Human Resources Administrative Assistant

This position is ON-SITE Working in the office 5 days / week.

You'll be well placed in our dynamic and friendly team.

Situated in the prestigious Silver Utopia Building, Chakala,

Andheri East, Mumbai – 400099, Maharashtra

The Human Resources Administrative Assistant

• Is an integral part of Ziksu’s Business operations and Office team.
• Provides quality customer service to all internal and external customers of Ziksu.
• Communicates effectively, models integrity and respect in all interactions.
• Prioritises work effectively.
• Has strong organisational skills.
• Has high attention to detail.
• Is an exceptional multitasker.
• Possesses excellent communication skills.
• Has excellent customer service skills.
• Has a polite telephone manner and is always well-presented.

The incumbent is expected to:

• Operate within Ziksu’s framework, policies, and procedures, ensuring effective transparency and accountability in all activity.
• Work collaboratively with staff in other departments to foster a compliance culture, achieve common goals and best practice. 
• Communicate effectively, with staff, at all levels across the organisation.
• Demonstrate initiative, autonomy, analytical problem-solving skills, and alignment with Ziksu’s strategic objectives.  
• Demonstrate a strong customer focus, always.
• Consider Ziksu’s objectives first when undertaking all duties, ensuring zero tolerance to non-compliance.
• Model integrity, professionalism, and respect in all interactions.
• Champion a compliance culture.
• Demonstrate exceptional research, conceptual and risk management skills. 
• Actively participate in providing innovative solutions to strategic and complex issues.
• Display a well-developed knowledge and understanding of the legislative framework, standards, risk management and best practice methodologies relevant to financial compliance.
• Support organisational change and continuous improvement by actively contributing to achieve Ziksu’s vision, mission, and priorities.

• Assisting with the day-to-day administrative tasks of the HR department, including data entry, document management, and record keeping.
• Supporting the recruitment process by assisting with job postings, scheduling interviews, and preparing onboarding paperwork for new hires.
• Maintaining accurate and up-to-date employee records and HR databases.
• Assisting with the preparation of HR reports and metrics.
• Providing administrative support to the HR team and other departments as needed. 
• Coordinating Interview schedules and general administration for Human Resources recruitment.
• Handling and/or redirecting queries and complaints via phone, email, and general correspondence.
• Taking and ensuring messages are passed to the appropriate staff member in a timely manner.
• Greeting all visitors, ensuring they sign in and receive a visitor pass, as per security and company protocol.
• Performing general and ad-hoc administration duties, as required.
• Maintaining statistics and reporting, as required.

• Strong organisational and time management skills, proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams), and experience with record keeping and data management.
• Proficient English with excellent written and verbal communication skills, with the ability to interact professionally with employees and management.
• Ability to maintain confidentiality of sensitive employee information.
• Ability to work collaboratively with others and contribute to a positive work environment.
• A diploma or Certificate IV in Business (Administration) with at least 1-year of recent, hands-on HR Support or Administrative experience. 

You MUST ANSWER the QUESTIONS attached and PROVIDE YOUR RESUME. Please note: Preference will be given to availability for an IMMEDIATE START (within 7 Days).

For any queries, please reach out to work@ziksu.com