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Foundever
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Hiring experienced Customer/Tech support exe For Application Support

Job Expired: This job listing has expired.

Hiring experienced Customer/Tech support exe For Application Support

Foundever

1 - 6 years

4 - 6 Lacs

Chennai

Posted:4 months ago| Platform:

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Skills Required

tech support L1 Support Saas Applications technical support application support product support cloud analyst App Support Cloud Support L2 Troubleshooting helpdesk customer support account management saas support service desk enterprise support Software Support

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are Hiring experienced candidates from customer support / Technical support background for Application support process.

Experience 1yr & above(Freshers donot apply)

Looking for only immediate joiners

Applicants should possess excellent communication skills in English

5 days working and 2 days week off (rotational week offs )
Should be flexible for night shifts ( No Day shift)
Transport: Free Door step pick up and drop Cab facility is provided within 25km* of boundary limit.
Mode of work Work from office(No work from home option)

Salary: 4.5 lakhs- 6 lakhs per annum (Based on experience)

Work Location:

Responsibilities.

Responsible for responding to and resolving customer requests for assistance with technical issues related to their solution.
Troubleshoot and resolve application /software related issues utilizing company systems, utilities and support processes with assistance
Should possess excellent customer services skills
Oral and written communication skills that demonstrates a professional demeanor and the ability to interact with others both internally and externally
Collaboration skills, applied successfully within a team as well as other areas
Organizational, multi-tasking, and time management skills
Critical thinking and problem-solving skills
Basic knowledge of computer and applications, methodologies, and concepts; actively learning

Interested candidates whatsapp your resumes to Pavithra(HR) @ 7845935727

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