Implementation Engineer – Growth-Stage B2B Software Product

About Metquay Inc. Metquay Inc. is a rapidly growing SaaS company revolutionizing the calibration and metrology industry. Our flagship product empowers calibration labs and asset owners to manage, automate, and streamline their operations with precision and compliance. As we continue to expand globally, we’re looking for passionate individuals to join our journey of innovation and excellence. Position Overview We are seeking a highly analytical and detail-oriented Implementation Engineer to lead the implementation process for our customers. This role focuses on transforming complex Excel-based calibration templates into Metquay’s intelligent worksheet engine. You will play a critical role in ensuring a smooth onboarding experience for customers by understanding their calibration data, logic, and workflows, and accurately configuring them in our platform. Key Responsibilities Analyze Excel calibration sheets and identify data structures, calculation logic, and reporting requirements. Collaborate with customers to gather requirements, validate worksheet outputs, and ensure data integrity and functionality. Work closely with the product and QA teams to test, document, and deploy worksheet configurations. Document all logic, formulas, and edge cases clearly for internal reference and future maintenance. Participate in customer calls and implementation check-ins as a technical expert and trusted advisor. Contribute to building a knowledge base of familiar patterns, formulas, and best practices to accelerate future implementations. Required Qualifications A diploma or a Graduate degree in Engineering, Mathematics, Physics, Computer Science, or a related technical field. Strong analytical and mathematical skills; ability to understand and reverse-engineer complex formulas and workflows. Proficiency in Microsoft Excel (advanced formulas, nested logic, conditional formatting, etc.). Excellent written communication and documentation skills. Ability to manage multiple implementation projects and prioritize effectively. Comfortable working in a fast-paced startup environment and collaborating with cross-functional teams. Attention to detail and a passion for delivering high-quality, customer-centric solutions. Preferred Qualifications Experience with calibration or metrology concepts. Exposure to SaaS platforms or custom workflow builders. Familiarity with scripting, low-code platforms, or formula languages is a plus (e.g., Excel macros, Python, JS). What We Offer Competitive salary and benefits. Opportunity to work on impactful solutions in a high-growth industry. A collaborative and innovation-driven team environment. Career growth opportunities in product, QA, or customer success tracks. Join us in shaping the future of calibration technology. Apply today! Show more Show less