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Hiring SR Customer Support Representative For Leading E Commerce Firm

Hiring SR Customer Support Representative For Leading E Commerce Firm

Rivera Manpower Services

2 - 6 years

5 - 6 Lacs

Bengaluru

Posted:1 week ago| Platform:

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Skills Required

International voice International BPO upselling Customer Service client handling inbound customer care e commerce client retention US Process amazon Customer Support b2c b2b collections outbound startup International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Warm Greetings from Rivera Manpower Services! We are hiring for a leading E-commerce Customer Support Voice Process in US shifts with one of the top global brands! If you're passionate about customer service and looking to build a career with a dynamic and fast-growing e-commerce leader, this is the opportunity for you. Role: Customer Support Executive Voice (E-commerce) Location: Kormangala Shift: US Shifts (Night Shift) CTC: Up to 6 LPA + Attractive Incentives Joiners: Immediate Joiners Preferred Work Mode: Work from Office Job Responsibilities: Handle inbound and outbound customer calls regarding orders, returns, payments, and general queries. Provide timely and effective resolutions ensuring customer satisfaction. Troubleshoot issues related to e-commerce transactions. Escalate unresolved issues as per SOPs and follow up for closure. Maintain accurate logs and adhere to process quality standards. Requirements: Minimum 1 year of experience in international voice process (preferably in E-commerce/Customer Support). Excellent communication skills (verbal and written). Strong problem-solving and customer handling skills. Willingness to work in US night shifts . Immediate availability preferred. Call and book your interview slots now! Contact: 7829336202 / 7829336034 / 9380300644 (Available 10 AM – 6 PM, Monday to friday) We look forward to helping you take the next step in your career! – Team Rivera Manpower Services

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Rivera Manpower Services

www.riveramanpower.com

Staffing and Recruiting

New Orleans

50-100 Employees

236 Jobs

Key People

Maria Rivera

CEO
John Doe

HR Director

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