Implementation Engineer

Company Description

Acrobuild is a groundbreaking platform designed to revolutionize the real estate industry by providing an all-in-one solution for real estate companies. Powered by AI and built with "automation at scale," Acrobuild supports the management of both single and multi-location projects, making it cost-effective for developers of all sizes. The platform covers the entire customer journey from pre-sales to post-sales, offering real-time data visibility and AI-driven prompts to enhance customer lifecycle management. Key features include automated lead assignments, workflow customization, sales funnel tracking, inventory control, financial management, and built-in marketing automation, all aimed at streamlining operations and improving efficiency.

Role Description

This is a full-time, on-site role for an Implementation Engineer based in Pune and Mumbai. The Implementation Engineer will be responsible for overseeing and managing software and project implementations, providing technical support, and offering exceptional customer service. The role involves close collaboration with clients to ensure the successful deployment of the Acrobuild platform, addressing any technical issues that arise, and ensuring the smooth transition of projects from start to finish.

Qualifications

• Experience in Software Implementation and Project Implementation
• Skills in Technical Support and Customer Service
• Proficiency in Project Management
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Ability to work collaboratively with cross-functional teams
• Bachelor's degree in Computer Science, Engineering, or related field
• Experience in the real estate industry is a plus