Compliance Coordinator

Expeditors International

2 - 5 years

3 - 7 Lacs

Bengaluru

Posted:1 hour ago| Platform:

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Skills Required

Supply chain Third party logistics Automation Workflow Customer experience Customer service Freight forwarding Stakeholder management Operations Business operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Enhance customer relationships by identifying areas for improvement in the overall customer experience
Identify upstream potential issues within the customs supply chain and develop effective strategies to address and resolve them, ensuring smooth and efficient cross-border trade operations
Offer guidance, advice, and insights on potential areas for automation within the supply chain, focusing on both challenges and opportunities
Own the execution of updating weekly reports, dashboards, and presentations that provide stakeholders with insights and information on real-time project status
Proactively monitor and follow up, on a daily basis, on tickets related to: classification, evaluation and product certificates
Summarize and present key insights and actions gleaned from: team meetings, workshops and tickets and translate insights into project plans and deliverables
Measure the impact and value of action items and risks prioritizing them accordingly
Monitor and address the impact of changes in trade laws and regulations and develop procedural changes as needed and effectively communicate these changes to relevant personnel and clients
Provide training and consultation to customers on Customs regulations affecting imports and exports
Consult on workflow and process improvements to optimize business operations and global trade management activities
Support the implementation of new business initiatives
Lead project calls to discuss progress, risks, challenges, and facilitate decision-making
Communicate key operational milestones to all key stakeholders and drive alignment
Proactively identify and develop mitigation strategies for risks and logistics impacts

Own the documentation and tracking of project issues, action items, decisions, scope changes and send follow-ups as necessary to ensure project activities are completed

Support the execution of projects and drive and execute assigned individually owned projects

Stay up to date with the latest trends, benchmarks, best practices and advancements in supply chain, including emerging tools, techniques and best practices and apply new knowledge to improve processes.

Bachelors degree with a specialization in Supply Chain, related field or equivalent experience
2+ years experience in supply chain and Custom Brokerage in Freight Forwarding or third-party logistics
3+ years demonstrated ex

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