4244 Inbound Calls Jobs - Page 20

You will be responsible for monitoring and evaluating inbound and outbound calls and emails as per the supplier's criteria and Client requirements. You will document quality issues and performance measures for management review, providing information to aid in agent feedback and formal education processes. Sharing results with Team Leads (and Operations Leader, if necessary) to facilitate individualized feedback to agents will also be part of your role. Additionally, you will provide Quality evaluation reports to the Client, track actions taken for improvement, and conduct transactional audits through various methods like recorded calls, remote or SBS, internal error checking, data scrubbing, calibration, and Quality certification processes. To qualify for this position, you should hold a Graduate/Post Graduate degree. Exception will be considered if you have more than 2 years of experience as a QA. Proficiency in Microsoft Office packages (Word, Outlook, Excel), excellent interpersonal and communication skills, and high attention to detail and accuracy are required. You should possess the ability to analyze, validate, and interpret data/reports, multitask, work under pressure, cope with high volumes of work, handle pressures and setbacks, document problems and aid in their resolution, document processes and identify areas for improvement, adapt to change quickly in a fast-paced environment, prioritize and manage workflow efficiently. Furthermore, this role may require travel, and having a valid passport is essential. (Note: No headers will be previewed in the final JD),

Adeeba E-Services Pvt. Ltd. is an International Contact center with operations in India and the US. Since 2014, the company has been providing Telemarketing services to offshore consumers and businesses. With a focus on customer satisfaction and support functions, Adeeba E-Services has established a reputation for trust, accountability, and reliability in its products and technical services. Through continuous research and development, the company has improved its in-house talents and increased productivity day by day. Adeeba E-Services aims to be a one-stop platform for all customer solutions, particularly in IT support systems. We are currently seeking individuals to join our team as Inbound Technical Support Associates for the US Shift. This is an immediate hiring opportunity with a growing company that offers excellent benefits and numerous career advancement opportunities. **Job Profile:** - Handling inbound calls related to printer, router, and antivirus issues from customers - Diagnosing technical problems and providing appropriate solutions - Recommending and selling technical support plans and relevant software to customers **Candidate Profile:** - Minimum 6 months to 1 year of experience in Outbound Tech Support - Ability to effectively close calls - Strong convincing and sales skills - Salary Range: Rs. 15,000-22,000 per month (fixed) + Lucrative Incentives - Shift: US Shift **Benefits and Facilities:** - Fixed Salary credited on the 1st of every month to the Salary Account - Generous incentives on a daily and monthly basis - Immediate spot incentives - 24 leaves per year, compensatory offs, and birthday leaves - No extension of shift timings - Medical benefits - Salary is negotiable for the right candidate - Working Days: 6 days a week If you meet the above criteria and are interested in this opportunity, please contact Priyanka (HR) at 9804149788. Rest assured, all your information will be treated with strict confidentiality in accordance with EEO guidelines.,

Adeeba E Services Pvt. Ltd is a globally reputed company providing best of class IT solution services to clients around the world. In the next decade, the fundamentals of the retail sector will change in a big way. The time will come when every retail store requires its ecommerce website, and customers will have options of where, how, and what to purchase in-store or online, for take away or delivered. This is a very exciting time for the retail industry, and we need to get ready for it. The ability to transform the face of retail across the world depends on us. We have a huge canvas to work with, and it is already an established fact that we are doing much better than others in the industry. We are in the process of transforming the future of commerce, so come and be a part of changing the world with Adeeba-E-Services. Greetings From Adeeba E Services Pvt Ltd!! We urgently require Customer Service Executive / Technical Support Executive for Inbound Voice Process (Tech Support) in US Shift. Roles and Responsibilities: - Taking inbound calls with printer, router, and antivirus issues from the customer. - Diagnosing the issue and recommending the best plan to the customer. - Selling technical support plan along with relevant software. Benefits and facilities: - Fixed Salary on the 1st of every month in the Salary Account. - 24 leaves in a year + comp offs + birthday leaves. - Very Attractive Incentives. - No Extension of Shift Timings. - Friendly Working Environment. Candidate Profile: - Must Have Experience in Outbound Tech Support for more than 6 months to 1 year. - Must know how to close their own calls. - Must have good convincing and sales skills. - Candidates must be able to join immediately. - Salary: Rs. 15,000-22,000/month (fixed) + Huge Incentives. - Shift: US Shift. - 9:00 pm to 7:00 am (US Shift). - Working Days: 6 days. Contact: Ayesha (HR) @ 9051449800. Qualifications: H.S. Additional Information: Need good communication skills, flexible for night shift.,

Job Description: You will be working as a Senior Tech Sales Associate at Adeeba e-Services, a leading International BPO specializing in Inbound tech and website processes. Your primary responsibility will involve handling inbound calls from customers with computer issues. You will need to diagnose the problems effectively and recommend appropriate technical support plans along with relevant software solutions to the customers. As a Senior Tech Sales Associate, you will be required to engage with customers professionally, understand their concerns, and provide them with suitable solutions to address their technical issues. Your role will also involve selling technical support plans while ensuring customer satisfaction and promoting the company's services. Benefits & Facilities: - You will receive a fixed salary credited to your account on the 1st of every month, along with high incentives based on your performance. - Daily sales incentives, attendance incentives, and monthly sales incentives will be provided to motivate and reward your efforts. - You can expect a hike of 15% - 20% on your last drawn salary, along with a loyalty bonus of Rs. 5000 every year. - Additionally, there is a referral bonus of Rs. 2000 per candidate referred by you. - There will be no extensions of shift timings, providing you with a predictable work schedule. - Adeeba e-Services offers a high prospect of growth within the organization, with salary increments after 9 months of employment. - The shift timings are in UK/US shifts to cater to international clients. Contact Details: For further inquiries or to apply for the position, you can reach out to Rima (HR) at 7686839463 or 9836096168. Additional Information: To be eligible for this position, you are required to have a minimum academic qualification of 10+2/10+3 years Diploma pass or graduates. This role offers a challenging yet rewarding opportunity to excel in the field of technical sales and customer support at a reputable BPO company.,

Greetings from Adeeba E Services Pvt Ltd! We are currently looking for a Customer Service Executive / Technical Support Executive to join our Inbound Voice Process (Tech Support) team in US Shift. **Roles and Responsibilities:** - Handling inbound calls related to printer, router, and antivirus issues from customers. - Diagnosing the problems effectively and suggesting the most suitable solution to the customer. - Offering technical support plans and relevant software to meet customer needs. **Benefits and Facilities:** - Fixed Salary credited on the 1st of every month in the Salary Account. - 24 leaves per year, along with comp offs and birthday leaves. - Lucrative incentives. - Strict adherence to shift timings without any extensions. - Enjoy a friendly working environment. **Candidate Profile:** - Prior experience in Outbound Tech Support for at least 6 months to 1 year. - Proficient in closing their own calls. - Strong convincing and sales abilities. Candidates must be ready to join immediately. **Salary:** - Rs. 15,000-25,000 per month (fixed) plus generous incentives. **Shift:** - US Shift: 9:00 pm to 7:00 am. - Working Days: 6 days a week. If you are interested in this opportunity, please reach out to Paromita (HR) at 9038208238.,

You will be responsible for receiving inbound calls from international customers in the tech and website process. As an experienced candidate, you will provide technical support by diagnosing the issues and recommending annual service plans and software solutions to the customers. Your primary objective will be to close sales and achieve the set targets. To excel in this role, you must have a minimum of 1 year of experience in outbound tech processes and possess the skills to effectively close calls. A fixed salary will be credited to your account on the 1st of every month, along with generous incentives based on your performance. Additionally, you will be eligible for 100% attendance incentives, a loyalty bonus of Rs. 5000 annually, and other lucrative incentives. You will enjoy paid leaves, including 24 paid leaves, birthday leave, and compensatory offs. The work schedule includes rotational offs and US/UK shift timings. For further details or queries, you can reach out to Rima (HR) at 7686839463. Rest assured, all your information will be treated with utmost confidentiality in compliance with EEO guidelines.,

Key Responsibilities : Handle international customer queries via phone calls in a professional manner. Resolve issues related to mobile networks, broadband services, data plans, and billing. Provide real-time support, troubleshoot service disruptions, and escalate issues when required. Ensure first call resolution and maintain a high level of customer satisfaction. Update customer data and call records in the CRM system accurately. Meet quality standards and KPIs such as call handling time, resolution rate, and customer satisfaction score (CSAT). Work in rotational/night shifts based on process requirements. Required Skills : Excellent verbal communication skills in English (neutral or US/UK accent preferred). Strong listening and problem-solving skills. Ability to handle high-pressure situations and irate customers. Basic knowledge of telecom services and related technology is a plus. Good typing speed and familiarity with CRM tools. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Role & Responsibilities: Will be responsible for lead generation or site visits from given leads of residential-luxury properties. Meeting Weekly and Monthly Targets in Site visits. On-boarding of clients and servicing of existing ones on the platform. Handling Inbound and Outbound calls. Following up with Leads provided from various marketing campaigns and associations. Maintaining database of clients in Software, following up with them on regular basis. Responding to SMS & WhatsApp calls. Arranging and coordinating the meetings between the client and the sales team. Preferred candidate profile A Handful of Experience in calling and convincing prospects and converting them into leads. Inter-departmental coordination. Possessing a sharp eye for detail on the lead follow-up. Good knowledge of MS Office. Good communication skills. A quick learner who is adaptable. Ability to build strong customer relationships. Perks and benefits: Salary no bar for deserving candidates, Plus Good incentives on lead generation.

Job Description- The candidate should be very good at English communication skills. The candidate should be comfortable to work in rotational shifts. The candidate should be comfortable joining the services ASAP. The candidate must possess a minimum basic knowledge of computers. The candidate should possess good typing speed. Benefits:- Best career growth Optimal career opportunities Cab, Health insurance Interested candidates can contact us @ 9056288584 for more details.

We are looking for a confident and energetic Telecaller to join our team. The ideal candidate will be responsible for making outbound calls, handling inbound inquiries, and converting leads into potential clients. This role demands strong communication skills and a passion for customer interaction. Key Responsibilities : Make outbound calls to prospective customers Explain product/service offerings clearly and effectively Follow up on leads and maintain regular customer contact Handle inbound queries and provide accurate information Maintain call records, daily reports, and lead tracking Schedule appointments or site visits (if applicable) Meet daily/weekly calling targets Coordinate with sales/operations teams for closures Key Skills Required : Telecalling / Telesales Good Communication Skills (Hindi & English preferred) Lead Generation Customer Handling CRM or Lead Management Tools (if any) Follow-up Skills Basic MS Office / Excel Knowledge Positive Attitude & Confidence Preferred Qualifications : 12th pass or Graduate in any stream 02 years of experience in telecalling / customer service / telesales Freshers with good communication skills are welcome Prior experience in [Real Estate / Finance / Education] is a plus

Roles and Responsibilities Generate leads through cold calling, telesales, and demo presentations to drive business growth. Develop strong relationships with clients by providing excellent customer service and resolving issues promptly. Collaborate with internal teams to ensure seamless execution of sales strategies and processes. Identify new opportunities for upselling and cross-selling products/services to existing customers. Meet or exceed monthly targets set by management. Desired Candidate Profile 1-6 years of experience in B2B/B2C sales, business development, or inside sales. Strong understanding of the local market (Kannada speaking region). Excellent communication skills in Kannada language; ability to communicate effectively with diverse audiences. Proven track record of meeting sales targets consistently over time.

We are Hiring for Costumer care profile (Only office) Fresher & Experience both can apply Minimum Qualification :- 12th pass Language :- Bengali, Hindi, English Location :-Noida Sector 63 Contact HR ABHISHEK HR- 8448662958

Call & Trade Location- Thane fresher can also apply. NISM 8 Mandatory KEY RESPONSIBILITIES AND ACCOUNTABILITIES 1. Responsible for handling inbound & outbound calls. 2. Responsible for resolving the queries of investment products, investment options, financial market, updates in capital market. 3. Identify customers needs on every requirement with quick response time. 4. Handle the complaints and enquiries of customers. 5. Responsible to handle Continuous interaction with the clients to identify their requirements and provide trading/hedging solutions through existing product gamut. Share your cv : smruti.kadam@kotak.com

Any Grad/UG With Min 6 Months Of International Travel Exp Is Mandatory 5 days working/2 Off's Salary Upto 45k + Perks Job Location- Gurgaon/Noida Call Me for More Information HR Vansh @9899693180 Refrences Are Highly Appreciated !! Required Candidate profile Note - Need Excellent Communication Skills

Requirement- Good comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Salary: 14,500 (In-Hand) per month Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp / Mail (number mentioned below) HR Mahek :- 7559401618 Mail id :- mahek.shah@credicus.co

STAR HEALTH -Insurance Sales process, Telesales -Need Versant 4 candidates (Good English, Marathi is mandatory) -Qualification:- Min HSC -Any sales exp-Min 6 months -Salary upto - 4LPA Please note: we are not hiring freshers. Required Candidate profile •Qualification- 12th and above •Job Timing- 9:30 AM -6:30PM To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sakshi:- 8432537262 Perks and benefits Unlimited Incentives

Position:- Outbound Voice Process Department:- Customer Service, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 12200 + Unlimited Incentive Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact :- HR Rushikesh :- 9822961821

Qualification :- HSC or Any graduate / Under graduate Preferred candidate profile Good communication required Marathi & Hindi Fixed day shift, Unlimited Incentives HSC Freshers are welcomed, Immediate Joining Age: 18 to 35 Male & Female both can apply Salary 14000 To 20000 + unlimited incentives Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Shubham Mob No:- 8551021894

Process - Bank Of India Need Graduates or Graduation perusing candidates. -Freshers required -CSA ROLE -V3 comms skills -Rotational shifts -Rotational off -PAID OTS. -Salary - Upto 22,000 CTC -ROI - HR and Ops only Required Candidate profile Qualification- 12th and above To schedule your interview, please call or WhatsApp your CV to the number below. Contact: HR Shubham | Phone: 8551021894

About the Role CIIS India is hiring experienced and enthusiastic BPO / Telecalling Executives to join our Admissions team. If you have prior experience in telecalling, call center, BPO, or education sales and want a stable, long-term role in the education industry, this is your chance. Key Responsibilities Make outbound calls to students and parents from our internal CRM database Explain academic programs, career outcomes, and admission process clearly Encourage students to book counselling sessions or complete admissions Maintain timely follow-ups and update lead status in the CRM system Candidate Requirements Experience: 0-3 years in Telecalling / BPO / Call Centre / Sales / Edtech Language: Fluent in Hindi and English (must) Education: 10th Pass, 12th Pass, or Undergraduate Computer Skills: Basic MS Excel, CRM familiarity preferred Location: Only candidates from Mumbai & Suburbs (Western/Central Line) Preferred Residential Areas: Western Line Churchgate, Charni Rd, Dadar, Bandra, Andheri, Goregaon, Malad, Kandivali, Borivali, Mira Rd, Dahisar, Vasai, Virar Central Line CST, Dadar, Kurla, Ghatkopar, Mulund, Thane Why Join CIIS? Fixed salary + performance-based monthly incentives No field work – 100% office-based telecalling Comprehensive training provided Positive, team-oriented work environment Opportunity to grow in a reputable education brand Office Address CIIS India S1, Sej Plaza, Marve Road, Malad (W), Mumbai – 400064 (Maharashtra – INDIA) Contact +91-9930456097 ciismumbai@gmail.com

- Process :- Customer Care - Kotak 811 (Telesales) || Outbound Process - Sales process (any one banking product - Credit card , Loan , insurance or Mutual Fund) - Freshers can apply - sal: 15 K +incentive - Hindi communication / Average English Required Candidate profile location- kasarvadavali thane Pick and drop available. To schedule your interview Call or Whats App Let your journey begin reach, HR Prathmesh at :-9607404867

-Process:- Inbound And Outbound Voice Process -Fresher/ experience both can apply -HSC pass can apply -freshers Salary-13k TH To 16k + incentives -Shift timing:- 9:30am-6:30pm -Good communication required -looking for immediate joiner Required Candidate profile min qualification HSC Job Location: Kapurbavadi junction Majiwada Thane (w)- 400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sonali:- 9822197285 Perks and benefits High Incentives and growth opportunities.

Location:- Kapurbavadi junction, Majiwada Thane (w)- 400607 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 14,500 in hand + plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sonali:- 9822197285

- 6 Month Required Experience - Graduation - salary 15000 to 28,000 Inhand (Depend on interview) - Basic Knowledge of computer - good communication skills Required Candidate profile Job Location: Andheri Marol To schedule your interview send your CV through WhatsApp (number mentioned below) HR Sayali :- 9158043197 Perks and benefits High Incentives and growth opportunities

Roles and Responsibilities Manage inbound calls from clients to understand their requirements and provide solutions. Conduct cold calling campaigns to generate new business leads. Handle outbound sales calls to existing customers to upsell/cross-sell products/services. Provide excellent customer service by resolving client queries and concerns in a timely manner. Collaborate with internal teams (e.g., presales, marketing) to develop effective sales strategies.