Hosting Manager

About Client:

Our Client is a AI first Innovation Engineering Services & Solutions company headquartered in Pittsburgh, our core purpose is to impact lives by transforming businesses through innovation. With a presence in 23 global locations, it boasts an engineering headcount of more than 5,500+ employees. The company engages with its clients through collaborative, white-box engagement models that include extended teams and turn-key projects. It excels in building new products and re-engineering legacy products using state-of-the-art technologies and innovation. Led by an entrepreneurial leadership team that prioritizes execution, outcomes, and continuous learning, It has been recognized as one of Pittsburgh’s fastest-growing companies by the Pittsburgh Business Times and as a leader in innovation by Smart Business Magazine.

•Job Title : Hosting Team Member

• Key Skills : LIMS, Hosting

• Job Locations : Chennai

• Experience : 2- 4 yrs

• Education Qualification : Any Graduation.

• Work Mode : Hybrid.

• Employment Type : Contract.

• Notice Period : Immediate - 15 Day

Job Description:

We are looking for a skilled Hosting Team Member to support the deployment, hosting, and maintenance of the LIMS application (a Laboratory Information Management System). The role involves managing application environments, ensuring system availability, supporting validation activities, and collaborating with cross-functional teams to provide seamless application hosting services in a regulated environment.

Key Responsibilities

Application Hosting & Environment Support

Install, configure, and maintain LIMS application environments (Database, Application, Report, and Client tiers).

Perform environment refresh, patching, and upgrades as per project and business requirements.

Ensure environments comply with IT security, and audit requirements.

Monitoring & Incident Management

Monitor system performance, logs, and scheduled jobs to ensure high availability.

Troubleshoot and resolve application hosting issues in coordination with infrastructure, DBA, and application teams.

Handle incident, problem, and change management as per ITIL processes.

User & Access Management:

Manage user provisioning, roles, and access rights in compliance with security policies.

Configure LDAP/SFTP connections for secure authentication and data transfer.

Backup, Recovery & Compliance

Ensure regular backups and disaster recovery readiness for LIMS environments.

Support IQ/OQ validation documentation and execution during deployments or upgrades.

Provide support for internal/external audits by maintaining SOPs and compliance records.

Collaboration & Documentation

Work with cross-functional teams (DBA, Infrastructure, Validation, Security) to resolve hosting issues.Document configurations, procedures, and environment details in knowledge repositories.

Provide shift handovers and on-call support for production-critical environments.

Interested candidates please share resume

swathinaidu@people-prime.com