417 Query Management Jobs

Key responsibilities: Regularly visit assigned franchise partner offices in the region. Act as the primary point of contact for resolving franchise partners queries and operational issues. Coordinate with internal teams to ensure prompt resolution and follow-up on all matters. Build and maintain positive relationships with franchise partners to support business growth.

Handle inbound & outbound support calls to resolve customer queries related to product usage, warranty, service, and troubleshooting. Ensure timely follow-up and closure of all customer concerns. Build strong customer relationships. Required Candidate profile Strong communication skills (English & Hindi). Familiarity with CRM/call management tools (e.g., Zoho, Freshdesk). Ability to multitask and manage customer expectations effectively.

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...

IST hours with 3 hours overlap with PST hours - Complete a variety of recurring tasks to support the Europe and North America based Payment business teams, satisfying pre-defined SLAs - Work with individuals internally across Amazon to drive operational excellence - Apply business judgement to determine the severity and resolution path for independently identified issues - Proactively escalate areas for process improvement and automation - Develop and maintain comprehensive documentation, establishing standard operating procedures - Provide data-driven analytics and support to business partners in quantifying and resolving issues - Continuously evaluate tools and processes and offer solution...

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...

The People Operations Specialist partners extensively with internal stakeholders and external partners to inform, design, and deliver solutions that inspire and empower our people to go further, faster. The role holder will work with the People Operations Manager and work with them to manage end to end HR operations from hire to retire at the region. The role holder is required to be innovative and logical in thinking about connecting people, processes, and technology, and use strong analytical and problem-solving skills, process excellence, and systems knowledge to elevate the HR operational capabilities and the employee experience. Individuals who thrive at Moss Adams exhibit the following...

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...

As a Banking Transaction Processor, your role will involve reviewing and processing banking transactions accurately on a daily basis to prevent any delays. You will be responsible for ensuring proper follow-up is conducted for any variances and unposted transactions. Your essential functions will include reviewing and processing bank transactions with precision, as well as demonstrating knowledge of banking activities and effectively managing queries. It is crucial that you ensure compliance with SOX and SLA requirements and that you are able to prepare and post bank journals efficiently. Qualifications Required: - Previous experience in banking transaction processing - Strong understanding ...

Job Title: Credit Risk Analyst Location: Remote Company: Feemonk (www.feemonk.com) Employment Type: Full-time About Feemonk: Feemonk is an EduFintech platform enabling flexible EMI-based education payments, empowering students and parents while supporting schools, colleges, and skilling institutes across India. Backed by Monk Capital Pvt. Ltd. (an RBI-registered NBFC), Feemonk is building a f inancially inclusive future by making education accessible. Role Overview We are looking for a Credit Risk Analyst who is energetic, adaptable, and eager to learn. The ideal candidate can be a fresher or an experienced professional with excellent communication skills and fluency in English, Tamil, and M...

Company Overview: We are hiring enthusiastic and customer-focused individuals for BPO. What you'll do Urgent Hiring - Seller support associate. Location :-jaipur Contact Person: HR Divya +91 86570 02773 Hiring for Customer support executive /Seller support associate Requirements:- Graduates Freshers & Experienced candidates eligible Good communication skills required Excellent English (Mandatory) immediate joiner Shifts : Rotational shifts including night shift Working Days: 5 days a week Transport: Cab facility provided during odd hours / night shifts Youll Do: We are looking for motivated and seller-focused individuals to join our team as Seller Support Associates for the Amazon(North Amer...

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology service...

Job description Should have minimum 5+ years of experience in BPO. Should be designated as a Team leader for at least 2 years on papers. Experience in Email process, Escalation or Complaint Management Should be able to calculate CSAT, SLA, Attrition, Shrinkage, AHT. Should be aware of Occupancy and Utilization formulas. Candidate should be good in communication. Location: Preferred Navi Mumbai Based Candidates. Interested can share resume on - Contact Numbe r : 7358342513 Email id: NandhiniA1@hexaware.com

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology service...

Role & responsibilities Perform daily 3-way reconciliation (PGDB, BBPSDB, Billdesk Summary). Prepare settlement files & coordinate fund transfers before cut-off. Handle pendings, failures, SNR cases & biller refunds. Support CX with transaction-level issue resolution. Maintain daily recon logs, trackers & MIS. Preferred candidate profile 1+ year in PG payments or reconciliation (Razorpay/Cashfree/PayU experience is a plus). Strong analytical skills & attention to detail. Comfortable with Excel/Sheets and transaction-level investigation. Prior experience with BBPS recon is a strong bonus.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology service...

As a Clinical Data Management professional with at least 6 years of experience, you should have exposure to Study Start up, Conduct, and Study Closeout phases. It is essential to have hands-on experience with Rave (Medidata) or Veeva EDC. Your key responsibilities will include: - Setting up DMP (Data Management Plan), creating Edit checks, Data Transfer specifications, and having knowledge of UAT. - Conducting Data Cleaning, managing Query Handling, Postproduction Changes, SAE reconciliation, LAB Reconciliation, ECOA/EPRO Reconciliation, PK/PD Reconciliation, and Dataset review. - Freezing/Locking studies effectively during Study Lock phase. - Engaging in client-facing roles and providing me...

A Frontline HR Query Management Executive who should handle end-to-end HR queries across the entire employee lifecycle in a global company. Experience: 35 years in HR operations, employee support, or shared services A) Employee Support & Query Resolution First point of contact for employees regarding all HR-related queries. Ensures prompt and accurate responses within SLA timelines. Uses a ticketing system to log, track, and resolve cases efficiently. B) HR Policy & Compliance Guidance Provides guidance on global and local HR policies, ensuring compliance. Advises on benefits, payroll, and taxation regulations across different geographies. C) HR Systems & Self-Service Enablement Supports emp...

As a Collateral Operations Analyst at our company, you will play a crucial role in ensuring timely and accurate responses to enquiries and requests within Collateral Operations. Your expertise in investment banking and understanding of the OTC derivatives market will be key to excelling in this position. You will have the opportunity to engage in stakeholder collaboration activities and build valuable networks while fulfilling your responsibilities. **Key Responsibilities:** - Managing operational aspects of client static data, margin call issuance, and portfolio reconciliation - Handling query management for the aforementioned processes with a high level of attention to detail - Maintaining...

Role & responsibilities Responsibilities Taking calls & provide resolutions to Suppliers queries and discrepancies. Work on disputed / aged invoices. Invoice processing & Perform Payment Runs. Creation of PR and PO & GRN(Goods Received Note) entries in the system. Handle incoming queries & invoice processing. Qualifications Minimum qualifications Commerce Graduate Proven experience Preferred candidate profile

About Us QX Global Group is recognized as a Great Place to Work and is dedicated to fostering an inclusive and diverse workplace. We are committed to innovation and continuous improvement, driving us towards operational excellence and market leadership.Visit us ...https://qxglobalgroup.com/careers/ https://vimeo.com/showcase/11110221?share=copy Job Overview: We are looking for an Accounts Payable Specialist with strong knowledge of AP processes, including invoice processing, supplier payments, vendor reconciliation, and helpdesk. The role involves managing individual tasks and client interactions, recording supplier invoices, preparing payment runs, reconciling ledgers, and handling queries....