting and distilling complex or technical information for others Ability to prioritize work in a fast paced environment, handle multiple tasks and work under time constraints Outstanding oral and written communication skills Excellent PC skills required in Microsoft Office Strong problem-solving and organizational skills Bachelors Degree is a plus but not required Industrial equipment product knowledge a plus

SYX Services Pvt ltd SYX Services Pvt ltd SYX Services Private Limited is a subsidiary of a US based company called Global Industrial Company (NYSE: GIC). We are registered under the Companies Act, 1956, and provide information technology services solely to Global Industrial Company and its subsidiaries located in the United States and Canada. Our operations started in July, 2011 and we are now a 170-member team comprised of Java developers, SAP professionals, .net developers, Oracle developers, a creative team and a Web Chat team. For over 70 years Global Industrial Company through its operating subsidiaries has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America Key Responsibilities Responsibilities: Perform first level control testing for SOX compliance Review SSAE16 reports for outside service providers Provide support for external auditor reliance on internal audit work for SOX compliance Perform Entity Level test of controls for all process Perform substantive test of the controls. Maintain a continuous awareness of risks that might impact the business and evaluate those risks in audit assignments Prepare draft internal audit reports reflecting the results of the work completed Familiarity with IT General Control (ITGC) and IT Application Control (ITAC) is a plus Competencies and skills Qualifications Qualifications: CA Inter pass/MBA/MCOM Important Facts

Global Industrial SYX Services Pvt ltd SYX Services Private Limited is a subsidiary of a US based company called Global Industrial Company (NYSE: GIC). We are registered under the Companies Act, 1956, and provide information technology services solely to Global Industrial Company and its subsidiaries located in the United States and Canada. Our operations started in July, 2011 and we are now a 170-member team comprised of Java developers, SAP professionals, .net developers, Oracle developers, a creative team and a Web Chat team. For over 70 years Global Industrial Company through its operating subsidiaries has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America Key Responsibilities Job Summary: The Product Information Specialist is responsible for new item onboarding, product information maintenance and the review and approval of assets which will allow GlobalIndustrial.com to continue building our product portfolio and enhance our customers experience via our website. They are responsible for data gathering, focused on speed to market for new/existing items assets, ensuring data accuracy and playing a key role in supporting product line strategies and goals. Responsibilities: Effectively collect, evaluate and process large sets of data, identify trends, and proactively solicit feedback from others with a focus on providing recommendations and solutions Take ownership for the normalization and processing of new product information, data from start to finish as it relates to new existing items Execute, drive and manage processes that acquire and implement Supplier-product information Work in partnership with Product Data Steward, Digital Merchandising and external teams to focus on sku and content enrichment, data collection and scraping efforts with an eye for automation Work to continuously improve these processes to speed delivery and ingestion from Suppliers Perform content activities such as data analysis, editing, applying updates resulting from data normalization, content support and other functions along with ensuring the consistency of product information Competencies and skills Bachelor s Degree Preferred 1 - 3 years of work experience working with large sets of data and product informationfrom suppliers, third parties and external data sources Effective time management and organizational skills Strong interpersonal communication skills that foster collaboration among all business partners Problem Solver Process Improvement focused Motivated individual with strong organizational skills Resourceful, eager to learn, keen attention to details and deadlines Strong interpersonal skills to work with various departments Proficient computer skills especially in MS Excel data manipulation Ability to work within a team EEO/AA Statement Job Segment: Operations Manager, Operations

Global Industrial Corporate Overview For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America. Key Responsibilities This position supports the customer experience. Our ACE strategy places the customer at the center of our focus. As customers need products and materials to run their business, they need customer support to meet and exceed their expectations. This position supports the sales activities within a specific sales branch or region.Responsibilities: Provides customer support by covering account packages for the assigned branch.o Entering and processing quotes, orders, POso Emailing/Calling customers as neededo Handing any customer service issueso Resolving deal desk and shipping requestso Escalating issues from customers to the appropriate internal department Answers requests from the AM inbox and industrial sales inbox (and other routed inboxes). Routes any expedited requests to the appropriate team. Researches customer accounts to help create new contacts. Answers inbound calls and email inquiries from customers. Works in a team environment to support the customer experience. Competencies and skills 2- 3 years sales support experience. Must be able to work in office in hybrid role (4 in; 1 out) Solid, proven understanding of CRM system, preferably Salesforce. Must be self-motivated, resourceful, and able to work independently. Excellent PC skills required in MS Word and Outlook. Demonstration of strong interpersonal, written, and verbal communication skills. Ability to organize, prioritize, work in a fast-paced environment with an eye toward error-free work. Must maintain confidentiality. EEO/AA Statement Global Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Key Responsibilities 1. Assist in Control Walkthroughs i) Participate in process walkthroughs to understand business processes and controls. ii) Document control processes, identify key risks, and assist in evaluating the effectiveness of internal controls. 2. Perform SOX Control Testing i) Execute testing procedures to assess the design and operating effectiveness of internal controls in compliance with the Sarbanes-Oxley Act (SOX). ii) Gather, review, and validate audit evidence to support audit findings. iii) Work closely with process owners to address control deficiencies and recommend remediation plans. 3. Perform Substantive Testing i) Conduct substantive audit procedures, including sampling and data validation. ii) Perform analytical reviews to identify discrepancies or anomalies in financial and operational data. iii) Document test results and assist in preparing audit work papers. 4. Perform Internal Audits i) Assist in executing internal audit assignments across different business functions. ii) Identify process inefficiencies, control gaps, and compliance risks. iii) Support in drafting audit reports and recommendations to improve internal controls and operational effectiveness. Competencies and skills We are seeking a highly motivated and detail-oriented Internal Audit Trainee to join our Internal Audit team. This role provides an excellent opportunity to gain hands-on experience in internal auditing, SOX compliance, and control testing. The trainee will assist in performing walkthroughs, control testing, substantive testing, and internal audits under the guidance of experienced auditors. Qualifications Bachelor s degree in Accounting, Finance, Business Administration, or a related field (or currently pursuing). Basic understanding of internal auditing principles, risk management, and SOX compliance. Strong analytical and problem-solving skills. Attention to detail and ability to work with large datasets. Proficiency in Microsoft Excel, Word, and PowerPoint Good communication and interpersonal skills. Ability to work independently and collaboratively in a team environment. Preferences: (Preferred attributes for the position, if any) Basic knowledge of auditing frameworks such as COSO, PCAOB, and risk-based auditing. Exposure to audit tools and techniques. Internship or prior experience in internal audit, risk, or compliance (preferred but not mandatory). Important Facts