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Line of Service Advisory Industry/Sector FS X-Sector Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Responsibilities Travel Requirements: India and abroad as per project requirements Job Description & Responsibilities Experience in banks/NBFCs/fintech and good understanding of lending products (including Credit policies) in the BFSI space Hands on experience in defining processes for lending products and requirements gathering for functionalities related to loan systems such as but not limited to Loan Origination System (LOS), Loan management system (LMS) Effective use of business modelling and requirements management techniques such as process and workflow modelling, use cases, user story definition, etc. Gather, review, and align Business Requirements from Business/Product following internal standard operating procedures Requirement Analysis through analyzing BRDs/Gap Documents Act as liaison/agent between Development and Business for requirements and assumptions clarification or validation, compromise, or agreement mediation, and to close information gaps Work with technical team, business users, vendors to resolve various issues with the project deliverables Providing functional support during the development and testing phases Strong communication, written and document management skills. Ability to track and manage delivery of multiple simultaneous projects Defining the governance framework for project management, change management, release management. Ensuring adherence to framework and identify areas of continuous improvement End-to-end management of digital transformation projects/program ensuring complete control of various constraints Manage project lifecycle activities from conceptualization to implementation and support by facilitating tracking, coordinating, and reporting project activities to meet business deadlines and complying with IT governance policies and processes Act as point of contact between the client, vendor team, other stakeholders involved in the project and manage day-to-day project activities Sharing project status of critical projects with Senior management Setting up governance framework and scorecard-based compliance index to assess adherence to process framework. Educating business and IT on processes and best practices Support on proposal building. Previous experience with Big-4, Banks, NBFCs and LOS, LMS product companies is preferred Mandatory Skill Sets Digital Transformation & Lending, knowledge of Retail and Corporate banking product and processes. Preferred Skill Sets Digital Transformation & Lending, CRM implementation. Years Of Experience Required 4-8 years of experience Education Qualification Btech/MBA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Technology, Master of Business Administration Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills Banking Products, Digital Lending, Digital Transformation, Retail Banking Products Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less
