Human Resource Manager ( Operations )

You will be joining a high-growth IT consulting and operations management firm that specializes in providing end-to-end digital transformation and technology solutions to global clients. As a key member of our HR team, you will play a crucial role in driving operational excellence, enhancing employee engagement, and ensuring compliance to support our rapid scaling while maintaining a people-first culture. Your responsibilities will include leading and managing various HR operations such as workforce planning, recruitment, onboarding, performance management, and offboarding. You will be tasked with developing, implementing, and maintaining HR policies, procedures, and best practices that are aligned with business goals and statutory requirements. Collaborating closely with business leaders, you will help forecast staffing needs, devise talent acquisition strategies, and oversee employee lifecycle management. Additionally, you will spearhead employee engagement initiatives, retention strategies, and recognition programs to nurture a high-performance work culture. Ensuring compliance with labor laws, statutory regulations, and internal audits will also be a critical aspect of your role. Furthermore, you will be responsible for mentoring, coaching, and fostering the continuous learning and operational excellence of the HR team. To excel in this role, you should possess at least 6 years of HR generalist or operations management experience in a dynamic environment, along with a Bachelor's degree in Human Resources, Business Administration, or a related field. A deep understanding of Indian labor laws, compliance, and statutory requirements is essential, as is proven expertise in recruitment, talent management, employee relations, and HRIS implementation. Strong interpersonal, communication, and stakeholder management skills are also crucial, alongside an analytical mindset with proficiency in HR metrics and reporting. Preferred qualifications include a Master's degree in HR Management, MBA, or equivalent, as well as certifications like SHRM-CP/SCP, CIPD, or other HR credentials. Experience in the IT/Technology or BPO sector and familiarity with HRIS platforms such as SAP SuccessFactors, Workday, or similar systems would be advantageous. Previous leadership experience in managing HR professionals is also desirable. In return, you can look forward to a collaborative and inclusive work environment that offers opportunities for professional growth. Our comprehensive benefits package includes health insurance, paid time off, and wellness initiatives, while on-site amenities like a cafeteria, wellness programs, and regular employee engagement events contribute to our vibrant company culture.,