234 Query Management Jobs

As a Clinical Data Management (CDM) Executive at our company, your role will involve working closely with client study teams to design and configure user-friendly CRFs/eCRFs in EDC/CDM Systems. Your responsibilities will include preparing and reviewing validation logic, edit checks, and system rules to maintain data quality, as well as performing structured User Acceptance Testing (UAT) for databases and forms. You will also be expected to participate in functional and user acceptance testing of our in-house EDC system, validate edit checks and data integrity, and create and execute test cases to ensure compliance with system requirements and regulatory guidelines. Key Responsibilities: - Collaborate with client study teams to create user-friendly CRFs/eCRFs in EDC/CDM System. - Design and configure study databases in data management tools, including visit schedules, forms, fields, and relational structures. - Prepare/Review the validation logic, edit checks, and system rules to ensure data quality as per Protocol/DVP. - Perform structured User Acceptance Testing (UAT) for databases, forms, and edit checks and log, track, and retest issues until resolved. - Participate in functional and user acceptance testing of our in-house EDC system. - Validate edit checks, workflows, and data integrity in the EDC tool. - Create and execute test cases to verify compliance with system requirements and regulatory guidelines. Qualifications: - Bachelors/Masters degree in Life Sciences, Pharmacy, Physiotherapy, or related discipline. - Good written and verbal communication abilities. - Experience in clinical database design and data management using data management tools. - Understanding of CRF/eCRF design, DMP/DVP preparation, edit check specifications, and UAT processes. - Experience in query management and database lock activities. - Strong analytical, documentation, and problem-solving skills. **Note: No additional details about the company were provided in the job description.** Job Types: Full-time, Permanent Application Question(s): What is your current and expected CTC Experience: Clinical Data Management: 2 years (Preferred) Work Location: In person,

Position Objective The Query Management Analyst aims to ensure the timely, accurate, and professional handling of queries, from initial logging through to resolution and reporting. The Query Management Analyst is responsible for monitoring and prioritising incoming queries, coordinating with relevant teams to resolve issues, maintaining accurate records, producing performance reports, and contributing to process improvements that enhance efficiency and stakeholder satisfaction. Key Responsibilities Query Logging & Prioritisation Monitor, log, and track all incoming queries in Salesforce and Certinia, ensuring accurate and complete records for every case. Categorise and prioritise queries according to urgency, potential business impact, and agreed service level agreements (SLAs). Ensure consistent use of query categories, codes, and statuses to enable accurate reporting and performance tracking. Issue Resolution & Stakeholder Coordination Liaise with internal teams, offshore partners (including India), and external stakeholders to gather the necessary information for resolving queries. Maintain clear, timely, and professional communication throughout the query lifecycle, providing regular updates to stakeholders. Escalate complex, high-impact, or recurring issues to the appropriate department or manager, ensuring they are addressed promptly. Knowledge Management & Documentation Record detailed query resolutions and update internal knowledge bases, FAQs, and documentation to support future reference and faster resolution times. Maintain accurate and accessible records of all communications, actions, and outcomes associated with each query. Share insights and resolution strategies with the wider team to support training, onboarding, and continuous learning. Reporting & Analysis Generate and maintain reports on query volumes, categories, resolution times, and SLA compliance for management review. Analyse data to identify recurring query patterns or process bottlenecks and propose practical solutions to address them. Support management in using query analysis to inform operational decision-making and process improvements Process Improvement & Support Identify opportunities to improve query handling efficiency, including workflow changes, automation opportunities, and system enhancements. Support the onboarding and training of new team members, sharing knowledge and best practices to ensure consistent service delivery. Assist with month-end processes and related reconciliations as needed, ensuring query-related items are resolved or documented before close. Qualifications & Experience Bachelors degree in Business Administration, Information Systems, or a related field (preferred) 13 years experience in query management, customer service, or operations support roles. Demonstrable experience with Salesforce is essential. Experience working with offshore or cross-cultural teams is an advantage. Experience in workforce management, staffing, or services environments is desirable. Key Capabilities High attention to detail and accuracy: Maintains precision in all work, ensuring outputs are complete, correct, and compliant with required standards. Strong communication and interpersonal skills: Communicates clearly and professionally with a variety of stakeholders, building effective working relationships. Excellent organisational and time management skills: Plans and prioritises tasks effectively to meet deadlines while sustaining high-quality standards. Analytical and problem-solving mindset: Gathers and evaluates information to identify issues, develop solutions, and improve processes. Proficiency in relevant systems and tools: Confident in using business software and applications to manage information, produce reports, and support decision-making. Collaborative and proactive approach: Works effectively with colleagues to achieve shared objectives, anticipating challenges and addressing them early. Adaptability and resilience: Performs effectively in a fast-paced, changing environment, adjusting priorities while maintaining professionalism. Behavioural Expectations Behaviour must always be consistent with all company policies, procedures, and the Global Core Values : We are a Family: We care for each other and work better as a team. Our culture is built on respect, loyalty, and fun. We are Adaptable: We dont back down from change. By embracing it, we have an opportunity to learn and grow. We are Honest: We keep our promises and act with integrity. We do the right thing. We are Curious: We are solutions focused. We use our curiosity and love for learning to solve our customers problems. We are Passionate: We are proud about what we do. We strive for professional excellence because we believe in ourselves and our team. We are Accountable: We take responsibility for our work. By taking ownership, we deliver results.

Shift: US shift ( Prior night shift experience is mandatory) Position Overview: As an Accounts Payable Associate, you will play a pivotal role in ensuring the accurate and timely processing of accounts payable transactions for our clients while maintaining compliance with company policies and procedures. This position requires a detail-oriented individual with exceptional analytical skills and a minimum of 2+ years of experience in accounts payable. Key Responsibilities: Manage the full cycle of accounts payable processes, including invoice processing, coding, and approval workflows. Perform vendor reconciliations and resolve discrepancies in a timely manner. Coordinate with various customer departments to obtain necessary approvals and resolve invoice discrepancies. Review and analyze vendor statements to ensure all invoices are accounted for and paid in a timely manner. Process employee expense reports and ensure compliance with company travel and expense policies. Prepare and process weekly, monthly, and ad-hoc payments via check, ACH, and wire transfers. Assist in month-end close activities, including accruals, journal entries, and reconciliations. Provide support for audits and respond to inquiries from auditors as needed. Qualifications: BCom, MCom, or equivalent degree in Accounting, Finance Minimum of 2 years of progressive experience in accounts payable. Proficiency in accounting software such as QuickBooks, SAP, Concur, NetSuite as well as Microsoft Excel. Strong understanding of accounting principles and GAAP. Excellent analytical and problem-solving skills with a keen attention to detail. Excellent English Speaking, Comprehension and Writing skills Ability to prioritize tasks and meet deadlines in a fast-paced environment. Effective communication and interpersonal skills, with the ability to collaborate cross functionally. Experience with process improvements and implementing best practices is highly desirable. Certified Accounts Payable Professional (CAPP) certification is a plus. Ability to maintain confidentiality and handle sensitive information with integrity. Prior experience with night shifts. Hardware Requirements: Laptop : Screen Size: 14 Inches Screen Resolution: FHD (19201080) Processor: i5/i3 or higher RAM: Minimum 8GB (Must) Type: Windows Laptop Software: AnyDesk Internet Speed: 100 MBPS or higher About ARDEM ARDEM has been around for almost 2 decades and is experiencing rapid growth and working for many notable large companies. We provide specialized boutique outsourcing and business automation solutions in the US and abroad. Companies come to us when they are looking for a true partner to help them grow for long term capacity. In each person we add to our customer success team- we are looking for them to help us provide our clients with the white glove service they desire. Each solution we provide our clients with is unique. This means, you will always be faced with new challenges and exciting opportunities to grow your knowledge in various industries.

1) Management of all office functions in association with PM/EM. 2) Customer relations management. 3) Receiving and assigning complaints to the concerned maintenance personnel. 4) Ensuring entry and completion records of complaints on daily basis. 5) Close liaison with clients office for all correspondences (Viz. Issue of Notices, circulars, etc.) 6) Ensuring all administrative paperwork is accurate, complete and submitted on timely basis. 7) Management of stationary and office consumables. 8) Daily logging and maintaining of records of work done. 9) Timely escalation of suggestions/observations to improve the maintenance system and procedures. 10) Any Degree with relevant Experience . 11)Daily complaint tracker 12)Monthly stationary report 13)Maintaining of onsite attendance

Profile: Customer Support Executive Location: Noida Voice process/Rotational Shifts 6 Days Working Any 1 Day off. Laptop/Desktop (Min with Windows 11) and Wi-Fi/Broadband with min speed of 40MBPS. Qualification Graduate/Undergraduate can only apply. Mandatory speaking Languages: - Candidate should have Excellent communication skills in English, Hindi. Salary: - As per Standard JOB DESCRIPTION: Answering and resolving customer queries through Calls/Email Follow standard operating process when replying/speaking to the customers. "Own the customer” as the single point of contact, defining a success plan with deliverables, and ensuring clear communication for all the queries. Be the first point of Contact for all the customer escalations. Supporting end customers directly via various communication channels including calls and emails Understand the customer's query and give the best resolution to the customer. Troubleshoot and escalate alerts that cannot be resolved to appropriate section. Prioritize and handle service requests and incidents. Progress issues and provide relevant information for troubleshooting or for clarification. Identify opportunities for process improvement and contribute to departmental initiatives. Responsible for improving and documenting the technical processes around application support. Flexible for emergency support as required.

About The Role Skill required: Employee Services - Employee Data Process Design Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsThis Role involves deeper understanding of the Service Centre / Query Management teams & Leveraging expertise to solve specific problems pertaining to Comp & Benefits . Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and team members.Employee Services - More into query/case managementEssentials :6 - 7 years of industry experience 4+ years of HR Operations Management experience 1+ years of team handling experience Experience of working on HCM system Client / stakeholder engagement in outsourcing environment Extensive and demonstrable experience of Service Centre / Query Management Clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Business Process Implementation Strong MS Office and Excel skills Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. English language proficiency:Strong written & verbal communication skills - grammar, right word choice, sentence structure.The design of employee data processes to manage employment data, records and transactions using standard technologies and processes.Team Management & Team Development Recruit & on-board new team members Ensure that the team is adequately staffed and resources have the right skills required for the job. Liaise with leadership, recruitment and IJP Teams on staffing requirements. Providing team members with a clear sense of direction and understanding of their responsibilities Manage and improve people performance and align them with organizational goals and objectives Create a performance driven competitive culture in the team byo Ensuring team is aware of their goals and how their performance evaluation criteria. What are we looking for? Work on defined complex cases and perform minimum quality checks to note health of the process Escalate issues and seek advice when faced with complex issues/problems. Actively participate in all process related business meeting in-person or virtually through conference calls and ensure action and documentation of issues and agreements. Raise relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible.OE OPEX & Continuous Improvement Liaise with Business Excellence team as required to drive Operational Excellence within Team and support OE Focal. Identifies & implements improvement/innovative ideas which can reduce time/cost, improved accuracy, enhance controls, increase customer experience or create value for client Ensure the process dashboards & visual management displays are reviewed on an ongoing basis and are up-to-date. Ensure process controls are put in place & followed; Collaboration Participates in various internal or client initiatives related to process. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. Work collaboratively with all internal & third-party stakeholders to achieve business goals. Develop & maintain an excellent relationship with internal and external clients and / or business partners to ensure achievement of business goals Ensure that Business Continuity and Disaster Recovery Plans are up to date and liaise with BCM Team and Local IT to ensure testing periodically. Subject Matter expertise / Training/Updates/ Quality/ documentation In-depth understanding of Employee & Org data Mgmt Processes ( New hire, exit, Job changes etc) Processes to meet Business requirements (e.g., timelines, quality, and costs) Acquires in depth knowledge, as required & support in Knowledge Transfer of any process Must read, understand & analyze client process as per the business rules. Should become a process expert within first 4 months and then demonstrate the knowledge & subject matter expertise of the process to help team members and resolve issues. Communicate, train & implement relevant process knowledge change/updates to the team Ensure all process documentation / work instructions are maintained timely, validated with process updates per current process flows to ensure compliance with documentation requirements. Work on robust internal quality controls to meet accuracy levels. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shiftsDelivery & Client management:Responsible for repeatable, predictable and measurable operations which includes but is not limited to the following:Ensure adherence to designed process Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. Plan, implement & monitor volume allocation strategies within teams / resources ensuring optimum workload for the team members for meeting timelines & accuracy levels as per defined standards Create & implement governance/review mechanism to monitor performance metrics and ensure compliance to defined process requirements. Ensure service measures & outcomes are met in accordance with the Service Level Agreement (SLA). Demonstrate strong customer service in all activities & lead by example Raise relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. Manage service issues & escalations via escalation process. Perform root cause analysis and suggest appropriate corrective & preventive actions for accurate & timely service delivery and satisfactory issue resolution Create a logical plan with realistic estimates and schedule for an activity or project segment. Ensure progress, issues and agreements are properly documented and acted upon. Qualification Any Graduation

Senior Analyst- Accounts Payable What this job involves - Receive and verify invoices for goods and services Monitor the weekly pay-run and record the manual cheque entries for accounting purpose. Preparing Daily Reports Inventory/Quality/Exception List Tracking and monitoring the aged items and take effective steps for closure. Handle mailbox for request and query management Perform daily transactions as per standard operating procedures Daily SLA adherence and reporting Provide assistance during internal/ external audits Perform WHT / TDS / TCS / GST workings as per country requirement Perform User Acceptance Training and Testing Provide new hire orientation and process training Perform other duties assigned as and when required i.e. process improvement initiatives, system implementation and ad-hoc projects Sounds like you To apply you need to have- Strong Finance background, Commerce graduate or Postgraduate is preferred. Preferably 3 to 5 years of working experience in AP MNC. Ability to multi-task and work in a dynamic and fast paced environment Team player and yet able to work independently SAP, PeopleSoft or Large Scale ERP financial systems experience a plus. Performance objectives Fulfil agreed SLAs with Onshore finance teams Improved internal procedures and compliance with policies Key skills Strong Excel skills Excellent analytical, interpersonal and communication skills with all levels of management

Senior Analyst- Accounts Payable What this job involves - Receive and verify invoices for goods and services Monitor the weekly pay-run and record the manual cheque entries for accounting purpose. Preparing Daily Reports Inventory/Quality/Exception List Tracking and monitoring the aged items and take effective steps for closure. Handle mailbox for request and query management Perform daily transactions as per standard operating procedures Daily SLA adherence and reporting Provide assistance during internal/ external audits Perform WHT / TDS / TCS / GST workings as per country requirement Perform User Acceptance Training and Testing Provide new hire orientation and process training Perform other duties assigned as and when required i.e. process improvement initiatives, system implementation and ad-hoc projects Sounds like you To apply you need to have- Strong Finance background, Commerce graduate or Postgraduate is preferred. Preferably 3 to 5 years of working experience in AP MNC. Ability to multi-task and work in a dynamic and fast paced environment Team player and yet able to work independently SAP, PeopleSoft or Large Scale ERP financial systems experience a plus. Performance objectives Fulfil agreed SLAs with Onshore finance teams Improved internal procedures and compliance with policies Key skills Strong Excel skills Excellent analytical, interpersonal and communication skills with all levels of management

About The Role Skill required: Talent & HR - Talent Management Designation: Business Advisory Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? End to end scheduling of Learning Admin activities for Instructor Led Virtual and Classroom training, Query management, Email communications and stakeholder management.LMS experience would be an added advantage.Talent & HR process What are we looking for? Ability to meet deadlinesAbility to perform under pressureAbility to work well in a teamAdaptable and flexibleAgility for quick learningEnd to end scheduling of Learning Admin activities for Instructor Led Virtual and Classroom training, Query management, Email communications and stakeholder management.Learning Management System experience would be an added advantage. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required:Query Management - Service Desk Designation:Management Level - New Associate Job Location:Mumbai Qualifications:Any Graduation Years of Experience:0 to 1 years What would you do? The responsibility of an advisor as customer service associate will be to assist our customers end to end for any queries around billing, package related and technical support. Requires advisor to personalize the conversation, manage productivity, display strong communication skills and create sales opportunity. Candidates needs to display attention to detail, show ownership and be able to embrace feedback. Ability to multi-task in usage of different applications and adhere to key compliance measures. Strong customer service skills Strong verbal English language proficiency. Ability to multi-task in usage of different applications and tools Analytical and Problem-Solving skills Team-work - Liaise with other support teams as required to resolve requests/issues in a timely manner Attention to Detail -Ensure proper documentation, notification, escalation, tracking and follow up of all incidents Ownership of the customer journey with quick and accurate resolution. This role is aligned to our Service Desk team which is responsible for providing 1st level customer service support to clients with respect to their operations. The team acts as a Single Point of Contact (\'SPOC\') to meet the communication needs of both users and clients, and to satisfy both customers and clients. In this role, you may be asked to switch between any support channel of phone, chat, and Email based on the business requirements. What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Detail orientation Ability to establish strong client relationship Able to work on a flexible basis as determined by the business needs Ability to work under pressure Team worker Positive Attitude Quick Learner Punctual and Disciplined Good Communication skills Customer Focussed Results driven High standards of Integrity Attention to detail Any graduate from Govt. recognized universities 10+2 Under-graduates with minimum 6 months prior experience preferred Customer satisfaction metrics like CSAT and NPS Productivity Metrics like AHT and Break Adherence Quality and Compliance metrics as defined by process Knowledge Check Scores Attendance Revenue metrics like Sales & Credit per chat First Time Resolution of customer query Roles and Responsibilities In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification

As an HR Service Delivery Associate at Accenture, you will provide client services for Employee & Org Data Management, ensuring tasks are completed accurately and efficiently. You will collaborate closely with Delivery Services Management to address client issues, obtain necessary information, and update transaction records to maintain up-to-date HR records for clients. Your role will involve query and case management in Employee Services, as well as understanding Employment and Labor Law to navigate relationships among unions, employers, and employees. To excel in this role, you should possess strong customer orientation, resilience to work under pressure, excellent organization and prioritization skills, attention to detail, and a commitment to quality in communications and system transactions. Maintaining confidentiality, demonstrating teamwork and collaboration, and being culturally aware are essential. Flexibility to work in shifts, knowledge of Employee & Org Data Management processes, proficiency in written and verbal English, and familiarity with MS Office/Excel are important requirements. Additionally, knowledge of SuccessFactors would be beneficial. If you are a graduate with 1 to 3 years of experience, have a passion for delivering exceptional client service, and possess the skills and qualities mentioned above, we encourage you to apply for this exciting opportunity at Accenture.,

Empower client success through meticulous query management, timely request fulfillment, and strategic process enhancement, ensuring unparalleled service standards and operational excellence. Job Summary As an Associate within the Client Account Service team at J.P. Morgan, you will be responsible for reviewing all custody account opening, maintenance, and closure related jobs. You will also work on internal and external projects related to the Custody space. This role requires flexibility with shifts and a strong focus on productivity and quality. Your ability to identify priority issues, work on deadlines, and coordinate with internal functions for prompt resolution will be key to your success in this role. Job Responsibilities Review all jobs submitted by the team in timely manner with utmost quality. Identify issues and coordinate with relevant internal functions for prompt resolution of disputed points within set time-frame parameters. Collaborate with key partners in service delivery, client service, operations and technology to contribute towards the development of an efficient operating framework. Measure performance based on productivity and quality. Identify errors and guide junior staff Produce good quality work, which is paramount to the candidates success in the organization. Perform as a checker for all jobs processed by initiators. Required qualifications, skills and capabilities Bachelor s Degree and/or Graduate Degree Knowledge of Custody is essential with at least 5 + years experience in custody domain) Strong research, analytical and comprehension skills, with ability to analyze large amounts of data Client focused with strong customer service skills (e.g. oral and written communication skills) Ability to multi-task and meet deadlines against a high-volume work schedule. Approach tasks with strong teamwork while also executing independently. Work to meet deadlines consistently. Organize tasks with strong organizational skills.

Empower client success through meticulous query management, timely request fulfillment, and strategic process enhancement, ensuring unparalleled service standards and operational excellence. As an Reference Data Analyst within the Client Account Service team at J.P. Morgan, you will be responsible for reviewing all custody account opening, maintenance, and closure related jobs. You will also work on internal and external projects related to the Custody space. This role requires flexibility with shifts and a strong focus on productivity and quality. Your ability to identify priority issues, work on deadlines, and coordinate with internal functions for prompt resolution will be key to your success in this role. . This role will require you to perform through checks and pay key attention to details. You will be interacting with multiple stakeholders internally and externally. Job Responsibilities Ensure allocated jobs are submitted in a timely manner with utmost quality. Identify issues and coordinate with relevant internal functions for prompt resolution of disputed points within set time-frame parameters. Collaborate with key partners in service delivery, client service, operations and technology to contribute towards the development of an efficient operating framework. Measure performance based on productivity and quality. Identify errors and guide junior staff. Produce good quality work, which is paramount to the candidates success in the organization. Perform as a initiator of the jobs and a reviewer of other initiators. Required qualifications, capabilities and skills Bachelor s Degree and/or Graduate Degree Knowledge of Custody is essential with at least 5 + years experience in custody domain) Strong research, analytical and comprehension skills, with ability to analyze large amounts of data Client focused with strong customer service skills (e.g. oral and written communication skills) Ability to multi-task and meet deadlines against a high-volume work schedule. Approach tasks with strong teamwork while also executing independently. Work to meet deadlines consistently. Organize tasks with strong organizational skills.

Role & responsibilities l Counsel the parent for student on admission, convince them to get admission as per the policies and procedures. l Call Prospective Parents to Schools and show them the School. l Need to offer solutions to applicant problems and requests regarding admission via telephone or F2F and in writing. l Review student records, inputs data and generates letters and/or lists utilizing applicant databases. l Work closely with the Zonal Heads for Schools admission in making admission decisions for school programs. l Maintain good relationship with parents to understand the parents needs and cater to their requirements. Preferred candidate profile l Must have completed MBA , BBA Students with good communication skills can apply to. Other Graduates with Excellent English Communication Ability. l Good Communication skills (Fluent English) and must know the local Language. l Should be comfortable working with children. l Presentable and need to Convince parents. Perks and benefits Fixed Salary + Sales Incentives , Fixed Working Hours

Role & responsibilities l Counsel the parent for student on admission, convince them to get admission as per the policies and procedures. l Call Prospective Parents to Schools and show them the School. l Need to offer solutions to applicant problems and requests regarding admission via telephone or F2F and in writing. l Review student records, inputs data and generates letters and/or lists utilizing applicant databases. l Work closely with the Zonal Heads for Schools admission in making admission decisions for school programs. l Maintain good relationship with parents to understand the parents needs and cater to their requirements. Preferred candidate profile l Must have completed MBA , BBA Students with good communication skills can apply to. Other Graduates with Excellent English Communication Ability. l Good Communication skills (Fluent English) and must know the local Language. l Should be comfortable working with children. l Presentable and need to Convince parents. Perks and benefits Fixed Salary + Sales Incentives , Fixed Working Hours

Join us as a Collateral Operations Associate. If you have previous experience in investment banking, with an understanding of the OTC derivatives market, this could be your ideal role. Working within Collateral Operations, you'll be making sure that all enquiries and requests are responded to in a timely and accurate manner. You'll be well-placed to build networks as you engage in a range of stakeholder collaboration activities. We're offering this role at the associate level. As a Collateral Operations Associate, you'll be taking responsibility for all operational aspects of client static data management, margin call issuance, and portfolio reconciliation, alongside the query management for these processes. With high levels of attention to detail, you'll ensure the accuracy and completeness of the trade information that's needed to perform these functions. You'll be maintaining internal stakeholder management, reporting, and monitoring, with operational compliance to market regulations. Day-to-day, you'll be making sure that all daily processes are complete on time and that reconciliation is performed and delivered. Maintaining a thorough review of daily tasks and resolving all daily exceptions and discrepancies by working collaboratively with front office and internal teams. Making sure that all enquiries and requests are responded to in a timely and accurate manner. Identifying and escalating risks and control gaps and making sure that all relevant policies and regulations are adhered to. The skills you'll need include previous investment banking experience along with a passion for delivering excellent levels of service to clients. We'll look for you to have good attention to detail and excellent organizational skills to prioritize high volumes of work. You'll also need a good understanding of the OTC derivatives front to back trade life cycle, and strong knowledge of the regulations impacting the OTC derivative market. A good understanding of ISDA and CSA definitions related to collateral management. The ability to work well as part of a team and commit to supporting team objectives. Previous experience as a team leader or in a supervisory role.,

Join us as a Collateral Operations Analyst if you have previous experience in investment banking, particularly with an understanding of the OTC derivatives market. Working within Collateral Operations, you will play a crucial role in ensuring that all enquiries and requests are handled promptly and accurately. This position offers an opportunity to build networks through engaging in various stakeholder collaboration activities, while being positioned at a senior analyst level. As a Collateral Operations Associate, your responsibilities will include managing all operational aspects of client static data, margin call issuance, and portfolio reconciliation. You will also oversee query management for these processes, ensuring high levels of attention to detail to maintain accuracy and completeness of trade information. Additionally, you will be tasked with internal stakeholder management, reporting, monitoring, and operational compliance with market regulations. On a daily basis, you will be expected to resolve all exceptions and discrepancies collaboratively with front office and internal teams, respond promptly and accurately to enquiries and requests, and identify and escalate risks and control gaps. It is essential to ensure adherence to relevant policies and regulations. The skills required for this role include previous investment banking experience, a dedication to providing excellent client service, keen attention to detail, and exceptional organizational skills to manage high work volumes effectively. Furthermore, you should possess an understanding of the OTC derivatives front-to-back trade life cycle, a strong knowledge of regulations affecting the OTC derivative market, familiarity with ISDA and CSA definitions related to collateral management, the ability to work collaboratively within a team, and experience in a supervisory or team leader role.,

About The Role Skill required:Query Management - Service Desk Voice Support Designation:Customer Service associate Job Location:Mumbai Qualifications:Any Graduation Years of Experience:1-3 What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. This role is aligned to our Service Desk team which is responsible for providing 1st level customer service support to clients with respect to their operations. The team acts as a Single Point of Contact ("SPOC") to meet the communication needs of both users and clients, and to satisfy both customers and clients. In this role, you may be asked to switch between any support channel of phone, chat, and Email based on the business requirements. What are we looking for? Ability to establish strong client relationship Ability to manage multiple stakeholders Ability to meet deadlines Ability to perform under pressure Collaboration and interpersonal skills Roles and Responsibilities In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification

As a Customer Service Associate at Accenture in Noida, you will be responsible for managing and resolving customer queries, handling escalations, and ensuring customer satisfaction by providing the best resolutions. Your role will involve closing faults and complaints within SLA's and providing inbound/outbound calls, as well as e-mail and chat support to address customer issues. You will be a part of the Service Desk team, offering 1st level customer service support and acting as a Single Point of Contact ("SPOC") for both users and clients. We are looking for individuals who possess the ability to work effectively in a team, are adaptable and flexible, demonstrate agility in learning quickly, have strong collaboration and interpersonal skills, and excel in written and verbal communication. Your responsibilities will include analyzing and solving lower-complexity problems, interacting with peers within Accenture, receiving moderate level instruction on daily tasks, and detailed instructions on new assignments. Your decisions will impact your work and potentially that of others. This role may require working in rotational shifts. Accenture is a global professional services company with expertise in digital, cloud, and security solutions. Our team of 699,000 people across more than 120 countries delivers technology and human ingenuity to create value for clients, shareholders, partners, and communities. If you are interested in joining a dynamic team dedicated to driving change and success, visit www.accenture.com for more information.,

Job Description Apprentice Finance What this job involves: Basic understanding on accounts payable. Monitor and enforce compliance by all JLL employees involved in the A/P process (site and accounting personnel) in respect to standard A/P policies and procedures. Perform various other duties as assigned by a supervisor. Monthly Accrual Posting Accounts Payable related reporting Ensuring all checklist of AP Invoice processing is taken care as per the process requirements. Ensuring that corporate policies and procedures, statutory and SOX requirements are implemented and complied. Liaising with internal and external auditors when required Effective query management Excellent interpersonal skills Detail Oriented and Team Player Ability to work overtime when required in a fast-paced environment. Flexible in terms of Shift timings. The person could be moved to different team to support other regions. Sounds like youTo apply, you need to have: Employee Specifications Accounting Background with Basic Accounting Knowledge Domain specific knowledge will be an added advantage. Computer Savvy and knowledge of Microsoft Office tools. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. Location: Remote Gurugram, HR Scheduled Weekly Hours: 40 ! JLL Privacy Notice J. .

At Allucent, we are dedicated to assisting small-medium biopharmaceutical companies in efficiently navigating the complex world of clinical trials to bring life-changing therapies to patients in need across the globe. The Clinical Data Manager I (CDM1) plays a crucial role in supporting various data management activities within the Allucent Data Management (DM) department. This position involves collaborating with other Allucent Clinical Data Managers (CDMs) and Clinical Programmer(s) to ensure the quality standards and regulatory requirements for analysis and reporting are met. Your key tasks in this role will include: - Assisting in various data management tasks and collaborating with Lead DMs and relevant roles within Data Management - Providing feedback and status updates to Lead DM regarding progress, timelines, risk, and quality - Supporting the development, review, and maintenance of project-specific DM documents - Participating in database User Acceptance Testing (UAT) related tasks - Reviewing and validating clinical data to ensure consistency, accuracy, integrity, and completeness - Supporting various data transfers and reconciliation activities - Creating training materials for EDC users - Conducting Quality Review checks during studies and documenting findings - Supporting database maintenance, lock, and close-out processes - Identifying and solving potential problems and evaluating effectiveness - Maintaining DM study documentation and ensuring all filing is up to date - Supporting internal and external audits by collecting necessary documentation - Aligning data management and clinical programming best practices within the company - Proposing and supporting initiatives for improving efficiency and contributing to staff learning and development To be successful in this role, you will need: - A degree in life science, healthcare, or a related field - Minimum 6 months of relevant work experience in data management, CRA, or clinical database programming - Basic knowledge of ICH-GCP, GDPR/HIPPA, and regulatory requirements - Experience with electronic data capture (EDC) software systems and clinical study management tools - Strong communication skills and proficiency in English language - Ability to work in a fast-paced environment and attention to detail - Proficiency in computer applications such as Word, Excel, and PowerPoint The benefits of working at Allucent include a comprehensive benefits package, competitive salaries, training budget, flexible working hours, remote/hybrid working opportunities, leadership and mentoring programs, internal growth opportunities, and more. Please note that our hybrid work policy encourages a dynamic work environment, with 2 days in the office per week for employees within a reasonable distance from our global offices. Allucent does not accept unsolicited resumes from third-party recruiters. Candidates should not be submitted directly to our hiring managers or human resources.,

Skill required:Query Management - Service Desk Voice Support Designation:Customer Support Associate Job Location:Bengaluru Qualifications:Any Graduation Years of Experience:1-3 What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. This role is aligned to our Service Desk team which is responsible for providing 1st level customer service support to clients with respect to their operations. The team acts as a Single Point of Contact ("SPOC") to meet the communication needs of both users and clients, and to satisfy both customers and clients. In this role, you may be asked to switch between any support channel of phone, chat, and Email based on the business requirements What are we looking for Ability to work well in a team Adaptable and flexible Agility for quick learning Collaboration and interpersonal skills Written and verbal communication Roles and Responsibilities In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Bengaluru

Skill required:Query Management - Service Desk Voice Support Designation:Customer Service Associate Job Location:Noida Qualifications:Any Graduation Years of Experience:1-3 What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. This role is aligned to our Service Desk team which is responsible for providing 1st level customer service support to clients with respect to their operations. The team acts as a Single Point of Contact ("SPOC") to meet the communication needs of both users and clients, and to satisfy both customers and clients. In this role, you may be asked to switch between any support channel of phone, chat, and Email based on the business requirements. What are we looking for Ability to work well in a team Adaptable and flexible Agility for quick learning Collaboration and interpersonal skills Written and verbal communication Roles and Responsibilities In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Noida

Senior Analyst- Accounts Payable What this job involves Receive and verify invoices for goods and services Monitor the weekly pay-run and record the manual cheque entries for accounting purpose. Preparing Daily Reports:Inventory/Quality/ExceptionList Tracking and monitoring the aged items and take effective steps for closure. Handle mailbox for request and query management Perform daily transactions as per standard operating procedures Daily SLA adherence and reporting Provide assistanceduring internal/ external audits Perform WHT / TDS / TCS / GST workings as per country requirement Perform User Acceptance Training and Testing Provide new hire orientation and process training Perform other duties assigned as and when required i.e. process improvement initiatives, system implementation and ad-hoc projects Sounds like you To apply you need to have: Strong Finance background, Commerce graduate or Postgraduate is preferred. Preferably 3 to 5 years of working experience in AP MNC. Ability to multi-task and work in a dynamic and fast paced environment Team player and yet able to work independently SAP, PeopleSoft or Large Scale ERP financial systems experience a plus. Performance objectives Fulfil agreed SLAs with Onshore finance teams Improved internal procedures and compliance with policies Key skills Strong Excel skills Excellent analytical, interpersonal and communication skills with all levels of management

You will be part of the Customer Support vertical at Accenture and assist in managing and resolving customer queries, handling escalations and complaints, and providing the best resolutions. Your responsibilities will include closing faults and complaints within the defined SLAs. The Query Management team is responsible for both inbound and outbound calls, as well as providing email/chat support to address customer issues. As a member of the Customer Service Technology Support team, you will offer technical assistance on the usage of specific systems, software, and infrastructure, and troubleshoot technical problems. Your role will involve solving routine problems by following guidelines, with interactions primarily within your team and direct supervisor. You will receive detailed instructions for daily tasks and new assignments, and decisions made will impact your own work within a focused scope. This position may require you to work in rotational shifts. Accenture is a global professional services company known for its expertise in digital, cloud, and security services. With a workforce of 699,000 people across more than 120 countries, Accenture focuses on delivering technology solutions and fostering human ingenuity to drive value and shared success for clients, shareholders, partners, and communities. Visit www.accenture.com to learn more about our services and capabilities.,