Human Resources Program Manager

Overview

CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture. You may choose to work from home in Mumbai; however, you will be required to travel to our Andheri East office twice a week for business requirements, meetings, or company/team events, or on short notice as needed.

We are looking for an experienced Program Manager to lead our people platforms and HR projects. This hybrid role focuses on platform integration, AI-enabled HR processes, and organization-wide project delivery to support our multicultural, globally distributed workforce. You'll spearhead HR technology ecosystem optimization and implement next-generation solutions that enhance employee experience and drive operational efficiency.

Responsibilities

Digital Transformation

• Develop and execute comprehensive HR technology roadmaps
• Lead end-to-end implementation of HR platform integrations (HRIS, ATS, performance management, LMS, SharePoint)
• Drive AI automation initiatives for better HR processes and employee experience
• Champion data-driven decisions through advanced analytics, predictive modeling, and real-time dashboards

Program Management

• Manage multiple concurrent projects while maintaining budget consciousness
• Coordinate cross-functional and international initiatives
• Establish program governance frameworks including stakeholder management, risk mitigation, and change management
• Manage platform vendor relationships, SLA adherence, and contract negotiations
• Optimize SharePoint and intranet platforms for remote-first collaboration
• Partner with leadership to align investments with business strategy
• Research emerging HR technologies including AI-powered recruitment, predictive analytics, and employee experience platforms
• Lead organizational change management for technology implementations across a diverse, multicultural workforce
• Measure and report ROI of HR technology with regular leader briefings

Qualifications And Prerequisites

• Degree in HR, IT, Business, or related field.
• 6+ years’ program management in digital transformation/HR tech integrations within multinational setups.
• Proven expertise in HRIS, ATS, performance management tools, and API integrations.
• Strong project management skills (PMP required); Agile/Scrum experience.
• Advanced analytics skills (Power BI or similar) with ability to present ROI.
• Demonstrated leadership in AI/automation initiatives (chatbots, predictive analytics).
• Exposure to multinational program management (APAC, EMEA, South Asia).
• Remote workforce technology and digital collaboration experience.
• Background in technology, consulting, or research-driven industries preferred.
• Excellent communication and stakeholder management; ability to simplify complex concepts.

Application Process

Before applying, please ensure you meet the role requirements listed above and have legal authorization to work in the country where this role is advertised. Our selection process typically involves an initial screening by a recruiter, a technical assessment, and two to three interview rounds.

Equal Opportunity

Our hiring practices reflect our commitment to providing equal opportunities and creating an environment where everyone can thrive, develop, and succeed. We celebrate the uniqueness of our team members and prohibit discrimination of any kind, based on race, color, religion, gender identity, sexual orientation, age, marital status, disability, or any other protected characteristic.

Accelerating from Anywhere

As a remote-first organization, these are essential attributes we look for in all our candidates.

• Taking ownership of your work with minimal supervision, showing strong ability to organize, prioritize and deliver results independently.
• Documenting work that brings everyone on the same page.
• Maturity to choose between synchronous and asynchronous collaboration.
• Effectively collaborating with colleagues across different time zones by setting dedicated hours for collaboration and keeping team members updated through your MS Teams status.

About CACTUS

Established in 2002, Cactus Communications (cactusglobal.com) is a leading technology company that specializes in expert services and AI-driven products which improve how research gets funded, published, communicated, and discovered. Its flagship brand Editage offers a comprehensive suite of researcher solutions, including expert services and cutting-edge AI products like Mind the Graph, Paperpal, and R Discovery. With offices in Princeton, London, Singapore, Beijing, Shanghai, Seoul, Tokyo, and Mumbai and a global workforce of over 3,000 experts, CACTUS is a pioneer in workplace best practices and has been consistently recognized as a great place to work.