Implementation Analyst

NOW HIRING: Fare Filing / Fare Loading – Team Leader

Location:

Shift:

Company:

Apply Now!

hr@saachtt.com

📌 Subject Line: Application – Implementation Analyst

About Us

At Saach Travel Technologies, we don't just offer jobs, we build careers. As a leading ITES company specializing in the travel domain, we work with international clients across fare management, airline ticketing, GDS systems, revenue accounting, and much more.

We’re Looking For:

✅ Position Title: Implementation Analyst

✅ Experience: 1 to 3 years

Technical / Domain Skills Required:

• Proficiency with API tools: SOAPUI, Postman, TestGUI.
• Experience with monitoring and debugging tools: OpenSearch, Kibana.
• Knowledge of DevOps tools: JIRA, SQL, PowerBI, S3.
• Hands-on experience with customer support tools such as DevRev and Salesforce.
• Strong communication, teamwork, and problem-solving abilities.
• Experience with REST, SOAP, and XSLT integrations.
• Familiarity with continuous improvement and data analysis methodologies.

Key Responsibilities:

• Work closely with airlines and agencies to ensure seamless implementation of behavior plans and NDC APIs.
• Lead and execute technical implementations for API integrations (Amadeus, Sabre, Travelport, Expedia).
• Contribute to automation of test cases using SOAP-UI and reduce implementation time.
• Utilize OpenSearch, Kibana, and JIRA for issue identification, debugging, and tracking during live projects.
• Collaborate with Scrum Masters and Product Owners to prioritize bugs, enhancements, and stories.
• Conduct UAT, QA testing, and ensure 99%+ bug-free deployments.
• Develop and maintain API documentation, user manuals, and standard operating procedures for clients.
• Manage helpdesk tickets using tools such as DevRev and Salesforce, ensuring SLA adherence (95%+).
• Troubleshoot production issues raised by internal and external clients, improving resolution time by 30%.
• Act as a liaison between onshore and offshore teams, ensuring timely project delivery and support.
• Provide end-user training and continuous support to agencies and partners on new software functionalities.
• Conduct sandbox certifications and assist in onboarding clients to NDC API platforms.
• Perform data analysis, root cause identification, and performance optimization using Kibana and internal debugging tools.

🎓Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Experience in travel domain platforms (Emirates, Farelogix, Spotnana).
• Knowledge of NDC standards (17.2 and 21.3).
• Experience working in Agile/Scrum environments.

💼Work Details:

• Employment Type: Full-Time
• Work Mode: Remote – But will be required to travel for projects in India as well as abroad
• Shift Details: Fixed (unless in case of business exigency)
• Work Days: As per EU / Finnish time

Why Join Saach Travel Technologies?

• Work directly with global travel clients
• Fast-growing team with exposure to international processes
• Stable & rewarding career path in the travel-tech domain

share or tag them!