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1.0 - 5.0 years
4 - 4 Lacs
Chennai
Work from Office
Job description Hi, We are hiring experienced customer support professionals for UK shifts (1.30pm to 10.30pm ) Experience - 1 yr & above (only from customer support background) Work from office only Shift timings - 1.30pm to 10.30pm / 2.30pm to 11.30pm Should be able to join immediately 5 days working in a week and saturday and sunday fixed off Free cab facility provided for pick and drop(*25km radius, door step pick and drop) Good communication skill in English is required We are looking for immediate joiners only Interested candidates can Share your resume through WhatsApp to pavithra Hr -7845935727(No calls pls) Job Responsibilities: Responsible for reviewing associate's quality of phone and/or non-voice interactions based on client established quality measures. Responsible for monitoring associate's compliance to business rules and processes, and report any breaches identified. Responsible for completing monitoring forms, including comments detailing associate performance and saving all results in the database for review and reporting. Assist in making recommendations for quality assurance improvement, particularly around their workflow and knowledge guides Being able to work at speed, accurately to agreed targets Excellent analytical skills, ability to synthesize data from various sources Excellent time management and organizational skills Knowledge Basic knowledge of computers and use of software. Knowledge of quality assurance standards and methodologies, would be an advantage Education: Higher secondary & above Interested candidates kindly share your updated cv to the below contact number -(H.R PAVITHRA)- 7845935727
Posted 1 week ago
0.0 - 2.0 years
1 - 2 Lacs
Bhiwandi
Work from Office
Position: International Sales Specialist Location: Mumbai - Bhiwandi About Qrata Qrata matches top talent with global career opportunities from the world's leading digital companies including some of the world's fastest growing start-ups using qrata's talent marketplaces. To sign-up please visit Qrata Talent Sign-Up Client we are Hiring for: It is a sustainability solutions company that helps brands replace plastics with viable alternatives. They have deep technical expertise in converting plant fibers into sustainable packaging. With thier in-house team of experts and our large manufacturing network in Asia, they are helping Fortune 500 brands globally meet their sustainable packaging goals. its founding team has deep domain knowledge & experience in building global businesses. have worked across startups, strategy consulting, reputed CPG firms such as Unilever, P&G and J&J, and have built multiple businesses from the ground-up. they are deeply passionate about creating a meaningful impact on the planet, while being profitable. Role & responsibilities You will ensure that all processes, products, and operations meet the highest standards of quality, compliance, and efficiency. As we scale our manufacturing footprint, you will be instrumental in building robust quality systems, driving continuous improvement, and ensuring delivery of world-class, sustainable packaging solutions. What You'll Do Responsible for managing quality of products sold by company Develop & implement quality management program for moulded fibre products Regularly inspect processes and outputs to ensure compliance with internal and external standards Developing and maintaining quality standards for inspection Collaborate closely with product development, production, sales and compliance teams Ensure product produced is as per specifications agreed with customers Maintain quality documentation for supplies happening from India factories to customers globally Documenting and reporting product quality issues Identify root causes of quality problems and implement corrective actions Lead factory quality management certifications like ISO, BRC etc. Develop and implement quality audit of material suppliers, report findings and ensure corrective actions Preferred candidate profile ITI , Diploma , Food Technologist from reputed institutes like ICT, CFTRI etc. 0-2 years of industry experience in Quality Assurance in a high-growth work environment Knowledge of moulded fibre manufacturing is preferred but not mandatory Consistent track record of delivering quality related projects Problem solving ability and strategic thinking Self-starter, high ownership & hungry for personal growth Strong communication skills and ability to deal with ambiguity
Posted 1 week ago
3.0 - 4.0 years
3 - 5 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Key Responsibility Areas (KRAs) Key Account Manager 1. Onboarding of Enrolled Candidates The Key Account Manager will be responsible for ensuring the smooth onboarding of all enrolled candidates into the designated hospitals. This includes end-to-end coordination, timely communication, and resolving any onboarding-related issues to guarantee a positive candidate experience. 2. Stakeholder Coordination Managing effective communication and coordination with key stakeholders such as hospital representatives, internal departments, and external partners will be a critical aspect of the role. The Key Account Manager will ensure that all parties are aligned on deliverables, timelines, and expectations through proactive engagement. 3. Documentation & Drafting The role involves meticulous handling of all documentation including candidate records, contracts, MOUs, and regulatory paperwork. The Key Account Manager must ensure all documents are accurate, timely, and compliant with the organization's and partner hospitals requirements. 4. Financial Coordination with Stakeholders This includes working closely with the finance departments of hospitals and internal teams to facilitate invoice generation, payment tracking, and financial reporting. The Key Account Manager will ensure all financial operations related to the accounts are transparent, timely, and reconciled. 5. Account Management & Performance Tracking The Key Account Manager will oversee the overall relationship and performance of the assigned hospital accounts. This involves regular performance monitoring, issue resolution, and identifying opportunities for improvement or growth in each account. Qualification: Bachelors Proficiency in English is mandatory
Posted 2 weeks ago
- 2 years
1 - 2 Lacs
Bhiwandi
Work from Office
Role & responsibilities You will ensure that all processes, products, and operations meet the highest standards of quality, compliance, and efficiency. As we scale our manufacturing footprint, you will be instrumental in building robust quality systems, driving continuous improvement, and ensuring delivery of world-class, sustainable packaging solutions. What Youll Do Responsible for managing quality of products sold by Cirkla Develop & implement quality management program for moulded fibre products Regularly inspect processes and outputs to ensure compliance with internal and external standards Developing and maintaining quality standards for inspection Collaborate closely with product development, production, sales and compliance teams Ensure product produced is as per specifications agreed with customers Maintain quality documentation for supplies happening from India factories to customers globally Documenting and reporting product quality issues Identify root causes of quality problems and implement corrective actions Lead factory quality management certifications like ISO, BRC etc. Develop and implement quality audit of material suppliers, report findings and ensure corrective actions Preferred candidate profile ITI , Diploma , Food Technologist from reputed institutes like ICT, CFTRI etc. 0-2 years of industry experience in Quality Assurance in a high-growth work environment Knowledge of moulded fibre manufacturing is preferred but not mandatory Consistent track record of delivering quality related projects Problem solving ability and strategic thinking Self-starter, high ownership & hungry for personal growth Strong communication skills and ability to deal with ambiguity
Posted 1 month ago
6 - 8 years
12 - 18 Lacs
Bhiwandi
Work from Office
Role Overview We are seeking a results-oriented and experienced Quality Assurance Manager to lead the development and implementation of Cirklas Quality Management System. You will ensure that all processes, products, and operations meet the highest standards of quality, compliance, and efficiency. As we scale our manufacturing footprint, you will be instrumental in building robust quality systems, driving continuous improvement, and ensuring delivery of world-class, sustainable packaging solutions. Roles & responsibilities Responsible for managing quality of products sold by Cirkla Develop & implement quality management program for moulded fibre products Regularly inspect processes and outputs to ensure compliance with internal and external standards Developing and maintaining quality standards for inspection Collaborate closely with product development, production, sales and compliance teams Ensure product produced is as per specifications agreed with customers Maintain quality documentation for supplies happening from India factories to customers globally Documenting and reporting product quality issues Identify root causes of quality problems and implement corrective actions Lead factory quality management certifications like ISO, BRC etc. Develop and implement quality audit of material suppliers, report findings and ensure corrective actions. Preferred candidate profile Food Technologist from reputed institutes like ICT, CFTRI etc. 6-8 years of industry experience in Quality Assurance in a high-growth work environment Knowledge of moulded fibre manufacturing is preferred but not mandatory Consistent track record of delivering quality related projects Problem solving ability and strategic thinking Self-starter, high ownership & hungry for personal growth Strong communication skills and ability to deal with ambiguity.
Posted 1 month ago
1 - 5 years
4 - 4 Lacs
Chennai
Work from Office
Job description Hi, We are hiring experienced customer support professionals for UK shifts (1.30pm to 10.30pm ) Experience - 1 yr & above (only from customer support background) Work from office only Shift timings - 1.30pm to 10.30pm / 2.30pm to 11.30pm Should be able to join immediately 5 days working in a week and saturday and sunday fixed off Free cab facility provided for pick and drop(*25km radius, door step pick and drop) Good communication skill in English is required We are looking for immediate joiners only Interested candidates can Share your resume through WhatsApp to pavithra Hr -7845935727(No calls pls) Job Responsibilities: Responsible for reviewing associate's quality of phone and/or non-voice interactions based on client established quality measures. Responsible for monitoring associate's compliance to business rules and processes, and report any breaches identified. Responsible for completing monitoring forms, including comments detailing associate performance and saving all results in the database for review and reporting. Assist in making recommendations for quality assurance improvement, particularly around their workflow and knowledge guides Being able to work at speed, accurately to agreed targets Excellent analytical skills, ability to synthesize data from various sources Excellent time management and organizational skills Knowledge Basic knowledge of computers and use of software. Knowledge of quality assurance standards and methodologies, would be an advantage Education: Higher secondary & above Interested candidates can Share your resume through WhatsApp to pavithra Hr -7845935727
Posted 2 months ago
6 - 8 years
30 - 35 Lacs
Pune
Work from Office
For more details on the JD kindly logon to the URL Link below: https://www.swathisolutions.com/careers/job?jid=401 Required Candidate profile For more details on the Candidate Profile kindly logon to the URL Link below: https://www.swathisolutions.com/careers/job?jid=401
Posted 3 months ago
1 - 5 years
4 - 4 Lacs
Chennai
Work from Office
Job description Hi, We are hiring experienced customer support professionals for UK shifts (1.30pm to 10.30pm / 2.30pm to 11.30pm) Experience - 1 yr & above (only from customer support background) Shift timings - 1.30pm to 10.30pm / 2.30pm to 11.30pm 5 days working in a week and saturday and sunday fixed off Free cab facility provided for pick and drop(*25km radius, door step pick and drop) Good communication skill in English is required We are looking for immediate joiners only Interested candidates can Share your resume through WhatsApp to pavithra Hr -7845935727(No calls pls) Job Responsibilities: Responsible for reviewing associate's quality of phone and/or non-voice interactions based on client established quality measures. Responsible for monitoring associate's compliance to business rules and processes, and report any breaches identified. Responsible for completing monitoring forms, including comments detailing associate performance and saving all results in the database for review and reporting. Assist in making recommendations for quality assurance improvement, particularly around their workflow and knowledge guides Being able to work at speed, accurately to agreed targets Excellent analytical skills, ability to synthesize data from various sources Excellent time management and organizational skills Knowledge Basic knowledge of computers and use of software. Knowledge of quality assurance standards and methodologies, would be an advantage Education: Higher secondary & above Interested candidates can Share your resume through WhatsApp to pavithra Hr -7845935727(No calls pls) Role: Customer Retention - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG Graduation Not Required
Posted 3 months ago
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