HR Generalist

The People Generalist will be responsible for collaborating across the People team to provide a broad range of people related services and serves as a first point of contact for team members regarding policies, programs, and processes. This role provides process-related support for general people activities, including onboarding, team member inquiries and relations, . The role is integral to creating positive team member experience and ensuring the people processes align with departmental and organizational objectives.

This role is in our Bangalore, Karnataka, India location and requires in-office work.
Key Responsibilities:

• Onboarding:
  Assist with the onboarding process to ensure that new team members have a smooth transition into the organization. Ensure data received from Application Tracking System (ATS) to Paybooks updated accordingly.
• Offboarding:
  Track and process exit of team members by coordinating with the leader and relevant departments (IT, People Team, etc.) Prepare Exit Paperwork, coordinate Exit Survey and Exit interviews, collect feedback. Maintain a record of offboarding activities to ensure accurate tracking and reporting for future reference.
• Team Member Relations:
  Managing day-to-day People Operations, leading our People channels of communication inboxes. Serve as a point of contact for team member inquiries and concerns, resolving issues as they arise. Consults and escalates to People Business Partners when needed. Partner with People Business Partners and/or leaders in supporting business operations Build strong partnerships across the organization to ensure successful collaborations with the People Team and all team members. Support team member engagement initiatives and foster a positive workplace culture. Conduct and summarize pulse checks/focus groups with individuals or small groups
• Performance Management:
  Assist with the administration of performance review and goal setting processes. Support tracking of all performance management, assist with performance improvement plans and warnings.
• Compliance/Audit:
  Ensure the organization complies with local, state, and federal employment laws. Maintain team member records electronically and via paper when needed, handle People audits, files, file requests, and generating ad hoc reports. Develop and manage Standard Operating Procedures for the People Team

Qualifications:
Bachelor's degree in human resources, Business Administration, or related field. 5-7 years of experience in HR or a related role. General knowledge of HR practices, employment laws, and regulations. General knowledge of Benefits administration General knowledge of Leave of Absence practices and laws. Strong interpersonal, communication, and problem-solving skills. Proficiency with HRIS systems and Microsoft Office Suite with intermediate excel skills a plus. bswift experience is a plus HR or Benefits certification (e.g., PHR, SHRM-CP) is a plus. Prior employee relation skills, involuntary terminations and/or engaging in difficult conversations is preferred

Key Competencies:
Excellent organizational and multitasking skills. Ability to work in a fast-paced, team-oriented environment. Strong ethical standards and high attention to detail. Ability to handle confidential and sensitive information with professionalism. Ability to work independently, autonomously and knowing when to consult with subject matter experts Ability to multi-task and work in many different general areas, taking work direction from multiple areas, with the ability to prioritize work