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Help Desk Executive

Help Desk Executive

Sureworks Infotech

1 - 2 years

0 - 2 Lacs

bengaluru

Posted:None| Platform:

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Skills Required

helpdesk bpo email support customer service chat support voice process customer care executive voice support email process customer support calls handling bpo voice service desk telecalling customer care service executive

Work Mode

Work from Office

Job Type

Full Time

Job Description

Raising tickets, following up with the concerned teams, escalations, closure of tickets, user permission/role-related issues, missing master data-related issues, support to call centre tickets, support to tickets raised by the Employees and Customers

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