Job
Description
Job Title : OTC Collections Specialist Location : Gurugram Job Type : Full-Time / Permanent Experience : 2 years in OTC Collections/Accounts Receivable Salary : 5 LPA Job Description : We are seeking a dedicated and skilled OTC Collections Specialist to join our finance team. In this role, you will be responsible for managing customer accounts, ensuring timely collections, resolving payment discrepancies, and ensuring a healthy cash flow for the company. If you are detail-oriented, proactive, and enjoy building strong customer relationships, we want to hear from you! Key Responsibilities : Handle the entire collections process for customer accounts, ensuring timely payments are received. Monitor outstanding invoices and follow up with customers via phone, email, or other communication channels. Resolve billing discrepancies or disputes with customers in a professional and efficient manner. Maintain accurate records of all customer interactions, payments, and account statuses. Provide regular reports on collection status, overdue accounts, and bad debt provisions. Work closely with the credit team to evaluate customer credit risk and ensure proper credit limits. Perform account reconciliations and assist in aging analysis of receivables. Ensure compliance with the company's policies, processes, and relevant regulations. Required Skills & Qualifications : Bachelors degree in BCOM, Accounting, Finance, or related field. years of experience in OTC collections or accounts receivable. Strong understanding of the collections process, credit management, and accounts receivable functions. Proficiency in financial software/ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) and MS Excel. Excellent communication, negotiation, and interpersonal skills. Ability to handle difficult situations and resolve conflicts effectively. Preferred Skills : Knowledge of customer relationship management (CRM) systems. Experience in collections within a B2B or multinational setting is an advantage. Familiarity with collection techniques and strategies. What We Offer : Opportunities for growth and career advancement. A collaborative and supportive team environment. If you have a strong background in collections and want to contribute to the growth and success of a thriving organization, apply today! Please connect with me in this number Jemi - 8744000152
