At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy. As a talent generalist at PwC, you will focus on providing comprehensive talent support for leaders and guidance for employees, aligning talent strategies with business objectives. Your work will play a crucial role in improving employee retention, development and performance.Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Craft and convey clear, impactful and engaging messages that tell a holistic story.
- Apply systems thinking to identify underlying problems and/or opportunities.
- Validate outcomes with clients, share alternative perspectives, and act on client feedback.
- Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
- Deepen and evolve your expertise with a focus on staying relevant.
- Initiate open and honest coaching conversations at all levels.
- Make difficult decisions and take action to resolve issues hindering team effectiveness.
- Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
- Experience : 15+ Years
Scope of responsibility Coaching & Talent Development
Visible HC Leader who develops, communicates and executes the people strategy for the Center and is involved in all aspects of Center business, including interface with leadership and engagement partners
- Strategic and trusted advisor to senior leadership to shape the human capital strategy and priorities for the Center and operationalize execution to deliver the strategy and evolve the organizational culture
- Driving consistent center wide People strategy implementation in the Center, leveraging our tech-enabled environment and principles of human centered design
- Lead the People Leadership Team, LOS HC and other HC Centers of Excellence (CoE) to build effective people strategies, facilitate a One center AC approach, drive employee engagement and enable consistent execution
- Supporting teaming among Human Capital Core Leadership Team including Human Capital, Operations, Learning & Development, Talent Acquisitions, HC Compliance and Diversity
- Enabling the firm’s digital strategy through driving efficiency in the team with the use extensive use of technology (Workday and other HC enablement tools) and process automation
- Plan, monitor, and provide support and guidance for the execution of annual performance management processes including: development planning, periodic performance reviews, the annual year-end cycle inclusive of promotion decisions, and individual compensation reviews
- Provides thought leadership for the Center in all areas of human capital and high performing teams, including bringing creative solutions to strategic business and project needs
- Supporting the Center’s diversity and inclusion strategy to drive our inclusive leadership culture
- Collaborating with Internal Communications and Change team to co-develop messaging and change management to maximize the Human Capital Strategy impact
- Represents the Acceleration Center, working with other Global Delivery Centers in ensuring consistency of people model and experience
- Facilitate talent management and development related programs in the Center. Provide guidance and support the Center leadership with employment related issues including, underperformer management, counseling out, and disciplinary action where required
- Provides input into achievement of the Center's business model and budget
- Drives continuous improvement at the Center by conducting human capital performance analyses against targeted metrics & determining actionable items
Range Of Impact
- High degree of independence and influence over the Center partners and staff in the execution of Human Capital strategy. This role has center wide impact with global implications. The Leader is expected to work effectively with senior leadership to establish and execute the activities that enable the behaviors, structures, systems and competencies required to execute the operating model. This individual must have the viewpoint and experience to work with leaders in ensuring effective operation of this model.
