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Hiring For International Voice Process || US Shift

0 - 3 years

3 - 5 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are hiring for


Role & responsibilities

Handle incoming and outgoing customer calls professionally and efficiently.
Assist customers with their queries, concerns, and product/service-related issues.

Provide product/service information and guide customers through troubleshooting steps when needed.
Provide accurate information and resolve customer problems in a timely manner.

Adhere to company policies, processes, and compliance guidelines.
Ensure first call resolution and deliver an excellent customer experience.


Preferred candidate profile

  • Experience:

    Graduate Fresher can apply | Candidates with

    minimum 6 months to 2 years of experience in International Voice Process

    preferred
  • Education:

    Graduation (any stream)
  • Working Days:

    5 days working, 2 rotational week offs
  • Shift:

    Rotational shifts & rotational week offs (candidate must be comfortable with both)
  • Excellent communication skills in English
  • Willingness to work in rotational shifts and week offs
  • Strong customer handling skills

Perks and benefits

  • Competitive Salary Package
  • Lucrative incentives plans
  • Both side cab facilities provided
  • 5 days working
  • Employee centric work environment.

For more details please contact Jemi at 8744000152 or jemi@expertstaffingsolutions.in

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