HR Manager

Job Description: HR Officer Location: Multi-Branch (Head Office and All 6 Slimiphy Fitness Centres) Reporting To: Chief Executive Officer Department: Human Resources Employment Type: Full-Time Role Objective: To manage recruitment, onboarding, training, employee records, and branch audits while ensuring compliance with Slimiphy’s policies, fostering a positive workplace, and supporting client-facing staff to deliver exceptional service. Key Responsibilities Recruitment and Screening • Screen resumes and conduct initial interviews for roles like therapists and receptionists. • Coordinate with branch Counsellors to identify staffing needs monthly. • Post job ads on platforms like Indeed and local job boards. Onboarding and Training • Conduct onboarding sessions to explain Slimiphy’s policies, culture, and SOPs. • Organize role-specific training (e.g., client handling for telecallers, machine use for therapists). • Monitor training completion and assess staff readiness within 1 week of joining. Policy Communication • Explain Slimiphy’s HR policies (e.g., leave, grooming, code of conduct) to new hires. • Address employee queries on policies within 24 hours. • Ensure 100% policy compliance through regular checks and audits. Record Management • Maintain employee records (joining date, documents, leaves, salary) in HR software. • Track client-facing staff performance (e.g., attendance, client feedback) monthly. • Update records for staff exits and ensure smooth offboarding. Branch Audits and Compliance • Conduct monthly audits of branch operations to ensure adherence to SOPs, grooming standards, and workplace policies. • Verify compliance with health, safety, and grooming standards across all branches. • Report audit findings to the CEO and collaborate with branch managers to address non-compliance issues. Key Result Areas (KRAs) KRA Key Metric / Goal Recruitment Efficiency Fill 90% of open positions within 2 weeks of posting. Onboarding Completion Ensure 100% of new hires complete onboarding within 3 days. Policy Compliance Achieve 98% compliance with HR policies and SOPs monthly. Record Accuracy Maintain 100% accurate employee records, updated daily. Training Effectiveness Achieve 90% staff satisfaction with training programs (survey-based). Branch Audit Performance Achieve 95%+ compliance in monthly branch SOP and grooming audits. Actionable Steps to Achieve Results • Use a standardized screening checklist to evaluate candidates quickly. • Schedule onboarding within 24 hours of hiring and follow a structured agenda. • Conduct weekly record audits to ensure data accuracy in HR software. • Organize monthly training refreshers to reinforce SOPs and client service skills. • Hold bi-weekly meetings with Counsellors to align staffing with branch needs. • Perform monthly branch audits using a standardized checklist, focusing on SOP adherence, grooming, and safety compliance, and submit reports to the COO within 48 hours. Qualifications • Education: Bachelor’s degree in HR, Business Administration, or related field. • Skills: o Strong organizational and record-keeping skills. o Excellent communication and interpersonal skills. o Proficiency in HR software and Microsoft Office. o Knowledge of labor laws, fitness industry HR practices, and audit processes. o Ability to conduct thorough compliance audits and enforce standards.

Job Types: Full-time, Permanent

Pay: ₹14,779.35 - ₹55,968.85 per month

Benefits:

• Provident Fund

Work Location: In person