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Dynacons Systems & Solutions
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Helpdesk Call Coordinator

Helpdesk Call Coordinator

Dynacons Systems & Solutions

3 - 5 years

|

1 - 3 Lacs

Posted:11 hours ago| Platform:

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Skills Required

solving queries handling calls it helpdesk query management query handling calling query resolution helpdesk calls handling ticketing tools technical helpdesk escalations customer queries issue resolution

Work Mode

Work from Office

Job Type

Full Time

Job Description

Looking for a Help Desk Call Coordinator to manage & coordinate incoming IT service requests & ensure timely resolution. The ideal candidate act as the first point of contact for users, log incidents, and track the progress of tickets until closure.

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Dynacons Systems & Solutions

Information Technology and Services

Toronto

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