Immediate Hiring For Email & Chat / Voice Process Fresher/Exp

Immediate Hiring for Email & Chat Process / Non-Voice Process

Hindi, Telugu, Kannada, Malayalam, Tamil ( Freshers / Experienced)

Walk-in with Resume & Walk-Out with Offer

Qualification - Any Degree 2025 Passed Outs Can also Apply / Any 3 Years Diploma

Experience - 0 to 4 Years

Permanent on Role Job

Internal Job Promotions

Salary - Fixed Salary

Avg English Communication+ Any Native Languages Like Hindi, Malayalam, Odia, Bengali, Telugu Kannada

PF +ESI +Gratuity

General Shift (9.30 Am to 6.30 Pm)

Sunday Weekoff + Monthly Paid Leaves

Roles and Responsibilities:

• Responsible for Attending In-outbound calls and regular follow up on leads assigned.
• Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
• Explaining the product features in detail and how to use the packages.
• Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
• Address all the issues / grievances of customers and provide the right customer experience.
• Capture the insights from customer interactions and share it with the internal team.
• Strictly adhere to the process requirements

Interview Location -

Matrimony.com

RR Tower 3, No.95,

7th floor, Guindy Industrial Estate, Water Works Road, SIDCO Industrial Estate.

Exact Landmark:

Chennai -600032

Reference- Mathivanan-9025990566

Mention Mathivanan on the top of your Resume

Company Overview:

Matrimony.com Ltd is India's first pure play Wed-Tech Company to get listed on BSE and NSE. Its flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). Over 3600 associates serve close to 4 million members. The company provides both matchmaking and marriage related services and is also complemented by 110+ company-owned retail outlets. Its flagship matchmaking services are Bharat Matrimony, Elite Matrimony and Community Matrimony. With a strong leadership in matchmaking, the company has fast expanded into the $55 billion marriage services Industry Wedding Bazaar the Largest Wedding Services Provider and Mandaps the Largest Online Wedding Venues Platform The goal is to build a billion-dollar revenue company and a long-lasting institution with a legacy for the generations to come.