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Hiring For US Fintech Chat process || Captive Unit || Noida

0 - 2 years

1 - 3 Lacs

Noida, Greater Noida

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

Chat Support US Chat process International Chat Process international BPO customer satisfaction customer service Customer Care US chat

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Job Type

Full Time

Job Description

Key Responsibilities: Handle real-time customer interactions via live chat. Assist customers with financial products and services, including digital payments, loans, wallets, or investment platforms. Ensure prompt and accurate resolution of customer queries while maintaining high customer satisfaction. Stay updated with company products, services, policies, and compliance standards. Requirements: Graduation in any discipline. Min 6 months of experience in a BPO/KPO/chat support/customer service environment (preferably in fintech or banking). Excellent written English communication skills. Basic understanding of financial products and digital payment systems is a plus. Ability to multitask and work in a fast-paced, high-volume environment. Comfortable with rotational shifts and weekend working. If interested, call or drop CV on WhatsApp ( Kamakshi - 9870164156)

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