Roles and Responsibilities * Manage customer relationships to ensure high levels of satisfaction and retention. * Develop and implement CRM strategies to drive business growth and revenue. * Handle customer queries, complaints, and issues in a timely and professional manner. * Analyze customer feedback to identify areas for improvement in the customer experience. Strong Client -facing and communication skill Working knowledge of customer service software, database and tools. Customer service orientation. Expertise in handing a team 10 to 15 People.
Responsibilities: * Resolved customers complaints via calls,Email. * Responding promptly to customer inquiries. * Ensure customer satisfaction and provide professional support. * Maintain high customer satisfaction ratings Sales incentives Provident fund