157 Query Management Jobs

Personalized Attention: To offer exceptional customer service, understanding the individual needs of customers and providing effective solutions. Multilingual Communication: Use your language skills to communicate effectively with clients who speak different languages, ensuring a barrier-free experience. Jira Understanding is added advantage Problem Solving: Proactively identify and address customer problems and concerns, seeking effective and timely solutions. Query Management: Handle inquiries through various channels, such as email, online chat, and phone, ensuring accurate and real-time responses. Internal Collaboration: Working closely with other departments to solve complex problems and ensure a seamless customer experience. Ability to manage all the requests and incident in timely manner. Deep understanding to SLA concept and related information. Maintain regular communication with customers to identify opportunities for system enhancements. Documentation and Logging: Maintain detailed records of customer interactions, as well as provide regular reports on recurring trends and issues. Should be flexible to travel and work in other Geography if needed

As a potential candidate for this role, you should have experience in effectively handling escalations and customer service related issues. Your responsibilities will include managing customer queries and resolving issues to ensure high levels of customer satisfaction. Additionally, you will be required to coordinate with team members and utilize CRM tools for seamless team communication and collaboration. Strong communication skills are essential for this role to effectively interact with customers and internal teams. This is a full-time position with day shift schedule and the work location is in person.,

We are seeking a proactive Team Lead - Escalations (B2C) to manage customer escalations and ensure timely, effective resolutions. You will be responsible for owning issues, driving action items, and maintaining clear communication. This role involves implementing process changes, providing valuable insights to stakeholders, utilizing resources for complex issues, and executing de-escalation tactics to maintain high NPS/CSAT scores. Roles and Responsibilities: Manage customer escalations, ensuring full issue ownership, clear action items, and consistent communication fulfillment. Meet and adhere to critical SLAs (Service Level Agreements) for timely issue resolution. Implement effective process changes to resolve escalations within agreed timelines. Provide valuable insights on escalation trends and resolutions to relevant stakeholders. Utilize available resources to solve complex escalations independently, demonstrating strong problem-solving skills. Execute de-escalation tactics and strategies effectively with team members. Maintain strong follow-up on all assigned cases to ensure complete resolution and customer satisfaction. Collaborate seamlessly with other customer support teams to ensure consistent and high-quality support. Identify root causes of customer issues, suggest areas for improvement, and provide constructive feedback to business and development teams. Assist with critical customer communication during major product launches and support events. Actively work to maintain and improve NPS (Net Promoter Score) / CSAT (Customer Satisfaction) scores. Skills Required: Strong written and verbal communication skills in grammatically correct English. Proficient in MS Office applications (Excel, PowerPoint, Outlook). Good knowledge of various social media platforms. Strong understanding of case analysis methodologies. Willingness to work rotating shifts and on a roster. Proactive approach with a positive attitude and flexibility to embrace change. Strong attention to detail and a willingness to learn continuously. Exercise good judgment and independent decision-making skills. Computer literacy with experience using Windows/MS Office, Excel, and CRM management. Demonstrated advanced proficiency in English/Regional language, both written and spoken. QUALIFICATION: Bachelor's Degree in any field. Key Skills : Customer Engagement Query Management Escalation Handling Customer Relationship B2c

Are you a travel enthusiast with a passion for crafting extraordinary experiences Look no further! CAMP Epic Global, a leader in global events and MICE (Meetings, Incentives, Conferences, and Exhibitions), is expanding its team in Gurgaon, Sector 49. We are seeking talented travel experts specializing in MICE who thrive on delivering exceptional experiences in both domestic and international settings. At CAMP Epic Global, we believe in the power of connections and the art of creating experiences that resonate long after the event ends. With over 15 years of expertise, we've earned a reputation as a leader in the global events and MICE industry. Partnering with Fortune 500 companies, we offer tailored event solutions that engage audiences worldwide. Operating from our offices in Gurgaon and Australia, our team works seamlessly across time zones to deliver impactful events in destinations like Singapore, Melbourne, South Asia, the Middle East, and beyond. Are you passionate about building relationships, uncovering new opportunities, and delivering value to clients At CAMP Epic Global, we're seeking humble, motivated professionals who bring fresh ideas and a collaborative spirit to our team. We're not just offering a jobwe're providing a platform where your contributions can make a real impact. Join us on our mission to connect people and businesses across borders and be part of our story of growth and success. Requirements: - Proven expertise in the travel industry, with a focus on MICE - Passion for delivering unparalleled customer service - Strong communication and organizational skills - Ability to excel in a dynamic, fast-paced environment - Creative problem-solving abilities - Experience in managing both domestic and international queries Join our dynamic team and contribute to shaping extraordinary journeys for our esteemed clients! Interested candidates can share their resumes with us at chaitanya@epicindiagroup.com. Let's create epic experiences together!,

You will be responsible for the performance of Deal Reviews, including reviewing Term sheet versus Risk management system for booking accuracy and Legal Confirmation versus Risk management system for booking & document drafting accuracy. Additionally, you will interpret ISDA Legal documentation and in-house product models to ensure the correctness of Risk Management system bookings. Any issues or recurring discrepancies should be appropriately escalated. In this role, you will also be handling query management by interacting with Quants, Structuring, Front Office & TA teams to raise and resolve queries identified in the above processes. KPMG entities in India are professional services firms affiliated with KPMG International Limited. Established in India in August 1993, KPMG professionals leverage the global network of firms and possess expertise in local laws, regulations, markets, and competition. With offices across India, including locations such as Ahmedabad, Bengaluru, Mumbai, and Pune, KPMG in India offers services to national and international clients across various sectors. The firm aims to provide rapid, performance-based, industry-focused, and technology-enabled services that demonstrate a deep understanding of global and local industries and the Indian business environment. This position offers equal employment opportunity to all candidates.,

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities,collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client"s challenges of today and tomorrow.Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role The Senior Clinical Data Manager (SCDM) is responsible to perform and assist in data management activities like EDC build, coding, query management, external data reconciliation, SAE reconciliation, EDC testing and writing test scripts, data cleaning. Act as back up to Lead Clinical Data Manager. If required, lead studies independently. The Senior Clinical Programmer (SCP) plays a pivotal role in supporting clinical research by developing, validating, and maintaining statistical programs and datasets. Collaborating with Biostatisticians, Clinical Data Managers, and cross-functional teams, the Senior Clinical Programmer ensures high-quality, timely deliverables that meet regulatory standards and study objectives. This role requires advanced SAS programming expertise, strong problem-solving skills, and the ability to mentor junior team members. In this role you will play a key role in: As an SCDM The SCDM should thoroughly understand the requirements for Good Clinical Data Management services, including its documentation; be willing to be involved in start-up or wrap-up of in-house and client-specific data management projects; have an understanding of the relevant therapeutic indications, study hypotheses, and trial design; and have a solid understanding of database design and structure. Support LDM in managing the work of outsourcing vendors and support LDM in approving the following key standard study documentsCCGs, Raw Data Validation Checks, User Acceptance Testing documents, eCRF development and DB lock plans. Approve the key documents in the absence of LDM. As an SCP The SCP should thoroughly understand the requirements for Good Clinical Data Management services, including its documentation; be willing to be involved in start-up or wrap-up of in-house and client-specific data management projects; have an understanding of the relevant therapeutic indications, study hypotheses, and trial design; and have a solid understanding of database design and structure. Program customized data displays, (including data listings, summary tables and routine graphics) in accordance with the approved statistical analysis plan (SAP) and shell displays for clinical research studies. Analyze protocol, SAP, existing shells/templates as needed to understand structure and content of data. Create SAS datasets of clinical data from clinical databases, status and efficacy datasets, project-specific macros and formats & study reports using SAS or Program R. Your Profile Perform and assist in data management activities like data validation, discrepancy review, query resolution, and reconciliation & Act as back up to Lead Clinical Data Manager. If required, lead studies independently. Support LCDM or independently prepare all study specific procedures (DMP, CCG etc). Create Data transfer agreements when required. Take part in study kick off (internal and external) meetings. Review Case Report Forms (CRFs) and Edit checks specifications. Ensure all deliverables meet quality standards and customer expectations. Lead or support LCDM and coordinate other team members, providing guidance and support.Communicate with sponsors, sites, and other departments to facilitate data collection and resolve issues if required in the absence of LCDM. Assist LCDM in tracking and managing projects, identifying risks, and taking corrective actions.Perform User Acceptance Testing (UAT). Provide regular study status updates to the LCDM & Support the LCDM in the delivery of study specific training to all team members, ensuring that the training is documented and the documentation filed in the TMF. What you will love about working here We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI.

You will be responsible for providing end-to-end back office services for Insurance Broking Accounts (IBA) including performing credit control, client and insurer statement reconciliation, premium and return premium collections, and follow-up on unmatched cash, uncollected debt, and queries. You will ensure adherence to FCA client money rules and collect funded balances. Additionally, you may be required to perform other tasks as assigned by the Team lead or Senior Technician. To excel in this role, you should have 1-2 years of experience in insurance, accounting, or another financial services sector. You will interact regularly with Trainee Technicians, providing guidance and mentoring as needed. Collaboration with stakeholders to identify improvement opportunities and contribution to new project-related initiatives within the company will be part of your responsibilities. As an ideal candidate, you should hold a Graduate/Post Graduate degree with work qualifications in the insurance or accounting industry being a plus. An understanding of the insurance process is essential, and experience in IBA is advantageous. Certifications are not mandatory for this role. About Mphasis: Mphasis leverages next-generation technology to assist enterprises in global business transformation. The company focuses on customer-centricity through the Mphasis Front2Back Transformation approach, utilizing cloud and cognitive technologies to deliver hyper-personalized digital experiences. Mphasis Service Transformation approach enables businesses to evolve by applying digital technologies across legacy environments. The company's core reference architectures, tools, speed, and innovation, coupled with domain expertise, contribute to building strong relationships with marquee clients.,

We are looking for an energetic and motivated professional to join our Customer Success team. In this role, one must apply empathy and a unique ability to understand customer needs help directly drive FA s success. About FieldAssist FieldAssist is a SaaS based technology platform transforming route-to-market capabilities of CPG companies across the value-chain. From distributors to retailers, salesmen to leaders, all stakeholders are connected digitally through an integrated platform which simplifies how sales are planned, processed and predicted, and distribution is discovered, developed and deployed. Headquartered in Gurugram, India, and with clients in 10 countries in Asia and Africa, FieldAssist is a Proud Partner to Great Brands, delivering ready insights and powering GTM strategies for 550+ CPG brands including Godrej Consumers, Saro Africa, Danone, Haldiram s, Eureka Forbes, Bisleri, Nilon s, Borosil, Adani Wilmar, Philips, Ching s and Mamaearth among others. FieldAssist is certified by Great Place to Work for having created a great place to work for all its employees by excelling on the 5 dimensions of High-Trust, High-Performance Culture Credibility, Respect, Fairness, Pride and Camaraderie. For one in the Seat: Requirements : Query Resolution: Lead multi-channel query management (calls, whatsapp groups & emails) for user level escalations. Customer Satisfaction Scores (CSAT): Regularly assess and improve customer satisfaction through feedback surveys. Proactive issue identification: Identify and resolve recurring operational issues in support queues, while optimizing ticket volumes through process and management enhancements for greater efficiency. Training & Support: Provide training and support to clients on our products and services. Documentation & Reporting: Prepare and deliver reports on customer success metrics Data Upload: Ensure data uploads and basic portal setups. Who were looking for: Engineering graduates with 0-1 years of experience 2. Excellent verbal & written communication & presentation skills 3. Ability to multi-task and work in a challenging fast paced environment 4. Go-getter attitude and a strong work ethic 5. Proficient in MS Excel & PowerPoint 6. Excellent problem-solving skills, attention to detail and solution-oriented attitude 7. Enthusiasm about technology with demonstrated technical aptitude Know Your Leader: Customer Success at FieldAssist is one of the largest teams headed by Chitransh Jain, an IIT graduate who first started his journey with Tata Consulting Engineers and became a part of the FA in 2017. He drives exceptional customer experience and firmly believes that customers play an important role in enhancing the quality of the product. He is ably supported by his team members who help the customers get the maximum output from the product thus leading to their business growth. FieldAssist on the Web: Website: https: / / www.fieldassist.com / people-philosophy-culture / Culture Book: https: / / www.fieldassist.com / fa-culture-book CEOs Message: https: / / www.youtube.com / watch?v=bl_tM5E5hcw LinkedIn: https: / / www.linkedin.com / company / fieldassist / We are looking for an energetic and motivated professional to join our Customer Success team. In this role, one must apply empathy and a unique ability to understand customer needs help directly drive...

Hiring for CMM 5 Level Org!!Track and analyze support calls and information requests to identify areas of need and create strategies to enhance end-user capacity and end-user reliance on support personnel.should have ticketing and dashboard exp. Required Candidate profile Designation: Help Desk Executive Location: Andheri Experience:1+ Year Contact: snehapawar@peshr.com/7021769496 Qualification: Graduate Perks and benefits Get a chance to work in good work culture

You will be responsible for the service delivery of Customer to Cash, Integrated help desk function, which includes CIC, AR & Tender, and query management. You will define and implement C2C, IHD vision. As a Finance professional with over 15 years of work experience, you will be managing budgets and preferably have experience in Accounts Receivables/Store Ops management to achieve best-in-class results. Your role will also involve significant experience in leading a team, with skills in Query Management, Big Picture Thinking, Communication, Decision Making, Trust & Integrity, Influence & Negotiation, Enabling Others, Analysis & Insight, Commercial awareness, Control & Compliance, and Financial processing at an expert level. At Tesco, we are committed to providing the best for our colleagues. You will have the opportunity to enjoy a unique, differentiated, market-competitive reward package based on industry practices. The Total Rewards offered at Tesco are determined by four principles - simple, fair, competitive, and sustainable. You will have the chance to earn an annual bonus, receive 30 days of leave, participate in retirement benefit programs, access health and wellness programs, mental health support, financial coaching, and savings plans. The physical wellbeing of colleagues is also promoted through various facilities that encourage a healthier lifestyle. Tesco in Bengaluru is a multi-disciplinary team dedicated to serving customers, communities, and the planet better every day. The goal is to create a sustainable competitive advantage for Tesco by standardizing processes, delivering cost savings, enabling agility through technological solutions, and empowering colleagues. Tesco Business Solutions (TBS), established in 2017, is committed to driving scale at speed and delivering value to the Tesco Group through decision science. TBS supports markets and business units globally, bringing innovation, a solutions mindset, and agility to its operations, building winning partnerships across the business to shape the future and create impactful outcomes.,

Job Purpose: To efficiently handle inbound customer queries related to Piramal Realtys services and projects, ensuring timely resolution and excellent customer experience. Key Responsibilities: Receive and respond promptly to inbound customer queries via phone, email, or chat. Document and track all customer interactions, complaints, and requests in the CRM system. Coordinate with sales, finance, operations, and other internal teams to resolve customer issues effectively. Provide accurate information about projects, payment plans, and company policies. Escalate unresolved issues to higher management when necessary. Maintain daily reports and records of interactions and resolutions. Adhere to the company’s quality and service standards. Continuously update knowledge of products, services, and process changes. Skills & Qualifications: Minimum educational qualification: [Typically 10+2 or graduate] Good communication skills in English (verbal & written) Customer-oriented attitude with patience and problem-solving skills Basic computer skills; familiarity with CRM tools is a plus Ability to work in a fast-paced environment with six working days Work Environment and Schedule: 6-day work week with designated weekly off Work hours may include shift timings depending on business needs Employment on third-party payroll, salary and benefits managed by payroll agency

You will be responsible for the service delivery of Customer to Cash, Integrated help desk function, which includes CIC, AR & Tender and query management. Your role involves defining and implementing C2C, IHD vision. As a Finance professional with over 15 years of work experience, you will manage budgets and preferably have experience in Accounts Receivables/Store Ops management to achieve best-in-class results. Your responsibilities will also include handling Query Management and leading a team with significant experience. Your expertise in Big Picture Thinking, Communication, Decision Making, Trust & Integrity, Influence & Negotiation, Enabling Others, Analysis & Insight, Commercial awareness, Control & Compliance, and Financial processing will be crucial in this role. At Tesco, we are committed to providing the best for you. Our unique, differentiated, market-competitive reward package is based on current industry practices. Total Rewards at Tesco are determined by four principles simple, fair, competitive, and sustainable. You will have the opportunity to earn an annual bonus, which is distributed as 2/3rd in compensation and 1/3rd in shares. Colleagues are entitled to 30 days of leave, including 18 days of Earned Leave, 12 days of Casual/Sick Leave, and 10 national and festival holidays. Tesco also supports retirement planning by offering voluntary programmes like NPS and VPF in addition to statutory retirement benefits. Your health and wellbeing are important to us. Tesco promotes programmes that support a culture of health and wellness, including insurance coverage for colleagues and their families. Mental health support is provided through various channels like self-help tools, community groups, face-to-face counseling, and more. Financial wellbeing is supported through one-to-one financial coaching, salary advances, and the Save As You Earn (SAYE) programme. Physical wellbeing is encouraged through facilities like a cricket pitch, football field, badminton and volleyball courts, indoor games, and more on our green campus. Tesco in Bengaluru is a multi-disciplinary team focused on serving customers, communities, and the planet. Our goal is to create a sustainable competitive advantage for Tesco by standardizing processes, delivering cost savings, enabling agility through technology, and empowering colleagues. Tesco Business Solutions (TBS) is committed to driving scale and delivering value through decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across the UK, India, Hungary, and the Republic of Ireland. TBS adds value and creates impactful outcomes that shape the future of the business, making it the partner of choice for talent, transformation, and value creation.,

As a Data Management Specialist, your responsibilities will include defining project specifications for Data Management services such as Protocol Conversion, Database Build, CRF Design, and Data Review and Data Reconciliation tools. You will need to have a clear understanding of external data collection, its integration into clinical trials, and the processes required for management and reconciliation to maintain accuracy and relevance. Your role will involve executing data cleaning strategies to expedite subject data cleanliness and ensure the delivery of high-quality and timely outcomes. You will be responsible for conducting holistic data review and trending analysis through reporting and elluminate analytics to proactively identify issues, risks, and develop effective mitigation strategies. Utilizing artificial intelligence (AI) and machine learning (ML) for anomaly and outlier detection will be a key aspect of your responsibilities to enhance the efficiency and quality of trial data. Monitoring and interpreting key performance indicators (KPIs), metrics, dashboards, Clinical Trial Operational Analytics (CTOA), and reports will enable you to provide actionable recommendations to study leads or project managers. You will be involved in query management, defining specifications, and collaborating with the technical team on configuring a centralized data management platform, elluminate Data Central for data cleaning strategy and oversight activities. It will also be essential for you to prepare and maintain data management documentation and update them throughout the trial lifecycle. Ensuring the quality control of team-developed deliverables, covering eCRFs, study documents, program/report specifications, outputs, and elluminate Data Central with analytics modules will be part of your role. You will actively evaluate and contribute to enhancing processes to increase efficiency and effectiveness. Collaboration and teamwork are crucial in this role to ensure that deliverables are completed on time and with high quality. Compliance with industry quality standards, regulations, guidelines, and procedures will also be a key focus, along with any other duties as assigned.,

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. To offer exceptional customer service, you will need to understand the individual needs of customers and provide effective solutions. Utilize your multilingual communication skills to interact with clients who speak different languages, ensuring a barrier-free experience. Having an understanding of Jira is considered an added advantage. As part of the role, you will proactively identify and address customer problems and concerns, seeking effective and timely solutions. Handle inquiries through various channels such as email, online chat, and phone, ensuring accurate and real-time responses. Collaborate with other departments to solve complex problems and ensure a seamless customer experience. You should be able to manage all requests and incidents in a timely manner, with a deep understanding of SLA concepts and related information. Maintain regular communication with customers to identify opportunities for system enhancements. Keep detailed records of customer interactions and provide regular reports on recurring trends and issues. Flexibility to travel and work in different geographic locations if needed is required. The functions described above do not limit the performance of other specific activities that contribute to the proper functioning of the company. Qualifications: - Previous experience in customer service, preferably in IT companies. - Exceptional communication skills in at least two languages: English and one additional language, preferably Arabic. - Customer orientation and ability to work under pressure. - Excellent problem-solving and decision-making skills. - Basic knowledge of customer relationship management (CRM) systems is a plus. Certification: - ITIL certificate is a plus Experience: - 3 years Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Xylem's products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.,

As a Team Leader in credit card sales, you will be responsible for leading a team of sales executives to sell credit cards to new customers. Your primary focus will be achieving daily and monthly sales targets for your team, ensuring productivity levels are maintained. Your key responsibilities will include recruiting and onboarding sales executives, providing training to new joiners and keeping the team updated on the latest sourcing policies. You will conduct daily product and sales pitch refresher training sessions, motivate the team, and drive credit card sales through various channels such as open market and banca sales. You will be accountable for the entire sales process from lead generation to application sourcing and card delivery, including following up on cases with cross-functional teams. It is essential to track applications until the final card delivery and ensure compliance with bank and RBI standards. Additionally, you will be required to process applications efficiently, deliver credit cards to customers in a timely manner, and address customer complaints within the specified turnaround time. Staying updated on product knowledge, policies, competition, and imparting this information to your team will be crucial. Job Specification & Skills Required: - Graduation from accredited universities in any stream - Maximum age limit of 36 years - 0-2 years of experience in a relevant industry - Proficiency in team management, hiring, motivating, and training - Strong communication skills and presentable appearance for fieldwork - Ability to interact with customers, manage queries, and adhere to compliance standards - Demonstrated leadership skills with a proactive approach As a Team Leader in credit card sales, you will play a vital role in driving sales, ensuring team success, and maintaining high standards of customer service and compliance.,

HELLO JOB SEEKERS, GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY. Interested Candidates can apply/call - 9214101672 (Nishee). Are you ready to kickstart an exciting career with a dynamic multinational BPO in NOIDA ? ShiningStars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS, CHAT PROCESS. LOCATION- NOIDA SECTOR 57,62,63 and 127. ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of the customers. ELIGIBILITY- *Undergraduate/Graduate any can apply. *Freshers and experienced candidates both are welcome to apply! *Communication Skills: Brilliant presentation and strong verbal/written skills. *Must be comfortable with Work From Office. SALARY- FRESHERS: UPTO 18k CTC EXPERIENCED: UPTO 25k CTC PERKS AND BENEFITS- PERFORMANCE BASED BONUS INTERVIEW MODE- WALK-IN INTERVIEW Interested Candidates can apply/call - 9214101672(Nishee). #bpo #cs #chat #customerservice #fresher #ug #vaccancy #wfo #office #job #alerts #hiring #hire .

Hello Connections, Greetings from Teamware Solutions !! We are #Hiring for Top Investment Bank Position : HR Ops Location : Bangalore (Bagmane Solarium City, Kundalahalli Colony, Brookefield) Experience Range: MBA (HR) Fresher with HR ops internship or 1 to 3 Years Notice Period: Immediate Joiners only Mode : Contract-to-Hire (C2H) Role : HR Ops CoE role (HR operations fresh graduate or HR Ops with 1-3 years of experience with the below skillset) *For MBA Freshers - 3 Months as HR Intern with Stipend. - Post successfully completion of the internship will convert as Analyst based on the performance. - Eligibility: MBA freshers with a specialization in HR and internship experience in HR Operations. *For 1 to 3 years - Candidates must have hands on experience in HR Operations within MNCs. Role and Responsibilities : - Strong communication skill written and verbal - Quick learner - Attention to detail - Ability to multitask in a timely manner - Ability to collaborate and work with the team The role will be responsible to deliver the below tasks. - Perform day to day HR operations tasks for APAC locations - Onboard, Update and Manage employee records in the HRIS system and ensure accuracy and completeness - Letters creations - Employee verification for active and exit employees - Employee Life Cycle Management - Query management Apply now : ramizun.s@twsol.com

You will actively engage with the sales team to resolve day-to-day hurdles related to products and processes. You will coordinate with various functions such as IT, Sales, Credit, and Operations teams to address queries promptly and provide adhoc support wherever necessary. Identifying product gaps, conducting research on product development, testing product and process viability, and communicating new product launches will be part of your responsibilities. Your role will involve ensuring adequate training interventions on systems and processes, monitoring progress, and reporting figures. You will drive employee contests and incentives to boost motivation and productivity levels. Additionally, you will promote the sale of supplementary products like insurance to enhance the portfolio and increase fee income. This includes designing and executing sales contests and marketing campaigns. You will identify training needs within the team and ensure that employees across regions are well-versed in products and processes. Furthermore, you will contribute to building the technology roadmap for the microfinance business. Providing adhoc marketing support by handling requests from teams and offering collaterals is also part of the role. Ideally, you should have a minimum of 3 years of experience in managing products and systems, with prior experience in the same domain being a plus. Familiarity with the Br Net system is preferred. Key skills required for this role include a good understanding of technology and IT platforms (LOS/LMS), proficiency in query management and tracking, and effective communication. A Post Graduate/Graduate degree in any discipline is necessary for this position.,

The appointed official will work in rotational shifts, managing incoming calls and ensuring prompt and efficient resolution of queries. Responsibilities include: Attending customer or internal calls during assigned shift hours Required Candidate profile Generating and assigning token numbers for each case/request Coordinating with the internal teams to ensure timely resolution of issues Tracking the status of each token,updating relevant stakeholders Perks and benefits to be disclosed post interview

The Financial Analysis-Executive position is currently open at a Financial Services Firm in Jaipur. As a Financial Analysis-Executive, you will be responsible for analyzing investment portfolios, financial planning, and query management. Your role will require a good understanding of Excel, strong communication skills, and an analytical mindset. To qualify for this position, you should have a solid academic background with a graduation in any stream, preferably commerce/economics. Additionally, a post-graduation in CFP/MBA/PGDBM/CA Inter/CS Inter/ICWA-inter would be advantageous. We are looking for individuals who are eager to learn, possess a hunger for knowledge, and are committed to long-term growth within the company. The job location for this position is Shyam Nagar, Jaipur, with a remuneration ranging from 20K to 22K per month. Please note that a service bond of 1.5 years is mandatory for this role. This is a full-time, permanent position, and candidates with at least 1 year of total work experience will be preferred. The work will be conducted in person at the specified location. If you meet the required skills and qualifications and are ready to take on this challenging role, we encourage you to apply for the Financial Analysis-Executive position and be a part of our dynamic team.,

Your role at Kimberly-Clark will involve attending queries from the Query Management Team, supporting backup plans and ad-hoc tasks, ensuring appropriate internal controls, analyzing and troubleshooting exceptions to drive KPI results, supporting internal and external audit queries, participating in operation meetings, and offering support as a subject matter expert for APAC within the team's portfolio. Your responsibilities will also include issue resolution, engaging in process improvement AP projects, and sustaining AP projects with improvement ideas. Kimberly-Clark, a company known for legendary brands like Huggies, Kleenex, and Cottonelle, is seeking talented professionals like you to join them in their commitment to driving innovation, growth, and impact. As a part of a team founded on 151 years of market leadership, you will have the opportunity to explore new and better ways to achieve results. At Kimberly-Clark, you will work in a performance culture fueled by authentic caring, dedicated to sustainability, inclusion, wellbeing, and career development. To succeed in this role, you will need a Bachelor's Degree in the Accounting field, with 2 to 3 years of AP experience, a good command of verbal and written English, and the ability to handle tight deadlines and work independently. Kimberly-Clark offers various benefits such as medical, dental, and vision coverage options, flexible savings and spending accounts, income protection insurance options, and support for education, adoption, relocation, and childcare. To be considered for this role, click the Apply button and complete the online application process. Please note that this role is available for local candidates already authorized to work in the country, and Kimberly-Clark will not provide relocation support. Your application will be reviewed by the recruiting team, and if you seem like a great fit, they will follow up with you. Please visit the careers website for more information about opportunities at Kimberly-Clark.,

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Senior Associate - People Support Back to job search results Tesco India Bengaluru, Karnataka, India Hybrid Full-Time Permanent Apply by 25-Jul-2025 About the role Refer to You will responsible for section What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Role modeling the Tesco values and leading by example in what I do and how I behave. - Identifying operational improvements and finding solutions by applying CI tools and techniques - Provide a support and advice to individuals on all elements of the colleague life cycle - Ensure consistent application of people policies and procedures for UK and ROI colleagues - Provide advice and support based on Tesco UK business policy to UK and ROI Tesco colleagues - Take end to end ownership of a query till the time it is resolved - Work in partnership with other product and Tier team to provide quicker resolution - To identify and resolve gaps in the pay which has resulted in over or underpayment for a UK & ROI colleague - Demonstrate empathy and compassion in handling colleague-related queries and concerns, providing support and guidance with a caring and understanding approach - 80% of query management via tickets and 20% via calls - Deliver on agreed KPI and SLA within agreed quality standards - Need to have the understanding on how to manager sensitive data You will need HRIS Management - Active Listening & Logical Thinking - Problem solving - English Speaking, Reading and Writing - MS Office - Eye to detail - Planning and Organizing - Basic numeracy skills About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBSs focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation Apply

You should have a minimum of 2 to 3 years of Clinical Data Management experience. It is essential to have exposure to Study Start-up, Conduct, and Study Closeout. If you do not have experience in all three phases, you should have good exposure to a minimum of two phases. Hands-on experience with Rave (Medidata) or Veeva EDC is a must. You must possess the following skills: - Setup experience with knowledge of DMP (Data Management Plan) creation, Edit check creation, Data Transfer specification creation, and UAT knowledge (not mandatory). - Conduct experience including Data Cleaning (Query Handling), Postproduction Changes, SAE reconciliation, LAB Reconciliation, ECOA/EPRO Reconciliation, PK/PD Reconciliation, and Dataset review. - Study Lock experience with expertise in Freezing/Locking. Having a client-facing role and mentoring experience are considered added advantages. Your responsibilities will include: 1. Executing Data Management Activities such as Data Cleaning, Manual and System checks, Updating relevant trackers, Discrepancy and query management, Issue resolution, and Database lock activities. 2. Participating in innovation and process improvement initiatives. 3. Identifying and developing action plans in coordination with the TL for activities not meeting the client SLAs. 4. Archiving all necessary information for audit purposes according to quality and security requirements. 5. Supporting multiple clinical trials across diverse therapeutic areas and providing technical oversight when required. 6. Having hands-on experience in Study Setup. 7. Working exposure in RAVE/VEEVA EDC and knowledge of Spotfire reporting tool. 8. Experience in third-party data handling (Lab, PK, Image, etc.) and client-facing role with experience in client communication.,

looking for experienced executive & Escalation Specialist to liaise with customers to resolve escalations & complaint from our clients Communicate directly with customers, suppliers & internally with team & senior management Call 9235457455 Deepti