Home
Jobs
Foundever logo

Hiring TECH Support For Quality Analyst WITH GOOD COMM Skills

1 - 5 years

4 Lacs

Chennai

Posted:3 months ago| Platform: Naukri logo

Apply

Skills Required

GOOD COMMUNICATION SKILLS UK SHIFTS QUALITY CHECK. INBOUND PROCESS QUALITY ANALYST DOCUMENTING FIXED WEEK OF ON SAT AND SUNDAY BPO CSP HELP DESK Calling CUSTOMER SUPPORT KPO INTERNATIONAL PROCESS BLENDED PROCESS QA Call Monitoring AUDITING Call Audit SEMI VOICE

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job description Hi, We are hiring experienced customer support professionals for UK shifts (1.30pm to 10.30pm / 2.30pm to 11.30pm) Experience - 1 yr & above (only from customer support background) Shift timings - 1.30pm to 10.30pm / 2.30pm to 11.30pm 5 days working in a week and saturday and sunday fixed off Free cab facility provided for pick and drop(*25km radius, door step pick and drop) Good communication skill in English is required We are looking for immediate joiners only Interested candidates can Share your resume through WhatsApp to pavithra Hr -7845935727(No calls pls) Job Responsibilities: Responsible for reviewing associate's quality of phone and/or non-voice interactions based on client established quality measures. Responsible for monitoring associate's compliance to business rules and processes, and report any breaches identified. Responsible for completing monitoring forms, including comments detailing associate performance and saving all results in the database for review and reporting. Assist in making recommendations for quality assurance improvement, particularly around their workflow and knowledge guides Being able to work at speed, accurately to agreed targets Excellent analytical skills, ability to synthesize data from various sources Excellent time management and organizational skills Knowledge Basic knowledge of computers and use of software. Knowledge of quality assurance standards and methodologies, would be an advantage Education: Higher secondary & above Interested candidates can Share your resume through WhatsApp to pavithra Hr -7845935727(No calls pls) Role: Customer Retention - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG Graduation Not Required

More Jobs at Foundever

Hiring For International Voice Process | Foundever | Hyd

Hyderabad

Experience: Not specified

|

INR 2 - 3 Lacs

Backend Developer

Chennai

3 - 5 yrs
|

INR 8 - 15 Lacs

Salesforce Developer

Chennai

5 - 8 yrs
|

INR 8 - 13 Lacs

Hiring experienced Customer/Tech support exe For Application Support

Chennai

1 - 6 yrs
|

INR 4 - 6 Lacs

Process Trainer- Technical support

Chennai

3 - 8 yrs
|

INR 0 - 1 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Good Communication Skills Interview Now

My Connections Foundever

Download Chrome Extension (See your connection in the Foundever )

chrome image
Download Now
Foundever
Foundever
foundever.com

Outsourcing and Offshoring Consulting

Miami FL

10001 Employees

159 Jobs

    Key People

  • Mike Small

    CEO

  • Gina Sweeney

    CFO

RecommendedJobs for You

Foundever logo

Hiring TECH Support For Quality Analyst WITH GOOD COMM Skills

Foundever

Chennai

TELUS Digital logo

Mega Walk -In (Sat)10th May ITechnical Support Voice

TELUS Digital

Noida

Eureka Outsourcing Solutions (EOS) logo

Domestic Bpo voice process - 12th Pass || Marathi & Hindi @Thane

Eureka Outsourcing Solutions (EOS)

Mumbai, Thane, Mumbai (All Areas)

Etraveli Group logo

Etraveli is hiring freshers For Backoffice| Travel Process

Etraveli Group

Mumbai

Finmech logo

Bpo Voice Process || HSC Pass || icici process

Finmech

Navi Mumbai, Thane, Mumbai (All Areas)

Inventiway Solutions logo

Non Voice Executive (Night Shift Only)

Inventiway Solutions

Navi Mumbai

Imaginators Try Going Beyond logo

Order Management

Imaginators Try Going Beyond

Pune, Bengaluru

KVC CONSULTANTS LTD logo

Technical Support @Hyderabad/Gaming Process

KVC CONSULTANTS LTD

Hyderabad

Murugappa Group logo

Ticketing Executive

Murugappa Group

Chennai

Info Edge logo

Walkin| Customer Support-Inbound Process| Naukri| Noida

Info Edge

Noida