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Hiring For Process Trainer

Hiring For Process Trainer

NLB Services

6 - 11 years

4 - 9 Lacs

Noida

Posted:5 hours ago| Platform:

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Skills Required

Process Training process trainer Banking Process Customer Service Training Us Banking Bfsi Soft Skills Training Banking Sector Banking And Finance banking domain Product Training Training Bpo Training International Banking Corporate Training Training Delivery

Work Mode

Work from Office

Job Type

Full Time

Job Description

In these roles, you will be responsible for: Conducting/managing industry, process, compliance and refreshers programs (as applicable). Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars. Developing/managing content (SOPs and training materials) as per NTT/client standards. Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the job performance). Reporting training progress and training dashboards to management. Participating in client presentations and demonstrating training capabilities. Requirements for this role include: Overall 6+ year(s) of experience in BPO/International Banking Domain/Training. 3+ year(s) of experience in the International Banking industry that required an understanding of basic banking concepts 2+ years(s) of experience in conducting new hire, refresher and compliance training for team members in International Banking Domain. Work shifts for this position will be scheduled between Monday-Friday (IST): Shift 1: 2 PM to 12 AM Shift 2: 6 PM to 3 AM. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement. Milki Bisht| Sr. Recruiter India Business | NLB Services Pvt Ltd |+91 9151206474 Email id milki.bisht@nlbtech.in

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NLB Services

nlbservices.com

Information Technology and Services

Phoenix

51-200 Employees

227 Jobs

Key People

Nand Lal Bhagat

Founder & CEO
James Smith

Chief Operating Officer
Sarah Johnson

Chief Technology Officer

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