Hiring For OTC Collection || US Shift

Job Title

Location

Job Type

Experience

Salary

We are seeking a dedicated and skilled OTC Collections Specialist to join our finance team. In this role, you will be responsible for managing customer accounts, ensuring timely collections, resolving payment discrepancies, and ensuring a healthy cash flow for the company. If you are detail-oriented, proactive, and enjoy building strong customer relationships, we want to hear from you!

Key Responsibilities

• Handle the entire collections process for customer accounts, ensuring timely payments are received.
• Monitor outstanding invoices and follow up with customers via phone, email, or other communication channels.
• Resolve billing discrepancies or disputes with customers in a professional and efficient manner.
• Maintain accurate records of all customer interactions, payments, and account statuses.
• Provide regular reports on collection status, overdue accounts, and bad debt provisions.
• Work closely with the credit team to evaluate customer credit risk and ensure proper credit limits.
• Perform account reconciliations and assist in aging analysis of receivables.
• Ensure compliance with the company's policies, processes, and relevant regulations.

Required Skills & Qualifications

• Bachelors degree in BCOM, Accounting, Finance, or related field.
• years of experience in OTC collections or accounts receivable.
• Strong understanding of the collections process, credit management, and accounts receivable functions.
• Proficiency in financial software/ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) and MS Excel.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to handle difficult situations and resolve conflicts effectively.

Preferred Skills

• Knowledge of customer relationship management (CRM) systems.
• Experience in collections within a B2B or multinational setting is an advantage.
• Familiarity with collection techniques and strategies.

What We Offer

• Opportunities for growth and career advancement.
• A collaborative and supportive team environment.

If you have a strong background in collections and want to contribute to the growth and success of a thriving organization, apply today!

Please connect with me in this number Jemi - 8744000152 or

Harman - 9205989469