Customer Service Representative

As a Customer Service Executive / Technical Support Executive at Adeeba E Services Pvt Ltd, you will be responsible for providing 24*7 Technical Support to UK/USA customers regarding printers, routers, emails. You will also have the opportunity to provide website development services to national and International Business. In this role, your key responsibilities will include: - Taking inbound calls from customers with printer, router, and antivirus issues. - Diagnosing the problem and suggesting the best plan to the customer. - Selling technical support plans and relevant software. The company offers various benefits and facilities such as: - Fixed Salary deposited on the 1st of every month in Salary Account. - 24 leaves in a year, comp offs, and birthday leaves. - Very Attractive Incentives. - No Extension of Shift Timings. - Friendly Working Environment. To be considered for this position, you must meet the following qualifications: - Must have experience in Outbound Tech Support for more than 6 months to 1 year. - Should be proficient in closing their own calls. - Must possess good convincing and sales skills. - Candidates must be able to join immediately. The salary offered for this position ranges from Rs. 15,000 to 22,000 per month (fixed) with huge incentives. The shift timing is from 9:00 pm to 7:00 am (US Shift) for 6 days a week. If you are interested in the role, please contact Ayesha (HR) at 9051449800. Additionally, it is required to have good communication skills and be flexible for night shifts.,