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0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
You are urgently required to join Adeeba E Services Pvt Ltd as a Customer Service Executive / Technical Support Executive for Inbound Voice Process (Tech Support) in US Shift. Your responsibilities will include: - Taking inbound calls from customers regarding printer, router, and antivirus issues. - Diagnosing the problems effectively and suggesting the most suitable plan to the customers. - Offering technical support plans and relevant software solutions to the customers. In addition to the job role, you will benefit from: - Fixed Salary credited on the 1st of every month in your Salary Account. - 24 leaves in a year, compensatory offs, and birthday leaves. - Attractive incentives based on performance. - No extension of shift timings ensuring work-life balance. - A friendly and conducive working environment. To qualify for this position, you must meet the following criteria: - Experience of more than 6 months to 1 year in Outbound Tech Support. - Ability to efficiently close your own calls. - Strong convincing and sales skills. It is essential that you are able to join immediately. The salary offered for this position ranges from Rs. 15,000 to 25,000 per month (fixed), along with lucrative incentives. The shift timings are in the US Shift from 9:00 pm to 7:00 am, working for 6 days a week. For any further queries or to apply, please reach out to Paromita (HR) at 9038208238.,
Posted 2 days ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Role Overview: You will be responsible for taking inbound calls from customers regarding printer, router, and antivirus issues. Your main tasks will include diagnosing the problems, recommending appropriate solutions, and selling technical support plans and software to the customers. Key Responsibilities: - Handle inbound calls related to technical issues efficiently - Diagnose customer problems with printers, routers, and antivirus software - Recommend suitable technical support plans to customers - Sell relevant software to customers - Utilize your outbound tech support experience to effectively close calls - Demonstrate good convincing and sales skills - Possess knowledge about blue screen errors and pop-up calls - Troubleshoot technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad Qualifications Required: - At least 6 months to 1 year of experience in outbound tech support - Ability to independently close calls - Strong convincing and sales skills - Familiarity with blue screen errors and pop-up calls - Experience in troubleshooting technical issues with various devices and software Additional Details: Adeeba e-Services is a leading International BPO specializing in inbound tech and website processes. They offer 24x7 technical assistance to customers in the US and Canada, staffed by their best technicians. Employees enjoy benefits such as a fixed salary, incentives, leaves, medical benefits, and a positive work environment. All your information will be kept confidential in accordance with EEO guidelines.,
Posted 3 days ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Role Overview: You will be joining Adeeba E-Services Pvt. Ltd. for an Inbound Tech Support Process in the UK/US Shift. Your main responsibility will be to handle inbound calls related to printer, router, and antivirus issues from customers. You will diagnose the problems, recommend the best solutions, and sell technical support plans along with relevant software. Key Responsibilities: - Take inbound calls and provide technical support for printer, router, and antivirus issues - Diagnose customer issues and recommend appropriate solutions - Sell technical support plans and relevant software - Must have experience in outbound tech support for more than 6 months to 1 year - Close calls effectively and efficiently - Possess good convincing and sales skills - Work in UK/US Shift for 6 days a week - Ensure customer satisfaction through high-quality service delivery - Follow company guidelines and procedures for handling technical support calls Qualifications Required: - Minimum 6 months to 1 year of experience in outbound tech support - Ability to close calls independently - Strong convincing and sales skills - Familiarity with printer, router, and antivirus troubleshooting - Willingness to work in the UK/US Shift - Good communication skills and customer service orientation Please note that all your information will be kept confidential according to EEO guidelines. Contact Priyanka (HR) at 9804149788 for further queries.,
Posted 3 days ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
**Role Overview:** Adeeba E-Services Pvt. Ltd. is looking for Customer Service Executives/Technical Support Executives to join their Inbound Voice Process (Technical Support) team. As a part of this role, you will be responsible for taking inbound calls related to printer, router, and antivirus issues from customers. Your main tasks will involve diagnosing the problems, recommending appropriate solutions, and selling technical support plans and software to customers. **Key Responsibilities:** - Taking inbound calls from customers with technical issues regarding printers, routers, and antivirus software - Diagnosing the problems efficiently and providing the best possible solution to the customer - Offering and selling technical support plans along with relevant software to customers **Qualifications Required:** - Must have experience in Outbound Tech Support for more than 6 months to 1 year - Ability to independently close calls - Good convincing and sales skills **Additional Information:** Adeeba E-Services Pvt. Ltd. offers a fixed salary on the 1st of every month, 24 leaves in a year along with comp offs and birthday leaves, very attractive incentives, and a friendly working environment. There will be no extension of shift timings. The salary ranges from Rs. 12,000 to Rs. 22,000 per month (fixed) along with huge incentives. The working shift will be in UK/US timings for 6 days a week. For further queries, please contact Priyanka (HR) at 9804149788. All the information provided by you will be kept confidential according to EEO guidelines.,
Posted 3 days ago
1.0 - 5.0 years
2 - 5 Lacs
gurugram
Work from Office
Preferred Skills: -QuickBooks Accounting -US Sales or Tech Support (Voice Process) -Strong communication skills -Prior international BPO/KPO experience salary up to 50 k+ Unlimited Incentives DELHI NCR Contact FATIMA 9990683423
Posted 3 days ago
1.0 - 5.0 years
2 - 5 Lacs
kolkata, west bengal, india
Remote
Hi We are Hiring! DESKTOP SUPPORT ENGINEER! Location: Kolkata , Dibrugarh, Jharsuguda & Pan India (for other locations ask us if the vacancy is in your city) How to apply Drop your CV: WhatsApp Share your CV: 6397556159 Mail us: [HIDDEN TEXT] JOB Description: Responsibilities Address user tickets regarding hardware, software and networking Like outlook configuration , os installation, Printer Support, Hardware & Network Support Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Requirements and skills Proven work experience as a Desktop Support Engineer,Technical Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Customer-oriented attitude. WhatsApp Share your CV: 6397556159 Mail us: [HIDDEN TEXT]
Posted 4 days ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
As a Customer Service Executive / Technical Support Executive at Adeeba E Services Pvt Ltd, your role will involve taking inbound calls from UK/USA customers regarding printer, router, and antivirus issues. You will be responsible for diagnosing the issues, recommending the best plan to the customer, and selling technical support plans along with relevant software. It is essential that you have experience in outbound tech support for more than 6 months to 1 year, possess good convincing and sales skills, and know how to close your own calls. Additionally, you must be able to join immediately and be comfortable working in the US Shift from 9:00 pm to 7:00 am for 6 days a week. Key Responsibilities: - Take inbound calls from customers with printer, router, and antivirus issues - Diagnose the problem and recommend the best plan - Sell technical support plans and relevant software Qualifications: - High School Diploma It is also required that you have good communication skills and be flexible for night shifts. Adeeba E Services Pvt Ltd offers a fixed salary on the 1st of every month, 24 leaves in a year along with comp offs and birthday leaves, very attractive incentives, and a friendly working environment. There is no extension of shift timings, and the salary ranges from Rs. 15,000 to 22,000 per month along with huge incentives. For more information or to apply for this position, please contact Ayesha (HR) at 9051449800.,
Posted 4 days ago
0.0 - 4.0 years
0 Lacs
faridabad, haryana
On-site
As a candidate for this role, you will be responsible for: - Programming of SMT machines including printer, SPI, Mounter, AOI, and Router To be considered for this position, you should have: - A Bachelor's degree or equivalent experience in a related field,
Posted 4 days ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Role Overview: You are required to work as a Customer Service Executive / Technical Support Executive for Inbound Voice Process at Adeeba E-Services Pvt. Ltd. Your main responsibilities will include taking inbound calls related to printer, router, and antivirus issues from customers, diagnosing the problems, recommending the best solutions, and selling technical support plans with relevant software. Key Responsibilities: - Take inbound calls from customers facing printer, router, and antivirus issues - Diagnose the problems effectively and suggest the most suitable plan to the customer - Sell technical support plans along with relevant software to customers Qualifications Required: - Experience in Outbound Tech Support for at least 6 months to 1 year - Ability to independently close calls - Strong convincing and sales skills Company Details: Adeeba E-Services Pvt. Ltd. is an International Contact center operating in India and the US since 2014. The company is dedicated to providing offshore consumers and business entities with telemarketing services. Adeeba E-Services prides itself on high customer satisfaction levels, reliable services, and continuous research and development to enhance its products and technical services. They offer a friendly working environment with fixed salary, attractive incentives, and no extension of shift timings. Contact: For further queries, you can reach out to Priyanka (HR) at 9804149788. Note: All your information will be kept confidential as per EEO guidelines.,
Posted 4 days ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
You will be working as a Tech Support Associate at a Growing Company that offers great benefits with lots of Opportunities!!! Your main responsibilities will include: - Taking inbound calls from customers regarding printer, router, and antivirus issues - Diagnosing the problems effectively and providing the best solutions to the customers - Selling technical support plans and relevant software to the customers To be eligible for this role, you must fulfill the following criteria: - Must have a minimum of 6 months to 1 year experience in Outbound Tech Support - Capable of independently closing calls - Possess good convincing and sales skills - Knowledge about BLUE SCREEN ERRORS and POP UP CALLS - Experience in troubleshooting technical issues related to Computer, Printer, Broadband, router, Email issues, Mac, I-phone, I-pad You will receive a fixed monthly salary ranging from Rs.15,000 to Rs.22,000 along with huge incentives. The working shift will be in the US time zone. Additionally, you will enjoy benefits such as fixed salary on the 1st of every month, 24 leaves in a year, comp offs, birthday leaves, daily/monthly incentives, spot incentives, no extension of shift timings, and medical benefits. If you are the right candidate, there is no constraint on the salary offered. The working days are 6 days a week. For further information or to apply for the position, please contact Priyanka (HR) at 9804149788. All your information will be handled confidentially as per EEO guidelines.,
Posted 4 days ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Role Overview: Adeeba E Services Pvt. Ltd is looking for Customer Service Executive / Technical Support Executive to join their Inbound Voice Process in US Shift. Your role will involve taking inbound calls from customers regarding printer, router, and antivirus issues, diagnosing the problems, recommending solutions, and selling technical support plans with relevant software. Key Responsibilities: - Take inbound calls from customers and provide assistance with printer, router, and antivirus issues - Diagnose the problems effectively and recommend the best plan to the customer - Sell technical support plans along with relevant software Qualifications Required: - Must have experience in Outbound Tech Support for more than 6 months to 1 year - Should be able to close their own calls efficiently - Good convincing and sales skills are necessary - H.S qualification is required - Good communication skills and flexibility for night shifts are essential Company Description: Adeeba E Services Pvt. Ltd is a globally reputed company providing IT solution services to clients worldwide. The retail sector is evolving rapidly, requiring every store to have its own ecommerce website. Adeeba is at the forefront of this transformation, offering you the opportunity to be part of changing the future of commerce. Join us in this exciting time for the retail industry and contribute to the growth and success of Adeeba-E-Services. Contact Ayesha (HR) at 9051449800 for further details and to apply for this position.,
Posted 4 days ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
As an Inbound Technical Support Associate at Adeeba E-Services Pvt. Ltd., you will be responsible for handling inbound calls related to printer, router, and antivirus issues from customers. Your key responsibilities will include diagnosing the problems effectively, providing suitable solutions, and recommending the best technical support plan and software to the customers. It is essential to have experience in outbound tech support for at least 6 months to 1 year, possess strong sales and convincing skills, and be familiar with blue screen errors and pop-up calls. Furthermore, troubleshooting experience with various technical issues such as computers, printers, broadband, routers, emails, Mac, iPhone, and iPad is required. Key Responsibilities: - Handle inbound calls addressing printer, router, and antivirus issues - Diagnose problems accurately and recommend appropriate technical support plans - Close calls effectively and efficiently - Utilize strong convincing and sales skills - Troubleshoot technical issues related to a variety of devices and services - Meet monthly performance targets Qualifications Required: - Minimum 6 months to 1 year of experience in outbound tech support - Proficiency in closing calls independently - Strong sales and convincing abilities - Knowledge of blue screen errors and pop-up calls - Experience in troubleshooting computer, printer, broadband, router, email, Mac, iPhone, and iPad issues In addition to the above, Adeeba E-Services Pvt. Ltd. offers a fixed salary ranging from Rs.15,000 to Rs.22,000 per month along with lucrative incentives. The work shift is based on US timings, and the company provides various benefits such as fixed salary credited on the 1st of every month, 24 leaves per year including comp-offs and birthday leaves, daily/monthly incentives, spot incentives, and medical benefits. There is no extension of shift timings, and the right candidate can expect an attractive salary package. As an equal opportunity employer, we assure you that all your information will be kept confidential in accordance with EEO guidelines. For more details or to apply for the position, please contact Priyanka (HR) at 9804149788.,
Posted 4 days ago
1.0 - 5.0 years
0 - 0 Lacs
noida, delhi, gurugram
On-site
US TECHNICAL SALES EXPERIENCE MANDATORY WOULD BE RESPONSIBLE FOR INDIVIDUAL SALES TARGET. Experience in PPC /Printer,antivirus QB sales /support must. salary up to 50 k+Unlimited Incentives DELHI NCR Call/what's App Nandini Parashar 9773634524
Posted 5 days ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Role Overview: You will be working as a Tech Support Associate for Inbound Technical Support Process in US Shift at Adeeba E-Services Pvt. Ltd. You will be responsible for taking inbound calls from customers regarding printer, router, and antivirus issues, diagnosing the problems, recommending suitable plans, and selling technical support plans and software. Key Responsibilities: - Handle inbound calls from customers and assist them with printer, router, and antivirus issues - Diagnose technical problems and provide customers with the best solutions - Recommend and sell technical support plans along with relevant software - Utilize your outbound tech support experience of 6 months to 1 year to effectively close calls - Apply your convincing and sales skills to maximize customer satisfaction - Demonstrate knowledge of BLUE SCREEN ERRORS and POP UP CALLS - Troubleshoot technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad Qualifications Required: - Experience in outbound tech support for more than 6 months to 1 year - Ability to close calls efficiently - Strong convincing and sales skills - Knowledge of BLUE SCREEN ERRORS and POP UP CALLS - Proficiency in troubleshooting technical issues related to various devices and systems - Willingness to work in US Shift Company Description: Adeeba E-Services Pvt. Ltd. is an International Contact center based in India and the US, catering to offshore consumers and businesses through Telemarketing services since 2014. The company prides itself on high customer satisfaction, reliable services, and continuous research and development to enhance productivity and customer support. Adeeba E-Services is committed to providing IT-enabled support systems as a one-stop solution for its customers. Contact: Priyanka (HR) @ 9804149788 Note: All information provided will be kept confidential according to EEO guidelines.,
Posted 5 days ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Role Overview: As a Customer Service Executive / Technical Support Executive at Adeeba E-Services Pvt. Ltd., your main responsibility will be to handle inbound calls from customers experiencing printer, router, and antivirus issues. You will be required to diagnose the problems effectively and provide appropriate solutions to the customers. Additionally, you will need to recommend the best technical support plan and relevant software to the customers. Key Responsibilities: - Take inbound calls and address printer, router, and antivirus issues - Diagnose problems accurately and recommend suitable solutions - Sell technical support plans and relevant software to customers Qualifications Required: - Minimum 6 months to 1 year of experience in outbound tech support - Ability to independently close calls - Strong convincing and sales skills Company Description: Adeeba E-Services Pvt. Ltd. is an International Contact center operating from India and US, catering to offshore consumers and business entities through telemarketing services since 2014. The company has established a reputation for high customer satisfaction, unmatched services, and support functions. Adeeba E-Services prides itself on trust, accountability, and reliability in product offerings and technical services, leading to enhanced performance and increased productivity through continuous research and development efforts. The company serves as a one-stop platform for all customer solutions with a focus on continual delivery of IT-enabled support systems. For further queries or to apply for the position, please contact Priyanka (HR) at 9804149788. All information provided will be handled confidentially in accordance with EEO guidelines.,
Posted 5 days ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Adeeba E-Services Pvt. Ltd. is an International Contact center based out of India and the US. We cater to offshore consumers and business entities through Telemarketing services since 2014. Within a short span of time, our company has built its foundation on a high level of customer satisfaction, unmatched services, and support functions. We believe in trust, accountability, and reliability of our products and technical services, enhancing the performance of our in-house talents and increasing productivity through continuous research and development. We take pride in being the single point platform for all solutions to our customers, offering continual delivery in IT-enabled support systems. We are currently hiring for the position of Inbound Technical Support Associate for the US Shift. If you are looking to work in a growing company that offers great benefits and numerous opportunities, this could be the perfect role for you. **Job Profile:** - Taking inbound calls from customers regarding printer, router, and antivirus issues - Diagnosing the problems effectively and recommending the best plan to resolve the issue - Selling technical support plans along with relevant software to customers **Candidate Profile:** - Must have prior experience in Outbound Tech Support for a minimum of 6 months to 1 year - Proficient in closing their own calls - Possess excellent convincing and sales skills **Salary:** Rs. 15,000-22,000/month (fixed) + Huge Incentives **Shift:** US Shift **Benefits and Facilities:** - Fixed Salary credited on the 1st of every month in the Salary Account with huge incentives - 24 leaves in a year along with compensatory offs and birthday leaves - Daily/Monthly Incentives - Spot Incentives - No extension of shift timings - Medical benefits - Salary is not a constraint for the right candidate - Working Days: 6 days a week For further details and to apply for the position, please contact Priyanka (HR) at 9804149788. **Additional Information:** Rest assured that all your information will be kept confidential as per EEO guidelines.,
Posted 6 days ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Job Description: Adeeba E-Services Pvt. Ltd. is an international contact center based in India and the US, serving offshore consumers and businesses through telemarketing services since 2014. The company has quickly established a reputation for high customer satisfaction, unmatched services, and reliable support functions. By prioritizing trust, accountability, and the quality of its products and technical services, Adeeba has significantly improved the performance of its employees and increased overall productivity through continuous research and development efforts. Offering a comprehensive range of IT-enabled support systems, Adeeba E-Services Pvt. Ltd. is committed to providing solutions to its customers with consistent delivery. We are currently seeking candidates for the position of Inbound Technical Support Associate for the US Shift. This is an immediate hiring opportunity at a rapidly growing company that provides excellent benefits and numerous advancement prospects. Job Responsibilities: - Handling inbound calls from customers experiencing printer, router, and antivirus issues - Diagnosing technical problems and recommending appropriate solutions to customers - Upselling technical support plans and relevant software to customers Candidate Requirements: - Minimum 6 months to 1 year of experience in outbound tech support - Proven ability to independently close calls - Strong persuasion and sales skills - Familiarity with blue screen errors and pop-up calls - Experience troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac devices, iPhones, and iPads Salary: Rs. 15,000-22,000 per month (fixed) + Lucrative incentives Shift: US Shift Benefits: - Fixed monthly salary deposit on the 1st of every month - Generous incentives including daily and monthly bonuses - Immediate spot incentives - No shift timing extensions - Medical benefits - Salary negotiable for the right candidate - 6 working days with 24 leaves per year, comp offs, and birthday leaves For more information and to apply, please contact Priyanka (HR) at 9804149788. All information provided will be treated as confidential in accordance with EEO guidelines.,
Posted 1 week ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
You are invited to join Adeeba E Services Pvt Ltd as a Customer Service Executive / Technical Support Executive for the Inbound Voice Process (Tech Support) during the US shift. In this role, you will be responsible for handling inbound calls from customers facing issues with printers, routers, and antivirus software. Your tasks will involve diagnosing the problems, suggesting suitable solutions, and offering technical support plans and relevant software to the customers. As part of our team, you can enjoy a fixed salary credited on the 1st of every month to your salary account, along with 24 leaves per year, compensatory offs, birthday leaves, attractive incentives, and a friendly working environment. There will be no extension of shift timings, ensuring a healthy work-life balance. To be considered for this position, you should have prior experience in outbound tech support for a minimum of 6 months to 1 year. It is essential to possess the ability to efficiently close your own calls and showcase good convincing and sales skills. Immediate availability for joining is required for all interested candidates. The salary offered for this role ranges from Rs. 15,000 to 22,000 per month (fixed), in addition to substantial incentives. You will be working in the US shift from 9:00 pm to 7:00 am, six days a week. The qualification required for this position is HS, and good communication skills are essential. Being flexible for night shifts is also a prerequisite. If you are ready to take on this exciting opportunity, please contact Ayesha (HR) at 9051449800 to learn more and initiate the application process. We look forward to welcoming you to our team at Adeeba E Services Pvt Ltd.,
Posted 1 week ago
0.0 years
1 - 2 Lacs
chennai
Work from Office
Hiring Desktop Support Engineers (Freshers) to provide hardware/software support. Troubleshoot system issues, manage installations, and ensure smooth IT operations across users. Candidates who are passed out from 2017 - 2024 can apply. Required Candidate profile Any Graduate/Diploma in IT/CS with basic hardware, OS & networking knowledge. Strong communication, problem-solving, and eagerness to learn. Females are not eligible for this role.
Posted 1 week ago
1.0 - 5.0 years
1 - 5 Lacs
gurgaon/gurugram
Work from Office
BPO Hiring For Technical E- Commerce Voice process 5.00 LPA Gurugram Grad./UG/BE/Btech With 1Yr. Exp in International Bpo With Technical Voice Process Must. Both Side Cab 24/7 5 DAYS Call Dipankar @ 9650094552 jobsatsmartsource@gmail.com
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As an IT Support Specialist, you will be responsible for understanding the ticket process and SLAs related to incidents and service requests, as well as striving for First Call Resolution (FCR). You will troubleshoot desktops, laptops, printers, scanners, servers, and network issues in collaboration with the core team and principle vendors. Your role will involve providing technical support for Windows Server, Active Directory, DHCP, and Networking. Additionally, you will be tasked with assembling computers, maintaining company peripherals such as printers and scanners, and creating user profiles for customizing desktop settings. Ensuring the functionality of desktop systems across departments by conducting regular evaluations and maintenance will be part of your routine. You will also plan and execute repairs and system upgrades, utilizing helpdesk systems to prioritize workload and update queries and calls efficiently. In this role, you will install and configure various software applications like MS Office 2000/XP, MS Projects, MS Outlook for email access, and Internet Explorer. Your keen eye for detail will help you identify and suggest possible improvements in processes and procedures to enhance overall efficiency.,
Posted 1 week ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Adeeba E-Services Pvt. Ltd. is an international contact center with operations in India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and business entities. Our commitment to high levels of customer satisfaction and exceptional services has been the cornerstone of our success. We prioritize trust, accountability, and reliability in all our interactions, thereby enhancing the performance of our team and improving the productivity of our products through continuous research and development efforts. We are currently looking to hire individuals for the position of Inbound Technical Support Associate for the US Shift. This is an immediate opening with ample growth opportunities and attractive benefits. **Job Profile:** - Handling inbound calls related to printer, router, and antivirus issues. - Diagnosing technical problems and providing appropriate solutions to customers. - Recommending and selling technical support plans and relevant software. **Candidate Profile:** - Minimum 6 months to 1 year experience in outbound tech support. - Ability to independently close customer calls. - Strong persuasion and sales skills. - Proficiency in dealing with blue screen errors and pop-up calls. - Experience in troubleshooting various technical issues such as computer, printer, broadband, router, email problems, Mac, iPhone, and iPad. **Salary and Shift Details:** - Salary Range: Rs. 15,000-22,000 per month (fixed) + Lucrative Incentives - Shift Timing: US Shift **Benefits and Facilities:** - Fixed monthly salary credited on the 1st of every month. - Generous incentives on a daily/monthly basis. - Immediate incentives for exceptional performance. - No shift timing extensions. - Comprehensive medical benefits. - Competitive salary package for the right candidate. - 6 working days per week. - 24 leaves in a year, comp offs, and birthday leaves. For more information and to apply for this position, please contact Priyanka (HR) at 9804149788. *Additional Information:* Rest assured, all your information will be treated confidentially in accordance with EEO guidelines.,
Posted 1 week ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Adeeba E-Services Pvt. Ltd. is an International Contact center based out of India and US, catering to offshore consumers and business entities through Telemarketing services since 2014. The company has established a strong foundation based on high levels of customer satisfaction, unmatched services, and support functions. Trust, accountability, and reliability are key principles guiding the company's products and technical services. This commitment has not only improved the performance of in-house talents but also increased the overall productivity through continuous research and development efforts. Adeeba E-Services aims to be a one-stop platform for all customer solutions, providing continual IT-enabled support systems. We are currently seeking candidates for the position of Inbound Technical Support Associate for the US Shift. This is an immediate hiring opportunity at a growing company that offers attractive benefits and numerous career advancement prospects. Job Profile: - Handling inbound calls related to printer, router, and antivirus issues from customers. - Diagnosing customer problems and offering appropriate solutions. - Recommending and selling technical support plans and relevant software. Candidate Profile: - Required experience of more than 6 months to 1 year in Outbound Tech Support. - Ability to independently handle and close customer calls. - Strong persuasive and sales skills. - Knowledge of Blue Screen Errors and Pop-Up Calls. - Proficiency in troubleshooting technical issues including Computer, Printer, Broadband, Router, Email, Mac, iPhone, and iPad. - Salary Range: Rs. 15,000-22,000/month (fixed) + Lucrative Incentives. - Shift: US Shift. Benefits and Facilities: - Fixed Salary credited on the 1st of every month. - Generous Incentive structure. - 24 leaves annually, including comp offs and birthday leaves. - Daily and Monthly Incentives. - Spot Incentives. - No Extension of Shift Timings. - Medical Benefits. - Salary: Compensation not a constraint for the right candidate. - Working Days: 6 days a week. For further details and to apply, please contact Priyanka (HR) at 9804149788. All information provided will be kept confidential in accordance with EEO guidelines.,
Posted 1 week ago
1.0 - 5.0 years
2 - 6 Lacs
noida, new delhi, gurugram
Work from Office
Hi Folks, Call/what's app 9903044494 Min 1 years Experience in Tech Sales Agents Printers/Antivirus/Gift card is must Sal upto 50k + incentives Location-Noida/Delhi/Gurgaon Required Candidate profile Call/what's app 9903044494
Posted 2 weeks ago
1.0 - 5.0 years
0 - 0 Lacs
delhi, noida
On-site
International Tech Sales Agent (Antivirus , Printer Calls) Technical Sales/ Inbound Printer .Antivirus Calls /Technical Support Daily/Monthly Incentives salary up to 50 k+Unlimited Incentives DELHI NCR Call/what's App Nandini Parashar 9773634524
Posted 2 weeks ago
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